Albergo Diffuso Borgo Santa Caterina0.0 out of 5.0
Recent guest reviews
Nice hotel in a nice village. Valentino, the owner was very friendly and helpful. The wifi stopped a lot. The breakfast was ok. The Etna and the canyon Alcantara are very close to the hotel. Castigliano di Sicilia is a beautiful. Everything was ok...
We felt like we were living like locals here. We were in a little village in the mountains and it was lovely. The staff were very friendly and the breakfast was very good. Would recommend this to anyone.
Charming rooms in a lovely old building, some with delightful terraces looking over the roof tops of Castiglione di Sicilia, which is an unspoilt old town in beautiful countryside. Sadly, the owner can be disagreeable. Although breakfast is optional (you pay extra to have it), we found him quite unpleasant to guests who choose not to take it. Then, when we got home, we found that we'd been charged twice for our three nights accommodation. They debited our credit card when we booked but also asked for cash when we arrived. After several phone conversations and emails, still no refund. The first time something like this has ever happened to me! A real shame and means we can't recommend Albergo Santa Caterina.
Very small and characteristic old town. The hotel was quaint and quirky, which is great, but all looking a bit tired and in need of some love and attention. We got picked up from the bus stop, but had to pay 20 euro for a 4km drive. The amenities were very basic, but to be expected at the price we paid. No hairdryers, irons, etc. Minimal bathroom supplies (4 sachets of shower gel/shampoo). Rosario, who did everything, was friendly enough. We arrived on a Friday night and he was quite happy to rustle us up a 4 course meal, which was very basic, but tasty. We walked around the town on Saturday, which is when we discovered that it is like a ghost town. Hardly any of the shops were open and a lot of the houses are empty and in a bad state of repair. A lovely local showed us around a few places, which was great. The tourist information office was no help at all and she couldn't speak any English. We were told the walk to the next town would take us 40 minutes, when it took us 1 hour 10 mins, down a very long, steep, winding road. We also discovered that it was the end of their tourist season, so most of the tours had finished. Buses do not run from here on Sundays, so another expensive trip by the local man to the nearest large town, Giardini Naxos, where we were told we could hire a car, but not on Sundays!, so we discovered, Buses do run there though, so a trip back to the airport to hire a car. Giardini Naxos is worth visiting and so is Taormina, which are much more vibrant and have many more facilities.
Do not expect all mod cons,rather a rustic charm in a quiet village that feels as if you've stepped back in time. Very friendly staff that will try to make your stay as good as possible.The sowers are very small,but my partner and I managed to squeeze in and were not exactly slim! Food is traditional Sicilian ,breakfast is homemade cakes and pastries and dinner if you require it is available. There are a lot of steps so not suitable if you have mobility problems ,but if you want an inexpensive base from which to explore this part of Sicily this Borgo is ideal .
Although we had initially booked the accommodation for our entire stay in Sicily (10 nights) the poor conditions of the accommodation forced us to leave immediately the premises, having to look in a rush for a new accommodation at the peak of the hot season of the island. The service and accommodation was unsatisfactory in the following ways: 1) Five minutes into having checked in into the B&B the receptionist left the premises holding our passports overnight and without giving us any emergency contact number. 2) The walls of the accommodation were thin and permeated all the noises around: we could hear the snoring from the neighbouring rooms and in the morning the steps of people going down the stairs at 7.00 am woke us up. 3) The beds were super uncomfortable, with very hard and worn out springs. The sheets looked dirty and washed out 4) The shower cubicle was tiny, the curtain full of mould, the drainage wasn’t working so you ended up with your feet soaking in the water accumulated during your shower. The hot water supply run out after the first person in the bedroom had showered. 5) Our young daughters were placed in a room that was literally on the street and without any security other than a surveillance camera that probably wasn’t being monitored by anyone as there was no staff in place at the time. The hotel owner refused to reimbursed us for the 9 hotels we did not stay and we ended up having to pay double for our holidays accomodation.
