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Pinegrove Hotel

3.0 star property
Hotel in Carlisle with free parking

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Photo gallery for Pinegrove Hotel

Meeting facility
Single Room | Individually decorated, individually furnished, desk, iron/ironing board
Standard Family Room (Sleeps 3) | Individually decorated, individually furnished, desk, iron/ironing board
Interior
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
262 London Rd, Carlisle, England, CA1 2QS
  • Place, Eden Rock
    ‪6 min walk‬
  • Place, Brunton Park
    ‪4 min drive‬
  • Place, Carlisle Cathedral
    ‪4 min drive‬
  • Airport, Carlisle (CAX)
    ‪16 min drive‬

Room options

View all photos for Single Room

Single Room | Individually decorated, individually furnished, desk, iron/ironing board

Single Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Individually decorated, individually furnished, desk, iron/ironing board

Double Room

7.6 out of 10
Good
(13 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Family Room (Sleeps 3)

Standard Family Room (Sleeps 3) | Individually decorated, individually furnished, desk, iron/ironing board

Standard Family Room (Sleeps 3)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Family Room (Sleeps 4)

Standard Family Room (Sleeps 4) | Individually decorated, individually furnished, desk, iron/ironing board

Standard Family Room (Sleeps 4)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Carlisle

Pinegrove Hotel places you within a leisurely stroll of Eden Rock and Carlisle Masjid. This 3-star hotel has 24 rooms and welcomes guests with a bar/lounge, free in-room WiFi, and free self parking.

What's nearby

  • Eden Rock - 6 min walk - 0.3 miles
  • University of Cumbria - 17 min walk - 0.9 miles
  • Brunton Park - 4 min drive - 1.3 miles
  • Carlisle Cathedral - 4 min drive - 1.5 miles
  • Magic Castle - 5 min drive - 1.9 miles

Getting around

  • Carlisle Station - 6 min drive
  • Carlisle (CAX) - 21 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪KFC Carlisle - ‬6 min walk
  • ‪Pizza Hut - ‬9 min walk
  • ‪Central Chippy - ‬10 min walk
  • ‪Costa Coffee - ‬8 min walk

About this property

Pinegrove Hotel

Hotel in Carlisle with free parking
Pinegrove Hotel features free WiFi in public areas and a banquet hall. There's free parking if you drive.
Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, phones, and desks are also available.

Similar properties

Reception
Ox Hotel Carlisle
  • Free WiFi
  • Gym
  • Breakfast available
  • Bar
7.2 out of 10, Good, 506 reviews
$36 nightly
The price is $43
Nov 28 - Nov 29
Total with taxes and fees
Ox Hotel Carlisle

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • English breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 10 for adults and GBP 10 for children
  • A bar/lounge

Conveniences

  • Guidebooks

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Pinegrove Hotel Hotel
Pinegrove Hotel Carlisle
Pinegrove Hotel Hotel Carlisle

Frequently asked questions

Are free cancellation options available at Pinegrove Hotel?

Pinegrove Hotel provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to do near Pinegrove Hotel?

This hotel is located in Carlisle within a short 7-minute walk of Eden Rock. You'll also find Brunton Park and Bitts Park within a short drive.

Will I be able to park at Pinegrove Hotel?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Pinegrove Hotel feature a casino?

No, Pinegrove Hotel doesn't have a casino.

Will I find an indoor pool at Pinegrove Hotel?

No, there is no indoor pool at this hotel.

Are there hot tubs at Pinegrove Hotel?

No, there isn't a spa tub at this hotel.

Does Pinegrove Hotel have a restaurant that serves breakfast?

Pinegrove Hotel offers an English breakfast each morning for a surcharge though there is no restaurant.

Will Pinegrove Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Pinegrove Hotel for a fee of GBP 15 per pet, per night.

Does Pinegrove Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Pinegrove Hotel?

The closest major airport to Pinegrove Hotel is Carlisle (CAX), which is 9 mi away (21 minutes by car).

Are there rooms with balconies at Pinegrove Hotel?

No, there aren't any guestrooms with balconies at Pinegrove Hotel.

Reviews

Pinegrove Hotel Reviews

7.0

Good

7.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 55 out of 194 reviews
Rating 8 - Good. 58 out of 194 reviews
Rating 6 - Okay. 34 out of 194 reviews
Rating 4 - Poor. 20 out of 194 reviews
Rating 2 - Terrible. 27 out of 194 reviews

Reviews

6/10 Okay

Susan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

K

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ergh... Avoid!!

