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University Inn and Suites'

2.5 star property

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Photo gallery for University Inn and Suites'

Standard Suite | Desk, free WiFi
Exterior
Standard Suite | Desk, free WiFi
Standard Double Room | Desk, free WiFi
Standard Single Room | Desk, free WiFi

Reviews

5.4 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
5415 Equipment Dr, Charlotte, NC, 28262
  • Place, Sugar Creek District Park
    ‪8 min walk‬
  • Place, Sugar Creek Community Park
    ‪10 min walk‬
  • Place, Crossroads Shopping Center
    ‪4 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, free WiFi

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room

Standard Single Room | Desk, free WiFi

Standard Single Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite

Standard Suite | Desk, free WiFi

Standard Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite

Standard Suite | Desk, free WiFi

Standard Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Double Room

  • Sleeps 4
  • 2 Queen Beds

Single Room

  • Sleeps 3
  • 1 King Bed

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Exterior

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About the neighborhood

Charlotte

Located within a leisurely stroll of Sugar Creek District Park, University Inn and Suites' is within a few miles (5 km) of Tryon Mall. This 120-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and laundry facilities.

What's nearby

  • Sugar Creek District Park - 8 min walk - 0.4 miles
  • Sugar Creek Community Park - 10 min walk - 0.6 miles
  • Crossroads Shopping Center - 4 min drive - 1.9 miles
  • Bank of America Stadium - 8 min drive - 8.1 miles
  • Spectrum Center - 8 min drive - 8.0 miles

Getting around

  • Tom Hunter Station - 4 min drive
  • Charlotte Station - 12 min drive
  • Concord, NC (USA-Concord Regional) - 17 min drive

Restaurants

  • ‪Circle K - ‬4 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬11 min walk
  • ‪Cook Out - ‬7 min walk
  • ‪Taco Bell - ‬4 min drive

About this property

University Inn and Suites'

Guests staying at University Inn and Suites' enjoy free WiFi in public areas and laundry facilities. There's free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can expect to find free WiFi. Microwaves and desks are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Property is also known as

University Suites' Charlotte
University Inn and Suites' Hotel
University Inn and Suites' Charlotte
University Inn and Suites' Hotel Charlotte

Frequently asked questions

What's there to see within easy reach of University Inn and Suites' ?

This hotel is located in Charlotte within a short 12-minute walk of Sugar Creek District Park. You'll also find Fillmore Charlotte and NoDa Brewing Company within a short drive.

Will I be able to park at University Inn and Suites' ?

Yes, uncovered self parking is offered for free at the hotel.

Does University Inn and Suites' have a casino at the property?

No, University Inn and Suites' doesn't have a casino.

Will I find an indoor pool at University Inn and Suites' ?

No, there is no indoor pool at this hotel.

Does University Inn and Suites' have a hot tub?

No, there isn't a spa tub at this hotel.

Does University Inn and Suites' have a restaurant that serves breakfast?

No, University Inn and Suites' doesn't have a restaurant that serves breakfast.

Will University Inn and Suites' allow pets to stay for free?

No, pets aren't allowed at University Inn and Suites' .

Are there connecting rooms at University Inn and Suites' ?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from University Inn and Suites' ?

The closest major airport to University Inn and Suites' is Concord, NC (USA-Concord Regional), which is 10.9 mi away (17 minutes by car). Another top airport is Charlotte-Douglas Intl. Airport (CLT), which is located 11.7 mi away (20-minute drive).

Are there rooms with balconies at University Inn and Suites' ?

No, there aren't any guestrooms with balconies at University Inn and Suites' .

