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Kenzi Basma Hotel

4.0 star property

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Photo gallery for Kenzi Basma Hotel

2 restaurants, breakfast, lunch, dinner served; international cuisine
Property video
Deluxe Room Mosque View | Premium bedding, pillowtop beds, free minibar items, in-room safe
Exterior
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
Avenue Moulay Hassan 1er, Casablanca, 20000
  • Place, United Nations Square
    ‪2 min walk‬
  • Place, Place Mohammed V
    ‪7 min walk‬
  • Place, Central Market of Casablanca
    ‪11 min walk‬
  • Airport, Casablanca (CMN-Mohammed V)
    ‪41 min drive‬

Room options

View all photos for Family Duplex King Bed Mosque View

Family Duplex King Bed Mosque View | Premium bedding, pillowtop beds, free minibar items, in-room safe

Family Duplex King Bed Mosque View

  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room City View

Deluxe Room City View | Premium bedding, pillowtop beds, free minibar items, in-room safe

Deluxe Room City View

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Premium bedding, pillowtop beds, free minibar items, in-room safe

Superior Room

8.8 out of 10
Excellent
(11 reviews)
  • City view
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room City View

Superior Room City View | Premium bedding, pillowtop beds, free minibar items, in-room safe

Superior Room City View

7.6 out of 10
Good
(8 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Duplex Suite Mosque View

Duplex Suite Mosque View | Premium bedding, pillowtop beds, free minibar items, in-room safe

Duplex Suite Mosque View

  • City view
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room Mosque View

Deluxe Room Mosque View | Premium bedding, pillowtop beds, free minibar items, in-room safe

Deluxe Room Mosque View

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Duplex Suite City View

Premium bedding, pillowtop beds, free minibar items, in-room safe

Duplex Suite City View

  • City view
  • 453 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room Twin Bed Mosque View

Premium bedding, pillowtop beds, free minibar items, in-room safe

Deluxe Room Twin Bed Mosque View

  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room Twin Bed City View

Premium bedding, pillowtop beds, free minibar items, in-room safe

Deluxe Room Twin Bed City View

  • City view
  • 256 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Superior Room Twin Bed City View

Superior Room Twin Bed City View | Premium bedding, pillowtop beds, free minibar items, in-room safe

Superior Room Twin Bed City View

  • City view
  • 256 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

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About the neighborhood

Casablanca

Located in Casablanca City Center, Kenzi Basma Hotel is adjacent to United Nations Square and within a 5-minute walk of Abderrahman Slaoui Foundation Museum. This 114-room, 4-star hotel has free in-room WiFi along with free valet parking and a conference center.

What's nearby

  • United Nations Square - 2 min walk - 0.1 miles
  • Place Mohammed V - 7 min walk - 0.4 miles
  • Cathedrale Sacre Coeur - 7 min walk - 0.4 miles
  • Complex Cultural Sidi Belyout - 8 min walk - 0.5 miles
  • Central Market of Casablanca - 11 min walk - 0.6 miles

Getting around

  • Casablanca Mers Sultan Station - 5 min drive
  • Place Nations Unies Station - 7 min walk
  • Mohammed V Airport (CMN) - 43 min drive

Restaurants

  • ‪Dar El Kaid - ‬8 min walk
  • ‪Cafe de france - ‬8 min walk
  • ‪Cafe Vog - ‬4 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Le Cuisto Traditionnel - ‬3 min walk

About this property

Kenzi Basma Hotel

Kenzi Basma Hotel features free WiFi in public areas, a conference center, and a business center. Free valet and self parking are available, and there's also an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include coffee/tea in a common area, express check-out, and a banquet hall.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Free minibar items, coffee makers, and free international calls are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MAD 100 for adults and MAD 50 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Le Bloom Restaurant
  • Le Comptoir

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (32 inch wide door)
  • Grab bar near toilet
  • Hardwood flooring in room
  • Low-height bed (20 inches high)
  • Low-height desk
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free international calls
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MAD 300.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MAD 100 for adults and MAD 50 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MAD 300.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.

Property is also known as

Kenzi Basma
Kenzi Basma Casablanca
Kenzi Basma Hotel
Kenzi Basma Hotel Casablanca
Kenzi Basma Hotel Hotel
Kenzi Basma Hotel Casablanca
Kenzi Basma Hotel Hotel Casablanca

Frequently asked questions

What's there to do around Kenzi Basma Hotel?

This hotel is situated in Casablanca City Center, just steps from United Nations Square and Abderrahman Slaoui Foundation Museum, and within a short walk of Place Mohammed V. You'll also find Central Market of Casablanca and Complex Cultural Sidi Belyout less than a mile away.

Is there parking available at Kenzi Basma Hotel?

Yes, valet parking and self parking are offered for free at the hotel. Though parking is limited, wheelchair-accessible van parking is also available.

Does Kenzi Basma Hotel feature a casino on the premises?

No, Kenzi Basma Hotel doesn't have a casino.

Is there an indoor pool at Kenzi Basma Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Kenzi Basma Hotel?

Amenities that appeal to couples at this hotel include a pillowtop mattress, around-the-clock room service, and a minibar with some free items.

Does Kenzi Basma Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Kenzi Basma Hotel have a restaurant that serves breakfast?

