Hotel Waldorf - Premier Resort

5.0 star property
VIP Access

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Photo gallery for Hotel Waldorf - Premier Resort

Junior Suite, Jetted Tub | Room amenity
Minibar, in-room safe, soundproofing, free WiFi
Front of property
Reception
Penthouse, 2 Bedrooms | Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • On private beach
  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Via VII Traversa Mare 17, Milano Marittima, Cervia, RA, 48015
  • Place, Papeete Beach
    ‪2 min walk‬
  • Place, Cervia - Milano Marittima Pine Forest
    ‪6 min walk‬
  • Place, Minigolf Centrale
    ‪10 min walk‬
  • Airport, Rimini (RMI-Federico Fellini Intl.)
    ‪47 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Junior Suite (Elegance)

  • Sea view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

Junior Suite

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Superior Double or Twin Room

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

Luxury Suite, 1 Bedroom, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Luxury Suite, 2 Bedrooms, Sea View

  • Sea view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

Penthouse, 2 Bedrooms

  • Sea view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Luxury Suite, 2 Bedrooms, Sea View (4 Pax)

  • Sea view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Junior Suite, Jetted Tub

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Comfort Double or Twin Room

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

Executive Double or Twin Room

  • Sea view
  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Cervia

Hotel Waldorf - Premier Resort places you within a 10-minute stroll of Papeete Beach and Sala Giochi Hippy. This 30-room, 5-star hotel has a private beach, a full-service spa, and free breakfast.

What's nearby

  • Papeete Beach - 2 min walk - 0.1 miles
  • Cervia - Milano Marittima Pine Forest - 6 min walk - 0.4 miles
  • Minigolf Centrale - 10 min walk - 0.5 miles
  • Sala Giochi Hippy - 10 min walk - 0.5 miles
  • Adriatic Golf Club Cervia - 18 min walk - 1.0 mile

Getting around

  • Lido di Classe Lido di Savio Station - 10 min drive
  • Federico Fellini Intl. Airport (RMI) - 38 min drive

Restaurants

  • ‪Braceria Sorrento - ‬8 min walk
  • ‪Cognac Bisquit - ‬14 min walk
  • ‪Piadapark - ‬10 min walk
  • ‪Piada Beach - ‬11 min walk
  • ‪Al Caminetto - ‬11 min walk

About this property

Hotel Waldorf - Premier Resort

Guests of Hotel Waldorf - Premier Resort have access to a private beach, a full-service spa, and an indoor pool. If you drive, self parking is EUR 25 per day, and there's also an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this beach hotel include an outdoor pool, free WiFi in public areas, and express check-in.
Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, minibars, and free newspapers. Housekeeping is not available.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with Turkish bath/hammam.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Covered self parking on site (EUR 25 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Settima Fine Restauran
  • Mariposa Bar

Things to do

  • 27-hole adjacent golf course
  • Art gallery
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Ropes course
  • Waterfall pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • Body treatments
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • This property doesn't allow children 7 and younger (only guests older than 7 are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 30 April, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 May - 30 September, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: EUR 25 per day (in/out privileges)
  • Facilities fee: EUR 16 per person, per day and includes use of: spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Waldorf Cervia
Waldorf Cervia
Hotel Waldorf Premier Resort Cervia
Hotel Waldorf Premier Resort
Waldorf Premier Cervia
Waldorf Premier
Waldorf Premier Resort Cervia
Hotel Waldorf - Premier Resort Hotel
Hotel Waldorf - Premier Resort Cervia
Hotel Waldorf - Premier Resort Hotel Cervia

Frequently asked questions

Is free cancellation available at Hotel Waldorf - Premier Resort?

Hotel Waldorf - Premier Resort provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Waldorf - Premier Resort?

As of Jun 18, 2026, prices found for a 1-night stay for 2 adults at Hotel Waldorf - Premier Resort on Jun 28, 2026 start from $298, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hotel Waldorf - Premier Resort?

This hotel in Cervia is within a 10-minute walk of Papeete Beach, Minigolf Centrale, and Sala Giochi Hippy. You'll also find Cervia - Milano Marittima Pine Forest and Adriatic Golf Club Cervia less than a mile away.

Is there parking available at Hotel Waldorf - Premier Resort?

Yes, covered parking is offered for EUR 25 per day with in/out privileges. An electric car charging station is also available for guests.

Is there a spa available at Hotel Waldorf - Premier Resort?

There is a full-service spa available for guests to enjoy and services include body treatments and massages.

