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Fairmont Le Manoir Richelieu

4.5 out of 5.0

Recent guest reviews

Stayed at the Manoir on a Friday to celebrate my wife's birthday. We got there early so we wanted to have lunch before heading out for snowshoeing. Found out that none of the hotel's restaurants are opened for lunch during the week, so had to have lunch at St-Hubert at casino next door, this was disappointment #1. Checked in to our room around 4 o'clock. I had made a reservation for dinner at 8:00 PM, so we came down for dinner to find out that only the one restaurant was opened for dinner, the one on the lower level, that was disappointment #2. Our table was not ready until 8:25, disappointment #3. Having dinner with screaming kids when I had planned a nice dinner for my wife, a real disappointment. I was expecting fine dining at a fairmont hotel and I certainly did not get that. If I had been told about the restaurant situation on weekdays when I made the reservation, I would have made different plans.

from the minute we step into the hotel to the last minute we departed, hotel was beautiful, staff was very friendly and always ready to go the extra step for you. Hotel connected to the casino, great onsite restaurents.

A superb hotel that has everything and more one can ever wish for in a setting that is world class. The restaurants are five star and the surrounding area is one of my favourite places in the world. Definitely worth staying there for a few nights.

I've been there twice now, 13 years apart. This simply is a great hotel - Fairmont quality - in a small to mid-size town in Charlevoix. The site is simply stunning, overlooking the St. Lawrence River. The staff and food is Fairmont quality - they've done it right. Thanks to the US-CAD exchange rate, the price is quite reasonable.

Charlevoix is all in all the most romantic and scenic place in Quebec! And the Manoir is a MUST visit! The casino is on site too. WE stayed here for my 40th celebration! The rooms are so pretty, and we had a view of the St-Laurence... I wish we could have enjoyed the chic room more... but there's just so much to see and do in Charlevoix!!! The food was very good. The breakfast was quite pricey, but we had the cold brekafast and it was just perfect! We also had a massage. It was decent. Eventhough it was an hour, it was probably more of 55 minutes, and they don't publicize the price but it was STEEP! And there are which was basically a small room with eucalyptus and you could cool off in a shower or the pool. The outside pool was real FUN though! We went in October so it was cold out but they had heated the outside pool which was AMAZING!!! We had our kids with us and they have a whole kids center which was great!!! The decor of the place is amazing too! Very chic and stunning decorations. The casino is there too, but we couldn't go cuz of the kids... They have some nice shops with local delicacies. One other con, I thought I would get Aeroplan miles for my stay, but you can't anymore as you need to be an member. But all in all, a must visit as it's location is just stunning, and you can walk around the grounds and just admire the beautiful scenery... Oh, and on a final note, the shampoo and conditioner in the rooms is just DIVINE!!!!

Beautiful resort with indoor and outdoor pools. Nice to sit outside on the terrace while having drinks or food. Overlooking the St. Lawrence. Fabulous golf course. Staff professional and courteous. Rented bikes and biked into town.

Windsnwaters occasionally has extra money for Luxury, so we headed to Le Manoir Richelieu in the heart of the Charlevoix Region. Everything was almost perfect (I don't ever give perfect by the way, as we is human), and by far a favourite destination. e spent 4 days here and enjoyed it immensely, except if you want tranquility, and peace, and some quiet, don't bother its filled with young families with little children who seem to run and wreak noise all over, for their parents do not have control of their offspring. The food as always is good, but too expensive, and thank goodness for the new St-Hubert in the Casino for quick lunches on site at reasonable prices. Now given the hotel was at 95% capacity (so I was told), I arrived back home from our little sejour (weekend getaway for non-francophones) away, I had a vicious cold that suddenly appeared after the typical 72 incubation period, and ha not surprising I was in a building where hundreds of germs were floating around just waiting! Note: Fairmont Royal York in Toronto recently was the topic of germs on a CBC program.Makes me wonder how well they clean and disinfect things like elevator buttons, which children and (adults) for some reason love too touch and smear their germs all over. I do wonder about the actual cleanliness of certain areas in the hotel. The pool was out of commission for a few hours on one of the days, un-admittedly due to some child relieving themselves possibly? This isn't the first time this has happened during a stay. Frustrating to say the least, when all you want is to do a few laps, and chill out in tranquility (not even remotely possible during big holiday periods, where children are not in school). Another great way to enjoy this beautiful place is the outdoors. Just avoid the small skating rink (filled with small creatures called children), and the place is heaven. Don't get me wrong, I love kids, just not the whiny, modern day ones that exist, where parents have zero or little control. Recommendation is to stay home on new years, and go the week after all the rid raf and the kids have gone home and back to school.

