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Tru by Hilton Chapecó

2.5 star property

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Photo gallery for Tru by Hilton Chapecó

Reception
Front of property
Lounge
In-room safe, individually furnished, desk, laptop workspace
Dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Avenida Porto Alegre 837, Chapecó, SC, 89802-131
  • Place, Santo Antonio Cathedral
    ‪14 min walk‬
  • Place, Marista São Francisco College
    ‪18 min walk‬
  • Place, Condá Arena
    ‪20 min walk‬
  • Airport, Chapeco (XAP)
    ‪11 min drive‬

Room options

View all photos for Standard Casal - 1 Cama Queen

Standard Casal - 1 Cama Queen | In-room safe, individually furnished, desk, laptop workspace

Standard Casal - 1 Cama Queen

9.8 out of 10
Exceptional
(14 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin - 2 Camas Solteiro

Standard Twin - 2 Camas Solteiro | In-room safe, individually furnished, desk, laptop workspace

Standard Twin - 2 Camas Solteiro

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard PcD - 1 Cama Queen

In-room safe, individually furnished, desk, laptop workspace

Standard PcD - 1 Cama Queen

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard PcD Triplo - 1 Cama Queen e 1 Cama Solteiro

In-room safe, individually furnished, desk, laptop workspace

Standard PcD Triplo - 1 Cama Queen e 1 Cama Solteiro

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Chapecó

Located in Chapeco Centro, Tru by Hilton Chapecó is a leisurely stroll from popular sights such as Hospital Unimed and Colonel Bertaso Square. This 137-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Santo Antonio Cathedral - 14 min walk - 0.8 miles
  • Colonel Bertaso Square - 14 min walk - 0.8 miles
  • Marista São Francisco College - 18 min walk - 1.0 mile
  • Condá Arena - 20 min walk - 1.1 miles
  • Plínio Arlindo de Nes Culture and Events Center - 2 min drive - 1.1 miles

Getting around

  • Chapeco (XAP) - 21 min drive

Restaurants

  • ‪Bets Snooker Bar - ‬6 min walk
  • ‪Celeiro Superitália - ‬6 min walk
  • ‪Amora café - ‬1 min walk
  • ‪Maria Teresa Restaurante - ‬4 min walk
  • ‪Restaurante Kilo Grill - ‬7 min walk

About this property

Tru by Hilton Chapecó

Renovated in 2025, Tru by Hilton Chapecó offers a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is available for BRL 10 per day. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This smoke-free hotel also has a vending machine.
Guests can expect free WiFi and 43-inch Smart TVs with cable channels. Other standard amenities include hair dryers, safes, and phones. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Reception
SLAVIERO Chapecó - Pet Friendly
São Cristóvão
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 294 reviews
$44 nightly
The price is $46
Jul 25 - Jul 26
Total with taxes and fees
SLAVIERO Chapecó - Pet Friendly

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (BRL 10 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 10 floors
  • Renovated entire property - April 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Orange mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 70 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 7 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: BRL 10 per day
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Tru by Hilton Chapecó Hotel
Tru by Hilton Chapecó Chapecó
Tru by Hilton Chapecó Hotel Chapecó

Frequently asked questions

What can I see around Tru by Hilton Chapecó?

This hotel is situated in Chapeco Centro within a short 14-minute walk of Colonel Bertaso Square and also 18 minutes on foot from Ecoparque. You'll also find Condá Arena and Plínio Arlindo de Nes Culture and Events Center within a short drive.

How much does it cost to stay at Tru by Hilton Chapecó?

As of Jun 24, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Chapecó on Jul 3, 2026 start from $49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Tru by Hilton Chapecó?

Yes, parking is offered for BRL 10 per day.

Does Tru by Hilton Chapecó have a casino at the property?

No, Tru by Hilton Chapecó doesn't have a casino.

Will I find an indoor pool at Tru by Hilton Chapecó?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Tru by Hilton Chapecó?

Couples staying at this hotel will appreciate amenities like a smart TV as well as a free daily breakfast and a 24-hour gym.

Does Tru by Hilton Chapecó have a hot tub?

No, there isn't a spa tub at this hotel.

Does Tru by Hilton Chapecó have a restaurant that serves breakfast?

Tru by Hilton Chapecó offers free buffet breakfast each morning though there is no restaurant.

Will Tru by Hilton Chapecó allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Chapecó for a fee of BRL 70 per pet, per night. The property also provides food and water bowls.

Does Tru by Hilton Chapecó have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Tru by Hilton Chapecó?

The closest major airport to Tru by Hilton Chapecó is Chapeco (XAP), which is 5.8 mi away (21 minutes by car).

Are there rooms with balconies at Tru by Hilton Chapecó?

No, there aren't any guestrooms with balconies at Tru by Hilton Chapecó.