The hotel made us give loads of personal data ahead of time (photos, driving license images etc) and gave a key code to access keys but there was a reception. There seemed to be a bar but it was pumping loud, awful music so we didn't investigate. The room was horrible, old and poorly maintained. It was horribly hot with weird poor quality furniture in odd places (they clearly wanted a wardrobe but had no space so it was up against the entrance door.) what a shame as the exterior was immaculate.
Stayed 1 night in Aug 2025

6/10 Okay

Dominic

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Very tired and out of date

The outside of the hotel is ok. Walking in and to reception we started to get an air of faded gradiour. Quality tiles but a feeling of it all being rather tired. We made our way to room 27 and found this was down a side corridor. The room was adequate but again felt very tired. Tiny flat screen TV about 18"! Bathroom had some black mould in. Shower was an old electric one. Furniture dated. Overall it just felt very 80's and needing to be smartened up. But it was adequate and the beds were comfy enough. Breakfast was ok, nothing special, but again adequate. There was muesli, cornflakes. bran flakes and I think something else, jugs of orange and apple juice and a cooked option. The menu had kippers on it with a sticker over it, just indicative of the tired nature of the hotel. This hotel needs bringing into the 21st century. I believe the current owner bought it 2-3 years ago but from what we saw hasn't invested in it. It's a shame as it could be much nicer, but probably needs a good but of investment in new bathrooms, decoration, carpets etc.
Stayed 1 night in Aug 2025

8/10 Good

Bernard

Traveled with group
Liked: Cleanliness, staff & service
A choice of dining options within easy walking distance. In spite of a somewhat run down appearance the Pinegrove offers great value accommodation with the essentials provided (comfortable beds, decent shower, TV, kettle with tea and coffee in the room).
Stayed 1 night in Aug 2025

8/10 Good

angela

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Julie

Traveled with family
Liked: Staff & service
Family of 4 (adult children) stopped here for a night on our way to Edinburgh. The hotel was redesigned to a hotel in the 1980s from a historical building from the 1880s. Decor is original from both centuries. It is in need of major updates. However, beds were fine and shower worked ok. The walls are thin and we were happy our neighbors didn’t talk loud all night. I’d keep searching for another spot if I were you, but the stay here was adequate.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff are Great and very accommodating!

Very welcoming staff, who went out of their way to accommodate us with a late check-in and check out. My children really enjoyed our stay in this cosy hotel in Carlisle!
Stayed 1 night in Aug 2025

4/10 Poor

Michael

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Shaun

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Worsted hotel I’ve ever stopped in

I checked in on the 22nd,this hotel needs condemning holes in the wall shower that can only be described as a minging. It felt overwhelming to spend any time in the room so I left within a hour and found a Days inn which was 100% more in keeping to how a hotel room should be,very disappointed with the experience and would not stay at this hotel ever again in the future.
Stayed 1 night in Jul 2025

2/10 Terrible

Joanna

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never stay here. Horrible.

From the start to the finish, this hotel is horrible. the receptionist kept saying the place was getting refurbed, but clearly we didnt get a refurbed room in the roof for a family of 3. Smelt bad, looked bad, felt bad. Didnt get to try the free breakfast as we couldnt get out of there fast enough, didnt want skirvy. The shower had cobwebs within arms reach & on the ceiling above, we could clearly see 2 dead mice & a dead bird.
Stayed 1 night in Jul 2025

6/10 Okay

Tania

Liked: Staff & service, room comfort
Disliked: Cleanliness

Disappointing

Lovely big room and bed was very comfy. However, cleanliness let it down. We had someone elses towels left hanging on bathroom door and the bin was filthy inside. Also, surprised no mattress protector.
Stayed 1 night in Jul 2025

6/10 Okay

Bakhtiar

Traveled with family
Stayed 1 night in Jul 2025

6/10 Okay

Stephen

.
Stayed 1 night in Jun 2025

4/10 Poor

David

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

Booked a single room. Very small, no table or chairs, bathroom and toilet across the landing, very dated and run down. Would not stay again.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

The gentleman checking us in was super nice and hospitality. Breakfast was delicious, minus the instant coffee. Our family room was basic but had everything we needed. The shower was interesting to use.
Stayed 1 night in Jun 2025

6/10 Okay

Catherine

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Claire

Stayed 2 nights in Jun 2025

4/10 Poor

Julie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
rooms had a smell and felt generally dirty
Stayed 1 night in Jun 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
RIP off hotel, clearly double booked the room and failed to honour the booking with hotels.com that was made months in advance of the rat run the wall ultra marathon race. Profiteering….claimed to have no relationship with hotels.com, no evidence of the booking except on review I found an invite on the hotels.com messaging service for online checkin. This caused a great deal of stress for myself and my wife to find alternative accommodation in an over booked town. Luckily we found a pub, 25 minutes away……
Stayed 1 night in Jun 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly excellent staff, who were very helpful.
Stayed 1 night in May 2025

8/10 Good

Ryan

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were very polite, but the breakfast was average and a little greasy, but they were very attentive. The facilities were very dated and our window didn't shut properly and there was not another room for us to go to, not a massive issue in the end though as it was pretty quiet outside. Overall was a pleasant stay and would stay again, I would recommend maybe some uniforms and some modernising of the rooms though and maybe purchase something that cooks with less fat as well.
Stayed 1 night in May 2025

8/10 Good

Mustaq

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good customer service But outdated building Overall is food
Stayed 1 night in May 2025

6/10 Okay

Sonia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Too noisy. Yelling from next door. Good value for money breakfast.
Stayed 1 night in May 2025