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Crowne Plaza Changsha City Center

4.5 out of 5.0

Recent guest reviews

Very nice and new hotel. My room was new, very clean, and very large. A "welcome" plate of fruit and free drink at the bar were included. The location was in the center of the downtown mix with plenty of restaurants and shopping nearby, as well as easy access to the subway. The breakfast buffet had a wide variety of both eastern and western items. I found sufficient staff with good English skills to meet all my needs.

This is the fourth time I have stayed at this hotel. I go to visit people I know, and since I do not speak Chinese, it is a very easy place to meet at. It is also surrounded by malls, which proves to be a good place to go when the people I know cannot meet during the day.

I arrived around midnight by taxi and was greeted by the bellman who gave me a warm welcome smile as he grabbed my luggage and took it to the lobby. Smiling staff greeted me with quite serviceable English as I checked in. I was in my room in no time. The room key card provides access to floors orce on the elevator. The room was spacious even with a king-sized bed. Maids were flexible with times for cleaning the room and fulfilling request for room supplies. They speak no English, but I got along fine with basic Mandarin and gestures. Nearby is a 5 to 10 minute walk to Wuyi Square, the heart of the entertainment district. But even across from the hotel are places to eat for every budget including a couple of McDonald's. I have stayed in several hotels throughout China. But the Crowne Plaza has the warmest and most helpful staff I've experienced. It is an attractive, clean, hotel with friendly staff and management. I would happily stay there again.

I have stayed here three time now and I would never even think of staying any other place. The staff is the friendliest I have ever met and the day manager is always helpful. Room comfortable and very clean.

I liked the hotel and the location. It is centrally located in Changsha. Hotel Staff is very helpful. I had breakfast early in the morning by 7 am. Very sumptuous food, both Chinese and Western are included Buffet Style. My room rate did not include breakfast, but the price was very reasonable.

Okay, this hotel is in China, and there are other hotels which claim to be 4 and 5 star establishments and end up being dumps that can't rival a US hotel of substandard proportions. The Crowne Plaza is truly "as good as it gets" in Changsha, Hunan Province, PRC. It has an insanely good price for Americans and caters to the American businessman. This is a breath of fresh air and an escape from the rest of the city.

One of the best hotels in Changsha - overall experience from the staff was great. Centrally located in the heart of the city.

When you arrive in bustling Changsha you will be taken aback if you have never been to a large Chinese city of 2 million or so. Entering the gleaming white marble columns to the sound of the large waterfall will be a welcome haven and the perfect home to conduct business or explore the incredible city which dates back to 200BC! From the moment you arrive, every staff member will take a personal interest in your needs, and nearly everyone of them speaks English with varying degrees of proficiency. If the staff member assisting you cannot satisfy your needs they will immediately get someone who can! The hotel features white marble and fine decorations throughout, including the floors and walls of the guest room bathrooms! The oil painting on the wall of my room was an original work and the furniture was all handmade hardwood - you will not find any corners cut here. I have never seen a hotel in America decorated in such lavish style, and it is not ornate or gaudy. The views vary by direction, and in this ancient city no other hotel can offer anything better as the old and new are intermixed everywhere in this city. Enjoy currency exchange at the front desk for the same rate the Bank of China uses! For reference bottled water is about 3 RMB on the street, 1 USD = 6.75 RMB when I was there. When you return to your room you may find the bed turned down with a towell on the floor where your feet will land with a waiting pair of brand new soft cotton slippers (which will compliment the two velvety soft bathrobes you will find in your bureau). This hotel has a reputation of the best beds in town and I agree! If your shoes need a shine use the handy basket and place them outside your door to enjoy a free shine. When it is time to freshen up enjoy a full large bathub (I'm 6'4") or the separate full shower stall with dual heads 7' up from the floor with excellent water pressure. Be advised Western toilets can be a novelty in China but your room has one! The hotel has 3 restaurants covering the 8th floor to choose from and all three are 5 star! Spices features traditional Chinese and Western cuisine, Mattaya is a Thai menu so you can "get your curry on", and finally my favorite, the Dynasty restaurant features traditional Hunan cuisine, some of which is delightfully spicy (don't forget they found an 1100 year old tomb in the city with over 1000 recipes carved on bamboo sticks!). Whichever you choose to enjoy you will have half a dozen cheerful staff surround you to separately seat you, set your napkin, offer a menu, provide a clean washcloth for your hands, order your beverage, and arrange the dishes correctly for your party. The healthclub encompasses the 10th floor and offers a pool, sauna, whirlpool, treadmills, machines, some freeweights, an on duty masseuse, even a salon for haircuts, manicure, pedicures - heck if it has to do with your health it is here and again a large waiting staff to cheerfully assist you. You really need to just walk from the hotel each day in a different direction - the location is so good you can find something great to do in every direction! My findings doing this gave me the best shopping in town 5 minutes away at "the walking street", a promenade style street where no cars are allowed and you can buy anything - there's even a WalMart and movie theatre to one side. I also found a row of bakeries, endless shops, an incredible pharmacy with every herb in bulk and featuring every known Chinese remedy with an on duty expert, there's a beautiful park, incredible museum where you can see the Marquis of Dai in all her 2100 year old preserved magnificance. At night head 10 minutes walk to the "bar street" and do not miss the Soho bar to see how the Chinese locals blow off steam to the pumping music. Some suggestions: Learn some Chinese! If you know even a little and make an effort the locals will bend over backwards to understand and help. If a Chinese person offers you something do not try to pay or get ...

from the moment I arrived at midnight, I was pampered aqnd cared for just as though I was somebody. I have never stayed at a resort or 5 star hotel that even compared to the Crowne Plaza, city center, Changsha.

868 Wuyi Avenue Changsha Hunan

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located within a mile (2 km) of Xiangjiang River in Changsha, Crowne Plaza Changsha City Center is within 2 miles (3 km) of Helong Stadium. This 431-room, 4.5-star hotel has a restaurant, an indoor pool, and free in-room WiFi. In central Changsha, the hotel is also close to Martyrs' Park and Hunan Provincial Museum.


Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start your day off with breakfast, available for a fee.


The 431 air-conditioned rooms feature kitchens. Guests can enjoy satellite TV and stay connected with wired Internet and free WiFi. Other standard amenities include free newspapers, safes, and ironing boards.

Property features

Guests of Crowne Plaza Changsha City Center have access to an indoor pool, a fitness center, and a sauna. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, a business center, and laundry facilities.

Room options

Deluxe Room

King 1 | Full 1 | Sleeps 3

Superior Room

King 1 | Full 1 | Sleeps 3

Superior Suite, 1 King Bed

King 1 | Sleeps 2

Superior Room, 2 Twin Beds

Twin 2 | Sleeps 2