Kempinski Hotel Changsha

5.0 star property
Luxury hotel with 4 restaurants connected to a shopping center in Changsha

Choose dates to view prices

Photo gallery for Kempinski Hotel Changsha

Exterior
Down comforters, minibar, in-room safe, desk
Indoor pool
Executive Suite, 1 King Bed, City View (Executive Suite) | Down comforters, minibar, in-room safe, desk
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Breakfast available

Explore the area

Map
No.419, Shaoshan Middle Road, Yuhua District, Changsha, Hunan, 410007
  • Helong Stadium
    ‪3 min drive‬
  • Hunan Provincial Museum
    ‪8 min drive‬
  • Hunan University
    ‪12 min drive‬
  • Changsha (CSX-Huanghua Intl.)
    ‪19 min drive‬

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Room options

Executive Suite, 1 King Bed, City View (Presidential Suite)

  • 2755 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds (Executive Twin Room)

  • 473 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 1 King Bed, City View (Superior King Room)

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Executive King Room)

  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, City View (Grand Deluxe King Room)

  • 419 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Twin Beds (Superior Twin Room)

  • 473 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 1 King Bed, City View (Deluxe King Room)

  • 419 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds (Premier Twin Room)

  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

Executive Suite, 1 King Bed, City View (Executive Suite)

  • 936 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds, City View (Grand Deluxe Twin Room)

  • 473 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 2 Twin Beds, City View (Deluxe Twin Room)

  • 473 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 King Bed, City View (Grand Deluxe Suite)

  • 936 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, City View (Diplomatic Suite)

  • 1420 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View (Premier King Room)

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior 2-bed Room

  • Sleeps 2
  • 2 Twin Beds

Diplomatic Suite

  • Sleeps 2
  • 1 King Bed

Executive Suite

  • Sleeps 2
  • 1 King Bed

Grand Deluxe King Size Room

  • Sleeps 2
  • 1 King Bed

Premier King Size Room

  • Sleeps 2
  • 1 King Bed

Executive King Room

  • Sleeps 2
  • 1 King Bed

Grand Deluxe Twin Size Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe King Size Room

  • Sleeps 2
  • 1 King Bed

Premier Twin Size Room

  • Sleeps 2
  • 2 Twin Beds

Superior King Size Room

  • Sleeps 2
  • 1 King Bed

Deluxe 2-bed Room

  • Sleeps 2
  • 2 Twin Beds

Premier Deluxe Suite

  • Sleeps 2
  • 1 King Bed

Family Friendly Room

  • Sleeps 2
  • 1 King Bed

Family Friendly Room (Double Bed)

  • Sleeps 2
  • 1 King Bed

Presidential Suite

  • Sleeps 2
  • 1 King Bed

Kaaaaat Themed Family Room

  • Sleeps 2
  • 1 Twin Bed and 1 King Bed

Kaaaaat Themed Family Suite

  • Sleeps 2
  • 1 Twin Bunk Bed and 1 King Bed

Detective MacFox Immerse Theme Kids Room

  • Sleeps 2
  • 1 Twin Bed and 1 King Bed

Detective MacFox Immerse Theme Kids Suite

  • Sleeps 2
  • 1 Twin Bed and 1 King Bed

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

Family-friendly Family Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Changsha

Located in Yuhua District within 2 miles (3 km) of Helong Stadium, Kempinski Hotel Changsha is within a few miles (5 km) of other popular sights such as Jia Yi's Memorial Hall. This 408-room, 5-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and a gym. It's connected to a shopping center in central Changsha and also close to Hunan University and Hongxing International Convention Center.

What's nearby

  • Helong Stadium - 3 min drive - 1.7 miles
  • May Day Square - 5 min drive - 3.0 miles
  • Central South University - 6 min drive - 3.6 miles
  • Hunan Provincial Museum - 8 min drive - 4.4 miles
  • Hunan University - 12 min drive - 3.8 miles

Getting around

  • Changsha Railway Station - 13 min drive
  • Wanjiali Square Station - 16 min drive
  • Changsha (CSX-Huanghua Intl.) - 27 min drive

Restaurants

  • ‪忆口香龙虾 - ‬11 min walk
  • ‪星巴克 - ‬10 min walk
  • ‪湖南金辉旅行社 - ‬5 min walk
  • ‪双泉龙茶楼 - ‬6 min walk
  • ‪怡清源 - ‬14 min walk

About this property

Kempinski Hotel Changsha

Luxury hotel with 4 restaurants connected to a shopping center in Changsha
Guests of Kempinski Hotel Changsha have access to an indoor pool, a gym, and a sauna. The front desk is staffed 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a 24-hour business center.
Guests can enjoy flat-screen TVs and stay connected with free WiFi and wired Internet. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. IPod docks, minibars, and free newspapers are also available.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 158 for adults and CNY 79 for children
  • 4 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Elements Restaurant
  • Kempi Deli
  • Kempinski Brewery
  • Lobby Lounge
  • Qi Shun Restaurant

Things to do

  • Billiards/pool table
  • Free children's club
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 39 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 350.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 1000.00 per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 158 for adults and CNY 79 for children
  • Rollaway bed fee: CNY 350.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Kempinski Hotel Changsha
Kempinski Changsha
Kempinski Hotel Changsha Hotel
Kempinski Hotel Changsha Changsha
Kempinski Hotel Changsha Hotel Changsha

Frequently asked questions

Is free cancellation available at Kempinski Hotel Changsha?

Kempinski Hotel Changsha offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to do near Kempinski Hotel Changsha?

