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Would have been 5 stars. But my toilet got stopped up for a few hours and i got locked out my room. Door lock battery was low. Other then that perfect stay per usual. Will definitely stay again no doubt.

the location and breakfast and some of the staff are clearly a great value. However the bathroom in general are not at par with a 2* star hotel. The closet door was broken. The shower only had a curtain and floor corners had signs of aging and sticky. On second day while I was on a work call, the house keeping lady comes in and even if I told her to come later as I’m in a call, she didn’t bother she kept coming in and dumped towels on my luggage and was checking the closet door. I told her to go and come back. She have a look and left and that day they didn’t clean the room. The bathroom soap gel was not refilled on day 2 as the lady decided not to come. And you are given only 1 travel size gel. The 3rd day was pleasant. But overall for what I paid I was tad upset. In short I will have marked it as very good if the housekeeping didn’t mess up and bathroom has more soap and was not sticky.

Pool, gym, room, location, ALL EXCELLENT!

tough time checking in but after that the stay was amazing

Me gustó mucho lo limpio del cuarto al llegar, muy bonito y elegante, lo q no me gustó fue que ya no lo vuelven a limpiar, excepto que si ponen toallas limpias, tienden la cama, no recogieron los vasos sucios y menos dejaron limpios, si recogieron las basuras, pero no barrieron el cuarto, lo bueno q nomás íbamos por 4 días, la cama estaba cómoda, el baño y sus misceláneos muy bien, zafado de esos detalles si volvería a llegar ahí.

Leaving a review to let Travellers know that this place deserves a better rating and reviews than what some Travellers have left. We had a great stay! The property is older and could use some upgrades but it was exactly suited for our stay. Property is right on a canal where you can see Tarpon, Manatees and other fish, if you have a boat you can dock right there. Our stay was quiet and peaceful and housekeeping took care of any needs we had. Its within walking distance of a few restaurants, dive shop, bait shop, snorkel tour. I would recommend Lido73, Mar Bar and Old Tavernier restaurants all within walking distance. Just know it not the 4 seasons just and older property that will suit your needs. I would definitely come stay again.

The hotel is wonderful, but the elevators suck. The next time I stay there, I’m going to complain about the elevators Great hotel absolutely wonderful I’m not sure I’d stay there again without an ass Assurance at the elevators work