I'm not sure what other reviewers saw that I didn't see, but I would never go back to this hotel. This hotel is nothing like what was depicted on Tripadvisor. I knew we were in trouble when you could not drive up to the hotel. We had to park down the street and walk up a narrow road with our luggage to the hotel. This in itself would not be a problem. However, trying to maneuver our luggage up the steep narrow stairs to the hotel did not help the situation. We booked four triples. Management put us in a triple and a house with three bedrooms and three baths, one of which was in a basement somehow resembling a dungeon. We were required to go down a steep flight of stairs from the main level. I felt this was a deathtrap waiting to happen. We asked the gentleman at the front desk for another room and were informed that there were no rooms available. We asked him to make a call and help find us another hotel and he made a call - to the owner - and informed us that suddenly, there was another room available. This room was quite an improvement from the previous. My question was why not relocate us right away? The other rooms were up short, steep narrow steps. You had to place your feet sideways going down the stairs or risk falling. The restaurant consists of one dinner - no choices. You had to request a blow dryer, but when you turned it on, the power went out. During breakfast, the power went out approximately 10-15 times. If you are still thinking of booking this "hotel," beware!
I really enjoyed my stay here but there are considerations to be made before basing oneself away from the coast. Castiglione di Sicilia is a wonderful medieval town on a hill. The streets are very narrow to drive and some may find the roads and many passages very steep to walk; I loved the place. The hotel itself is on many levels with steps from the road to the reception and dining room and further steps up to an outdoor seating area and on up to the rooms. I was staying with 5 friends each with a double room and all found the rooms to be very good. Most rooms had air-con, a television and a balcony. All our rooms were en-suite with a shower, I did find it a bit of a squeeze getting through the shower door! There were no tea/coffee making facilities in the rooms. Breakfast as a buffet selection of several tasty sweet cakes, bread salami and cheese; for drinks there was a coffee machine, tea bags, fresh red orange juice and water. The manager organises evening meals on request; we ate on the first and last nights of our stay, the meals were very good and the wine was excellent. There are some lovely restaurants within walking distance fro the hotel.
We stayed a week in this hotel and enjoyed a lot for our stay! Rooms were very clean and the owners took a very good care for us. They made us a dinner two times in our stay, good traditional Sicilian food with reasonable price. Hotel is situated in a old town with a lovely atmosphere, classy Sisilian restaurants and cafees. Its good idea to have a car, easier to move around the area. We highly recommend this B&B, simply countrylife with friendly people! :)
Just one word - 'Amazing'. We were very happy with the place, as the location is beautiful - there is a lot to see and it is near to many lovely landmarks. The hotel is very well-kept, nicely decorated in very quiet and safe area. Prices are reasonable. The owners are very nice poeple taking very good care of theiir guests. The only problem we had was with Wi-Fi connection - signal was not strong. Highly recommended! Thank you :)
- Free breakfast
- Free WiFi in rooms and public areas
- Rooftop terrace
Albergo Diffuso Borgo Santa Caterina places you next to Castle of Robert Lauria and within 2 miles (3 km) of other popular attractions like Cuba of Santa Domenica. This 16-room property has conveniences like free breakfast, free in-room WiFi, and a rooftop terrace. In a regional park, it's also near Antiquarium di Francavilla di Sicilia and Gole Alcantara Botanical and Geological Park.
Free breakfast is included with your stay. Order from room service to satisfy your hunger without leaving your room, or explore the property and get a beverage at the bar/lounge or coffee shop/café.
All 16 air-conditioned rooms provide balconies, phones, and desks. Guests can expect to find free WiFi and cable TV. Bathrooms have hair dryers, free toiletries, and bidets.
Guests staying at Albergo Diffuso Borgo Santa Caterina enjoy a rooftop terrace, free WiFi in public areas, and a picnic area. There's free offsite parking, and an airport shuttle (available on request) for EUR 80 per person one way. The front desk has multilingual staff that can help with concierge services, and offer advice about sights and eateries nearby. This property also has a TV in a common area.
Reviews from Trip Advisor
72% of guests recommend this hotelTotal of 230 reviews