Cheap flights To Plaster Rock (YSL)

The rooms were not exceptionally clean and had to be moved rooms. The shower is terrible with no water pressure (we were on floor 31). We paid for Reserve upgrade and we were not given a run down of Reserve when we got there nor were we offered a drink upon arrival and had to request the service. The have just combined the Reserve lounges for a few months while the Venetian is being remodeled so be prepared for more of a wait and crowds. All staff members in the lounge were super pleasant and wonderful.

The 21st floor air conditioning in the hallway during 100-degree weather was not working, once off the elevator you could feel fan heat, it was reported but was not fixed during my stay. The room was clean; however, the refrigerator was not working when we arrived but was replaced once reported. Staff was great.

Great!

Smaller boutique property, which we loved. More personal than larger chain property. Would certainly return.

Amazing

Where do I began . I booked a resort view room and was a given a supposed “bay view”. I was on the fourth floor and had view of pure concrete and a sky scraper that lit up at night. I went down to the desk and showed what I paid for . They went to the manager, came back and said check back in the morning. I checked back in the morning and they said check back in the afternoon. I arrived late on Friday and was checking out on Sunday morning . Please explain what the purpose of moving to a new room would be just to go to sleep. They did not offer any credits or anything . Basically it was , sorry we screwed you and it’s a you issue and not an us issue . Customer service was a moot point except for at the pool . The pool attendants were excellent and attentive. Give them a raise, put them in the suits and let them run check in ! They were much more customer service oriented and HIGHLY QUALIFIED in ensuring a lasting impression is left so that customers return. The room was TRASH because the bathroom was nasty , Pubic hair was all in the shower . Stickers from clothing were all over the place . DID HOUSEKEEPING even clean the room . It was 408 . If they give you that room , do not leave the counter . It looked like somebody shot a paintball gun at the ceiling and the floor was cracked . I’m NEVER going back unless it’s NOBU. Eden Rock , goodbye baby ! It’s a NO FOR ME ! And what’s the resort fee for , IT IS A POOL. That’s it , 3 pools.

It was great! Food was amazing

Staff was helpful and friendly.!!

The view was gorgeous at night with all the lights. We loved it! ~ Always Grateful. ~