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Fairmont Le Manoir Richelieu

4.5 out of 5.0

Recent guest reviews

This is an old railway hotel built in the grand style almost ninety years ago (an older version was incinerated in the 1920s). Many if not most of the original details are still there, and they are well preserved and characteristic of the railway-hotel-as-castle-- in many ways it is reminiscent of the Chateau Laurier in Ottawa. Rooms have been recently renovated, as far as one can tell. The views are fabulous, and the property features well maintained walking trails. The gardens are very nicely done, and the gardener deserves congratulations. The exterior needs work: parts appear worn if not crumbling. There are three main restaurants of varying quality. That said, the hotel has its peculiarities. It's big, there are several wings, but access points are few. There is no floor plan, either posted on the web or handed out at the desk, so the initial impression is as of a maze. This would be fine for a twelve-year-old on a mission of exploration, but very confusing for a newly arrived guest. When you get to your room, you find that the room safe is (a) tiny and (b) without instructions. This would be fine if it were the standard model available in 90% of hotels, but it isn't. Then there is the coffee machine. No instructions, not on the machine, not on a handy card. For those of us who do use the expensive and polluting pod coffeemakers at home, this is a pain to put it mildly. No coffee in the lobby either for early risers. These are simple things -- elementary, really. Their absence caused us some frustration not to say irritation. On the positive side, there is the hotel dog, who supervises check-ins and departures. He evidently does a good job -- these features work well. Now I think he should take on coffee makers and safes and the concierge's desk that treats the situation as normal. They need the application of his paw. Prices are high, or fan be. You ask below whether there is frsee internet. At Fairmont hotels, it's free for members of the president's club. You should join to avoid the extortionate rate imposed otherwise. And as at other Fairmont hotels, management seems incapable of generating fresh orange juice. Oh yes, you ask below whether this place has free internet.

The grounds are beautiful and the drive to this property incredible coming from Ottawa. There is a lovely cocktail lounge overlooking river and service for drinks and snacks excellent. The staff are very friendly. Attached to the hotel is a Casino and shows offered on weekends ( check schedule). Valet parking available or self park ( very steep walk to main entrance). Outdoor fire pit and lovely sitting areas with indoor fireplace along main concourse. Indoor pool spacious, outdoor pool beautiful. I did not eat meals at the resort, prefer to access local eateries in town, which is a short drive/cab from hotel. In saying this a buffet ( make reservations) or sit down a la carte dining room available. The rooms are on the smaller side, this fact should avoid disappointment. Great stay, would return!

Very nice to visit, but not to stay overnight in. Rooms are not that impressive. View, if placed in the front of hotel is nice. Breakfast was awesome...like I said, nice to visit but not too sleep at.

We stayed one night at the Manoir Richelieu. We had a queen bed in a room overlooking the river. Terrific view. Very comfortable bed, clean room and a very nice buffet breakfast except the pain doré which was not hot or very tasty, but the rest was good with an excellent choice of food.

Loved the location of this hotel. Clean rooms and attentive staff. Beds are comfortable. Pool and spa are very nice. Hotel rooms need a little updating - bathrooms are starting to show their age. The location is second to none. You can't beat the view. Sitting out at night having a drink is an amazing must do. Especially if the moon is out.

I had my wedding at the Fairmont Le Manoir Richelieu and it really was a dream experience. All of our guests loved the location and the service was amazing. Planning the event from afar was so easy and when I arrived, everything was done. It was a perfect, easy, stress-free day and our wedding guests all agreed that it was the best wedding they'd ever been to :)

A week of pure delight, relaxation and being pampered for our every needs. The scenery is breath taking. Being located in the Charlevoix region, the hotel is situated on the Saint-Laurent river. Installations are impeccable: pool, restaurants, casino, golf club, etc... Loved it and will go there again!

I was part of a group that booked well in advance. When we arrived at 3:30 p.m. over a dozen of the rooms were not ready. Luggage took a couple of hours to arrive in our room. In order to get our dinner we were forced to register at the very tacky casino. The room in which we had dinner was about 3 x the size needed, felt like a holiday inn environment. Downscale ambience all the way. Will never go back.

The Manoir Richelieu is one of the Grand Old Dames of the Fairmont group. It is situated in La Malbaie, Quebec and was one of the favorite vacation spots of President Taft whose's family still maintains a residence.

Food arrived on wrong plates , Her Veggies were on my plate and her meat was on mine and Visa versa. Bill was incorrect and was over charged by $60.00 good thing I happened to check it, Not good for Fine Dinning REST.

181, rue Richelieu La Malbaie QC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Pointe-au-Pic, Fairmont Le Manoir Richelieu is adjacent to Charlevoix Casino and within a mile (2 km) of Charlevoix Museum. This 405 -room, 4.5-star resort has a full-service spa, a casino, and 5 restaurants. Also near this La Malbaie resort are Murray Bay Golf Club and Observatoire astronomique de Charlevoix.


Dining

Enjoy dining at Le Charlevoix, one of 5 onsite restaurants. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start your day off with breakfast, available for a fee.


Rooms

All of Fairmont Le Manoir Richelieu's 405 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and phones. Guests can expect flat-screen TVs with pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, and bathrobes. Ironing boards and desks are other standard amenities.


Property features

Guests of Fairmont Le Manoir Richelieu have access to a full-service spa, a casino, and an indoor pool. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and concierge services. Other amenities at this spa resort include an outdoor pool, a health club, and a spa tub.

Room options

Room, 2 Double Beds, Non Smoking (Fairmont Room)

Full 2 | Sleeps 4

Room, 1 Queen Bed, Non Smoking (Fairmont Room)

Queen 1 | Sleeps 2

Room, 2 Double Beds, Non Smoking, River View (Fairmont St. Laurent)

Full 2 | Sleeps 4

Room, 1 Queen Bed, Non Smoking, River View (Fairmont St. Laurent)

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

82% of guests recommend this hotel

Total of 2081 reviews