Tru by Hilton Chapecó

2.5 star property

Choose dates to view prices

Photo gallery for Tru by Hilton Chapecó

A modern reception area with a circular desk, bright lighting, and colorful seating.
A modern lounge area with seating arrangements, including red chairs, green sofas, and yellow couches. There are tables and a hanging chair.
A modern hotel room with a wooden wardrobe, a flat-screen TV mounted on the wall, a desk with a chair, and a bedside table with a lamp.
A modern hotel building with a distinctive blue and yellow patterned facade, multiple floors, and a visible "tru by Hilton" sign on the top.
A breakfast area with a long counter and bar stools, equipped with a microwave and refrigerator.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Avenida Porto Alegre 837, Chapecó, SC, 89802-131
  • Place, Santo Antonio Cathedral
    ‪14 min walk‬
  • Place, Marista São Francisco College
    ‪18 min walk‬
  • Place, Condá Arena
    ‪20 min walk‬
  • Airport, Chapeco (XAP)
    ‪11 min drive‬

Room options

Standard Casal - 1 Cama Queen

9.8 out of 10
Exceptional
(16 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Standard Twin - 2 Camas Solteiro

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard PcD - 1 Cama Queen

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Standard PcD Triplo - 1 Cama Queen e 1 Cama Solteiro

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

Double Standard PcD Triple - 1 Queen Bed and 1 Single Bed

  • 236 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed
  • Free WiFi

Standard PcD - 1 Queen Bed

  • 236 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

DOUBLE QUEEN SIZE BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Chapecó

Located in Chapeco Centro, Tru by Hilton Chapecó is a leisurely stroll from popular sights such as Hospital Unimed and Colonel Bertaso Square. This 137-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Santo Antonio Cathedral - 14 min walk - 0.8 miles
  • Colonel Bertaso Square - 14 min walk - 0.8 miles
  • Marista São Francisco College - 18 min walk - 1.0 mile
  • Condá Arena - 20 min walk - 1.1 miles
  • Plínio Arlindo de Nes Culture and Events Center - 2 min drive - 1.1 miles

Getting around

  • Chapeco (XAP) - 21 min drive

Restaurants

  • Sorveteria e Cafeteria Béé
  • ‪Bets Snooker Bar - ‬6 min walk
  • ‪Celeiro Superitália - ‬6 min walk
  • ‪Amora café - ‬1 min walk
  • ‪McDonald's - ‬8 min walk

About this property

Tru by Hilton Chapecó

Renovated in 2025, Tru by Hilton Chapecó offers a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is available for BRL 10 per day. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This smoke-free hotel also has a vending machine.
Guests can expect free WiFi and 43-inch Smart TVs with cable channels. Other standard amenities include hair dryers, safes, and phones. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (BRL 10 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 10 floors
  • Renovated entire property - April 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Orange mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 70 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 7 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: BRL 10 per day
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Tru by Hilton Chapecó Hotel
Tru by Hilton Chapecó Chapecó
Tru by Hilton Chapecó Hotel Chapecó

Frequently asked questions

What can I see around Tru by Hilton Chapecó?

This hotel is situated in Chapeco Centro within a short 14-minute walk of Colonel Bertaso Square and also 18 minutes on foot from Ecoparque. You'll also find Condá Arena and Parque das Palmeiras within a short drive.

How much does it cost to stay at Tru by Hilton Chapecó?

As of Aug 12, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Chapecó on Aug 30, 2026 start from $50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Tru by Hilton Chapecó?

Yes, parking is offered for BRL 10 per day.

Does Tru by Hilton Chapecó have a casino at the property?

No, Tru by Hilton Chapecó doesn't have a casino.

Will I find an indoor pool at Tru by Hilton Chapecó?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Tru by Hilton Chapecó?

Couples staying at this hotel will appreciate amenities like a smart TV as well as a free daily breakfast and a 24-hour gym.

Does Tru by Hilton Chapecó have a hot tub?

No, there isn't a spa tub at this hotel.

Does Tru by Hilton Chapecó have a restaurant that serves breakfast?

Tru by Hilton Chapecó offers free buffet breakfast each morning though there is no restaurant.

Will Tru by Hilton Chapecó allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Chapecó for a fee of BRL 70 per pet, per night. The property also provides food and water bowls.

Does Tru by Hilton Chapecó have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Tru by Hilton Chapecó?

The closest major airport to Tru by Hilton Chapecó is Chapeco (XAP), which is 5.8 mi away (21 minutes by car).

Are there rooms with balconies at Tru by Hilton Chapecó?

