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Castelo Hotel

4.0 star property

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Photo gallery for Castelo Hotel

Balcony
Exterior
Bar (on property)
Minibar, in-room safe, desk, blackout drapes
Suite with Jacuzzi | Minibar, in-room safe, desk, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Rua da Muralha, 2/4, Chaves, 5400-414
  • Place, Chaves Castle
    ‪2 min walk‬
  • Place, Roman Baths and Palace of Justice
    ‪5 min walk‬
  • Place, Chaves Railway Museum
    ‪7 min walk‬

Room options

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout drapes

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout drapes

Superior Double Room

10.0 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

Suite with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room, 1 King Bed, Hot Tub, Mountain View

Luxury Double Room, 1 King Bed, Hot Tub, Mountain View | Bathroom | Free toiletries, hair dryer, towels

Luxury Double Room, 1 King Bed, Hot Tub, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Twin Room

Basic Twin Room | Minibar, in-room safe, desk, blackout drapes

Basic Twin Room

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Contemporanea

Suite Contemporanea | Minibar, in-room safe, desk, blackout drapes

Suite Contemporanea

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior

Deluxe Superior | Minibar, in-room safe, desk, blackout drapes

Deluxe Superior

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Jacuzzi

Suite with Jacuzzi | Minibar, in-room safe, desk, blackout drapes

Suite with Jacuzzi

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Chaves

Castelo Hotel places you next to Museu da Região Flaviense and Chaves Castle. This 32-room, 4-star hotel has a full-service spa along with an indoor pool and free in-room WiFi.

What's nearby

  • Chaves Castle - 2 min walk - 0.1 miles
  • Torre de Menagem & Museu Militar - 2 min walk - 0.1 miles
  • Forte de Sao Francisco - 5 min walk - 0.3 miles
  • Roman Baths and Palace of Justice - 5 min walk - 0.3 miles
  • Chaves Railway Museum - 7 min walk - 0.4 miles

Restaurants

  • ‪Mister Doce - ‬4 min walk
  • ‪Leitões.come - ‬6 min walk
  • ‪Momentos Carbela Express - ‬5 min walk
  • ‪Pensão Flávia - ‬7 min walk
  • ‪Adega do Faustino - ‬6 min walk

About this property

Castelo Hotel

Guests staying at Castelo Hotel enjoy access to a full-service spa, an indoor pool, and a sauna. If you plan to drive, free offsite parking is available. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and access to locker space. Other amenities at this spa hotel include free WiFi in public areas, a business center, and coffee/tea in a common area.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Minibars, coffee makers, and safes are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

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9.4 out of 10, Exceptional, 266 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Secured, covered self parking on site (EUR 5 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: EUR 5 per day (in/out privileges)
  • Spa fee: EUR 10 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number 8313

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Castelo Hotel Chaves
Castelo Hotel Hotel
Castelo Hotel Chaves
Castelo Hotel Hotel Chaves

Frequently asked questions

Is free cancellation available at Castelo Hotel?

Castelo Hotel provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

What can I see near Castelo Hotel?

This hotel is located in Chaves, just steps from Chaves Castle and Museu da Região Flaviense, and within a short walk of Roman Baths and Palace of Justice. You'll also find Forte de Sao Francisco and Chaves Railway Museum less than a mile away.

Will I be able to park at Castelo Hotel?

Yes, secured parking is offered for EUR 5 per day with in/out privileges. Though parking is limited, accessible parking is also available.

Is there a spa available at Castelo Hotel?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Castelo Hotel feature a casino at the property?

No, Castelo Hotel doesn't have a casino.

Will I find an indoor pool at Castelo Hotel?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Castelo Hotel?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and a bar.

Are there hot tubs at Castelo Hotel?

Yes, this hotel offers private rooftop spa tubs in some guestrooms.

Does Castelo Hotel have a restaurant with a breakfast menu?

Yes, Castelo Hotel serves free buffet breakfast each morning from its snack bar.

Will Castelo Hotel allow pets to stay free of charge?

No, pets aren't allowed at Castelo Hotel though service animals are welcome.

Does Castelo Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Castelo Hotel?

Yes, some guestrooms at Castelo Hotel offer a furnished balcony and may feature city views.

Castelo Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 116 out of 156 reviews
Rating 8 - Good. 35 out of 156 reviews
Rating 6 - Okay. 3 out of 156 reviews
Rating 4 - Poor. 2 out of 156 reviews
Rating 2 - Terrible. 0 out of 156 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

4/10 Poor

Jakub

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
super cold room during arrival - AC set to 19 deg...but i think it was even colder issue with electricity at morning empty shower gel in shower - observed late night (before sleep) when i was wet in shower already
Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and ample free parking. Breakfast was simple, good and more than adequate. Staff was friendly and helpful. No real amenities like a restaurant, big bar, and the spa with pool is only if you upgrade, but if all you’re looking for is a nice clean room in a great location, then you can’t go wrong.
Stayed 3 nights in Jul 2025

10/10 Excellent

Fernando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing The Hotel is amazing clean spacious and very very nice The rooms are very large and very comfortable bed The pool and the hot tub are wow All I have to say is a must to see and stay
Stayed 1 night in Jul 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Absolutely perfect in every respect. From the beautifully air conditioned room, to the quality of the bedding and towels and a great location too
Stayed 1 night in Jul 2025

10/10 Excellent

J L

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Lovely modern hotel. Secure underground parking for the motorbikes but check it out before you park. The entrance / exit is only short but it's steep. Very helpful reception staff.
Stayed 1 night in Jun 2025

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Friendly staff and overall very clean. Breakfast which was included in price very good all you would need.
Stayed 2 nights in May 2025

10/10 Excellent

jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Breakfast buffet is excellent . Staff was really great.
Stayed 3 nights in Nov 2024

8/10 Good

Barry, Millcreek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice !!
Stayed 1 night in Oct 2024

8/10 Good

Ivy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great rooms with a castle view. One staff member at check-in was rude when we arrived early.
Stayed 3 nights in Sep 2024

10/10 Excellent

Marina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the lobby to our bathroom and also the spa area, all the details in onyx marble are stunning. Very quiet and tasteful. Breakfast was delicious, with a wide assortment of fruit and local pastries. We could walk everywhere.
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well looked after and pride taken in providing a great guest experience
Stayed 2 nights in Sep 2024

10/10 Excellent

Iris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front desk staff was very friendly, Hugo was great help.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Natalia

Traveled with partner
Liked: Staff & service, property conditions & facilities
The hotel is very nice and modern.
Stayed 1 night in Jul 2024

10/10 Excellent

MARIA

Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above and beyond.

Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Garrett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING front desk staff!!! They were able to assist with all of our touristy needs :)
Stayed 1 night in Jun 2024

10/10 Excellent

Abilio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Propertie is Wonderful, modern, clean and cozy. You feel like your own home!
Stayed 1 night in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay great location. Secure parking room was lovely and comfortable bed. Good selection for breakfast
Stayed 1 night in May 2024

10/10 Excellent

David

Stayed 1 night in May 2024

10/10 Excellent

Rute

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cozy and clean hotel. Great breakfast selection and friendly employees
Stayed 5 nights in Apr 2024

8/10 Good

ARKADIY, Staten Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay & warm welcome!

Great modern hotel, fantastic location and comfortable rooms....thanks for a great stay!!
Stayed 1 night in Dec 2023

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