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Cheltenham Chase Hotel & Spa

4.0 star property

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Photo gallery for Cheltenham Chase Hotel & Spa

Daily buffet breakfast (GBP 17.00 per person)
Aerial view
Couples treatment rooms, hot tub, body treatments, aromatherapy
Indoor pool, outdoor pool
Gym

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Shurdington Road, Brockworth, Cheltenham, England, GL3 4PB
  • Place, Crickley Hill Country Park
    ‪3 min drive‬
  • Place, Prinknash Abbey
    ‪4 min drive‬
  • Place, University of Gloucestershire
    ‪8 min drive‬

Room options

View all photos for Classic King Room

Classic King Room | In-room safe, desk, laptop workspace, blackout drapes

Classic King Room

9.0 out of 10
Wonderful
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Accessible Twin Room

Classic Accessible Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Classic Accessible Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Classic Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Accessible King Room

Classic Accessible King Room | In-room safe, desk, laptop workspace, blackout drapes

Classic Accessible King Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Family Room

Classic Family Room | In-room safe, desk, laptop workspace, blackout drapes

Classic Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room

Superior King Room | In-room safe, desk, laptop workspace, blackout drapes

Superior King Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | In-room safe, desk, laptop workspace, blackout drapes

Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Cheltenham

Cheltenham Chase Hotel & Spa places you within a 10-minute drive of popular sights such as University of Gloucestershire and Kingsholm Stadium. This 122-room hotel has conveniences like a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Crickley Hill Country Park - 3 min drive - 2.6 miles
  • Prinknash Abbey - 4 min drive - 2.7 miles
  • Barnwood Arboretum & Park - 5 min drive - 3.8 miles
  • Gloucester Ski and Snowboard Centre - 6 min drive - 5.6 miles
  • University of Gloucestershire - 8 min drive - 4.7 miles

Getting around

  • Gloucester Station - 14 min drive

Restaurants

  • ‪The Wagon and Horses - ‬4 min drive
  • ‪The Old Elm Inn - ‬5 min drive
  • ‪Phoenix Café - ‬8 min drive
  • ‪Hucclecote RFC - ‬5 min drive
  • ‪The BMI Club - ‬5 min drive

About this property

Cheltenham Chase Hotel & Spa

Guests of Cheltenham Chase Hotel & Spa enjoy a full-service spa, an indoor pool, and an outdoor pool. Free parking is available if you drive. The front desk is staffed 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this spa hotel include a gym, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and 40-inch LCD TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Refrigerators, laptop-compatible safes, and phones are other standard amenities. Change of towels is available on request.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hardy Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's games
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 3,272 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per accommodation, per night
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 17.00 per person
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lock.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chase Hotel Cheltenham
Cheltenham Chase
Cheltenham Chase Hotel
Cheltenham Chase Hotel QHotels
Cheltenham Chase Hotel QHotels Gloucester
Cheltenham Chase QHotels
Cheltenham Chase QHotels Gloucester
Cheltenham Chase Hotel Gloucester
Cheltenham Chase Gloucester
The Cheltenham Chase Hotel QHotels

Frequently asked questions

Are free cancellation options available at Cheltenham Chase Hotel & Spa?

Cheltenham Chase Hotel & Spa provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Cheltenham Chase Hotel & Spa?

As of Feb 27, 2026, prices found for a 1-night stay for 2 adults at Cheltenham Chase Hotel & Spa on Mar 29, 2026 start from 73.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Cheltenham Chase Hotel & Spa?

This hotel is located in Cheltenham, close to Cheltenham Racecourse, Kingsholm Stadium, and Gloucester Quays. You'll also find Barnwood Arboretum & Park and Gloucester Ski and Snowboard Centre within a short drive.

Is there parking available at Cheltenham Chase Hotel & Spa?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is there a spa at Cheltenham Chase Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include Swedish massages, sports massages, aromatherapy, and Ayurvedic treatments.

Does Cheltenham Chase Hotel & Spa feature a casino?

No, Cheltenham Chase Hotel & Spa doesn't have a casino.

Is there an indoor pool at Cheltenham Chase Hotel & Spa?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

Is Cheltenham Chase Hotel & Spa a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Cheltenham Chase Hotel & Spa have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Cheltenham Chase Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Cheltenham Chase Hotel & Spa serves buffet breakfast for a surcharge each morning at Hardy Restaurant.