No, there aren't any guestrooms with balconies at Tru by Hilton Chapecó.

Tru by Hilton Chapecó Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 205 out of 272 reviews
Rating 8 - Good. 47 out of 272 reviews
Rating 6 - Okay. 10 out of 272 reviews
Rating 4 - Poor. 5 out of 272 reviews
Rating 2 - Terrible. 5 out of 272 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

João Marcos

Liked: Cleanliness, amenities
Excelente
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Saumya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Mônica

Liked: Cleanliness, staff & service, property conditions & facilities
Ótimo bem confortável e equipe cordial.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel novo, café muito bom.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Thaini Farias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chuveiro maravilhoso, quarto limpo, equipe atenciosa, estacionamento um pouco apertado, café da manhã ok. Recomendo.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Willian

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã excelente.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Willian

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã excelente.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Luiz Antônio

Disliked: Staff & service, amenities, property conditions & facilities
Quando fui fazer check-in com minha esposa e minha filha, para minha surpresa, não havia acomodação disponível para três pessoas, ou seja, o hotel tinha respondido que a reserva estava concretizada para três pessoas, o que não foi cumprido, e o pior, nem as funcionárias do dia sabiam. O café da manhã muito fraco, pouca variedade. Garagem horrível, difícil de estacionar. Precisava de várias manobras para não enroscar nos pilares e paredes.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto funcional, café da manhã muito bom com bastante opções. Ponto fraco é que não tem restaurante / serviço de quarto.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo impecável, Recomendo.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo ótimo..
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Maycon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bem novo, quarto ótimo, banheiro está de parabéns também pela higiene e cuidado. Café da manhã deixa um pouco a desejar mas não foge do padrão deste tipo de hotel. Para viagens rápidas recomendo.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel moderno, porém quando chegamos o vaso sanitário estava entupido, mas foi logo reparado. Café da manhã poderia ser servido em local mais reservado, a reposição de alimentos é demorada.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mario Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Ótima localização, excelente custo-benefício. Atendimento de qualidade, bom café-da-manhã, quartos amplos e confortáveis
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Marita

Disliked: Cleanliness, staff & service
Quarto meio sujo, cama muito mal arrumada Café da manhã ok, só não estava pronto no horário que dizia estar
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amei o hotel, tudo muito bom. Só a academia que poderia ter equipamentos e ser um pouco maior.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Wellington Robert Jesus

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hospedagem muito boa, limpo e bem organizado. Tem pontos a melhorar: a Tv não é smart sem streamings disponíveis para logar nossas contas. Precisei de informações e não tinha nenhum informativo nem com os ramais para falar com a recepção, não fui informado no momento do check-in. Os atendentes foram cordiais mas pouco conseguiram responder minhas dúvidas.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Sérgio

Disliked: Cleanliness, staff & service, property conditions & facilities
Atendimento horrível, atendentes mal treinadas, nem sabem de comunicar. hóspede chega de viagem cansado, hotel com baixa taxa de ocupação e não se permite o check-in um minuto antes do horário. Falta de empatia, diferente de muitos hotéis em que me hóspede. Café da manhã modesto. Mesas do café com sinais de uso da noite anterior. Pia com vazamento. Tv que só pega os piores canais e sem aplicativos. Não se pode acessar youtube, neflix, nada. Péssimo custo benefício.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto muito bom. Equipe atenciosa, localização muito boa
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Marcelo

Liked: Staff & service, amenities, property conditions & facilities
Estacionamento com preço justo. Hotel novo, instalações imperdíveis. Bom atendimento, boa localização. Café da manhã bem servido, mas poderia ter mais variedade de frutas. Uma pena que só vende água em lata que custa R$8,00, poderia vender garrafas e com preço melhor. Hotel altamente recomendável.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

DANIEL P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo excelente! Parabéns!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ana Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente custo benefício!! Hotel muito bom em vários aspectos!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Rosilene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalações novas, muito confortáveis. Cama e roupa de cama bons, chuveiro bom. Café da manhã excelente. Pessoal muito educado e prestativo. Cheguei tarde e fiquei sem estacionamento. Tive que deixar o carro na rua. Recomendo bastante.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

reynaldo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A entrada da garagem é difícil e perigosa pois está numa Av.de auto trafego. Recepcionistas mau treinadas não fornece as informações basicas.Ex senha do Wi-Fi por escrito,se tem restaurante, academia,piscina, as camas são muito estreitas,o box é minusculo e ainda para piorar tem uma prateleira na parede errada.O hotel é muito silencioso e o café da manha é muito bom
Stayed 1 night in Mar 2026