Cheap flights To Puerto Cancun (CUN) from $81

Clean rooms, staff was attentive and friendly, we had a wonderful time.

Exceptional service from the minute I arrived at the reception, desk until the minute I left. I came here as a solo traveler over my birthday. This resort had been on my radar for a few years and I’m so glad I finally booked it - I have traveled the world and it’s such a unique and beautiful space. I have never been one to choose an all inclusive, but the reviews made me want to try it. And I hate to even use that term for a property of this caliber. The food and drinks are incredible. The property is serene and immaculate, and the beach is swimmable and gorgeous. Thanks to everyone. I’ll definitely be back!

We stayed 4 nights at Valentin Imperial Riviera Maya and overall had a great experience. Transportation arranged through the resort was smooth and comfortable, and check-in was pleasant with champagne offered while we waited. Afterward, a golf cart took us to our room. The room was modern with nice built-in tech like Bluetooth speakers and electronic “Do Not Disturb” panels. Two small drawbacks were the smoke detector above the bed flashing all night and a very loud coffee machine. The food was excellent. We especially enjoyed L’Olivo (Italian), La Hacienda (Mexican), and Mar y Tierra (steak & seafood). The breakfast buffet had great variety, Cafe Sisal was perfect for coffee and desserts, and the food trucks were great for lunch. Activities were a highlight - carbine shooting, Zumba, and pool games. Israel, Carlos, and Pablo from the entertainment team were fantastic. The property is beautiful and very clean, and seeing coatis and iguanas around the resort was a fun touch. The beach itself is beautiful, although we were unlucky with heavy seaweed during our stay so swimming wasn’t possible. The only real downside was the pool lounge situation. Guests reserve chairs very early (around 5 AM). When I moved unattended items after confirming with staff it was allowed, another guest threatened me. The resort should remind guests at check-in and clear chairs before the pool opens at 7 AM. Overall we had a great stay and would absolutely return to this resort.

Room service phone did not work, TVs are outdated and bathroom was clogged Other than that it was okay Loved that it’s very well located

The staff were always very helpful and kind. The breakfast buffet may seem expensive, but it's worth $30 for the variety of traditional Mexican foods and attentive service while enjoying a great view of the ocean. The property is well kept though a bit dated and rooms are spacious. You can access the ocean right in front of the resort by walking down concrete steps, but we walked a few minutes to the beach on either side of the property to enjoy a more traditional beachfront. It's an easy walk to many good restaurants and a grocery store. We cooked at least one meal a day in our little kitchen. One area that could be improved is pool cleanliness. The water looked stagnant in some areas in the mornings and our toddler kept on getting dirty streaks on his swimsuit, which I finally figured out was from some film on the side of the pool.

Clean rooms, staff great , just a nice place

Room service phone did not work, TVs are outdated and bathroom was clogged Other than that it was okay Loved that it’s very well located

We enjoyed our stay. We had a junior suite and loved it. The beach was beautiful, and the staff were all so kind and helpful.

Exceptional service from the minute I arrived at the reception, desk until the minute I left. I came here as a solo traveler over my birthday. This resort had been on my radar for a few years and I’m so glad I finally booked it - I have traveled the world and it’s such a unique and beautiful space. I have never been one to choose an all inclusive, but the reviews made me want to try it. And I hate to even use that term for a property of this caliber. The food and drinks are incredible. The property is serene and immaculate, and the beach is swimmable and gorgeous. Thanks to everyone. I’ll definitely be back!