University Inn and Suites' Reviews

Reviews

5.4
Rating 10 - Excellent. 22 out of 98 reviews
Rating 8 - Good. 6 out of 98 reviews
Rating 6 - Okay. 17 out of 98 reviews
Rating 4 - Poor. 18 out of 98 reviews
Rating 2 - Terrible. 35 out of 98 reviews

4.8/10

Cleanliness

5.6/10

Staff & service

4.8/10

Amenities

4.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Caroline

Stayed 2 nights in Dec 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, but the staff was even better!!
Stayed 1 night in Dec 2025

10/10 Excellent

Gabriela

Room was okay!
Stayed 1 night in Nov 2025

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was good
Stayed 2 nights in Nov 2025

2/10 Terrible

Danielle

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are ridiculous. Dirty, animal feces, soiled carpet, doors with dripping oil, there isn’t any reason why this facility should be remaining open. $50+ bucks for that is insanity. Charge $12-$18 maximum anything additional is just their way of stripping the pockets of visitors before their final doom (foreclosure). They do not mention anywhere convenient about a HUNDRED DOLLAR DEPOSIT upon check in. You’re smacked in the face with it upon arrival to the front desk. If your rooms are so cheap you can expect people visiting are running a tight budget have the f*cking decency to mention this CLEARLY PRIOR to arrival. Their phone doesn’t work you try calling it doesn’t even ring. I’m not sure why this place is open. Do not go here unless your goal is to have a cliche place to sell “product.”
Stayed 1 night in Nov 2025

10/10 Excellent

Japree

Stayed 2 nights in Nov 2025

6/10 Okay

Lenard

Disliked: Staff & service
Cleaning rooms and bedsheets
Stayed 2 nights in Nov 2025

8/10 Good

Tyjuan

Stayed 1 night in Nov 2025

6/10 Okay

Ron

No breakfast ! No pool ! The lobby was great. The rooms are old.
Stayed 2 nights in Oct 2025

2/10 Terrible

Carrie P

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

2/10 Terrible

Theodore

Stayed 1 night in Nov 2025

2/10 Terrible

Christiana

Disliked: Cleanliness, amenities, property conditions & facilities
There wasn’t any hot water so I was unable to shower and there were pubic hairs in the toilet and shower when I arrived. It leads me to believe they didn’t clean the bathroom after the last guest. Sometime during the night, I caught a whiff of an unfamiliar odor on the sheets so I’m not sure if they were changed after the last guest either. I won’t stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Japree

Stayed 2 nights in Nov 2025

2/10 Terrible

Danielle

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was a mystery stain on the carpet in the corner. The room floor tilted the closer you get to the window. Like its about to fall apart from the building. The door had obvioulsy been broken into. The wood of the door was exposed from a large crack. The lock on the door from the inside was broken. The toilet did not flush well at first. It mysteriously started flushing better the next morning. Like a blockage was fixed further down the pipe. The pictures online are not accurate. One key card never worked and the second one stopped working the next morning. The door to come in from the outside had a key card reader, but no door handle. This was the worst hotel I have ever booked and I am suprised Expedia allows places like this on their app. It looked like it wouldn't be able to pass a building inspection.
Stayed 1 night in Nov 2025

10/10 Excellent

Japree

Stayed 2 nights in Nov 2025

10/10 Excellent

Audrey

Stayed 4 nights in Oct 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2025

4/10 Poor

timothy

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Willie

Disliked: Cleanliness, amenities, property conditions & facilities
Trying to get a refund now because when I tried to check in they wanted a 100.00 in which I didn’t see posted any where
Stayed 1 night in Oct 2025

10/10 Excellent

Rogelio

Nice ata
Stayed 1 night in Oct 2025

2/10 Terrible

Victoria

I wasn’t able to get into contact with anyone on changing my booking. I need a refund.
Stayed 1 night in Oct 2025

4/10 Poor

Jenna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very sketchy area. Beds were clean but roaches in bathroom shower.
Stayed 2 nights in Oct 2025

2/10 Terrible

Xavier

Stayed 1 night in Oct 2025

2/10 Terrible

Damara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches everywhere! Broken window moved rooms because tv had 4 channels! Next room tv was cracked
Stayed 4 nights in Oct 2025

2/10 Terrible

Vanessa

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
We didnt even sta in the room after the check in.
Stayed 1 night in Oct 2025