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Hotel Roc et Neige

3.0 star property
Mountain ski retreat with a restaurant

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Photo gallery for Hotel Roc et Neige

Snow and ski sports
Property grounds
Twin Room | Desk, blackout drapes, free cribs/infant beds, rollaway beds
Balcony
Lobby
Reviews
8.0

Very good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Route des Monnaies 46, Chateau-d'Oex, 1660
  • Popular LocationChateau-d'Oex-Praz-Perron Cable Car7 min walk
  • Popular LocationChateau d'Oex Ski Resort6 min drive
  • Popular LocationGruyère Pays-d'Enhaut Regional Nature Park8 min drive
  • AirportGeneva (GVA-Cointrin Intl.)103 min drive

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Room options

View all photos for Quadruple Room

Quadruple Room | Desk, blackout drapes, free cribs/infant beds, rollaway beds

Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Triple Room

Triple Room | Desk, blackout drapes, free cribs/infant beds, rollaway beds

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Twin Room

Twin Room | Desk, blackout drapes, free cribs/infant beds, rollaway beds

Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Double Room | Desk, blackout drapes, free cribs/infant beds, rollaway beds

Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | Desk, blackout drapes, free cribs/infant beds, rollaway beds

Single Room

  • Sleeps 1
  • 1 Twin Bed

Similar properties

Interior entrance
ibis Bulle La Gruyere
Pet friendly
Free WiFi
Air conditioning
Breakfast available
8.4 out of 10, Very Good, (477)
The price is $122
per night
$133 total
includes taxes & fees
May 25 - May 26
ibis Bulle La Gruyere

About the neighborhood

Chateau-d'Oex

Hotel Roc et Neige places you within a 10-minute stroll of Chateau-d'Oex-Praz-Perron Cable Car and La Braye. This 3-star hotel has 60 guestrooms and offers free in-room WiFi, free self parking, and a rooftop terrace.

What's nearby

  • Chateau-d'Oex-Praz-Perron Cable Car - 7 min walk
  • La Braye - 7 min walk
  • Chateau d'Oex Ski Resort - 6 min drive
  • Gruyère Pays-d'Enhaut Regional Nature Park - 8 min drive
  • Gstaad Ski Resort - 21 min drive

Getting around

  • Château-d'Œx Station - 6 min walk
  • The nearest major airports are:<br />Sion (SIR): 76-min drive, 55.5 mi/89.4 km<br /> Geneva International Airport (GVA): 104-min drive, 87.7 mi/141.1 km<br /> <p></p>

Restaurants

  • Le Richemont - 8 min walk
  • Cafe des Bossons - 10 min walk
  • Café du Cerf - 7 min drive
  • Le Caribou - 4 min walk
  • Parc des sports -Château-d'Oex SA - 9 min walk

About this property

Hotel Roc et Neige

Mountain ski retreat with a restaurant
Hotel Roc et Neige features a sauna, a rooftop terrace, and free WiFi in public areas. Free parking is available if you drive. Front-desk staff can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this ski hotel include meeting rooms, free newspapers, and a terrace.
TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include desks and free toiletries.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Roc et Neige Restaurant

Things to do

  • Sauna
  • Ski storage

Family friendly

  • Free crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 20 per pet, per day
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CHF 45.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 20 per pet, per day
  • Rollaway bed fee: CHF 45.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Contactless check-out is available.

Additional information about polices, regulations, and more:

  • There are no elevators.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Roc Neige Chateau-d'Oex
Hotel Roc Neige
Roc Neige Chateau-d'Oex
Roc Neige
Hotel Roc et Neige Hotel
Hotel Roc et Neige Chateau-d'Oex
Hotel Roc et Neige Hotel Chateau-d'Oex

Frequently asked questions

Is a free cancellation option available at Hotel Roc et Neige?

Hotel Roc et Neige provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What is there to do around Hotel Roc et Neige?

This hotel in Chateau-d'Oex is within a 10-minute walk of Chateau-d'Oex-Praz-Perron Cable Car and La Braye. You'll also find Chateau d'Oex Ski Resort and Tête des Mourriaux within a short drive.

Is there parking available at Hotel Roc et Neige?

Yes, self parking is offered for free at the hotel.

Does Hotel Roc et Neige have a casino at the property?

No, Hotel Roc et Neige doesn't have a casino.

Is there an indoor pool at Hotel Roc et Neige?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Roc et Neige?

Couples will appreciate amenities like a bar, a restaurant, and a sauna at this hotel.

Does Hotel Roc et Neige have a hot tub?

No, but this hotel does have a sauna.

Does Hotel Roc et Neige have a restaurant that serves breakfast?

Yes, Hotel Roc et Neige serves free buffet breakfast at Roc et Neige Restaurant each morning.

Does Hotel Roc et Neige allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Roc et Neige for a fee of CHF 20 per pet, per day.

Are there connecting rooms at Hotel Roc et Neige?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Roc et Neige?

The closest major airport to Hotel Roc et Neige is Sion (SIR), which is about 19.9 mi away.

Are there rooms with balconies that I can book at Hotel Roc et Neige?

No, you won't find guestrooms with balconies at Hotel Roc et Neige.

Hotel Roc et Neige Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 43 out of 153 reviews" "
Rating 8 - Good. 77 out of 153 reviews" "
Rating 6 - Okay. 20 out of 153 reviews" "
Rating 4 - Poor. 9 out of 153 reviews" "
Rating 2 - Terrible. 4 out of 153 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Olena, Fairport

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

Amandeep

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not a good experience, stay away. We travelled with our small kid and the lady at reception declined our request to do a bit earlier checkin although we could find out that the rooms were ready at that time, she wasn't kind enough and was continuously on the phone while we waited at reception. Room has no tea/coffee facility, dark inside and a broken chair. Would never book this again.
Stayed 2 nights in Jul 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service
Disappointed
Not helpful staffs .. broken bed frame and no change of towels!
Stayed 2 nights in Jan 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service
Bad
A hotel with terrible check-in service with zero hospitality and management.
Stayed 2 nights in Jan 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service
Lovely location but horrible hospitality
I guess the owner of this place needed to know that their staffs are really trying to ruin his business. No service, stated under booking conditions that check-in is until 8pm but the staff decided to leave early and leave all our keys in a mail box for self check-in even saw us walking in the hotel !! Then the fish bone with one of the bed frame is broken and didn’t bother to fix it ? One of my colleagues almost dropped herself on the floor ! Towels were not changed, rubbish weren’t cleaned out .. nothing stated accordingly to the conditions written in the booking conditions. How could that be ? We are talking about Switzerland not some run down places… I just cannot believe what had happened to us in the past days
Stayed 2 nights in Jan 2023

8/10 Good

Kristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay. The staff was very friendly. From the hotel it was a short walk to town and to hiking trails.
Stayed 1 night in Sep 2022

8/10 Good

Thomas

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Dated hotel, ok for a short stay.
The hotel has refurbished rooms but is otherwise not in the best of shape and looks very dated. The restaurant was drafty and there was only one menu. The personnel was very nice, and a one-night stay for the relatively low price acceptable. Not recommended for a longer stay.
Stayed 1 night in Jan 2022

8/10 Good

Derek

Stayed 1 night in Dec 2021

6/10 Okay

E.H.

Business traveler
Disliked: Cleanliness, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

MICHAEL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Excellent location. Spacious room , nice breakfast and helpful staff.
Stayed 2 nights in Sep 2021