Great
The floor in the room above me squeaked. The people staying above got up very early. They walked around a lot, so it was impossible to get a good night's sleep. The walking and the squeak were totally annoying.
Property had an old school rustic motive. Only complaint is the room could use more electrical outlets.
Extremely dirty and odiferous. Looked like a low income housing project. I was appalled. The hostess was kind enough to cancel my reservation when I saw how smelly and disgusting the property was.
Had to change rooms 3 times, first was already occupied, second toilet leaked, third was OK
Hotel price was reasonable for this type of hotel.
Very nice older hotel with great staff and amazing views. Pool is very nice and room was comfortable and clean.
The hotel staff was very rude, the gentleman was annoyed i called to book an additional night and hung up on me. The ice machine was broken, stairs were closed with caution tape, pool was closed with caution tape. Blanket on bed was extremely thin, tub faucet dripped. We had 2 tires slashed in the parking lot, one on the vehicle with a knife and the spare was punctured so when we drove to Tahoe for a wedding we came out to find out the spare we put on was flat. New tires cost $476. When I called to find out about hotel security I was told there weren't camera's in the front and there was nothing the hotel could do. When I further expressed my frustration the shift manager became rude and stated it wasn't the hotel's fault. Worst hotel experience ever!!
Really enjoy this small, comfy, happy place! I used to come here on an annual basis until about 6 years ago. Great view from the lounge of Topaz Lake. Food in the steak house and café is XLNT! Order the rack of lamb... We will be back.
Friendly and helpful, even sweet to my wild children
Rooms are a little spread out and difficult to find. They should have building numbers to make it easier to find.
It is a very nice location on lake Topaz. The hotel reception is nestled inside a crappy Casino. It took me while to figure out where to park. The only thing I didn't like about my stay is that you have to get to the Casino in order to check in and check out. Due to smoking being permitted, it stinks. My wife is a non-smoker and she couldn't stay there for too long. Other than that, the rooms are actually located elsewhere. There are multiple buildings. The overall cleanliness of the room is pretty good. You will most probably get a gorgeous view of the lake unless you stay in the lower levels. To sum it up: crappy reception, decent-to-good room for a two star hotel. Nice view of the lake if you get it!
You charged us $68.00 for the trip and they charged my credit Card $58.00. Can't get through to you on the phone and they told me to call you. One of you owes me a refund!!!!!!!!
Topaz Marina is a short stroll from Topaz Lodge, and other popular attractions like Topaz Lake Park are within a few miles (5 km). This hotel has 97 rooms and welcomes guests with conveniences like 2 restaurants, a casino, and an outdoor pool.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Get a pick-me-up at the coffee shop/café.
Topaz Lodge's 97 air-conditioned rooms provide coffee makers, safes, and phones. Guests can expect free WiFi and 30-inch TVs with cable channels. Other standard amenities include ironing boards, desks, and free toiletries.
Guests staying at Topaz Lodge enjoy access to a casino, an outdoor pool, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a meeting room, a business center, and a computer station.
Great
The floor in the room above me squeaked. The people staying above got up very early. They walked around a lot, so it was impossible to get a good night's sleep. The walking and the squeak were totally annoying.
I am sorry to hear this. We have many workers in and I am sure that this is what happened. Thank you for your stay.
Property had an old school rustic motive. Only complaint is the room could use more electrical outlets.
Thank you very much for your valued input. What room did you stay in? We look forward to a future visit.
Thank you!
We want to take a minute and thank you for your recent visit.
Thank you for your positive review of the Topaz Lodge. We hope to see you again in the future!
I see you didn't enjoy your stay at the Topaz Lodge. Would you please tell me what we did wrong? I would appreciate it. Thank you!
Extremely dirty and odiferous. Looked like a low income housing project. I was appalled. The hostess was kind enough to cancel my reservation when I saw how smelly and disgusting the property was.
Had to change rooms 3 times, first was already occupied, second toilet leaked, third was OK
Hotel price was reasonable for this type of hotel.
Thank you for your recent stay. We look forward to a future visit.