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Recent guest reviews

Convenient location by the airport, and front desk agent was friendly. However, we saw a cockroach as soon as we entered our room. We requested a new room, which we were given, but we did not feel comfortable the entire night. It was very late when we arrived, otherwise we definitely would have left and chosen a different hotel.

Old property has been completely renovated. I was very surprised how nice everything was for the price I paid. I highly recommend staying here.

The hotel was really nice and comfortable. Very clean and the staff was pleasant. I will stay again.

The hotel was under construction and definitely needs it walks chair rails are in poor condition but would have like to have known this prior to booking. Rooms are poorly sound proofed and we were in front of hotel and heard the front doors opening and closing(dragging) all night long. However service and breakfast was great

Good for the price we paid. Carpet needs to be replaced throughout the hotel.

Morning front desk staff,a young lady needs to know some directions about Charlotte, at least how to get to major highways. Our room was ok window dressing was bad, airconditioner didn't work very good ,the afternoon/night desk clerk was great. Tried to fix it. The bath tub needs to be resurffest, was very slippery, i almost fell, tub had cigarrett burns on it and shower fixtures were old.

My time at this hotel was not that pleasant. Upon arrival, the electricity was out in the whole building. The staff was very friendly and sympathetic to the issue and to be fair, not much could be done. However, I'm not happy having to pay full price for a room in which there was no electricity.

Hotel was nice and what I expect from a Choice Hotel. Comfortable and in a lovely setting.

Room was quiet on 6th floor. Motel staff nice and helpful. Had a smelly room, notified staff. Offered to move me, did not want to move as other rooms smelly also. Next day, after asking three times, sprayed AC unit. Much better. Breakfast was good. alot of options. If they are expecting someone and have room assigned, why would they spray ac to get rid of smell before they come. All rooms should be inspected before assigned. Location good with good eating options close by. Room did need some updating. Bed was excellent.

People were very friendly and the room was nice Nd clean.

This is a good, practical hotel room for the money for a short term stay. Nice pool and good convenient breakfast. Location is very good, right off of Highway 77.

Not good at all. I decided to try this place out on a recent trip to Charlotte and I was very disappointed. This hotel is secluded at the end of a street behind dead trees and ill-kept property. There were stains on the comforters in the rooms and it was not very clean. Being a single woman, I would NOT stay here again because of this and because of safety concerns. Also I brought my dog and usually at "pet friendly" hotels, there is some designated spot to walk your dog and here I did not see this. I had to take my dog out to the far end of the parking lot next to a sketchy looking bridge with graffiti next to a ditch on a small dead patch of grass. You get what you pay for people!!

ok, ac units dont work. Staff was helpful but not having a good ac unit in the rooms didn't make the stay pleasefuly.

The hotel was ok overall. My only complain was the air conditioning units in the rooms. For some reason I try two different rooms after notifying the staff that the units were not cooling the rooms and I had a five month baby with me. After my third room I give up. For some reason the units keep turning themselves off.

It was confortable, I use to work in my computer and always had good wi fi conecction

The initial room was on a lower floor an noisey. Easily they accomodated a change. The new room was fine, not in the best of repair, stained ceiling, chipped furniture and walls, adaquately - not great - cleaned. Included breakfast, fine, but one day of a 5 days stay they could not find anyone to put our coffee (promoted as available 24 hours a day)

Westpark Dr Charlotte NC

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located in Executive Park, Comfort Inn Charlotte Airport Uptown is 2.9 mi (4.6 km) from Renaissance Park and within a 10-minute drive of other popular attractions like Billy Graham Library. This 143-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free full breakfast is served each morning from 6:30 AM to 9:30 AM.


Rooms

All of Comfort Inn Charlotte Airport Uptown's 143 rooms are heated and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard.


Property features

Renovated in 2017, Comfort Inn Charlotte Airport Uptown offers a gym, free WiFi in public areas, and a business center. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a meeting room.

Room options

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

2 Queens, Non Smoking

1 Twin Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Comfort Inn Charlotte Airport Uptown

Everyone (10) Business (5) Couples (6) Family (6) Friends (1) Other (1)
2
Family

Convenient location by the airport, and front desk agent was friendly. However, we saw a cockroach as soon as we entered our room. We requested a new room, which we were given, but we did not feel comfortable the entire night. It was very late when we arrived, otherwise we definitely would have left and chosen a different hotel.

By on Jan 5, 2022

Review comment responded on Jan 6, 2022

Thank you for taking the time to provide comments. Our hotel is dedicated to providing pleasant, clean, and friendly lodgings, and guest comfort and satisfaction are of the utmost importance to us. Please accept my apologies for any inconvenience these issues may have caused you. This review provides us with insight into your experience and allows us to improve.

3
Everyone

By on Oct 17, 2021

Review comment responded on Jan 18, 2022

Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

3
Everyone

By on Sep 14, 2021

Review comment responded on Dec 15, 2021

We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

1
Everyone

By on Jul 4, 2021

Review comment responded on Jul 15, 2021

We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

1
Everyone

By on Apr 12, 2019

Review comment responded on Apr 12, 2019

Dear Guest, We are sorry for failing to provide you the best of our offerings. Despite that, we would like to say thank you for staying with us. It means a lot to hear from you and we hope to exceed your expectations on your next visit.

5
Everyone

Old property has been completely renovated. I was very surprised how nice everything was for the price I paid. I highly recommend staying here.

By on Jan 11, 2019

Review comment responded on Jan 11, 2019

Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

5

nice stay

Everyone

The hotel was really nice and comfortable. Very clean and the staff was pleasant. I will stay again.

By , from Gastonia, NC on Sep 19, 2017

Review comment responded on Sep 22, 2017

Thank you for taking the time to complete a review for our hotel. We are delighted to hear that you enjoyed your visit and hope to see you again in the future.

3

nice hotel but under construction

Everyone

The hotel was under construction and definitely needs it walks chair rails are in poor condition but would have like to have known this prior to booking. Rooms are poorly sound proofed and we were in front of hotel and heard the front doors opening and closing(dragging) all night long. However service and breakfast was great

By on Dec 2, 2016

Review comment responded on Dec 5, 2016

Thank you for taking the time to complete a review for our hotel. We appreciate the feedback and will use your comments towards improvement for future guests.

3
Everyone

Good for the price we paid. Carpet needs to be replaced throughout the hotel.

By on Aug 6, 2016

Review comment responded on Jan 23, 2022

Thank you for taking the time to complete a review for our property. This hotel was recently purchased by new owners and is also under new management. We will be working hard in the coming months to make improvements including a full top to bottom renovation. We appreciate your feedback and will use your comments as a way to focus our efforts. We hope that you will stay with us again in the future so that we may personally show those improvements to you.

4

my first overnight stay in charlotte,nc

Everyone

Morning front desk staff,a young lady needs to know some directions about Charlotte, at least how to get to major highways. Our room was ok window dressing was bad, airconditioner didn't work very good ,the afternoon/night desk clerk was great. Tried to fix it. The bath tub needs to be resurffest, was very slippery, i almost fell, tub had cigarrett burns on it and shower fixtures were old.

By , from e.g Bishopville,SC on Jul 3, 2016

Review comment responded on Jul 7, 2016

Thank you for taking the time to complete a review for our property. This hotel was recently purchased by new owners and is also under new management. We will be working hard in the coming months to make improvements including a full top to bottom renovation. We appreciate your feedback and will use your comments as a way to focus our efforts. We hope that you will stay with us again in the future so that we may personally show those improvements to you.

Comfort Inn Charlotte Airport Uptown

5822 Westpark Dr, Charlotte, NC 28217
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