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Tru by Hilton Chapecó

Property class: 2.5

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Photo gallery for Tru by Hilton Chapecó

A modern lounge area with seating arrangements, including red chairs, green sofas, and yellow couches. There are tables and a hanging chair.
A dining area with tables and chairs, a mural with cultural artwork, and a counter with a coffee machine.
A modern reception area with a circular desk, bright lighting, and colorful seating.
A modern hotel building with a distinctive blue and yellow patterned facade, multiple floors, and a visible "tru by Hilton" sign on the top.
A pool table with a wooden frame and orange felt, a television mounted on a wooden wall, and a door with a logo.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Avenida Porto Alegre 837, Chapecó, SC, 89802-131
  • Place, Colonel Bertaso Square
    ‪14 min walk‬
  • Place, Santo Antonio Cathedral
    ‪14 min walk‬
  • Place, Condá Arena
    ‪20 min walk‬
  • Airport, Chapeco (XAP)
    ‪11 min drive‬

Room options

View all photos for Standard Casal - 1 Cama Queen

A modern hotel room with a wooden desk, a bed with white bedding, a colorful wall art, and a bright orange accent wall.

Standard Casal - 1 Cama Queen

9.8 out of 10
Exceptional
(16 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin - 2 Camas Solteiro

A modern hotel room with two beds, a desk, and a colorful abstract wall art.

Standard Twin - 2 Camas Solteiro

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard PcD - 1 Cama Queen

A modern hotel room with a large bed, a desk, and a chair.

Standard PcD - 1 Cama Queen

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard PcD Triplo - 1 Cama Queen e 1 Cama Solteiro

A modern hotel room with a large bed, a desk, and a chair.

Standard PcD Triplo - 1 Cama Queen e 1 Cama Solteiro

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Chapecó

Located in Chapeco Centro, Tru by Hilton Chapecó is a leisurely stroll from popular sights such as Hospital Unimed and Colonel Bertaso Square. This 137-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Colonel Bertaso Square - 14 min walk - 0.8 miles
  • Santo Antonio Cathedral - 14 min walk - 0.8 miles
  • Marista São Francisco College - 18 min walk - 1.0 mile
  • Condá Arena - 20 min walk - 1.1 miles
  • Plínio Arlindo de Nes Culture and Events Center - 2 min drive - 1.1 miles

Getting around

  • Chapeco (XAP) - 21 min drive

Restaurants

  • ‪Bets Snooker Bar - ‬6 min walk
  • ‪Giraffas - ‬6 min walk
  • ‪Restaurante Kilo Grill - ‬7 min walk
  • ‪Restaurante Samuray - ‬7 min walk
  • ‪Capone Choperia - ‬5 min walk

About this property

Tru by Hilton Chapecó

Renovated in 2025, Tru by Hilton Chapecó offers a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is available for BRL 10 per day. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This smoke-free hotel also has a vending machine.
Guests can expect free WiFi and 43-inch Smart TVs with cable channels. Other standard amenities include hair dryers, safes, and phones. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

A modern hotel building with a prominent 'tri Hotel' sign, featuring a mix of glass and concrete facades, and a visible staircase leading to the entrance.
Tri Hotel Chapecó
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  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 406 reviews
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The price is $45
Nov 15 - Nov 16
Total with taxes and fees
Tri Hotel Chapecó

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (BRL 10 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 10 floors
  • Renovated entire property - April 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individually furnished
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Orange mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 70 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 7 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: BRL 10 per day
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Tru by Hilton Chapecó Hotel
Tru by Hilton Chapecó Chapecó
Tru by Hilton Chapecó Hotel Chapecó

Frequently asked questions

What can I see around Tru by Hilton Chapecó?

This hotel is situated in Chapeco Centro within a short 14-minute walk of Colonel Bertaso Square and also 18 minutes on foot from Ecoparque. You'll also find Condá Arena and Plínio Arlindo de Nes Culture and Events Center within a short drive.

How much does it cost to stay at Tru by Hilton Chapecó?

As of Nov 13, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Chapecó on Dec 13, 2026 start from $45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Tru by Hilton Chapecó?