Does Cheltenham Chase Hotel & Spa allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Cheltenham Chase Hotel & Spa for a fee of GBP 25 per accommodation, per night.

Does Cheltenham Chase Hotel & Spa have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Can I book a room with a balcony at Cheltenham Chase Hotel & Spa?

No, at Cheltenham Chase Hotel & Spa, there aren't any guestrooms that list a balcony.

Cheltenham Chase Hotel & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 458 out of 1020 reviews
Rating 8 - Good. 315 out of 1020 reviews
Rating 6 - Okay. 140 out of 1020 reviews
Rating 4 - Poor. 59 out of 1020 reviews
Rating 2 - Terrible. 48 out of 1020 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Paul

Stayed 1 night in Nov 2025

8/10 Good

John

Stayed 1 night in Nov 2025

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Yes all was as we expected very good.
Stayed 2 nights in Nov 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My fiancé and I spent 2 nights at Cheltenham Chase last weekend. Having read a few mixed reviews I was a little hesitant to book but went ahead and prepared for an underwhelming experience. However my fiancé and I were very pleasantly surprised and honestly our experience significantly exceeded our expectations on a number of levels. The room was a good size, king or super king size bed and comfortable mattress. Clean and basically well equipped. A lovely countryside view whee ref. Looking above the car park. We had 2 evening meals and 2 breakfasts. All delicious and hot. The spa area was clean and not crowded at any point. At times a little busier than others but some very quiet periods. Absolutely loved the pool temperature, and use of the jacuzzi, steam room and sauna. All great temperatures for me. Shower facilities all good. We paid a very reasonable price, a little reduced via a hotel app. Lots of friendly and helpful staff. The only obvious improvements we would have asked for would have been automatic provision of robes, more information in the room regarding meal options and other info about available services and facilities etc and more info offered at the desk as we arrived. Overall a great stay and I’m hoping to set up a membership to be able to use the spa facilities regularly which I found incredibly relaxing 👍
Stayed 2 nights in Nov 2025

6/10 Okay

Lee

Liked: Cleanliness
Room in good condition and regularly serviced. However heating was not working for first day of stay. Staff provided a heater for our room, but the restaurant was also unbearably cold, so much so our first breakfast there was a misery, and we were relieved to leave the room. Quality and variety of food at breakfast was not what we were accustomed to in a 4 star hotel.
Stayed 4 nights in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Comfy clean room, great spa facilities, good breakfast. Quiet location with lots of parking.
Stayed 1 night in Oct 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean. Plenty of tea and coffee. Staff at check in were friendly. The only issue we had was the TV kept turning itself on and off. If we were staying longer it would have been an issue.
Stayed 1 night in Nov 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in the chaos of the road works!
Stayed 1 night in Oct 2025

10/10 Excellent

Laurence

Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
accommodate hotel allow us to check in early as we are like arrived from America
Stayed 1 night in Sep 2025

10/10 Excellent

Acv

Stayed 1 night in Nov 2025

8/10 Good

Les

Liked: Cleanliness, staff & service, amenities
Room was nice and big and very clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities
The room was lovely and spacious and the bathroom was really clean and a pleasure to use. Holy moly was the bed comfy?! And so big I lost my husband! The only downside I would say was that the water glasses were so very small, when I needed a drink I'd have to fill the glass up 3 times! And also, the tiny nescafe coffee sachets are never a joy, quite the opposite. Investing in some better coffee for the rooms would a huge plus! But the yorshire, absolute beauty! The staff were all so fabulous; helpful, charming, polite and a shining example of the hotel's overall quality. We had a fabulous stay and would absolutely consider staying again.
Stayed 2 nights in Nov 2025

6/10 Okay

stephen

Stayed 2 nights in Oct 2025

8/10 Good

Gary, Woking

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Basic but functional room. Clean and tidy.
Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Stayed 2 nights in Nov 2025

10/10 Excellent

William, London

Stayed 2 nights in Nov 2025

10/10 Excellent

Russell

Stayed 1 night in Oct 2025

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Katalin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Everyone so friendly and easy going, flexible
Stayed 1 night in Oct 2025

8/10 Good

Devakar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Nov 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didnt use the bar but breakfast was really good. Tried to book in advance for reduced rate but full price was fine too !
Stayed 1 night in Nov 2025

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes very impressed
Stayed 1 night in Nov 2025

10/10 Excellent

Dale

Stayed 1 night in Nov 2025

2/10 Terrible

William

Stayed 1 night in Oct 2025

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