Are there luxury amenities available at Hotel Waldorf - Premier Resort?

Yes, guests can indulge in luxuries such as an outdoor pool, a private beach, and a restaurant at this hotel.

Does Hotel Waldorf - Premier Resort feature a casino on the premises?

No, Hotel Waldorf - Premier Resort doesn't have a casino.

Is there an indoor pool at Hotel Waldorf - Premier Resort?

Yes, this hotel has an indoor pool along with an outdoor pool.

What do couples enjoy most about Hotel Waldorf - Premier Resort?

There are plenty of amenities for couples at this hotel, including a private beach, a beach bar, and a restaurant.

Does Hotel Waldorf - Premier Resort have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Hotel Waldorf - Premier Resort have a restaurant with a breakfast menu?

Yes, Hotel Waldorf - Premier Resort serves free buffet breakfast at La Settima Fine Restauran.

Does Hotel Waldorf - Premier Resort allow pets to stay for free?

No, pets aren't allowed at Hotel Waldorf - Premier Resort.

Does Hotel Waldorf - Premier Resort have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Waldorf - Premier Resort?

The closest major airport to Hotel Waldorf - Premier Resort is Forlì Intl. Airport (FRL), which is 20.6 mi away (35 minutes by car). Another top airport is Federico Fellini Intl. Airport (RMI), which is located 24.8 mi away (38-minute drive).

Are there rooms with balconies at Hotel Waldorf - Premier Resort?

Yes, every guestroom at Hotel Waldorf - Premier Resort comes with a balcony and some offer sea and courtyard views.

Hotel Waldorf - Premier Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 19 out of 43 reviews
Rating 8 - Good. 14 out of 43 reviews
Rating 6 - Okay. 6 out of 43 reviews
Rating 4 - Poor. 2 out of 43 reviews
Rating 2 - Terrible. 2 out of 43 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely hotel in an amazing area
Stayed 4 nights in May 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing room and could not be better located. Best meals I’ve had at a hotel in a long time.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

wesley

Liked: Cleanliness, staff & service, property conditions & facilities
The staff where outstanding ! The beach club food was the BEST we had . The service , food, staff and property where beyond what we expected . The platinum room has the most amazing views . I would highly recommend and we will be back .
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and bad

First, I want to say we had a great experience staying here. Not many Americans visit this area. We got to meet travelers from all over Europe. My good and bad notes; Sunbeds are not free. Bring bug spray, lots of mosquitoes at dusk. Ocean water was very warm, perfect temperature. Breakfast was free and pretty good. Place is beautiful at night. Lots of restaurants and shops near by. We did not eat dinner at the hotel so I cant say if its good or not. Seemed to be clean and well kept. If your budget allows, I recommend it.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Nadja

Liked: Cleanliness, staff & service, amenities
Lækkert, god service.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Nadja

Liked: Cleanliness, amenities
Fantastisk lækker.
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

David

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hôtel qui ne mérite pas d être sur expédia et qui n est certainement pas un 5 étoiles. Accueil extrêmement rude à l arrivée ( aucune indication, l agent nous a dit que nous n avions aucun service car nous avions réservé via expédia…), chambre défraîchie, fenêtre de salle de bain qui donne sur un mur, internet disfonctionnel impossible de voir la mer assis sur les chaises du balcon et le pompon, des services indiqués gratuits sur expédia sont payants comme les transat. Pour finir en partant nous signalons notre instatisfaton, la réceptionniste nous offre le stationnement avant de se raviser car nous résignalons notre insta
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Karsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vieles war ganz gut und dem gebuchten Niveau entsprechend, aber nicht alles.
Stayed 9 nights in May 2024
Verified

8/10 Good

Alberto

Liked: Staff & service, property conditions & facilities
Ci siamo trovati bene nonostante qualche problematica poi risolta . Non è però assolutamente un 5 stelle lusso . Visto il prezzo pagato nulla da dire . A prezzo pieno no . Grazie
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Concetta Silvana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Die Lage vom Hotel ist Super
Stayed 4 nights in Aug 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Struttura appariscente ma datata

Per essere un 5 stelle lusso, pecca in manutenzione delle camere: bagno senza aspiratore e finestra con tapparella chiusa bloccata, faretti specchiera ad intermittenza, rubinetto lavandino con guarnizione rotta, calorifero acceso a palla a giugno. All’arrivo mi hanno offerto un cocktail ma me lo sono trovato sul conto finale. Come cliente Vip Access non ho usufruito ne del check-in anticipato, ne dell’up-grade perché mi han detto che l’hotel era pieno (poco credibile)
Stayed 2 nights in Jun 2023
Verified

