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Charlottetown Inn & Conference Centre

3.5 star property
Pet-friendly hotel with free breakfast connected to the convention center in Charlottetown

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Photo gallery for Charlottetown Inn & Conference Centre

Indoor pool
Property entrance
Renovated 1 Queen Bed Suite - Main Building | Private kitchen | Coffee/tea maker, electric kettle
Renovated 1 Queen Bed - Main Building | 1 bedroom, premium bedding, in-room safe, blackout drapes
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • 24/7 front desk
  • Pet friendly
  • Pool

Explore the area

View in a map
238 Grafton St, Charlottetown, PE, C1A1L5
  • Place, Historic Charlottetown Waterfront
    ‪5 min walk‬
  • Place, Victoria Row
    ‪5 min walk‬
  • Place, Confederation Centre of the Arts
    ‪7 min walk‬
  • Airport, Charlottetown, PE (YYG)
    ‪9 min drive‬

Room options

View all photos for Standard 2 Queen Beds - Conference Centre

Standard 2 Queen Beds - Conference Centre | 1 bedroom, premium bedding, in-room safe, blackout drapes

Standard 2 Queen Beds - Conference Centre

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Renovated 1 King Bed Suite - Main building

Renovated 1 King Bed Suite - Main building | 1 bedroom, premium bedding, in-room safe, blackout drapes

Renovated 1 King Bed Suite - Main building

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Basic 1 Queen Bed Suite - Main building

Basic 1 Queen Bed Suite - Main building | 1 bedroom, premium bedding, in-room safe, blackout drapes

Basic 1 Queen Bed Suite - Main building

  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard 1 King Bed - Main building

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated 1 Queen Bed Studio - Conference Centre

Renovated 1 Queen Bed Studio - Conference Centre | 1 bedroom, premium bedding, in-room safe, blackout drapes

Renovated 1 Queen Bed Studio - Conference Centre

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 2 Queen Beds - Conference Centre

Renovated 2 Queen Beds - Conference Centre | 1 bedroom, premium bedding, in-room safe, blackout drapes

Renovated 2 Queen Beds - Conference Centre

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic 1 Queen Bed Studio - Conference Centre

Basic 1 Queen Bed Studio - Conference Centre | 1 bedroom, premium bedding, in-room safe, blackout drapes

Basic 1 Queen Bed Studio - Conference Centre

  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 1 Queen Bed - Main Building

Renovated 1 Queen Bed - Main Building | 1 bedroom, premium bedding, in-room safe, blackout drapes

Renovated 1 Queen Bed - Main Building

  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 1 Queen Bed Suite - Main Building

Renovated 1 Queen Bed Suite - Main Building | 1 bedroom, premium bedding, in-room safe, blackout drapes

Renovated 1 Queen Bed Suite - Main Building

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard 2 Double Bed - Main Building

Standard 2 Double Bed - Main Building | 1 bedroom, premium bedding, in-room safe, blackout drapes

Standard 2 Double Bed - Main Building

  • Sleeps 4
  • 2 Double Beds

View all photos for Renovated 1 King Bed - Main Building

Renovated 1 King Bed - Main Building | 1 bedroom, premium bedding, in-room safe, blackout drapes

Renovated 1 King Bed - Main Building

  • Sleeps 3
  • 1 King Bed

View all photos for Standard 1 Queen Bed - Main building

Standard 1 Queen Bed - Main building | 1 bedroom, premium bedding, in-room safe, blackout drapes

Standard 1 Queen Bed - Main building

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Charlottetown

Located in Downtown Charlottetown, Charlottetown Inn & Conference Centre is within a 5-minute walk of sights such as St. Paul's Church and Public Archives and Records Office. This 3.5-star hotel has 143 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi. Centrally located in Charlottetown, the hotel is connected to the convention center, and a short walk from Province House National Historic Site of Canada and The Mack.

