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Cheltenham Chase Hotel & Spa

4.0 star property

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Photo gallery for Cheltenham Chase Hotel & Spa

Daily buffet breakfast for a fee
Indoor pool
Couples treatment rooms, hot tub, body treatments, aromatherapy
Gym
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Shurdington Road, Brockworth, Cheltenham, England, GL3 4PB
  • Place, Crickley Hill Country Park
    ‪4 min drive‬
  • Place, Gloucester Ski and Snowboard Centre
    ‪9 min drive‬
  • Place, University of Gloucestershire, Oxstalls Campus
    ‪10 min drive‬

Room options

View all photos for Classic King Room

Classic King Room | In-room safe, desk, laptop workspace, blackout drapes

Classic King Room

9.2 out of 10
Wonderful
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Accessible Twin Room

Classic Accessible Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Classic Accessible Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Classic Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Accessible King Room

Classic Accessible King Room | In-room safe, desk, laptop workspace, blackout drapes

Classic Accessible King Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Family Room

Classic Family Room | In-room safe, desk, laptop workspace, blackout drapes

Classic Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior King Room

Superior King Room | In-room safe, desk, laptop workspace, blackout drapes

Superior King Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite

Suite | In-room safe, desk, laptop workspace, blackout drapes

Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Cheltenham

Cheltenham Chase Hotel & Spa places you within a 10-minute drive of popular sights such as University of Gloucestershire and Kingsholm Stadium. This 122-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Crickley Hill Country Park - 4 min drive - 2.6 miles
  • Gloucester Ski and Snowboard Centre - 9 min drive - 6.2 miles
  • University of Gloucestershire, Oxstalls Campus - 10 min drive - 5.3 miles
  • Kingsholm Stadium - 12 min drive - 6.3 miles
  • University of Gloucestershire - 13 min drive - 4.7 miles

Getting around

  • Gloucester Station - 14 min drive

Restaurants

  • ‪The Wagon and Horses - ‬4 min drive
  • ‪Churchdown Club - ‬5 min drive
  • ‪Whittle Inn Brewers Fayre - ‬3 min drive
  • ‪Hucclecote RFC - ‬5 min drive
  • ‪The Greatfield - ‬6 min drive

About this property

Cheltenham Chase Hotel & Spa

Guests of Cheltenham Chase Hotel & Spa enjoy a full-service spa, an indoor pool, and a gym. Free parking is available if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this spa hotel include free WiFi in public areas, a hot tub, and conference space.
Guests can expect free WiFi and 40-inch LCD TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Refrigerators, laptop-compatible safes, and phones are other standard amenities. Change of towels is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Similar properties

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  • Hot tub
  • Pet friendly
  • Free WiFi
8.0 out of 10, Very Good, 1,000 reviews
$90 nightly
The price is $109
Jun 11 - Jun 12
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hardy Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's games
  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 3,272 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per accommodation, per night
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 17.00 per person
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lock.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chase Hotel Cheltenham
Cheltenham Chase
Cheltenham Chase Hotel
Cheltenham Chase Hotel QHotels
Cheltenham Chase Hotel QHotels Gloucester
Cheltenham Chase QHotels
Cheltenham Chase QHotels Gloucester
Cheltenham Chase Hotel Gloucester
Cheltenham Chase Gloucester
The Cheltenham Chase Hotel QHotels

Frequently asked questions

Are free cancellation options available at Cheltenham Chase Hotel & Spa?

Cheltenham Chase Hotel & Spa provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Cheltenham Chase Hotel & Spa?

As of May 29, 2026, prices found for a 1-night stay for 2 adults at Cheltenham Chase Hotel & Spa on Jun 14, 2026 start from $97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Cheltenham Chase Hotel & Spa?

This hotel is located in Cheltenham, close to Cheltenham Town Hall and Cheltenham Racecourse. You'll also find The Promenade and Prinknash Abbey within a short drive.

Is there parking available at Cheltenham Chase Hotel & Spa?

Yes, self parking is offered for free at the hotel. An electric car charging station is also available for guests.

Is there a spa at Cheltenham Chase Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, couples treatments, and body wraps.

Does Cheltenham Chase Hotel & Spa feature a casino?

No, Cheltenham Chase Hotel & Spa doesn't have a casino.

Is there an indoor pool at Cheltenham Chase Hotel & Spa?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at Cheltenham Chase Hotel & Spa?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Cheltenham Chase Hotel & Spa?

No, there isn't a spa tub at this hotel.

Does Cheltenham Chase Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Cheltenham Chase Hotel & Spa serves buffet breakfast for a surcharge each morning at Hardy Restaurant.