Yes, Kenzi Basma Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Kenzi Basma Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Kenzi Basma Hotel.

Does Kenzi Basma Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Kenzi Basma Hotel?

The closest major airport to Kenzi Basma Hotel is Mohammed V Airport (CMN), which is 21.2 mi away (43 minutes by car).

Are there rooms with balconies that I can book at Kenzi Basma Hotel?

Yes, some guestrooms at Kenzi Basma Hotel offer a balcony and may feature city views.

Kenzi Basma Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 125 out of 393 reviews
Rating 8 - Good. 146 out of 393 reviews
Rating 6 - Okay. 67 out of 393 reviews
Rating 4 - Poor. 26 out of 393 reviews
Rating 2 - Terrible. 29 out of 393 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Hai

Stayed 4 nights in Dec 2025

10/10 Excellent

Darline

Stayed 1 night in Oct 2025

10/10 Excellent

Mariange

Stayed 2 nights in Oct 2025

10/10 Excellent

Alaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Lalla Nazha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful, and the staff are very friendly and helpful — I really appreciated their kindness and warm attitude. However, during the night, it was a bit noisy as some guests were talking and shouting loudly, which made it hard to sleep. Also, there weren’t enough towels provided in the room, which was a little inconvenient. Other than that, everything else was great — the hotel’s atmosphere is nice, and I enjoyed my stay overall. I hope they can improve sound management and provide more towels to make the experience even better.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist got my last name confused with a similar one but was quick to fix the issue. The hotel porter also helped me get a special charger since they have different outlets. The only bad things that I found in my room was a weird white powder in the folder under the tv and ants that suddenly appeared after I finished taking a shower. Overall, I had a pleasant sleep and a delicious breakfast.
Stayed 2 nights in Aug 2025

10/10 Excellent

Olatomiwa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience in a great location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Varvara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unforgettable stay

It was like always an excellent stay. I highly reccomend if you are doing tourism or you are on the business trip. Centric. Very easy to get to places worth visiting as well as the business zones. Thank you to Bouchra for always wonderful service in housekeeping. Amazing staff at the reception desk. Top top.
Stayed 4 nights in Jul 2025

8/10 Good

Sergio

Liked: Amenities
I had no idea they provided room service. I had to ask on my 2nd day.
Stayed 2 nights in Jul 2025

6/10 Okay

ELKEBIR

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff was excellent, the lobby is nice. I wasn’t so happy with the room though: 1) the kettle was broken (the staff changed it quickly, so that speaks pretty highly of the good service) 2) the balcony door was broken and couldn’t lock (safety threat when sleeping). 3) wifi extremely weak 4) cups not super clean, one in a small storage next to the fridge wasn’t cleaned.
Stayed 1 night in Jul 2025

10/10 Excellent

Varvara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs wor

Room was spacious but several problems. Sink plug did not work, pillows were like rocks, neither wifi did not work in our room 602, breakfast was not very good lots of choice but not great. View from our room was spectacular. Staff were very friendly and helpful
Stayed 3 nights in May 2025

10/10 Excellent

Abdul Kadir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For some reason, our breakfast was not included and Haffsa the IT manager very kindly offered 1 breakfast as gesture of goodwill. She was very polite and professional. Also housekeeping was excellent especially the lady Bauchra was particular about the cleanliness and kept the room spotless. Highly recommended. Will go there again
Stayed 4 nights in May 2025

10/10 Excellent

Christy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location close to medina, train station and main part of city. Clean and nicely appointed room.
Stayed 1 night in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and beautiful hotel
Stayed 3 nights in Mar 2025

6/10 Okay

Lisa

Liked: Staff & service
The hotel area was safe enough, around the hotel didnt seem to have much dining restaurants close by.
Stayed 3 nights in Mar 2025

10/10 Excellent

Anjandeep

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay. Convenient location, close to lots of shopping and dining options and walkable to tourist sightseeing options. The staff was friendly and courteous. Our rooms were beautiful, very clean and smelled wonderful. Wish we had another day to spend here because the hotel was wonderful!
Stayed 1 night in Feb 2025

4/10 Poor

jiraporn

Disliked: Staff & service
It was the first day we arrived in Casablanca. We got a room and then I found that there was a broken mirror on the clothset so I notified the staff and requested for a new room. Apparently, we have to wait for an hour for a new room and we are very tired from the traveling from the airport and needed to use the bathroom.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Nozm, Springfield Gardens

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
It was just ok rooms were small and dusty. Employees were very good responsive. In need of some upgrades very average .
Stayed 1 night in Nov 2024

6/10 Okay

Nozm, Springfield Gardens

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
It was just ok , rooms were small , dusty in need of upgrades. The employee response was good when u needed something.
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will never book here again.

This has to be one of the worst experiences I’ve had to date. From my bookings not being updated as requested to phone calls from staff after 1am to request proof of marriage (a practice that has since been abolished and either way was not acceptable to contact and wake clients at this time for anything other than an emergency). I am disgusted by how we have been treated, the lack of professionalism and management has been abhorrent. We will be formally complaining to the British consulate, and Kenzi Group, as well as sharing this experience online.
Stayed 1 night in Oct 2024

6/10 Okay

Dorit

Business traveler
Liked: Staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Musab

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

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