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Charlottetown Inn & Conference Centre

3.5 star property
Eco-certified hotel with free breakfast connected to the convention center in Charlottetown

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Photo gallery for Charlottetown Inn & Conference Centre

Deluxe Suite | Private kitchen | Fridge, coffee/tea maker, electric kettle
Lobby
Indoor pool
Standard Single Room | Premium bedding, in-room safe, blackout drapes, soundproofing
Property entrance

Reviews

5.2 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Pet friendly

Explore the area

Map
238 Grafton St, Charlottetown, PE, C1A1L5
  • Historic Charlottetown Waterfront
    ‪5 min walk‬
  • Confederation Centre of the Arts
    ‪6 min walk‬
  • Charlottetown Port
    ‪9 min walk‬
  • Charlottetown, PE (YYG)
    ‪12 min drive‬

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Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated Standard 2 Queen beds - North building

Renovated Standard 2 Queen beds - North building | Premium bedding, in-room safe, blackout drapes, soundproofing

Renovated Standard 2 Queen beds - North building

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | Private kitchen | Fridge, coffee/tea maker, electric kettle

Suite, 1 Queen Bed

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Single Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Suite, 1 King Bed

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite | Private kitchen | Fridge, coffee/tea maker, electric kettle

Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite - North building

Deluxe Studio Suite - North building | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Studio Suite - North building

  • Sleeps 2
  • 1 Queen Bed

View all photos for RENOVATED 1 QUEEN-MAIN BUILDING

RENOVATED 1 QUEEN-MAIN BUILDING | Premium bedding, in-room safe, blackout drapes, soundproofing

RENOVATED 1 QUEEN-MAIN BUILDING

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Bathroom | Eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Private kitchen | Fridge, coffee/tea maker, electric kettle

Studio, 1 Queen Bed

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Charlottetown

Located in Downtown Charlottetown, Charlottetown Inn & Conference Centre is within a 5-minute walk of sights such as St. Paul's Church and Public Archives and Records Office. This 3.5-star hotel has 143 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi. Centrally located in Charlottetown, the hotel is connected to the convention center, and a short walk from Province House National Historic Site of Canada and The Mack.

What's nearby

  • Historic Charlottetown Waterfront - 5 min walk - 0.3 miles
  • Victoria Row - 6 min walk - 0.3 miles
  • Confederation Centre of the Arts - 6 min walk - 0.4 miles
  • Charlottetown Port - 9 min walk - 0.5 miles
  • University of Prince Edward Island - 3 min drive - 1.7 miles

Getting around

  • Charlottetown, PE (YYG) - 12 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪Hunter's Ale House - ‬4 min walk
  • ‪Receiver Coffee Co. the Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Water Prince Corner Shop - ‬7 min walk
  • ‪Hopyard - ‬6 min walk

About this property

Charlottetown Inn & Conference Centre

Eco-certified hotel with free breakfast connected to the convention center in Charlottetown
Guests of Charlottetown Inn & Conference Centre have access to an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, coffee makers, and free local calls are also available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Similar properties

Lobby

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  • Pet friendly
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includes taxes & fees
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Canadas Best Value Inn & Suites Charlottetown

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 6,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 16 2025 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per accommodation, per day
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 17 kids stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Refrigerator fee: CAD 10.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Frequently asked questions

Are free cancellation options available at Charlottetown Inn & Conference Centre?

Charlottetown Inn & Conference Centre provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Charlottetown Inn & Conference Centre?

As of May 3, 2025, prices found for a 1-night stay for 2 adults at Charlottetown Inn & Conference Centre on May 12, 2025 start from $86.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Charlottetown Inn & Conference Centre?

This hotel is situated in Downtown Charlottetown, just steps from St. Paul's Church and Public Archives and Records Office, and within a short walk of Historic Charlottetown Waterfront. You'll also find Victoria Row and Confederation Centre of the Arts less than a mile away.

Is parking available on site at Charlottetown Inn & Conference Centre?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Charlottetown Inn & Conference Centre include a casino at the property?

No, Charlottetown Inn & Conference Centre doesn't have a casino.

Will I find an indoor pool at Charlottetown Inn & Conference Centre?

Yes, this hotel has an indoor pool.

Is Charlottetown Inn & Conference Centre a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as an indoor pool.

Are there hot tubs at Charlottetown Inn & Conference Centre?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Charlottetown Inn & Conference Centre have a restaurant with a breakfast menu?

