Ugh
Location WHAT I DIDNOT LIKE IS THEIR COMPUTER SYSTEM.Check in - put in wrong room with wrong card number. Check out also was not proper. Took long time. Breakfast many items not there. Bagels were there with no cream cheese.
La Quinta Inn & Suites by Wyndham Rome is located within a few miles (5 km) of Rome Area History Museum and The Forum. This 45-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Start your day off right with a free full breakfast, served each morning from 6:00 AM to 9:00 AM.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Washers/dryers, refrigerators, and microwaves are other standard amenities.
Guests of La Quinta Inn & Suites by Wyndham Rome enjoy a gym, free WiFi in public areas, and a business center. There's free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool, express check-out, and a terrace.
Ugh
Location WHAT I DIDNOT LIKE IS THEIR COMPUTER SYSTEM.Check in - put in wrong room with wrong card number. Check out also was not proper. Took long time. Breakfast many items not there. Bagels were there with no cream cheese.
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Rome. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we fail to meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We did not charge double. first charge was room charged and second was an authorization charge. once you check out, an authorization money you will get 3 to 5 business days. sorry for inconvenience. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Sam Raval General Manager La Quinta Inn & Suites by Wyndham Rome
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we fail to meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Sam Raval General Manager