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Recent guest reviews

A nice quiet hotel conveniently located

It was clean, good customer service but horrible bed it was old and made loud noise every time I turned.

Great spot, close to other services and activities

Staff very friendly and helpful. Rooms have minimal plugins -- no USB outlets.

The bed was noisy, sounded like cardboard egg cartons every time you moved around in the bed. The TV set low, when you were in the bed you could only see half of the TV. Hair dryer did not work and when we mentioned it to the front desk, she seemed not interested in it. Very disappointed with the room.

Was a good hotel for price. Beds were a bit on the too firm side for my liking. Check in was quick but staff was just focused on getting check in done and not very friendly. I did not understand the half pillows on the bed, little odd to me.

For the most part our stay was excellant but the person who checked us.in was terrible. He only said two words license and ID. No eye contact no good evening no information on breakfast or places to eat. And when we took down our luggage he didn't even look up from his computer to acknowledge our presents. The morning woman was the very opposite.

They put us right next to the door and it made it so easy to take our dog out.... clean and comfortable...

Everything was fine except for the freeway noise. Choose room on opposite side of freeway.

Everything was fine but the bed and pillows. Pillows were in a sad state. And the bed not the most comfortable. The room was spacious and very clean. The staff was friendly.

Alder Street Centralia WA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Providence Centralia Hospital is within a mile (2 km) of Peppermill Empress Inn, and other popular attractions like Centralia Outlets are within a few miles (5 km). This 71-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.


Rooms

Guests can expect 32-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.


Property features

Guests of Peppermill Empress Inn enjoy access to free WiFi in public areas, coffee in a common area, and a meeting room. Free parking is available if you drive. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include free newspapers, laundry facilities, and a TV in a common area.

Room options

Standard Single Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Standard Single Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Standard Single Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Peppermill Empress Inn

Everyone (26) Couples (17) Business (3) Family (8) Other (1) Friends (1)
4
Everyone

By on Jul 31, 2022

4
Everyone

A nice quiet hotel conveniently located

By on Jul 17, 2022

Review comment responded on Jul 17, 2022

Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

4
Partner Couples

It was clean, good customer service but horrible bed it was old and made loud noise every time I turned.

By on Jun 14, 2022

Review comment responded on Jun 14, 2022

Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

5
Friends

Great spot, close to other services and activities

By on Jan 6, 2022

Review comment responded on Jan 6, 2022

Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

2
Everyone

By on Dec 28, 2021

5
Partner Couples

Staff very friendly and helpful. Rooms have minimal plugins -- no USB outlets.

By on Dec 26, 2021

Review comment responded on Dec 27, 2021

Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

2
Partner Couples Business Business

The bed was noisy, sounded like cardboard egg cartons every time you moved around in the bed. The TV set low, when you were in the bed you could only see half of the TV. Hair dryer did not work and when we mentioned it to the front desk, she seemed not interested in it. Very disappointed with the room.

By on Nov 21, 2021

Review comment responded on Nov 22, 2021

Thank you for your detailed review. We sincerely apologize that your visit fell below your expectations. Rest assured we will speak with all appropriate personnel to discuss this matter. We will be using this as a tool to improve.

3
Everyone

By on Nov 15, 2021

4
Everyone

By on Oct 4, 2021

5
Everyone

By on Sep 16, 2021

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