Charlottetown Inn & Conference Centre offers free continental breakfast each morning though there is no restaurant.

Will Charlottetown Inn & Conference Centre allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Charlottetown Inn & Conference Centre for a fee of CAD 25 per accommodation, per day.

Are there connecting rooms at Charlottetown Inn & Conference Centre?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Charlottetown Inn & Conference Centre?

The closest major airport to Charlottetown Inn & Conference Centre is Charlottetown, PE (YYG), which is 4 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Charlottetown Inn & Conference Centre?

No, there aren't any guestrooms with balconies at Charlottetown Inn & Conference Centre.

Does Charlottetown Inn & Conference Centre host weddings?

There are wedding services available at Charlottetown Inn & Conference Centre if that's in your vacation plans.

Charlottetown Inn & Conference Centre Reviews

Reviews

5.2
Rating 10 - Excellent. 159 out of 1483 reviews
Rating 8 - Good. 242 out of 1483 reviews
Rating 6 - Okay. 307 out of 1483 reviews
Rating 4 - Poor. 337 out of 1483 reviews
Rating 2 - Terrible. 438 out of 1483 reviews

5.4/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

4.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Marva

Liked: Staff & service
It was ok
Stayed 2 nights in Apr 2025

8/10 Good

Mike

Disliked: Amenities
Still under renovation. Room needs reno
Stayed 1 night in Feb 2025

6/10 Okay

Martine

Disliked: Property conditions & facilities
Good breakfast. Nice service. Under renos so sub par for hallways. Scary tunnel to other side.
Stayed 1 night in Jan 2025

2/10 Terrible

Cathy

Stayed 1 night in Jan 2025

10/10 Excellent

Charanjit Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Jan 2025

10/10 Excellent

Jayda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Nathan

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
Affordable stay in a nice area. The current renovations are noticable, but it's clear the place will be nice when construction is finished. Underground tunnel to the pool was cool. Pool was warm and clean.
Stayed 1 night in Jan 2025

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im going to start by saying i was worried becauae i read some unfavorable reviews. But i am so happy i booked anyway, it so surpassed my expectations. We were coming to visit Holland college and the location is perfect, my son could walk over and meet his friends, you are close to the waterfront and lots of choices to eat without having to drive. The hotel is going thru some renos, the lady that checked us in was so friendly, she even called the room shortly after we arrived to see if we were okay with the room. We stayed across the road from the main building and the room was so clean, no carpets, comfy beds and lots of pillows. We only stayed one night, but will definately return on our next trip
Stayed 1 night in Jan 2025

10/10 Excellent

Rose

Stayed 1 night in Jan 2025

6/10 Okay

Rory

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Robert

Stayed 1 night in Jan 2025

4/10 Poor

Jashan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Tv was not working , telephone not working , no light bulb in the lamp.
Stayed 1 night in Dec 2024

8/10 Good

Renee

Stayed 1 night in Jan 2025

10/10 Excellent

Per

Stayed 1 night in Jan 2025

6/10 Okay

Janelle

Traveled with family
Just a lot of construction going on and shady areas. But the room was fine. Breakfast has very limited options as well.
Stayed 1 night in Jan 2025

10/10 Excellent

Ay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rest!
Stayed 1 night in Jan 2025

2/10 Terrible

Chloe

nice
Stayed 1 night in Dec 2024

8/10 Good

Jenna

Stayed 1 night in Dec 2024

8/10 Good

Brian

Stayed 2 nights in Dec 2024

4/10 Poor

Andrew

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Found this hotel beat up and dated. Hotel stretches across two different buildings.
Stayed 1 night in Sep 2024

4/10 Poor

Kimberley

Disliked: Cleanliness, amenities, property conditions & facilities
This property is very rundown. It smelled old and musty, and there were red stains on the carpet and I don’t think I want to even know what they were.
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Large clean comfortable room. Appreciated the fact that there was mini fridge and microwave. Very centrally located in Charlottetown. Was disappointed that the pool was closed for renovations. We would have booked a different hotel if we had been aware of that.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

An Older Establishment, but tge orice was right

Stayed 1 night in Dec 2024

6/10 Okay

Candis

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Old and smelly but slept like a baby

The hotel is very old and under renovations. Doesn't excuse the build up if dust in the vents, the gunk on the shower head and the smell of old person in the room. BUT they have a quiet after 10 pm policy, staff was very kind and friendly, and I slept very well while there. Bring your own pillows!
Stayed 2 nights in Nov 2024

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