Tru by Hilton Chapecó Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 167 out of 225 reviews
Rating 8 - Good. 39 out of 225 reviews
Rating 6 - Okay. 10 out of 225 reviews
Rating 4 - Poor. 4 out of 225 reviews
Rating 2 - Terrible. 5 out of 225 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

João Marcos

Liked: Cleanliness, amenities
Excelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Saumya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025
Verified

8/10 Good

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto muito bom. Equipe atenciosa, localização muito boa
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Marcelo

Liked: Staff & service, amenities, property conditions & facilities
Estacionamento com preço justo. Hotel novo, instalações imperdíveis. Bom atendimento, boa localização. Café da manhã bem servido, mas poderia ter mais variedade de frutas. Uma pena que só vende água em lata que custa R$8,00, poderia vender garrafas e com preço melhor. Hotel altamente recomendável.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

DANIEL P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo excelente! Parabéns!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ana Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente custo benefício!! Hotel muito bom em vários aspectos!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rosilene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalações novas, muito confortáveis. Cama e roupa de cama bons, chuveiro bom. Café da manhã excelente. Pessoal muito educado e prestativo. Cheguei tarde e fiquei sem estacionamento. Tive que deixar o carro na rua. Recomendo bastante.
Stayed 1 night in Mar 2026
Verified

8/10 Good

reynaldo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A entrada da garagem é difícil e perigosa pois está numa Av.de auto trafego. Recepcionistas mau treinadas não fornece as informações basicas.Ex senha do Wi-Fi por escrito,se tem restaurante, academia,piscina, as camas são muito estreitas,o box é minusculo e ainda para piorar tem uma prateleira na parede errada.O hotel é muito silencioso e o café da manha é muito bom
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jucineide

Liked: Cleanliness, staff & service, property conditions & facilities
Estacionamento coberto no local , talvez carro "baixo" raspe na rampa de acesso. Recepção muito bom o atendimento! Café excelente! Realmente me surpreendeu
Stayed 1 night in Mar 2026
Verified

8/10 Good

Carla

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Quarto muito bom, talvez um pouco apertado. Era um duplo e eu estava sozinha, então não me afetou. Achei a cuba da pia pequena e o box mal planejado pois vaza água para fora. Acho que poderia ter uma piscina ou jacuzzi para relaxar no final do dia. Achei a recepcionista um pouco mal preparada pois minha amiga que estava em outro quarto quis confirmar no check-in se o quarto era para Não fumante e ela respondeu que não sabia. Sou bastante detalhista mas certamente voltaria a me hospedar no hotel. Achei falta da água cortesia para membros Hilton Honors, não havia e a recepcionista nem sabia do que se tratava. E eu imaginei que fosse praxe em todos hotéis da rede, independente de ser Hilton, Hampton inn, ou no caso Tru by Hilton.
Lobby
Corredor com carpete limpo
Parcial do banheiro
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

CHRISTIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente opção no centro de Chapecó, com instalações novas e extremamente confortáveis, inclusive com isolamento acústico nas janelas. Atendimento cordial de toda a equipe, além de um bom café da manhã! O estacionamento tem poucas vagas e exige atenção nas manobras.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

albano

Liked: Cleanliness, staff & service, property conditions & facilities
Ambiente acolhedor, café da manhã muito bom,
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
O hotel era excelente , tudo novo e muito organizado
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel surpreendeu pela praticidade, simpatia dos funcionários e serviços.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

ANA PAULA ROSSI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bem apertada, com uma taxa de 10,00
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ozeias

Liked: Cleanliness, staff & service, property conditions & facilities
Sem vagas disponível ....carro ficou na rua e uns 200mts do hotel, nao tinha vaga tbm prox do hotel, muito ruim, pequeno demais p quantidade de quartos
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Giovani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O estacionamento tem que ter um pouco de paciencia para manobra pelo fato que não é muito espaçoso, porem seguro e tranquilo , pra mim o estacionamento esta de bom tamanho , lembrando que hotel cobra 10 reais do estacionamento...
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Willian

Liked: Cleanliness, staff & service, property conditions & facilities
Ótimo hotel, limpo, bonito, moderno e confortável..
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo ótimo
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, amenities
Disliked: Staff & service
Localização!!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities
Tudo muito arrumado e limpo, equipe simpática e eficiente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities
Tudo certo
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities
Comodidade
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Raquel Helena

Liked: Cleanliness, staff & service
Tudo ótimo
Stayed 1 night in Feb 2026
Verified

6/10 Okay

osmar

Liked: Cleanliness, amenities
Disliked: Staff & service
A QUESTÃO LÁ É O ATENDIMENTO, PESSOAS DESPREPARADAS PARA DAR INFORMÇÕES. PRECISEI FICAR COBRANDO PARA REVCEBER A NF
Stayed 1 night in Feb 2026