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Maison Otis

3.5 star property
Hotel in Baie-St-Paul with free parking

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Photo gallery for Maison Otis

Signature Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, individually furnished, desk
Reception
Deluxe Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, individually furnished, desk
Restaurant
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View in a map
23 rue St Jean Baptiste, Baie-St-Paul, QC, G3Z 1M2
  • Place, Sentier des Caps
    ‪2 min walk‬
  • Place, Train of Le Massif de Charlevoix
    ‪8 min walk‬
  • Place, Golf de Baie-Saint-Paul
    ‪3 min drive‬

Room options

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking | Premium bedding, down comforters, individually furnished, desk

Comfort Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(26 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, Non Smoking

Comfort Double Room, Non Smoking | Premium bedding, down comforters, individually furnished, desk

Comfort Double Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 204 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Design Suite, 1 Queen Bed, Non Smoking

Design Suite, 1 Queen Bed, Non Smoking | Premium bedding, down comforters, individually furnished, desk

Design Suite, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | Premium bedding, down comforters, individually furnished, desk

Superior Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 193 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed, Non Smoking

Signature Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, individually furnished, desk

Signature Suite, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, individually furnished, desk

Deluxe Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 355 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 Queen Bed, Accessible

Comfort Room, 1 Queen Bed, Accessible | Premium bedding, down comforters, individually furnished, desk

Comfort Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(4 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Suite, 1 King Bed, Non Smoking

Classic Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, individually furnished, desk

Classic Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Baie-St-Paul

Maison Otis places you next to Galerie Clarence Gagnon and Chocolaterie Cynthia. This 19-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a terrace.

What's nearby

  • Sentier des Caps - 2 min walk - 0.1 miles
  • Arena Luc et Marie-Claude - 3 min walk - 0.2 miles
  • Train of Le Massif de Charlevoix - 8 min walk - 0.5 miles
  • Les Jardins secrets du vieux moulin - 2 min drive - 1.2 miles
  • Golf de Baie-Saint-Paul - 3 min drive - 1.4 miles

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 84 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Tim Hortons - ‬18 min walk
  • ‪Chez Mag - ‬11 min walk
  • ‪Orange Bistro - ‬4 min walk
  • ‪Restaurant Mikes - ‬10 min walk

About this property

Maison Otis

Hotel in Baie-St-Paul with free parking
Guests of Maison Otis enjoy free WiFi in public areas, meeting rooms, and a terrace. If you drive, put free parking to good use. Front-desk staff can help with luggage storage, and provide local restaurant recommendations.
Guests can expect free WiFi and flat-screen TVs. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Desks are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Terrace/patio
Hôtel & Spa Le Germain Charlevoix
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9.2 out of 10, Wonderful, 857 reviews
$163 nightly
The price is $194
Nov 10 - Nov 11
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Art gallery
  • Ski passes
  • Ski storage

Conveniences

  • Luggage storage
  • Virtual front desk

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
A virtual front desk provides assistance to guests

Access methods

Access code, front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.
Property Registration Number 2024-12-31, 003356

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Maison Otis Hotel Baie-St-Paul
Maison Otis Hotel
Maison Otis Baie-St-Paul
Auberge La Maison Otis Hotel Baie-St-Paul
Maison Otis Baie-St-Paul
Maison Otis Hotel
Maison Otis Baie-St-Paul
Maison Otis Hotel Baie-St-Paul

Frequently asked questions

Are free cancellation options available at Maison Otis?

Maison Otis provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

What's there to see near Maison Otis?

This hotel is located in Baie-St-Paul, just steps from Sentier des Caps and Galerie Clarence Gagnon, and within a short walk of Chocolaterie Cynthia. You'll also find Train of Le Massif de Charlevoix and Contemporary Museum of Art less than a mile away.

Is parking available on site at Maison Otis?

Yes, self parking is offered for free at the hotel.

Does Maison Otis feature a casino?

No, Maison Otis doesn't have a casino.

Will I find an indoor pool at Maison Otis?

No, there is no indoor pool at this hotel.

Is Maison Otis good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and a rainfall showerhead as well as an art gallery.

Are there hot tubs at Maison Otis?

No, this hotel doesn't have a spa tub.

Does Maison Otis have a restaurant that serves breakfast?

No, Maison Otis doesn't have a restaurant that serves breakfast.

Will Maison Otis allow pets to stay free of charge?

No, pets aren't allowed at Maison Otis.

Are there connecting rooms at Maison Otis?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Maison Otis?

No, there aren't any guestrooms with balconies at Maison Otis.