What's nearby

  • Historic Charlottetown Waterfront - 5 min walk - 0.3 miles
  • Victoria Row - 5 min walk - 0.3 miles
  • St. Dunstan's Basilica - 5 min walk - 0.3 miles
  • Confederation Centre of the Arts - 7 min walk - 0.4 miles
  • Charlottetown Port - 8 min walk - 0.5 miles

Getting around

  • Charlottetown, PE (YYG) - 12 min drive

Restaurants

  • ‪Hunter's Ale House - ‬4 min walk
  • ‪Receiver Coffee Co. The Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Water Prince Corner Shop - ‬7 min walk
  • ‪Hopyard - ‬6 min walk
  • ‪Moe’s Latte - ‬3 min walk

About this property

Charlottetown Inn & Conference Centre

Pet-friendly hotel with free breakfast connected to the convention center in Charlottetown
Guests of Charlottetown Inn & Conference Centre have access to an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include meeting rooms, express check-out, and laundry facilities.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, free local calls, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The property will be renovating from April 16 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per pet, per day
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Up to 17 kids stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Frequently asked questions

Are free cancellation options available at Charlottetown Inn & Conference Centre?

Charlottetown Inn & Conference Centre provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Charlottetown Inn & Conference Centre?

As of Nov 20, 2025, prices found for a 1-night stay for 2 adults at Charlottetown Inn & Conference Centre on Nov 23, 2025 start from $70.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Charlottetown Inn & Conference Centre?

This hotel is situated in Downtown Charlottetown, just steps from Public Archives and Records Office, and within a 10-minute walk of Historic Charlottetown Waterfront and Victoria Row. You'll also find Confederation Centre of the Arts and Charlottetown Port less than a mile away.

Will I be able to park at Charlottetown Inn & Conference Centre?

Yes, uncovered self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Charlottetown Inn & Conference Centre include a casino at the property?

No, Charlottetown Inn & Conference Centre doesn't have a casino.

Will I find an indoor pool at Charlottetown Inn & Conference Centre?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Charlottetown Inn & Conference Centre?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as an indoor pool.

Does Charlottetown Inn & Conference Centre have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Charlottetown Inn & Conference Centre have a restaurant with a breakfast menu?

Charlottetown Inn & Conference Centre offers free continental breakfast each morning though there is no restaurant.

Will Charlottetown Inn & Conference Centre allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Charlottetown Inn & Conference Centre for a fee of CAD 25 per pet, per day.

Are there connecting rooms at Charlottetown Inn & Conference Centre?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Charlottetown Inn & Conference Centre?

The closest major airport to Charlottetown Inn & Conference Centre is Charlottetown, PE (YYG), which is 4 mi away (12 minutes by car).

Are there rooms with balconies at Charlottetown Inn & Conference Centre?

No, there aren't any guestrooms with balconies at Charlottetown Inn & Conference Centre.

Charlottetown Inn & Conference Centre Reviews

Reviews

5.8
Rating 10 - Excellent. 209 out of 1459 reviews
Rating 8 - Good. 290 out of 1459 reviews
Rating 6 - Okay. 335 out of 1459 reviews
Rating 4 - Poor. 312 out of 1459 reviews
Rating 2 - Terrible. 313 out of 1459 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

4.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Pamela

Stayed 3 nights in Aug 2025

8/10 Good

Jacques

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The room was only partially renovated. The paint, mouldings and overall condition was pretty rough
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Memorable

Stayed 2 nights in Aug 2025

8/10 Good

Cynthia

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Budget friendly hotel centrally located. I'm the midst of Reno's when we were there. Pool and exercise facilities were nice to have and included breakfast was a bonus. The sheets had some stains on them.
Stayed 2 nights in Aug 2025

8/10 Good

Sami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service
Old but clean
Stayed 3 nights in Aug 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities
Lovely location in a historic central Charlottetown neighbourhood. Service is good, friendly. The buildng itself is old and needs updating, and is being slowly renovated.
Stayed 2 nights in Aug 2025

8/10 Good

Jennifer

Traveled with family
Liked: Amenities
Hi - hotel was under construction (not explained at time of booking) also two different buildings to the complex (again not explained at time of booking), however staff were very friendly and helpful. Breakfast had a variety of choices. Great location for exploring Charlotte town - lower price than those hotels only 2-3 blocks away.
Stayed 2 nights in Aug 2025

6/10 Okay

Victor

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Tired and overpriced.
Stayed 1 night in Aug 2025

4/10 Poor

Donna

Traveled with partner
Disliked: Amenities, property conditions & facilities
The hotel was very old and needs a makeover.
Stayed 4 nights in Aug 2025