Does Cheltenham Chase Hotel & Spa allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Cheltenham Chase Hotel & Spa for a fee of GBP 25 per accommodation, per night.

Are there connecting rooms at Cheltenham Chase Hotel & Spa?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies at Cheltenham Chase Hotel & Spa?

No, you won't find guestrooms with balconies at Cheltenham Chase Hotel & Spa.

Cheltenham Chase Hotel & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 456 out of 1012 reviews
Rating 8 - Good. 301 out of 1012 reviews
Rating 6 - Okay. 149 out of 1012 reviews
Rating 4 - Poor. 57 out of 1012 reviews
Rating 2 - Terrible. 49 out of 1012 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Alan

Liked: Cleanliness, staff & service, amenities
The first night we stayed in room 140, we had no sleep as there was a loud fan going all night in the room next door. When we reported it to the receptionist the following morning we were told it was a computer room and they would send a maintenance man to investigate. Later that morning we asked if we could move rooms as the noice was still going. We were moved later that day to room 126 and managed a reasonable night sleep. When we left the hotel this morning the noice was still coming from the computer room, it certainly hadn’t been sorted, we think the noice is something that is always there. Last night we phoned down for room service, and after the phone ringing for 10mins and nobody answering we gave up and went out for food, not good service.
Stayed 2 nights in Feb 2026

10/10 Excellent

richard

Stayed 2 nights in Nov 2025

8/10 Good

Ian

Liked: Cleanliness
Disliked: Amenities
Room was very clean and spacious
Stayed 2 nights in Feb 2026

10/10 Excellent

Ann

Stayed 2 nights in Feb 2026

8/10 Good

Keith

Liked: Staff & service, amenities
Yes
Stayed 1 night in Feb 2026

8/10 Good

Titilope

Stayed 1 night in Feb 2026

10/10 Excellent

sean

Stayed 1 night in Feb 2026

6/10 Okay

Shree

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The room was alright, it had some cobweb but since the ceilings are high it didn’t really bother us. The hotel staff were all polite and helpful, amenities such as the spa areas were horrible please don’t book this place if you’re coming down for a nice spa leisure. The best bit was the breakfast spread, it was delightful!
Stayed 1 night in Feb 2026

4/10 Poor

mark

Liked: Amenities
Very disappointed wrong room allocated poor cleanliness and food not satisfactory
Stayed 2 nights in Feb 2026

4/10 Poor

Balraj

Business traveler
Disliked: Cleanliness, amenities
Room cleanliness. Also wasn't aware there were going to be kids swimming lessons on all evening so couldn't even use the pool
Stayed 1 night in Feb 2026

8/10 Good

Melanie

Liked: Cleanliness, staff & service
Was loverly room spotless. But was annoyed we was told on phone we would get robes and towels. We was told at hotel robes only on spa break. So i could of took my own. Pool and jacuzzi extremely small considering its a members club and spa hotel my spa at home bigger. Dissbled parking was used by non badge holders. car park quite far up! reception when asked replied well there are old ppl and its raining. OLD iS NOT DISABLED and when u need a disabled space you should not have to think of non disabled getting wet. Breakfast was stunning although pastry on pie at lounge bar was rock solid.
Stayed 2 nights in Feb 2026

10/10 Excellent

Linda

Stayed 2 nights in Feb 2026

8/10 Good

Karen

Stayed 1 night in Feb 2026

8/10 Good

Lindsay

Liked: Cleanliness, amenities
Staff were nice. Swimming pool facilities good.
Stayed 1 night in Feb 2026

8/10 Good

Phil

Stayed 1 night in Jan 2026

8/10 Good

Matthew

Stayed 1 night in Feb 2026

10/10 Excellent

TAYEED, Lichfield

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious with plenty of storage space, table & chairs in addition to the large dressing table & twin beds/ side tables
Stayed 1 night in Jan 2026

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Quiet, clean room. Excellent bed. Breakfast buffet was very enjoyable
Stayed 2 nights in Jan 2026

10/10 Excellent

Julian

Traveled with group
Liked: Cleanliness, staff & service, amenities
Everything
Stayed 1 night in Jan 2026

8/10 Good

Mandy

Stayed 1 night in Jan 2026

8/10 Good

Lucy

Stayed 1 night in Jan 2026

10/10 Excellent

Sheena

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly in all parts of hotel. Room was clean and well stocked. Breakfast was good quality, hot and varied. We ate in the restaurant one evening good value and quality meal Would come agsin
Stayed 2 nights in Jan 2026

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, comfy room, great breakfast. Great base for our day trips.
Stayed 2 nights in Jan 2026

8/10 Good

Antony

Stayed 1 night in Jan 2026

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