Maison Otis Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 323 out of 463 reviews
Rating 8 - Good. 102 out of 463 reviews
Rating 6 - Okay. 19 out of 463 reviews
Rating 4 - Poor. 9 out of 463 reviews
Rating 2 - Terrible. 10 out of 463 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Irina

Stayed 1 night in Aug 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe chambre et personnel chaleureux
Stayed 2 nights in Jul 2025

10/10 Excellent

Erik

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great service!
Stayed 1 night in Jul 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Ida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas, Fonthill

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a very pleasant and relaxing two night stay at Maison Otis. Our very clean room had a king size bed, was very spacious and well appointed. In just a few steps we were outside the hotel to the main downtown area, which has many shops, art galleries and a wide variety of dining options. The location couldn't be any more convenient! We enjoyed breakfast in the restaurant at the hotel as well. Parking was also very convenient, with our car just outside the rear entrance of the building. The manager Guylaine is a very sweet kind lady who spent a considerable amount of time making sure that we were informed of what local attractions, including a tourist information centre were available to us. We highly recommend Maison Otis and would not hesitate to return!
Room with king bed
Stayed 2 nights in Jun 2025

8/10 Good

Mary-Frances

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and close to everything in Baie St Paul. Wonderful staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was more than exceptional with us, I recommend that place without a doubt in my mind.
Stayed 1 night in May 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Maryse

Stayed 1 night in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Alana

Traveled with group
Liked: Cleanliness
It was a nice property. Easy to get to, very bland on the inside. The rooms were loud and echoey and very bright. There was shampoo available only two conditioners and there was only decaf coffee available in the coffee station.
Stayed 1 night in Oct 2024

8/10 Good

Karen

Stayed 2 nights in Sep 2024

4/10 Poor

Chantal

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
This property was well located in the town of Baie St-Paul but there was no guidance to the "autonomous stay". We had to sneak around the closets to find clean towels for the second day of our stay and no one answered the "urgent line" for help. We would expect room cleaning service for the price paid.
Stayed 2 nights in Oct 2024

10/10 Excellent

Helene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Fletcher

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Worst hotel ever! Worst 2 night stay ever! Our confirmation said we would receive an email 24 hours before check in giving us an outer door access code (as there is no registration desk). We didn’t get one. We had to get it from a guest who happened to be coming out. We found our key card at the restaurant attached but independent of the hotel. We found toilet paper in the toilet when we entered our room and the toilet would not flush. The maid either had no means of fixing it after the previous guests or she didn’t bother cleaning it. We called the “emergency” phone number 4 times with zero response. The gracious proprietor seemed to have access to the old registration desk so she gave us a new room. However when we returned from dinner, the key card wouldn’t work. Fortunately the restaurant proprietor was still there and recoded it. The next morning we left for breakfast, planning a driving day. After breakfast we returned to our room- the key card again wasn’t functioning and this time the restaurant proprietor wasn’t there (her restaurant was closed for 2days). We called the emergency line again numerous times to no avail. We left for the day without maps and jackets. We came back early hoping to find someone to let us in and luckily the restaurant proprietor was cleaning her place and recoded the key. There had been no maid service. We put all of our belongings in the car before going for dinner for fear we couldn’t get back in. Hotel management still hasn’t responded.
Stayed 2 nights in Sep 2024

6/10 Okay

Larry

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Inhospitable. Finding our room after gaining entry was difficult and inconvenient. A most peculiar layout. A beautiful entry/reception area is unstaffed. A keypad entry at this door would improve things so much. We would never recommend this place to anyone.
Stayed 1 night in Sep 2024

8/10 Good

Noëlla

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Nous avons beaucoup aimé notre suite très bien aménagée et jolie. C'est un endroit paisible qui favorise le sommeil. La Maison Otis est située en plein coeur de la ville, et tout est donc facilement accessible. Par contre, dans la publicité, il faudrait signaler qu'il n'y a pas d'ascenseur et que les couloirs sont longs pour une personne handicapée. L'absence de réception n'est pas très pratique.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alain

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Denyse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very nice old house

We had a small room and only one chair for the two of us. The place had been nicely decorated but with some flaws. A very large bathroom with no counter. There is a place where a table could be put so that guests can put their wash bags, etc. No desk either. But perfect location. Close to so many art galleries, restaurants, main streets.
Stayed 3 nights in Jul 2024

2/10 Terrible

weiru, staten island

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No front desk service, no room cleaning if you stay multiple nights, the hallway dirty, entry door in the back of dirty parking lot with poor light. No entry information sent and need to call for entry code. Never book again.
Stayed 2 nights in Aug 2024

10/10 Excellent

MARIE-HELENE

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Bohdan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

AIR B AND B NOT a HOTEL!!!

This is an air B and B NOT a hotel. There is no reception and the only staff is the cleaning staff (they are quite friendly) there is no elevator so you have to carry heavy bags up notoriously high stairs to the second floor if you are staying in a suite. There are no phones in the room so you cannot call for room service or other services. The room was clean and very well cared for
Stayed 4 nights in Jul 2024

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024