Hotel Playa Westfalia3.0 out of 5.0
Recent guest reviews
The owner sets the standard for the best hospitality. We were in contact with her before our arrival and she was extremely responsive. My mother-in-law is wheelchair bound and the owner made sure she was comfortable at all times, that the room was right, etc. The staff is just as helpful. The first night we arrived late and one of the staff was aware of our arrival and was there to help my mother-in-law. The hotel is right on the beach. Most of the time we were the only ones at the beach, it was great! The pool is also wonderful and the bar/restaurant is feet away. Bar has a good selection of drinks and beers. Breakfast is served every day starting at 7, you get a beautiful view of the beach as you eat. Unfortunately, variety is lacking. It would be great if there was yogurt, cereal and some cheese offered. Since there aren't many options in the area having a restaurant on the premise is great, especially after a day of exploring. The location is a bit remote, but it is a short drive to Cahuita and about an hour away from Puerto Viejo. We felt safe the entire time. Puerto Limon was not what I expected. Definitely skip it, keep driving straight to the hotel. Some of the other reviews mention a musky smell and it is true. As soon as I walked into the room my allergies flared up. Once we kept the room cool it was much better. The AC worked well. The water pressure and warm water was better than I thought it would be. The rooms have flat screen televisions with English language channels. The WiFi was excellent, really strong signal. There are clean bath and beach towels available all the time. Rooms are cleaned every day. Only soap is given so make sure you have shampoo. You can buy from the hotel any toiletries you may have forgotten. This is not a five star resort. This is a family owned business with owners who are extremely attentive and staff who will make sure that you are comfortable. At times it felt like we had the whole place to ourselves. This was a really relaxing place. I was nervous prior to our stay due to the reviews and because I wanted my mother-in-law to be comfortable. We were all really happy with our choice!! We would definitely go back.
We were in maribu caribe with loud music and the worst food the first night then they emptied the pool without telling us so we took off and found this great hotel with real food and outstanding service. Plus it's right on the beach. The pool is always open. Great wifi. Very clean. This is the spot we should have stayed from the very beginning.
Helpful staff. Large room & bathroom. Frig and closet space. Has AC. Nice pool although the local crabs like it too. Restaurant menu is limited with many fried items. Could not swim in ocean in front of this hotel. Beware of crabs..scratch at your door in morning too
Puerto Limon is not nice, nothing for tourists so we took a cab to Playa Westfalia just 15 minutes away. We were so pleased we did. Warm, friendly staff, lovely pool, a clean, spacious room and best of all, really fine food in the restaurant. We also loved the free wifi! Highly recommend this quiet, charming spot.
We stayed at this hotel only because it was very close (3km) from the Limón airport and we had a very early flight.... which we almost did not make it to because the "concierge" never called us the taxi he promised. When we got there, check-in was swift and seamless. However, when we walked to our room, we found it (along with every other room along the way) wide open. I love airing rooms out as much as anyone, but not when it's in a climate full of mosquitos, spiders, cockroaches, lizards, and who knows what else. The room overall just felt kind of dingy. There was no hot water for showers and the towels felt like sandpaper. The only toiletry item provided was hand soap, and you had to pay for anything else you wanted. The dinner menu was limited but had traditional food so we opted for that and were severely disappointed... not good at all. At dinner we were joined by loads of warrior wasps which were swarming around the ceiling (one of the scariest insects out there if you've never heard of them). Breakfast was included but since we left before it started (at 7), we missed out and weren't given the option for having it earlier (that is something many hotels will do if they know you have to leave earlier). At almost $100 a night, it wasn't worth it. They definitely capitalize on the fact that they're isolated (unless you have a vehicle). I have traveled A LOT (to almost every continent and in many tropical countries) and this was so disappointing. They have a lot of potential, but need to learn a bit more about running an upscale (as the pricing suggests) establishment. Positives: The a/c, fan, and wifi all worked well. The bed linens were clean. The beach was beautiful and pretty much deserted. The resident dogs were sweet and very friendly. The property itself is quite beautiful.
The hotel is quite basic, our room was large but water pressure was terrible and hot water not always available. Hotel is right on the beach - not a nice yellow sandy one but great for long walks. Pool was good. Staff were all very pleasant and helpful. The property is secure, gates are locked at night and there is a security guard. Breakfast included was good and the restaurant is open for lunch and dinner, closed on Mondays.
The Carribbean side isn't built up as the Pacific, but I still enjoyed my stay here. Helpful friendly staff. Adorable well kept dogs (30) on property! They'll go with you for a walk to the beach. The rooms are HUGE with good AC, decent wifi and a fridge. If they have a hot plate and/or a microwave you could really stay here for a long time. If you want tranquility, you will find it here.
We expended almost a week in this hotel. My family and I pass new years in the hotel. The friendly staff and management is one of the things that made everything so enjoyable. Personally it is a pretty nice place to stay even if it is only for a night or a week.
We expended almost five days over there. The people are Very friendly and helpful. Good facilities and, comfortable rooms. Although my trip was for business but I enjoyed the stay and visit some places.
My boyfriend and I was in the hotel. We made the reservation for one night and we have been over there for two nights more. The property is big quite, clean and walk along the beach is amazing. I love the dogs and all the mornings we went to walk with my sweet boyfriend and always go with us Oso and chokita lovely and loyal dogs. The service is good, food very good and healthy. The manager is very friendly and always Diana and Josue was talking with us. We going to come back the next vacation. All the staff is very friendly we feel at home. So grateful with all the staff.
Reviews from Trip Advisor
93% of guests recommend this hotelTotal of 153 reviews