6/10 Okay

Andrea

Traveled with family
Disliked: Amenities, property conditions & facilities
The property is under construction, so it’s a mess. Wifi was terrible. Pool was cloudy. The room was clean though!
Stayed 2 nights in Aug 2025

4/10 Poor

Ellvydd

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Lousy price for what you get

Run down Bathroom was not good Beds were the best part Did not bother with internet No usb plugins
Stayed 1 night in Aug 2025

6/10 Okay

ben, Winnipeg

Liked: Staff & service
Disliked: Property conditions & facilities
Other than the staff the property was not worth the price per night.You are not told that the rooms are in a separate building across a busy street. There is no dining facility associated with the hotel. The hotel is very old and so are the rooms and carpeting. Because it is old it is also noisy with pipes creaking and banging.and noise from other guest coming through the walls. It is well worth spending an additional $30-$50 per night more for comfort.
Stayed 1 night in Aug 2025

2/10 Terrible

Joanne

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff lied about the condition of the room both online and in person. Furnishing were garage sale quality at best. The place was under construction and a total mess. The taps in the kitchenette were falling off. The air conditioning did not work. The cupboards were such that I would not put dogfood in them… I love dogs…. I complained to the staff and all they did was say… sorry, sorry, sorry. Even the Expedia website “lied” by showing only the highest customer ratings on their page. Very deceptive practice. I shall not use either one again.
Stayed 2 nights in Aug 2025

8/10 Good

Colleen

Traveled with group
Liked: Cleanliness, staff & service
Rooms clean and air conditioning worked well.Door at entry of Conference building needed a light. Door locked at 10 pm which was slightly inconvenient perhaps this was why no lightning provided in area. Bedding and pillows very comfortable. Enjoyed having adjoining rooms with our friends. Breakfast buffet basic continental. Staff could be better informed on food standards as I saw staff return an uneaten muffin left on counter back in to serving area on buffet.
Stayed 2 nights in Aug 2025

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Good beds and strong Internet.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Traveled with group
Liked: Amenities
Great service
Stayed 2 nights in Aug 2025

6/10 Okay

Ashley

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This location is under renovations however it wasn’t noisy nor was the new stuff dirty. You could tell that the carpets are old, but they were in the process of replacing. The beds were insanely comfortable. The room was already cold when we arrived, which was amazing because it was an extremely hot day. The pool was good. The breakfast was not that good watch. A few other guests mentioned to me as we were trying to figure out what we would eat, the safest items that we all agreed upon was cereal and toast. They also had a waffle maker. However, the batter wasn’t pleasant. I have three children which two of them love waffles and they took a couple bites and wouldn’t eat the rest. Also in the dining area the staff stand and watch you and try to take over while you’re doing things.
Stayed 2 nights in Jul 2025

6/10 Okay

Jamie

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Location was great! Beds were fine, staff very nice. It was getting renovated that was not complete. Carpets were old.
Stayed 2 nights in Aug 2025

8/10 Good

Zenaida

Traveled with group
Liked: Staff & service
The property is conveniently located to the historic area of Charllotetown. If you like walking, you can even go to the harbourfront. The property is under renovation but unfortunately, we were not lucky enough to enjoy the newly renovated room. There’s not much selection for breakfast however, it is enough to start the day.
Stayed 2 nights in Jul 2025

6/10 Okay

Julia and John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Todd M

Disliked: Cleanliness, staff & service, amenities
Price is way to high for a rundown old hotel
Stayed 1 night in Aug 2025

4/10 Poor

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Moldy and mildew everywhere…common areas and rooms. It is under a renovation but it looks like they’ve just slapped paint and flooring over it - Bleck.
Stayed 4 nights in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here.

Don't stay here. We didn't. I booked this place because I was desperate, walked into the room and right back out.
Stayed 1 night in Aug 2025

2/10 Terrible

Shantel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very overpriced for what it is. Paid over $600 for two nights and had a loud “leak” sound that sounded like a waterfall going all night. Complained to front desk as my children couldn’t sleep and were scared. We had to stay in that room all night, got no sleep. Very dirty stained up rooms. Would not recommend. This “accommodation” ruined the first two nights of our vacation.
Stayed 2 nights in Aug 2025

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