No water, the staff didn’t seem to care. The floor was warped and the doors were hard to close.
It was s beautiful property but they messed up our booking , we did not get the room we booked instead we had to walk up 3 flights of stairs till the last night when we had to check out of our room and check into a different room 4 hours later. This was all do to their bad room management and no compensation was offered for the inconvience they caused. Very unprofessional
Great location, inexpensive place to stay on a lovely island. Rooms are very basic, but clean and comfortable enough. Very nice fresh water pool.
We did not receive the room that we paid for, instead we received a down grade. The manger did not care... Customers should be valued. Was not able to swim in the pool an entire day. They made excuses that the pool would be ready to use and it was not. The ac did not cool off the room. Truly Disappointed, will not recommend.
The hotel location was perfect!! The only issue was the miscommunication with the staff. I arrived to the hotel before check in time, so I went to grab something to eat. Check in time is at 2:30PM. I got back around 3:30 and the room was still not ready. I had to wait another 10 minutes. Finally, when they took us to the room they said to give them a minute while they got the keys. A few minutes turned to 30 minutes . By this time i was annoyed, they had us waiting in the room while they were trying out different keys for that room. I went to the reception area to tell them what was going on and they said they had lost the key and need to make another one. I wish they would have communicated this with me from the beginning instead of wasting my time and waiting. They also didn't provide us with towels in the room, so i had to go back and ask them. They ended up giving me the house cleaning keys and said the keys will be ready by 6:30 Pm. I went out and about to explore the island got back after 6:30 and keys were not ready!!!
La Isla Resort places you next to Belize Barrier Reef and Playa Asuncion. This 28-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.
For your convenience, a full breakfast is served for a fee each morning from 7 AM to 10 AM. Savor a meal from the comfort of your room with room service.
Guests can expect to find free WiFi and 40-inch LCD TVs with digital channels and Netflix. Bathrooms offer rainfall showers and free toiletries.
At La Isla Resort, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle for a fee. The front desk has multilingual staff that can help with securing valuables and tours/tickets. Other amenities at this beach hotel include a terrace, a picnic area, and wedding services.
No water, the staff didn’t seem to care. The floor was warped and the doors were hard to close.
It was s beautiful property but they messed up our booking , we did not get the room we booked instead we had to walk up 3 flights of stairs till the last night when we had to check out of our room and check into a different room 4 hours later. This was all do to their bad room management and no compensation was offered for the inconvience they caused. Very unprofessional
Great location, inexpensive place to stay on a lovely island. Rooms are very basic, but clean and comfortable enough. Very nice fresh water pool.
We are glad you enjoyed your stay.
We did not receive the room that we paid for, instead we received a down grade. The manger did not care... Customers should be valued. Was not able to swim in the pool an entire day. They made excuses that the pool would be ready to use and it was not. The ac did not cool off the room. Truly Disappointed, will not recommend.
The hotel location was perfect!! The only issue was the miscommunication with the staff. I arrived to the hotel before check in time, so I went to grab something to eat. Check in time is at 2:30PM. I got back around 3:30 and the room was still not ready. I had to wait another 10 minutes. Finally, when they took us to the room they said to give them a minute while they got the keys. A few minutes turned to 30 minutes . By this time i was annoyed, they had us waiting in the room while they were trying out different keys for that room. I went to the reception area to tell them what was going on and they said they had lost the key and need to make another one. I wish they would have communicated this with me from the beginning instead of wasting my time and waiting. They also didn't provide us with towels in the room, so i had to go back and ask them. They ended up giving me the house cleaning keys and said the keys will be ready by 6:30 Pm. I went out and about to explore the island got back after 6:30 and keys were not ready!!!
We apologize for water issues, these were experienced throughout the island. This was out of our control, we do apologize again. Room inspection will be done. See you again soon.