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Pensión Jade

3.0 star property
Pension in Castro Urdiales

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Photo gallery for Pensión Jade

Interior
Interior entrance
Interior
1 bedroom, individually decorated, individually furnished, desk
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Calle de la Ronda, 16, Castro Urdiales, 39700
  • Santa Maria Church
    ‪6 min walk‬
  • Cala de Cotolino
    ‪19 min walk‬
  • Playa Pocillo de los Frailes
    ‪3 min drive‬
  • Bilbao (BIO)
    ‪38 min drive‬

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Room options

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | 1 bedroom, individually decorated, individually furnished, desk

Standard Twin Room, 2 Twin Beds

  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

1 bedroom, individually decorated, individually furnished, desk

Standard Double Room, 1 Double Bed

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | 1 bedroom, individually decorated, individually furnished, desk

Standard Single Room, 1 Twin Bed

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Castro Urdiales

Located within a 5-minute walk of Bay of Biscay, Pensión Jade is within a 15-minute stroll of Ostende Beach. This 12-room, 3-star pension welcomes guests with conveniences like free in-room WiFi and concierge services.
View more Pensions in Castro UrdialesOpens in a new window

What's nearby

  • Ostende Beach - 3 min walk - 0.2 miles
  • Santa Maria Church - 6 min walk - 0.4 miles
  • Cala de Cotolino - 19 min walk - 1.0 mile
  • Playa Pocillo de los Frailes - 3 min drive - 1.2 miles
  • Port of Bilbao - 21 min drive - 13.3 miles

Getting around

  • Abanto y Cierbana Putxeta Station - 19 min drive
  • Bilbao Airport (BIO) - 36 min drive

Restaurants

  • ‪Cafetería Dallas - ‬4 min walk
  • ‪La Goleta - ‬4 min walk
  • ‪Regma - ‬3 min walk
  • ‪Marisquería Alfredo - ‬6 min walk
  • ‪Sidreria Marcelo - ‬2 min walk

About this property

Pensión Jade

Pension in Castro Urdiales
Guests of Pensión Jade enjoy features like free WiFi in public areas. Self parking is offered for EUR 10 per day. A multilingual staff is on hand to assist with luggage storage and concierge services.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include ironing boards and desks.

Languages

Arabic, English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 10 per day)

Family friendly

  • Crib (surcharge)

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Pets

  • This property doesn't allow pets

Children and extra beds

  • Cribs/infant beds are available for EUR 10.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: EUR 10 per day
  • Crib (infant bed) fee: EUR 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Pensión Jade Motel Castro Urdiales
Pensión Jade Motel
Pensión Jade Castro Urdiales
Pensión Jade Pension
Pensión Jade Castro Urdiales
Pensión Jade Pension Castro Urdiales

Frequently asked questions

What's there to see around Pensión Jade?

Located steps from Bay of Biscay, this pension is in Castro Urdiales, and within a 10-minute walk of Ostende Beach and Santa Maria Church. You'll also find Pedregal Seña Santiago and Brazomar Beach less than a mile away.

Is there parking available at this pension?

Yes, parking is offered for EUR 10 per day.

Does Pensión Jade feature a casino at the property?

No, Pensión Jade doesn't have a casino.

Is there an indoor pool at Pensión Jade?

No, there is no indoor pool at this pension.

Is Pensión Jade good for couples?

Amenities at this pension that appeal to couples include a rainfall showerhead and concierge services.

Are there hot tubs at Pensión Jade?

No, this pension doesn't have a spa tub.

Does Pensión Jade have a restaurant with a breakfast menu?

No, Pensión Jade doesn't have a restaurant that serves breakfast.

Does Pensión Jade allow pets to stay for free?

No, pets aren't allowed at Pensión Jade.

Are there connecting rooms at this pension?

No, there aren't connecting rooms at this pension.

How close is the airport from Pensión Jade?

The closest major airport to Pensión Jade is Bilbao Airport (BIO), which is 26.8 mi away (36 minutes by car).