4/10 Poor

Thomas

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Unpersönlich, renovierungsbedarf.
Stayed 4 nights in Jun 2022
Verified

6/10 Okay

Renate

Liked: Amenities
Die Lage des Hotels ist super. Die Executive-Zimmer sind klein, haben aber einen sehr großen Balkon mit direktem Meerblick. Leider stimmt das Preis-Leistungsverhältnis nicht mehr. Das Frühstück war früher sehr umfangreich, was sich aber zwischenzeitlich auch verändert hat.
Stayed 5 nights in Sep 2020
Verified

6/10 Okay

Rasmus

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
This is really poor value for money. The hotel itself is nice enough but the service was not what we would have expected of a five star hotel. Numerous times we found ourselves in a position where the staff told us that they could not provide the service we expected like not being able to serve dinner at a standard time, not being able to help with chairs at the beach etc. I would not spend time here again despite the really nice pool and beach.
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Evgeniia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

"старый отель"

Совершенно точно это не 5 звезд. В общем и целом можно сказать старый отель, с вытирающими обстоятельствами, и запахами в лифте и ковролинов на этажах. Нет тренажерного зала, нет спа., тренажерная комната 10 кв. метров есть в отеле напротив 4 зведы, но там из трех тренажеров работал один, да и ему лет 15-20. Оч плохая звукоизоляция номеров, но в каждом номере лежат беруши. Из хорошего: внимательный ресепшен, если повезет хорошая терасса 121 номер, в отеле очень хорошие завтраки до 11.30. большой выбор ягод и фруктов.
Stayed 7 nights in Aug 2019
Verified

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo hotel

Il Waldorf è ottimo sotto tutti i punti di vista. Ristrutturato di recente, offre estremo comfort, pulizia e tranquillità, in un contesto di altre analoghe strutture che compongono un vero e proprio mini-resort.
Stayed 2 nights in Sep 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel on the beach but no wow factor

Overall a decent hotel with polite staff on the beach. It was not as impressive as it looked on Expedia site. Certainly not to be confused with it’s namesake in NYC. The prices in the restaurant were high for what it was, i.e. a solid (but not gastronomic) experience. Staff tried hard to please and were the main plus. On the negative side I would say it lacks soul and sophistication. My sense is that customers who know their hotels would avoid it but other guests would be perfectly satisfied due to the cleanliness and polite staff. Three stars.
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

Lilienfreund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TOP 5 Sterne Hotel - Rundum Zufrieden!

Wir waren für 7 Tage im Waldorf Premier Resort um Unseren späten Sommerurlaub im September zu verbringen. Ich kann nur Positives berichten! Die Zimmer super sauber, der Balkon überdurchschnittlich groß. Die gesamte Hotelanlage gehoben und sehr sauer. Frühstücksbuffet umfangreich und viel Auswahl. Auch frisches Obst wird angeboten. Der Kaffee wird frisch gemacht. Lage ist direkt am Sandstrand, die Umgebung ist auch sehr schön. Wunderbar für Spaziergänge und zum Zentrum nur 10 Minuten zu Fuß.
Stayed 7 nights in Sep 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our son's Ironman in Cervia Sep. 23rd 2017

Beach across from hotel. Very clean , it included breakfast was amazing fresh so many choices . City bus walking distance takes you to the train station about 20 minutes from bus stop. Walking distance from downtown. Personal very attentive . Has 2 swimming pools one olimpic size. Highly recommended. We'll go back on heart beat.
Stayed 3 nights in Sep 2017
Verified

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities

nicht zu empfehlen!

Das Hotel hat nichts mit Waldorf Astoria, 5 Sterne Hotel? nein, auf keinen Fall!
Stayed 6 nights in Jun 2017
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
- Auswahl am Frühstücksbuffet sehr groß, toll vor allem die große Vielfalt an frischem Obst - direkte Strandlage, Meer absolut klasse: glasklares Wasser, Sandstrand - die zu mietenden Liegen stehen etwas eng beieinander; wir waren außerhalb der Hauptsaison, sodass zum Glück nicht alle Liegen belegt waren. - Junior Suite: "der Lack ist ab" trifft es wohl am ehesten, Fliesen im Bad vielfach kaputt, Wohnzimmerschränke Glasplatte kaputt, generell alles etwas unsauber; bei Ankunft mussten wir Schimmel feststellen, welcher zwar mit Chemie entfernt wurde, jedoch ganz offensichtlich nicht zum ersten Mal aufgetreten ist. Es sind einige Stellen bereits überstrichen gewesen. => für 5 Sterne "Luxus" war das nicht
Verified

