4/10 Poor
Mr
Oct 12, 2025
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We arrived for a 2 night stay. The owner seemed a little agitated. We were given a parking permit & breakfast choice sheet, with our name & room number already completed. She was insistent we chose a specific time for our breakfast as she was cook & waitress. The entrance hall & stairs were clean. The bedroom & en suite were a good size, clean & the beds comfortable.
Next morning we arrived in the dining room where others were sat. Cereal etc. was available for self service.
The yoghurt was at room temperature & not pleasant. The clearly flustered owner then appeared,& complained guests had completed their breakfast sheets incorrectly with the wrong names & room numbers so confusing her & making the service difficult. I tried to help by sorting the sheets at which point I was asked whether I could cook & would I help in the kitchen. I declined. The service was a disaster with no one getting their food of choice.
When we returned that evening there was a note from the owner apologising that she had gone/was going to hospital and that breakfast would not be available the next morning. She left £15 cash per room as a refund for the breakfast, whether there was 1 or 2 people in the room. For some reason, there was only £10 for us.
We think the owner is either unwell or unable to cope with the demand of cooking & serving multiple guests.
Whether a cook would help is anybody's guess. Unfortunately, we would not recommend staying here and hope the owner gets the appropriate help.
Mr
Stayed 2 nights in Oct 2025
