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Kenzi Basma Hotel

4.0 out of 5.0

Recent guest reviews

The Kenzi Basma is comfortable, modern hotel that is housed in an attractive 8-story Art Deco building. The location is very good – not far from UN Square, the Medina, and other sights. though it might be best to take a taxi to the Grand Mosque, particularly during hotter weather. We were joining a group tour and so our airport transfer was included, but it seemed the best way to reach the hotel from the airport would be by taxi, probably about $20. There is a very good bakery just across the street, a convenience store two doors down, and several restaurants within easy walking distance. The lobby area is small but attractive, and the pleasant breakfast restaurant is off to one side. The breakfast buffet was very good, with a fair selection of eggs, cereal, a small amount of fresh fruit, juices, cold meats, etc. The front desk staff was friendly, helpful, and efficient (for example, they helped us get dinner reservations). Our room (712) was adequate size with a comfortable king bed, 2 night stands, desk and credenza, a small fridge, and a coffee maker, a small side table and an upholstered reading chair. It also had a small balcony. There was a good-sized closet with a safe. Wifi was strong and fairly fast. Our main complaint about the room was that the led lighting was very dim. The bathroom was large and attractive with plenty of counterspace. It has a large shower with both an overhead rain fixture and a hand-held sprayer. As in the bedroom, the lighting was very dim and this most noticeable above the vanity. All in all the Kenzi Basma is a good choice for a few days in Casablanca.

One of the better properties we stayed in Morrocco. First property that we encountered with a modern touch , largely a business hotel with extremely friendly staff. Located close to the souk and KFC and MCD. Tramline just a short 100 Metres away and a brilliant patisserie right outside the hotel . Good clean rooms with a good sized bathroom.

My family of three stayed here for just one night and it served its purpose. The staff was friendly and the room was very quite. The bed was fairly comfortable and seemed clean. Now the shower could have been cleaned a bit better - Which always leaves me wondering about the overall cleanliness of a room, but there were no other red flags. We did eat at the restaurant for dinner and breakfast and both meals were delicious. Again, the staff was friendly and very accommodating. The location is a bit far from the airport, but a close drive to the Hassan II Mosque.

We stayed here two nights as the start of a 9 day escorted tour throughout Morocco. Nice fresh room. We had a large balcony, not much of a view of anything since other than the Mosque, there's nothing of interest to see in Casablanca. The breakfast was decent enough, friendly staff and clean rooms. We enjoyed the hotel for what it is.

For a generally basic hotel in Casablanca this hotel is sufficient for 1 or 2 nights. The bell staff and the housekeeping staff could not have been nicer and more welcoming. The only thing missing in this hotel is a pool since there is not much to see in Casablanca. This is the hotel our tour group was staying in to start the tour around Morocco. The rooms are well appointed, comfortable and clean. There is a small market around the corner where you can pick up snacks and water. Bring small change with you as they do not like to change big bills. This was a problem throughout Morocco.

Modern hotel in great location with nicely appointed room with balcony and views but service is lacking. Very poor Wifi. It was good early in the day but got worse after dinner and we were told due to hotel being full. They should invest in an appropriate router. Poor water pressure in shower. Breakfast was awful. Room was overcrowded and not enough seats for everyone there. Kept running out of various food items. Asked for water twice but never received it. There were a few tour groups at hotel and looked like they were not prepared for them but a hotel should know and make proper arrangements. There was another room that could have been used. We were in Morocco for 2 weeks and everywhere else had very good breakfasts.

I stayed at Kenzi Basma for 1 week during September 2018. I was happy with the facilities provided and the rooms were really nice. The hotel staff was very friendly. The laundry service was also good. The hotel is very close to the Places des Nations Unies tram station and has many restaurants in the nearby vicinity.

The good: Room was OK, shower hot, it had a small safe and a fridge. It was just a few metres from UN square with access to the excellent tram, entrance to Medina. We were only there for 2 nights The bad: The safe was broken, staff were not helpful and some had little English. You can't blame the hotel but even this central location has dirty streets and broken footpaths. The inhouse bar was very expensive The ugly: We were staying at a supposed 4 star tourist hotel and we like to sample the local food when we travel but the staff would only recommend their own dining room, telling us that there were no recommended nearby restaurants - we didn't believe this and found excellent restaurants nearby. We also enjoy a glass of wine in a moderate way but were told by staff that there was no liquor available as the city was preparing for Ramadan (2 weeks away) - only in their own bar. What a load of rubbish - we ate in restaurants outside the hotel and had a glass of wine. As we did throughout Morocco We were woken by staff telling us that our guide had arrived. It was not for us.

Stay as part of our tour. 1st night: the room was average, staff was not helpful. Dinner was ok. Breakfast was ok. The last night at end of tour: the room seems to be updated and the staff was pleasant. Dinner was not as good (may be the result of the dinners during the tour). Close to old Medina. North America standard is less than a 3-star.

This hotel holds itself out to be a 4 star hotel, but they are not. The service is poor, the rooms are very average and don't even include a bottle of water for guests, there is an unpleasant smell to the place and the 'breakfast' on offer is terrible. When we first arrived at around 9:30am, we'd booked (and paid for) a room for the previous night, so we could go straight to our rooms; however, we were told that our rooms would not be ready for another couple of hours! We had to argue our way through this and were eventually given rooms after an hour. The rooms themselves were old and tired, with an odd smell and no bottled water available. Bathrooms were plain and showers were poor. The breakfast on offer was very, very basic, with little or no cutlery available, food choices very limited, table napkins a rarity, awful coffee and awful service. Not to be recommended

Avenue Moulay Hassan 1er Casablanca

Hotel highlights

  • Walking distance to Place Mohammed V
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Casablanca City Center within a short walk of Place Mohammed V, Kenzi Basma Hotel is within a mile (2 km) of other popular sights such as Casablanca Twin Center. This 115-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and free valet parking.


Sit down for a leisurely bite to eat at the onsite buffet restaurant, or enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 6 AM to 10 AM.


A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a balcony, a safe, and a phone.

Property features

Guests of Kenzi Basma Hotel enjoy access to free WiFi in public areas, a conference center, and coffee in a common area. Free valet parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include express check-in, express check-out, and a TV in a common area.

Room options

superior chambre single

Full 1 | Twin 2 | Sleeps 1

Standard Twin

King 1 | Twin 2 | Sleeps 3

Superior Suite Duplex

King 1 | Sleeps 3

Premium chambre Single

Queen 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend this hotel

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