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Residence Ciastel

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A hotel with a central tower, multiple balconies with flower boxes, and a well-maintained garden.
A dining area with a table set for two, a wooden cabinet, and a window with curtains.
A hotel room with a bed, a desk with a chair, and a window with curtains.
A hallway with a decorative hanging on the wall, a door with a golden handle, and a glimpse of a room with a bed and a window.
A room with a blue sofa, a dining table with chairs, a television, and a cabinet with items on top.

Reviews

9.8 out of 10
Exceptional

Entire apartment

Sleeps 5

Popular amenities

  • Pet friendly
  • Free WiFi
  • Laundry
  • Spa
  • Outdoor Space
  • Barbecue grill

Explore the area

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Str. Minert 2, Oltretorrente, Provincia autonoma di Bolzano - Alto Adige, 39040
  • Place, Dolomites
    ‪1 min walk‬
  • Place, Val Gardena
    ‪1 min walk‬
  • Place, Alpe di Siusi Ski Area
    ‪3 min walk‬
  • Airport, Bolzano (BZO)
    ‪39 min drive‬

Room options

About the neighborhood

Castelrotto

This residence is adjacent to popular attractions such as Dolomites and Val Gardena. This 10-room, 4.5-star residence welcomes guests with ski-in/ski-out access, a full-service spa, and free in-room WiFi.
View more Residences in CastelrottoOpens in a new window

What's nearby

  • Dolomites - 1 min walk - 0.0 miles
  • Val Gardena - 1 min walk - 0.0 miles
  • Alpe di Siusi Ski Area - 3 min walk - 0.2 miles
  • Museum Gherdeina - 6 min walk - 0.4 miles
  • Ortisei-Furnes Gondola - 13 min walk - 0.7 miles

Getting around

  • Ponte Gardena-Laion/Waidbruck-Lajen Station - 29 min drive
  • Bolzano Airport (BZO) - 69 min drive

Restaurants

  • ‪Turonda PIZZA-Bistrot-Drinks - ‬11 min walk
  • ‪Vedl Mulin - ‬7 min walk
  • ‪Caffe Adler - ‬10 min walk
  • ‪Sotriffer - ‬9 min walk
  • ‪Ristorante Pizzeria Cascade - ‬5 min walk

About this property

Residence Ciastel

At this residence, guests have access to ski-in/ski-out access, a full-service spa, and free WiFi in public areas. Transportation is made easy with a free ski shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, access to locker space, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski residence include laundry facilities, barbecue grills, and a banquet hall.
Guests can enjoy a TV and stay connected with free WiFi. The bathroom offers bathrobes and slippers. Other standard amenities include a safe and a wardrobe or closet. Housekeeping is available once per stay.
Recreational amenities at the residence include ski-in/ski-out access.
Guests can indulge in a pampering treatment at the residence's full-service spa, ciastel. The spa is equipped with a hot tub and a steam room.

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Property amenities

Ski

  • Close to skiing
  • Free ski shuttle
  • Ski area nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Ski-in/ski-out access

Pool/Spa

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Full-service spa
  • Hot tub
  • Steam room

Internet

  • Available in the unit: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free ski shuttle

Bedrooms

  • 2 bedrooms

Bathroom

  • Bathrobes
  • Slippers

Living spaces

  • Communal living room

Entertainment

  • TV

Outdoor areas

  • Garden
  • Gas grill
  • Outdoor furniture
  • Picnic area

Laundry

  • Laundry facilities

Pets

  • Pet friendly
  • Fee: EUR 20 per pet per night
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • Elevator (39 inch wide door)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Housekeeping available once per stay
  • Local maps
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Safe
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Indoor pool (guest access) nearby
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 10 units
  • Banquet hall
  • Bed sheets changed on request
  • Electric car charging station
  • Garden
  • Reception hall
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: EUR 100
Late check-in fee: EUR 100 for check-in between 8:00 PM and 11:30 PM

Check-out

Check-out before 9:00 AM
A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • This property welcomes pets for EUR 20 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Smoking

Smoking is not permitted

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 100 (subject to availability)
  • Late check-in fee: EUR 100 for check-in between 8:00 PM and 11:30 PM
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-8:00 PM
  • Check-out: 9:00 AM
The front desk is open 24 hours a day.
Property Registration Number IT021019B4BT6KM5PL

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Parking has height restrictions.

Frequently asked questions

What's there to see around this residence?

This residence is located in Castelrotto, just steps from Dolomites and Val Gardena. You'll also find Ortisei-Furnes Gondola and Seceda Ski Area less than a mile away.

Is parking available on site at Residence Ciastel?

Yes, there is an electric car charging station available.

Is there a spa at this residence?

Ciastel is the name of the residence's full-service spa available for guests to enjoy.

Is this residence associated with a casino?

No, this residence is not connected to a casino.

Will I find an indoor pool at this residence?

No, there is no indoor pool at this residence.

Is Residence Ciastel a good place to stay for couples?

Couples staying at this residence will appreciate amenities like slippers as well as ski-in/ski-out access and a hot tub.

Are there hot tubs at Residence Ciastel?

No, but guests can enjoy a steam room at this residence.

Does this residence offer breakfast?

No, this residence doesn't offer breakfast.

Will this residence allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at this residence for a fee of EUR 20 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Residence Ciastel?

No, there aren't connecting guestrooms at this residence.

How far is the airport from this residence?

The closest major airport to this residence is Bolzano Airport (BZO), which is about 18.1 mi away.

Are there rooms with balconies that I can book at Residence Ciastel?

No, you won't find accommodations with balconies at Residence Ciastel.

Residence Ciastel Reviews