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The staff is excellent, especially Tarren who was truly amazing with resolving a few issues regarding our room. Tarren ungraded us to the one bedroom oceanfront suite (room #412) which we absolutely loved. It felt more like an apartment and had best view of the stunning grounds, the gorgeous pool and the ocean. We also enjoyed having the different choices of restaurants within the hotel itself. The beach bar is really special and the had one the best views of the seven mile beach. We visited the bar twice on stay. The things we did not like about our stay is the location of our original premium king ocean room. It is located on the left side of the building closer to the main road and across from the parking lot. We felt it was too noisy and couldn’t enjoy the sitting on the balcony. We also didn’t like that there was no grand lobby/common area. There is a receptionist area with wall partition and a small sitting area behind and separated area in the adjacent building for the guest elevators. We felt it was a little disjointed.

A very pleasant experience with a top notch service. The staff was excellent, food was amazing, the beach very comfortable, room spacious and beautiful. Especially would like to mention Lina, the front manager who treated us like kings.. really appreciate. Thanks a lot