This hotel is situated in Yuhua District, close to Helong Stadium, Huangxing Walking Street, and May Day Square. You'll also find Hunan Provincial Museum and Jia Yi's Memorial Hall within a short drive.

Is there parking available at Kempinski Hotel Changsha?

No, there isn't parking available at the hotel.

Does Kempinski Hotel Changsha feature a casino?

No, Kempinski Hotel Changsha doesn't have a casino.

Is there an indoor pool at Kempinski Hotel Changsha?

Yes, this hotel has an indoor pool.

Is Kempinski Hotel Changsha a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 4 restaurants.

Are there hot tubs at Kempinski Hotel Changsha?

No, but guests can enjoy a sauna at this hotel.

Does Kempinski Hotel Changsha have a restaurant with a breakfast menu?

Yes, Kempinski Hotel Changsha has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Kempinski Hotel Changsha allow pets to stay for free?

No, pets and service animals aren't allowed at Kempinski Hotel Changsha.

Does Kempinski Hotel Changsha have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Kempinski Hotel Changsha?

The closest major airport to Kempinski Hotel Changsha is Changsha (CSX-Huanghua Intl.), which is 15.2 mi away (27 minutes by car).

Can I book a room with a balcony at Kempinski Hotel Changsha?

No, you won't find guestrooms with balconies at Kempinski Hotel Changsha.

Does Kempinski Hotel Changsha offer wedding services?

There are wedding services available at Kempinski Hotel Changsha if that's in your vacation plans.

Kempinski Hotel Changsha Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 25 out of 37 reviews
Rating 8 - Good. 9 out of 37 reviews
Rating 6 - Okay. 2 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

RAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager @ frontdesk and the rest of the staff are very helpful in helping me to navigate around the place. Offered very useful tips
Stayed 4 nights in Oct 2024

10/10 Excellent

Samuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

STEPHEN, HUNTINGTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Dorothy the manager super helpful speaks English and Chinese perfect.All of the staff were very helpful.The buffet breakfast incredible.The buffet weekend lunch or dinner highly recommend.Housekeeping always kept the room neat and clean daily.Great local food around the neighborhood.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ling

6/10 Okay

Yutang

Stayed 2 nights in Sep 2020

6/10 Okay

Yutang

Stayed 1 night in Sep 2020

10/10 Excellent

Sarabjit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definately suggested to all

Great place to stay. Will highly recommend.
Stayed 1 night in Dec 2019

10/10 Excellent

ISSACK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with the front desk staff, they are very friendly and helpful
Stayed 1 night in Jun 2019

10/10 Excellent

Xinyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

The hotel does not match its brand name

I chose this hotel because of its brand, but I was very disappointed. The worst of all was the air conditioning. It simply did not work, and the quilt was thick. The location is quite far away from downtown. It took 15 to 20 minutes to walk to the nearest subway station, and then six stops to go to the downtown. The restaurant that served Chinese food was terrible. When I walked in at around 19:30, there was not a single guest there. Only a table with several people who looked like working at the restaurant eating there. But I must say that the ladies at the front desk and the lobby were extremely helpful. So what went wrong was the top management, not the people working there.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Typical of the brand. Very high quality and reasonable price

8/10 Good

Shijia, Los angelas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 day stay

The hotel was OK as a 5 star. But the location rid really inconvenient

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i loved my stay, they arranged a free update to 32 flloors. which was a great honor. we enjoyed also breakfast.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay! Recommended!

Very comfortable. The hotel design are good and details are well taken care of.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New and Comfortable, Good Services

Hotel is great, but the restaurant does not have many chlives for local cuisines. Location is a bit far from the commercial areas and train stations and does not have underground station nearby.

10/10 Excellent

Emy, CA

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel, staff was exceptional

We were very pleased with the hotel, especially the lobby staff. The buffet breakfast was quite nice selections and quality, except for the staff in their, some nice, but a few not too responsive, maybe language barrier. We stayed for a week, on some days, it was under staff. Next door there was a large construction project, at time's could be noisy. The room temp was centrally controlled, way too warm for comfort. We couldn't fall asleep the first night. They had to leave one window slightly opened to air out for us.

10/10 Excellent

David, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The Kempinski Changsha is a very good choice for the quality of the service. The staff were all very polite with a lot of attention to details. The bed room was huge with an wonderful bathroom. Breakfast with full choices between western and Asian I'll certainly stay again in this hotel any times I'm traveling to changsha

8/10 Good

WEN SHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Lida

Stayed 2 nights in Jun 2022

8/10 Good

Yves

Liked: Cleanliness, property conditions & facilities, room comfort

Komfortables und sauberes Hotel

Wir blieben zwei Nächte in einer Executive Suite im Kempinski Changsha. Die Lage ist etwas abseits des Zentrums im Süden, aber immer noch gut. Es gibt einen Walmart und einige gute Restaurants in Gehdistanz. Gutes Frühstücksbuffet, sauber, Einrichtung im guten Zustand. Teilweise ist es etwas schwierig, mit den Angestellten in Englisch zu kommunizieren, aber der General Manager steht zur Verfügung und nimmt Wünsche auf. Personal ist ausreichend vorhanden, jedoch ist der Trainingsstand nicht bei allen top. Restaurants im Hotel und In-Room-Dining sind nicht empfehlenswert. Insgesamt hatten wir aber einen guten Aufenthalt und würden das Hotel empfehlen.
Stayed 2 nights in Jan 2020

10/10 Excellent

TOMOMI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良いです。
Stayed 5 nights in Nov 2019

10/10 Excellent

Hoi Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
客房/酒店整潔
Stayed 1 night in May 2019