We've stayed at this casually elegant hotel for two days in each of the past five years (with a bus tour), and never been disappointed. Its location is most beautiful on a hill overlooking La Malbaie on the St. Lawrence. The staff are unfailingly welcoming and helpful. We usually opt for buffet meals for the chance to try different options, but there are several good restaurants. The breakfast buffet is a great way to start the day before setting out to watch whales or visit local galleries. Quebec's North Shore is one of my favorite parts of the world, and this is one of my favorite hotels.

The hotel and its grounds are really nice. Personnel in the lobby are really helpful and friendly. The room itself was cozy and spacious. Having paid 300$ plus tax for one night, the room was definitely NOT worth it. - The towels and bath robs provided had RIPS in them - Shower curtain had orange/brown stains all over it - The ceramic in the bath had brown spots all over the wall - Although this problem being small as you can just leave the door open to let the hot air put, but having a working fan in the bathroom seems as a reasonable expectation The bed was really comfortable. Overall, having stayed at less than 100$ tax in rooms in malbaie area in the previous nights, none had issues like this 300$ plus tax room in the fairmont. Definitely feeling ripped off.

We made it to the Fairmont Manoir Richelieu for what we thought would be be a 5 star stay. We booked online, chose an upgraded and renovated room with a view. We have been here many times in the past and used to love this place. For the first time ever as we booked online we noticed that it was possible to prepay our meals and set the time for those, which we did, unfortunately. We then called to leave our dog to a kennel and were all set for our luxurious stay. As we arrived, we noticed that the parking lot that we used for free 2 years ago was now costing $12 a night. The doormen were very quick to pick up our luggage and bring them to the room. Checking-in was done well and we were assigned our room. As we made it in the room, I noticed as our next surprise, a sign that said we would have to pay an additional $20 + tax per day for the use of the resort. The amount of money we paid was for a resort and not a road motel thus we felt that this was a unwelcome surprise. So be it, we made it to the spa and swimming pool. We found dogs in the corridors, in the elevators next to our room. Why did we pay $25 a day for a kennel back home for our dog to move into the Fairmont kennel? The swimming area was covered by soiled towels, every chair had old and wet newspaper and the inside pool was closed. We felt the place was too filthy and we went back to our room. Next morning, remember, we prepaid for our breakfast which we imagined would be in the same nice restaurant we were used to in the past. Not anymore, it is in the basement now and in the morning we had to make a choice between waiting in line for access to the restaurant or going skiing. We felt our prepaid breakfast was not worth the wait and we left the hotel to have breakfast at a small restaurant with great food and excellent service at less than half what we paid at the Fairmont. For a great enjoyable experience have your breakfast at Chez Nous restaurant close-by the Fairmont. Thus we are paying a resort fee for a service we would not dare use in what I call a luxury kennel for dogs. Last time here unless I want to please our dog instead of my spouse.

181, rue Richelieu La Malbaie QC

Located in Pointe-au-Pic, Fairmont Le Manoir Richelieu is adjacent to Charlevoix Casino and within a mile (2 km) of Charlevoix Museum. This 405 -room, 4.5-star resort has a full-service spa, a casino, and 5 restaurants. Also near this La Malbaie resort are Murray Bay Golf Club and Observatoire astronomique de Charlevoix.


Dining

Enjoy dining at Le Charlevoix, one of 5 onsite restaurants. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start your day off with breakfast, available for a fee.


Rooms

All of Fairmont Le Manoir Richelieu's 405 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and phones. Guests can expect flat-screen TVs with pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, and bathrobes. Ironing boards and desks are other standard amenities.


Property features

Guests of Fairmont Le Manoir Richelieu have access to a full-service spa, a casino, and an indoor pool. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and concierge services. Other amenities at this spa resort include an outdoor pool, a health club, and a spa tub.

Room options

Room, 2 Double Beds, Non Smoking (Fairmont Room)

Full 2 | Sleeps 4

Room, 1 Queen Bed, Non Smoking (Fairmont Room)

Queen 1 | Sleeps 2

Room, 2 Double Beds, Non Smoking, River View (Fairmont St. Laurent)

Full 2 | Sleeps 4

Room, 1 Queen Bed, Non Smoking, River View (Fairmont St. Laurent)

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

82% of guests recommend this hotel

Total of 1933 reviews