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The Westin Changsha

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Photo gallery for The Westin Changsha

Lobby lounge
Exterior
Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
Lobby lounge
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
No.419, Shaoshan Middle Road, Yuhua District, Changsha, Hunan, 410007
  • Place, Changsha Ferris Wheel
    ‪3 min drive‬
  • Place, Helong Stadium
    ‪3 min drive‬
  • Place, Huangxing Walking Street
    ‪3 min drive‬
  • Airport, Changsha (CSX-Huanghua Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe King Size Room

1 bedroom, down comforters, minibar, in-room safe

Deluxe King Size Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe 2-bed Room

1 bedroom, down comforters, minibar, in-room safe

Deluxe 2-bed Room

  • Sleeps 2
  • Free WiFi

View all photos for Grand Deluxe King Size Room

1 bedroom, down comforters, minibar, in-room safe

Grand Deluxe King Size Room

  • Sleeps 2
  • Free WiFi

View all photos for Room, 1 King Bed, City View

1 bedroom, down comforters, minibar, in-room safe

Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, City View

1 bedroom, down comforters, minibar, in-room safe

Room, 2 Double Beds, City View

  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | 1 bedroom, down comforters, minibar, in-room safe

Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Smoking

1 bedroom, down comforters, minibar, in-room safe

Executive Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 Double Bed, Smoking

1 bedroom, down comforters, minibar, in-room safe

Executive Room, 1 Double Bed, Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

1 bedroom, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

1 bedroom, down comforters, minibar, in-room safe

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Traditional Room, 1 King Bed, City View

View from room

Traditional Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Traditional Room, 2 Double Beds, City View

1 bedroom, down comforters, minibar, in-room safe

Traditional Room, 2 Double Beds, City View

  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Changsha

Located in Yuhua District, The Westin Changsha is 1.8 mi (2.9 km) from Helong Stadium and within a 5-minute drive of Jia Yi's Memorial Hall. This 408-room, 5-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi. It's connected to a shopping center in central Changsha and also close to Hunan University.

What's nearby

  • Changsha Ferris Wheel - 3 min drive - 1.5 miles
  • Helong Stadium - 3 min drive - 1.7 miles
  • Huangxing Walking Street - 3 min drive - 1.7 miles
  • Changsha Bamboo Slips Museum - 3 min drive - 2.1 miles
  • Hunan University - 5 min drive - 3.0 miles

Getting around

  • Changsha Railway Station - 14 min drive
  • Wanjiali Square Station - 19 min drive
  • Changsha (CSX-Huanghua Intl.) - 31 min drive

Restaurants

  • ‪Yun Kitchen - ‬18 min walk
  • ‪Executive Lounge - ‬18 min walk
  • ‪Heytea - ‬13 min walk
  • ‪火宫殿 - ‬14 min walk
  • ‪Luckin Coffee - ‬13 min walk

About this property

The Westin Changsha

Guests of The Westin Changsha have access to an indoor pool, a 24-hour gym, and a sauna. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.
46-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Minibars, free newspapers, and free local calls are also available.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 158 for adults and CNY 68 for children
  • 4 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Elements Restaurant
  • Kempi Deli
  • Kempinski Brewery
  • Lobby Lounge
  • Qi Shun Restaurant

Things to do

  • 24-hour gym
  • Fitness classes
  • Free children's club
  • Indoor pool
  • Sauna
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's toys
  • Free children's club
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 39 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 350.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 1000.00 per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 158 for adults and CNY 68 for children
  • Rollaway bed fee: CNY 350.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Kempinski Hotel Changsha
Kempinski Changsha
Kempinski Hotel Changsha Hotel
Kempinski Hotel Changsha Changsha
Kempinski Hotel Changsha Hotel Changsha

Frequently asked questions

Is free cancellation available at The Westin Changsha?

The Westin Changsha offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The Westin Changsha?

As of Jun 24, 2026, prices found for a 1-night stay for 2 adults at The Westin Changsha on Jun 28, 2026 start from $105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near The Westin Changsha?

This hotel is situated in Yuhua District, close to Helong Stadium, Huangxing Walking Street, and May Day Square. You'll also find Chángshā City Museum and Mount Yuelu within a short drive.

Will I be able to park at The Westin Changsha?

Yes, there is an electric car charging station available.

Are there luxury amenities available at The Westin Changsha?

Yes, guests can indulge in luxuries such as an indoor pool, 4 restaurants, and a bar/lounge at this hotel.

Does The Westin Changsha feature a casino?

No, The Westin Changsha doesn't have a casino.

Is there an indoor pool at The Westin Changsha?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 11:00 PM.

What will couples enjoy most about a stay at The Westin Changsha?

There are plenty of amenities for couples at this hotel, including 4 restaurants, an indoor pool, and a bar/lounge.

Does The Westin Changsha have a hot tub?

No, but this hotel does have a sauna.

Does The Westin Changsha have a restaurant with a breakfast menu?

Yes, The Westin Changsha has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Westin Changsha allow pets to stay for free?

No, pets and service animals aren't allowed at The Westin Changsha.

Does The Westin Changsha have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from The Westin Changsha?

The closest major airport to The Westin Changsha is Changsha (CSX-Huanghua Intl.), which is 15.5 mi away (31 minutes by car).