10/10 Excellent

Zsuzsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Indulge yourself

Impeccable. This hotel is by far the most luxurious of them all ! The rooms are big and in pristine condition, the staff is attentive to every detail. The concierge commandant at the reception (Domenico) is straight out of a film by Fellini - very stylish, very strict at the same time very proud personality, not a bit of loose momentum - a treat to watch. All in all, this is the place to be (and to be seen in if this matters) when celebrating an achievement or when you are simply in that coveted top 3% earner of any country... Best news: this hotelier owns and runs the adjacent two properties which are more aptly priced for the ordinary people like me. If this hotel is any indication, these two (Les Palmes 4* and Le Premier 5*) have to be pristine as well while somewhat easier on the wallet. Those in that elite status of their respective societies should consider the suites of the top 3 floors. I guarantee you will enjoy every minute spent here even in mild weather conditions. The money hard earned from dividends or oil wells are best spent in Les Suites. However, if you have to ask how much, better bet will be the two neighbors mentioned before.
Verified

8/10 Good

Roberto

Liked: Staff & service, room comfort

Hotel caro per i servizi offerti

Hotel molto caro, anche se 5 stelle L Il parcheggio si paga a parte e così la spiaggia, cosa abbastanza strana, in quanto sul sito è segnalata come spiaggia privata dell hotel. Personale molto gentile, a parte il front desk
Verified

8/10 Good

Verified traveler

Disliked: Staff & service

Mangelfuld service - uigennemsigtig priser.... øv

Var meget rystet over, at vi skulle betale yderligere 30 EURO i døgnet for en Ikea Weekend seng til vores 8 mdr. gamle søn. Dette burde i allerhøjeste grad fremgå i forbindelse med hotellets præsentation, da vi i så fald havde valgt et andet hotel. Det betyder også, at vi ikke har rosende ord pt. om Hotels.com, da vi finder, at hjemmeside er uigennemsigtig/ufyldestgørende - 30 EURO i døgnet er MANGE penge som absolut burde fremgå når oplysninger om børn og alder skal indtastes. Det giver ikke mening, at vi oplyser dette, når vi ved ankomst ekstraopkræves et ikke uvæsentlig beløb herfor. Meget dårlig oplevelse.
Verified

6/10 Okay

GEORGY

Disliked: Room comfort

НЕ СООТВЕТСТВУЕТ ЗАЯВЛЕННОЙ РЕКЛАМЕ И ЦЕНЕ !

НЕ РЕКОМЕНДУЕМ ЭТОТ ОТЕЛЬ ! Отель не соответствует заявленным 5 звездам Цены завышены в разы Номер 18 кв метров плюс большой балкон на 1 этаже (320 евро ночь +плюс завтрак) на 9 ночей соответствовал средней 4ке На все просьбы переселить в номер большей площади никто ничего не решил ,хотя отель полупустой даже в июле и свободные номера больше и выше были показаны нам ,но за них требовали еще добавочно 500 евро Заявленные в брони ванна совмещенная с душем не соответствовало действительности Была душевая кабина с массажным эффектом ,но функция эта не работала Вывод : политика отеля запихнуть за большие деньги людей на 1-2 этажи в мизерные номера с видом на море (вид стоит +500 евро ) Их не волнует что с 1 этажа номера вид не моря а крыш ,расположенных напротив пляжных будок для переодевания и вообще вид на море мы не заявляли т к летим на море а не на его вид с балкона Пляж заявленный от отеля есть, но оплата в стоимость 320 евро ночь не входит (20 евро в день два лежака + зонт ) Территории отель не имеет ,бассейн маленький Завтраки хорошие до 12 часов,но ресторан напоминает столовую а не ресторан отеля 5 звезд Ужинали в отеле 1 раз в последний день пребывания все красиво сервировано и подано,но еда не понравилась (ужин в ресторане отеля от 40 евро на человека) Имеем большой опыт путешествий по миру с проживанием в отелях 5 звезд, поэтому разочарованы рекламой отеля ,который не оправдал наши ожидания ни по одному пункту за 9 дней отдыха !