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Recent guest reviews

Was a good hotel for price. Beds were a bit on the too firm side for my liking. Check in was quick but staff was just focused on getting check in done and not very friendly. I did not understand the half pillows on the bed, little odd to me.

For the most part our stay was excellant but the person who checked us.in was terrible. He only said two words license and ID. No eye contact no good evening no information on breakfast or places to eat. And when we took down our luggage he didn't even look up from his computer to acknowledge our presents. The morning woman was the very opposite.

They put us right next to the door and it made it so easy to take our dog out.... clean and comfortable...

Everything was fine except for the freeway noise. Choose room on opposite side of freeway.

Everything was fine but the bed and pillows. Pillows were in a sad state. And the bed not the most comfortable. The room was spacious and very clean. The staff was friendly.

Too much noise. Even AC was noisy. Too much noise

Clean, quiet, and convenient Perfect pit stop off the highway

Better than average breakfast options for the room price.

Good night sleep and no issues with our stay. Very friendly staff at check-in. Breakfast was ok but not more than your standard hotel offering. Clean and works for a quick stay if your passing through. Id stay here again next time i come down to Centralia Washington. Newer shower and tub makes a big difference as well as a good showerhead. Still an older hotel feel but a great price for what you get. Not much more that i can say about this hotel stay or Centralia.

Very nice, friendly staff, rooms were very clean.

One night stay. Clean and smell of Fabreeze throughout hotel. Smell of smoking on the first floor was even worse in the morning. There is only so much Fabreeze can do and then you over do it and it does not smell good. Fabreeze can't replace a good ventilation system. Very clean and functional. Bed is okay and room is more than adequate. Easy access from highway and easy access right back on or into town. Plenty of eating choices in town or at Luck Eagle out in Rochester. I'd stay again.

This is the best of several we have tried in Centralia

Clean good breakfast staff very nice and helpful. Seems to be safe location. Only problem was room directly above my room received young children working off energy by running and jumping off bed, made sleep difficult until after 11pm

Alder Street Centralia WA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Providence Centralia Hospital is within a mile (2 km) of Peppermill Empress Inn, and other popular attractions like Centralia Outlets are within a few miles (5 km). This 71-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.


Rooms

Peppermill Empress Inn's 71 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free local calls and ironing boards are also standard.


Property features

Guests of Peppermill Empress Inn enjoy access to free WiFi in public areas, a meeting room, and coffee in a common area. Free parking is available if you drive. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include free newspapers, laundry facilities, and a vending machine.

Room options

Standard Single Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Standard Single Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Standard Single Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Peppermill Empress Inn

Everyone (19) Business (7) Couples (21) Family (12) Friends (3) Other (2)
4
Family

Was a good hotel for price. Beds were a bit on the too firm side for my liking. Check in was quick but staff was just focused on getting check in done and not very friendly. I did not understand the half pillows on the bed, little odd to me.

By on Sep 5, 2021

Review comment responded on Sep 8, 2021

Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

3
Everyone

By on Jul 12, 2021

Review comment responded on Jul 24, 2021

Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

4
Partner Couples

For the most part our stay was excellant but the person who checked us.in was terrible. He only said two words license and ID. No eye contact no good evening no information on breakfast or places to eat. And when we took down our luggage he didn't even look up from his computer to acknowledge our presents. The morning woman was the very opposite.

By on Jun 16, 2021

Review comment responded on Jun 16, 2021

Thank you for your detailed review. We sincerely apologize that your visit fell below your expectations. Rest assured we will speak with all appropriate personnel to discuss this matter. We will be using this as a tool to improve.

5
Family Business Business

They put us right next to the door and it made it so easy to take our dog out.... clean and comfortable...

By on Apr 26, 2021

Review comment responded on Apr 26, 2021

Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

2
Everyone

By on Feb 22, 2020

Review comment responded on Feb 25, 2020

Thank you for the rated review.

3
Partner Couples Family

Everything was fine except for the freeway noise. Choose room on opposite side of freeway.

By on Sep 23, 2019

Review comment responded on Oct 3, 2019

Thank you for your feedback.

4
Everyone

Everything was fine but the bed and pillows. Pillows were in a sad state. And the bed not the most comfortable. The room was spacious and very clean. The staff was friendly.

By on Sep 23, 2019

Review comment responded on Oct 3, 2019

Thank you for your feedback and will definitely look into the quality of the items you mentioned.

5
Everyone

By on Jul 16, 2019

Review comment responded on Jul 17, 2019

Thank you!

5
Everyone

By on May 28, 2019

Review comment responded on May 29, 2019

Thank you!

4
Partner Couples Family

Too much noise. Even AC was noisy. Too much noise

By on May 13, 2019

Review comment responded on May 14, 2019

Thank you for taking the time to give us your feedback.

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