Can I book a room with a balcony at The Westin Changsha?

No, there aren't any guestrooms at The Westin Changsha that offer a balcony.

Does The Westin Changsha offer wedding services?

There are wedding services available at The Westin Changsha if that's in your vacation plans.

The Westin Changsha Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 25 out of 38 reviews
Rating 8 - Good. 10 out of 38 reviews
Rating 6 - Okay. 2 out of 38 reviews
Rating 4 - Poor. 1 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The Kempinski Changsha is a very good choice for the quality of the service. The staff were all very polite with a lot of attention to details. The bed room was huge with an wonderful bathroom. Breakfast with full choices between western and Asian I'll certainly stay again in this hotel any times I'm traveling to changsha
Verified

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Dorothy the manager super helpful speaks English and Chinese perfect.All of the staff were very helpful.The buffet breakfast incredible.The buffet weekend lunch or dinner highly recommend.Housekeeping always kept the room neat and clean daily.Great local food around the neighborhood.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

RAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager @ frontdesk and the rest of the staff are very helpful in helping me to navigate around the place. Offered very useful tips
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Yves

Liked: Cleanliness, property conditions & facilities, room comfort

Komfortables und sauberes Hotel

Wir blieben zwei Nächte in einer Executive Suite im Kempinski Changsha. Die Lage ist etwas abseits des Zentrums im Süden, aber immer noch gut. Es gibt einen Walmart und einige gute Restaurants in Gehdistanz. Gutes Frühstücksbuffet, sauber, Einrichtung im guten Zustand. Teilweise ist es etwas schwierig, mit den Angestellten in Englisch zu kommunizieren, aber der General Manager steht zur Verfügung und nimmt Wünsche auf. Personal ist ausreichend vorhanden, jedoch ist der Trainingsstand nicht bei allen top. Restaurants im Hotel und In-Room-Dining sind nicht empfehlenswert. Insgesamt hatten wir aber einen guten Aufenthalt und würden das Hotel empfehlen.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Sarabjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definately suggested to all

Great place to stay. Will highly recommend.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

TOMOMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良いです。
Stayed 5 nights in Nov 2019
Verified

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with the front desk staff, they are very friendly and helpful
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Hoi Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
客房/酒店整潔
Stayed 1 night in May 2019
Verified

8/10 Good

Lukas Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Hotel for good price value

Pleasant stay for good price-value. A few restaurants within walking distance. Don't get a coffee at the lounge in the Kempinski Hotel as this is definitely overpriced. Probably the most expensive we ever had in the whole world... Also the breakfast buffet is large but the quality of food rather mediocre.
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
トイレがウォッシュレットでなかったのが残念です。中国でも都市部の4星以上のホテルではウォッシュレットトイレが多くなっています。他はすべて満足がいき、コストパフォーマンスにも満足です。フロントのスタッフも十分、英語が通じます。
Stayed 4 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
总体来说很不错，房间比较干净，位置离中心区略远，但是离火车南站比较近，但是早餐价格太贵了。
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

JIN

Liked: Cleanliness, staff & service, room comfort
酒店位置优越，周边有大型购物商场。酒店设施一般，前台服务较热情。总体性价比可以。
Stayed 1 night in Nov 2018
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

The hotel does not match its brand name

I chose this hotel because of its brand, but I was very disappointed. The worst of all was the air conditioning. It simply did not work, and the quilt was thick. The location is quite far away from downtown. It took 15 to 20 minutes to walk to the nearest subway station, and then six stops to go to the downtown. The restaurant that served Chinese food was terrible. When I walked in at around 19:30, there was not a single guest there. Only a table with several people who looked like working at the restaurant eating there. But I must say that the ladies at the front desk and the lobby were extremely helpful. So what went wrong was the top management, not the people working there.
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Typical of the brand. Very high quality and reasonable price
Verified

10/10 Excellent

YI-FAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

高住宿品質的飯店

床非常舒適，有睡眠問題的我都睡得很安穩，早餐豐盛且好吃，非常推薦的飯店
Verified

8/10 Good

Shijia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 day stay

The hotel was OK as a 5 star. But the location rid really inconvenient
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i loved my stay, they arranged a free update to 32 flloors. which was a great honor. we enjoyed also breakfast.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay! Recommended!

Very comfortable. The hotel design are good and details are well taken care of.
Verified

8/10 Good

Tat Shing

Liked: Cleanliness, staff & service, room comfort
酒店沒有房間提供冷氣，要開窗利用室外氣溫另房間氣溫下降。
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New and Comfortable, Good Services

Hotel is great, but the restaurant does not have many chlives for local cuisines. Location is a bit far from the commercial areas and train stations and does not have underground station nearby.
Verified

10/10 Excellent

Emy

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel, staff was exceptional

We were very pleased with the hotel, especially the lobby staff. The buffet breakfast was quite nice selections and quality, except for the staff in their, some nice, but a few not too responsive, maybe language barrier. We stayed for a week, on some days, it was under staff. Next door there was a large construction project, at time's could be noisy. The room temp was centrally controlled, way too warm for comfort. We couldn't fall asleep the first night. They had to leave one window slightly opened to air out for us.
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Ling

Verified

8/10 Good

WEN SHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Lida

Stayed 2 nights in Jun 2022