Yes, parking is offered for BRL 10 per day.

Does Tru by Hilton Chapecó have a casino at the property?

No, Tru by Hilton Chapecó doesn't have a casino.

Will I find an indoor pool at Tru by Hilton Chapecó?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Tru by Hilton Chapecó?

Couples staying at this hotel will appreciate amenities like a smart TV as well as a free daily breakfast and a 24-hour gym.

Does Tru by Hilton Chapecó have a hot tub?

No, there isn't a spa tub at this hotel.

Does Tru by Hilton Chapecó have a restaurant that serves breakfast?

Tru by Hilton Chapecó offers free buffet breakfast each morning though there is no restaurant.

Will Tru by Hilton Chapecó allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Chapecó for a fee of BRL 70 per pet, per night. The property also provides food and water bowls.

Does Tru by Hilton Chapecó have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Tru by Hilton Chapecó?

The closest major airport to Tru by Hilton Chapecó is Chapeco (XAP), which is 5.8 mi away (21 minutes by car).

Are there rooms with balconies at Tru by Hilton Chapecó?

No, there aren't any guestrooms with balconies at Tru by Hilton Chapecó.

Tru by Hilton Chapecó Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 234 out of 309 reviews
Rating 8 - Good. 55 out of 309 reviews
Rating 6 - Okay. 10 out of 309 reviews
Rating 4 - Poor. 5 out of 309 reviews
Rating 2 - Terrible. 5 out of 309 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Excelente
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã muito bom.....
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel novo e confortável, bem localizado, porém o café da manhã é fraco!
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Hotel muito bom. Até deu as expectativas. A cidade é fantástica! Recomendo
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Não tem restaurante no hotel à noite, nem ferro de passar à disposição (apenas vaporizador). São conveniências importantes para quem viaja a trabalho. Fora isso, o hotel é excelente. Quarto confortável, novo e limpo. Ótimo café da manhã.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo dez! Único incomodo são as vagas da garagem e o acesso… mas a estadia em si impecável!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito limpo, café da manhã bom.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo excelente... Recomendo.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
O quarto não era muito limpo, tinha sujeira e mofo nos cantos do banheiro e do próprio quarto. Estacionamento é na calçada e na rua, mas só de você der sorte de ter vaga. A equipe poderia ser mais simpática. No geral foi OK, mas esperava mais pelo preço. A localização é excelente! . Não voltaria porque a parte da limpeza deixou a desejar.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A estadia no hotel foi maravilhosa. Funcionários atenciosos e educados, quartos amplos e muito confortáveis. Já tenho viagens marcadas para Chapecó nos próximos dias e meu hotel escolhido é o Tru by Hilton Chapecó.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esse hotel é ótimo - somente a entrada do estacionamento é um pouco complicada, curva extremamente fechada e geralmente arrasta o fundo do carro.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel novo, ótima localização... muito bom.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa cama e quarto limpo. Check in rápido
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel novo. Acomodações confortáveis e excelente atendimento. O café-da-manhã é bom, precisando melhorar a agilidade na limpeza das mesas - é difícil encontrar mesas limpas, dado ao fluxo de hóspedes e, aparentemente, equipe pequena para atender a demanda. O estacionamento é pequeno e de acesso relativamente complicado - tem que estacionar com muita calma e atenção.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nossa estadia foi excelente! O hotel é muito bonito, limpo e organizado. Os funcionários foram muito atenciosos e prestativos durante toda a hospedagem. O café da manhã é delicioso, com bastante variedade, e a estrutura do hotel é ótima.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo de acordo, porém o café da manhã poderia ser melhor
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom tudo ótimo café da manhã bacana
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo espaço, bem localizado, com equipe de atendimento extremamente agradável e gentil.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bem localizado próximo ao shopping, hotel novo, café simples mas gostoso, atendeu bem nossa pernoite. Fomos bem recebidos.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, funcionarios cordiais
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo muito bom! Para mim faltou uma tv com apps como Netflix. Mas de resto, excelente!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospedagem Excelente, e funcionários atenciosos.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo perfeito. Só faltou shampoo o pote do banheiro.
Stayed 1 night in Jul 2026