Are there rooms with balconies that I can book at Pensión Jade?

No, there aren't any accommodations with balconies at Pensión Jade.

Pensión Jade Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 26 reviews
Rating 8 - Good. 4 out of 26 reviews
Rating 6 - Okay. 7 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 3 out of 26 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

George L

Stayed 4 nights in Feb 2024

10/10 Excellent

Peter, Kenai

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. We did not mind the pack of AC in our room.
Stayed 1 night in Jul 2023

6/10 Okay

nuala

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Danette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small pension in Castro-Urdiales

Very limited space in Castro-Urdiales for pilgrims of the Camino de Santiago, so I booked this pension last-minute and it was perfect! Great location in town and to the Camino.
Stayed 1 night in Oct 2021

6/10 Okay

Pascual

Traveled with family
Stayed 1 night in Mar 2025

10/10 Excellent

Jose Ignacio Sanchez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable y se encuentra en muy buena zona.
Stayed 2 nights in May 2024

6/10 Okay

Cynthia

Stayed 3 nights in Jan 2024

6/10 Okay

ESMERALDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo más LAMENTABLE que me he encontrado nunca. Literalmente la atención al cliente NO EXISTE. He estado una semana intentando hablar con la dueña, y me ha cogido el teléfono un solo día para decirme de malas formas que se iba a duchar y que empezaba a atender a las 11, cosa que no fue así porque jamás volvió a responderme. Patético.
Stayed 1 night in Aug 2023

8/10 Good

Oihane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

María Pilar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

4/10 Poor

María Isabel

Liked: Cleanliness, staff & service
En pleno diciembre en la habitación hacía mucho frío y había poca ropa en la cama. No tenía encendida la calefacción. Noche fría

2/10 Terrible

Richard

Stayed 1 night in Oct 2022

10/10 Excellent

Mette

Stayed 1 night in Sep 2022

10/10 Excellent

Sylvie

Stayed 1 night in Aug 2022

8/10 Good

Rune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

6/10 Okay

Walter

Disliked: Staff & service

Mittelmäßig

So lala
Stayed 1 night in Sep 2021

6/10 Okay

Nathalie

Liked: Cleanliness, staff & service

Petite chambre

La chambre est très petite et bruyante. Du coup le lit est petit si on fait plus que 170 cmon dépasse. Sinon la personne que nous avons vu est avenante. Le parking est celui du port mais avec un meilleur prix.
Stayed 1 night in Sep 2021

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la propietaria Jade. Te hace sentir como en casa.Un encanto
Stayed 1 night in Feb 2021

10/10 Excellent

Maria dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

En plein centre ville de. Bien situé avec plusieurs services autour
Stayed 1 night in May 2019

2/10 Terrible

Evelyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BED BUGS AND DISHONEST STAFF!!!

I checked in here three days ago and, being a pilgrim, the first thing I do is check under the sheets for bedbugs. For the first time on any of my Camino, I find them! I take pictures. I show them to the woman in the reception. She pretends as if she's surprised but it was crystal clear that she was lying. She then says she understand if I don't want to stay and that I should call hotels.com for a refund. She then refuses to reply or talk to hotels.com for three whole days and then claims that I have never said anything about any bedbugs, but that I didn't want to stay in the room because it was...(wait for it)...TOO SMALL!!! When has a pilgrim who is used to sleeping in bunk beds with 30 other pilgrims ECER left a room they've already paid for because it was simply too SMALL? I've reported her to the council and the police and am going to email the albergues in Bilbao and Portugalete and ask them to warn pilgrims about her pension. Not only does she not care about that she spreads these bugs all over the Camino, makes pilgrims pay huge sums of money to sanitize their homes when they bring them with them, but she actually sinks so low as to LIE to keep a petty payment for a single room. And she has the Camino shell on her website. This woman has a religious symbol on her website in order to lure pilgrims in.... I'm so angry.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Buona pensione.vicino al centro.accogliente.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Buena atención y muy buena vocación para alguien Que busca habitación económica
Stayed 1 night in Aug 2018