Best Western Plus Masqhotel4.0 out of 5.0
Recent guest reviews
Stayed for two nights and had an amazing time. The staff gave me such a warm and friendly welcome and they were so efficient in booking us in. A really prompt service. All of the staff we met were so professional and impeccably dressed. The hotel room was beautifully decorated really modern and I loved the little touches of providing British socket point a really clever idea. The bed was so comfortable. Toiletries and towels first class. The private parking excellent. I have stayed in a few best westerns along my travel routes and am never disappointed you always know you'll be treated well and this was even more so in La Rochelle. Great location. I would have no hesitation in recommending this hotel.
Had an absolutely fantastic stay. Check in was smooth, and Pierre the receptionist did his outmost to help us throughout our stay. The location is great, a longer, but not exhausting walk from the bus stop, however the train station is just few minutes away. The hotel is modern and clean, with a nice lobby to have some drinks.
Room was bigger than the average hotel room (stayed at another Best Western just before going to La Rochelle). The rooms here are modern and facilities are good. Also tried their "light meal" (room service) for one night for 16 euros - wasn't bad at all. They have 3-4 choices for the starter (all soups) and main course. Actually it does feel a little like in-flight food service (e.g. canned soup taste and the main course was probably just reheated) but what can you expect. I was satisfied enough as it was a cold and rainy evening! All staff at the hotel were really friendly. I also purchased the aquarium ticket from the reception (although end up there was no queue at the aquarium anyway as it's low season) but it's good that the hotel has such service. Location is also good - within 5 minutes from the aquarium and the train station. The bus that goes to Ile de Re begins from the train station also, so everything was very convenient.There's also a small Carrefour City a few minutes away if you need water and fruits.
This is as good as it gets ! Super hotel run by top class staff who are helpful friendly and courteous. Spacious room with the details which make all the difference Also the location is perfect. What more could one want ?
Stayed here along with Gloucester rugby supporters for two nights. Staff very friendly room very comfortable & champagne breakfast well presented. Well situated for easy access to the harbour front & the multitude of bars & restaurants in the beautiful city of La rochelle
We come here the sleeping beautiful french seashore town for a week to attend Ocean Conference. This morning I was in my room ,the living room. Maid came to clean, when she left, I ask her where is my daily 2 bottles water supply? She took me to the bedroom closet and show me under my clothes I've kept water bottle there. I was in total shock! So she deny my daily water supply to my room. I felt so violated, Do you see what's wrong here? What about privacy? Personal space? Dignity. They all gone because some waters OMG! Am I too sensitive? I sincerely hope not.
This is a great hotel, the room was really spacious, clean and a very comfortable bed. It was good to see there was plenty of places to plug my phone, computer etc. The breakfast was good and fresh, friendly receptionists and bar staff. My second visit and I am still very impressed and will definitely return.
This is a pleasant modern hotel and we got good service from reception and room staff. But it lacks character and the location, although close to the station and the centre, is amongst offices and businesses rather than other hotels or even residences. It felt a bit Travel Inn and there was a corporate party from Ikea whilst we were there, which added to the feel, We chose not to pay 13 euros each for breakfast and found it nicer to get a coffee and pain au raisin nearby, on the way to wherever we were going that day. That meant that we didn't interact with anyone in the hotel apart from reception, making it harder to feel at home there. The room was fine, wifi was good if you registered and it is only a short walk anywhere. But we loved La Rochelle and I doubt if we would come back here again. If you want a good quality room in a quieter area, I wouldn't put anyone off from visiting,
We stayed here recently , second time to beautiful La Rochelle and think there's better hotel options , location is grand right near train station about a ten minute stroll into centre , rooms very small and poor wifi , not enough hot water to have a bath at night & in mornings water warm not hot , the most disappointing had to be the breakfast I don't know how they can charge 13€ for this per person , mostly sweet treats in my opinion better breakfast options outside the hotel , definitely wouldn't see how it is no. one on trip advisor possibly down to the lovely staff as they were extremely friendly & helpful but definitely better options out there for the price as was very expensive for our stay .
Having arrived by car from the UK we were pleased that we had booked a garage slot for our short holiday. Having been welcomed at reception, we were given the code for the garage and swiftly found a vacant slot, had the luggage on a trolley and we're back in reception where all was explained to us. We had booked a suite for a little more than a standard room. We were on the top floor with a balcony and views over the town. It is a15 minute walk to the Vieux Port where there are many restaurants and a bright lively atmosphere. Our second day was started with an excellent breakfast and a walk around the shops in the old town. Followed by lunch in our room and relaxation reading our books. Marlene on reception has been incredibly helpful and we are pleased to have come here's. Please note the hotel does NOT provide meals in the evening
Best Western Plus Masqhotel places you within a 15-minute stroll of popular sights such as Tour St. Nicolas and La Rochelle Hotel de Ville. This 76-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, a coffee shop/café, and free in-room WiFi. It's in central La Rochelle and also a short walk from Tour de la Chaine and Musee du Nouveau Monde.
Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café.
Best Western Plus Masqhotel's 76 rooms are air-conditioned and provide iPod docks, coffee makers, and free local calls. 80-cm flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free bottled water, safes, and desks are also available.
Best Western Plus Masqhotel features free WiFi in public areas, 3 meeting rooms, and conference space. Self parking is offered for EUR 8.00 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, a computer station, and express check-out.
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 674 reviews