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Best Western Premier Heronston Hotel & Spa

4.0 star property
Hotel in Bridgend with a fitness center and spa services

Choose dates to view prices

Photo gallery for Best Western Premier Heronston Hotel & Spa

Desk, laptop workspace, iron/ironing board, free WiFi
Terrace/patio
Exterior
Reception
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Spa
  • Room service
  • Gym
  • Bar

Explore the area

View in a map
Ewenny Road, Bridgend, Wales, CF35 5AW
  • Place, Ewenny Priory Church
    ‪20 min walk‬
  • Place, Church of St Aengus
    ‪4 min drive‬
  • Place, Cardiff Bay
    ‪28 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking

  • 308 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 308 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking

  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Double Bed, Non Smoking

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

  • 431 sq ft
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

Standard Double Room

  • Sleeps 2

Superior King Room-Non-Smoking

  • Sleeps 2

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 2 Twin Beds, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds) | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

9.6 out of 10
Exceptional
(8 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking (with Sofabed)

Deluxe Room, 1 Double Bed, Non Smoking (with Sofabed) | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 1 Double Bed, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(9 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed)

Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed) | Desk, laptop workspace, iron/ironing board, free WiFi

Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 308 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed, Accessible, Ground Floor (Walk-in Shower)

Deluxe Room, 1 Double Bed, Accessible, Ground Floor (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 1 Double Bed, Accessible, Ground Floor (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Bed Room

  • Sleeps 2

Deluxe Double Bed Room with Sofa Bed

  • Sleeps 3

Standard Room with One Double Bed and Two Single Beds

  • Sleeps 4

Deluxe Twin Room with Skylight Window

  • Sleeps 2

Junior Queen Suite

  • Sleeps 3

Honeymoon Suite With Double Bed-Non-Smoking

  • Sleeps 2

1 Double 1 Single, Non-Smoking, Family Room, 3rd and 4th Beds Single

  • Sleeps 5

View all photos for Accessible-1 Double, Mobility Accessible, Walk in Shower, Ground Floor, Deluxe Room, Grab Bar, Non-Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Accessible-1 Double, Mobility Accessible, Walk in Shower, Ground Floor, Deluxe Room, Grab Bar, Non-Smoking

  • Sleeps 2

Superior Double Room

  • Sleeps 2

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About the neighborhood

Bridgend

Located within a mile (2 km) of Ewenny Priory Church, Best Western Premier Heronston Hotel & Spa is within 2 miles (3 km) of Church of St Aengus. This 4-star hotel welcomes guests with 75 rooms and conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Ewenny Priory Church - 20 min walk - 1.1 miles
  • Church of St Aengus - 4 min drive - 1.8 miles
  • Cardiff Bay - 28 min drive - 25.7 miles
  • Principality Stadium - 29 min drive - 23.8 miles
  • Cardiff Castle - 29 min drive - 23.6 miles

Getting around

  • Bridgend Station - 8 min drive
  • Cardiff International Airport (CWL) - 36 min drive

Restaurants

  • ‪Domino's Pizza - ‬3 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Cabo Roche - ‬13 min walk
  • ‪Old Castle Pub - ‬14 min walk
  • ‪Coast Coffee - ‬12 min walk

About this property

Best Western Premier Heronston Hotel & Spa

Hotel in Bridgend with a fitness center and spa services
At Best Western Premier Heronston Hotel & Spa, guests have access to a gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free newspapers, a terrace, and laundry facilities.
Guests can expect free WiFi and LCD TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, phones, and ironing boards.
Recreational amenities at the hotel include a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include hot stone massages, facials, body scrubs, and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Crane
  • Ewennys Bar & Grill

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Elevator (31 inch wide door)
  • Grab bar near toilet (26 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The property hosts various banquet events throughout the year. Guests may be able to hear event related noise at any time.

Renovations and closures

The following facilities or services will be unavailable from August 5 2025 to January 31 2026 (dates subject to change):
  • Sauna
  • Swimming pool
The property will be renovating from August 5 2025 to January 31 2026 (completion date subject to change). The following areas are affected:
  • Sauna
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Tuesday:
  • Full-service spa
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10.00 per pet, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Heronston Hotel Bridgend
Best Western Heronston Hotel
Best Western Heronston Bridgend
Best Western Heronston
Bridgend Best Western
Best Western Bridgend
BEST WESTERN Heronston Hotel & Spa Bridgend, Wales
Premier Heronston & Bridgend
Best Western Heronston Hotel Spa
Best Western Premier Heronston Hotel Spa
Best Western Premier Heronston Hotel & Spa Hotel
Best Western Premier Heronston Hotel & Spa Bridgend
Best Western Premier Heronston Hotel & Spa Hotel Bridgend

Frequently asked questions

What can I see near Best Western Premier Heronston Hotel & Spa?

This hotel is located in Bridgend, close to Coed-Y-Mwstwr Golf Club, Trecco Bay, and Southerndown Golf Club. You'll also find Candleston Castle and Newcastle Castle within a short drive.

How much does it cost to stay at Best Western Premier Heronston Hotel & Spa?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Best Western Premier Heronston Hotel & Spa on Dec 18, 2025 start from $107.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Premier Heronston Hotel & Spa?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Best Western Premier Heronston Hotel & Spa?

Spa services at the hotel include hot stone massages, facials, body treatments, and mani/pedis. The spa is closed on Tuesdays.

Does Best Western Premier Heronston Hotel & Spa have a casino on the premises?

No, Best Western Premier Heronston Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Best Western Premier Heronston Hotel & Spa?

No, there is no indoor pool at this hotel. Note though that pool facilities will be unavailable from August 5 2025 until January 31 2026 (subject to change).

What will couples enjoy most about a stay at Best Western Premier Heronston Hotel & Spa?

Couples staying at this hotel will appreciate amenities like around-the-clock room service as well as a bar and a restaurant.

Does Best Western Premier Heronston Hotel & Spa have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Premier Heronston Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Best Western Premier Heronston Hotel & Spa serves a full breakfast for a surcharge each morning at Crane.

Will Best Western Premier Heronston Hotel & Spa allow pets to stay for free?

Although they can't stay for free, pets are welcome at Best Western Premier Heronston Hotel & Spa for a fee of GBP 10.00 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Best Western Premier Heronston Hotel & Spa?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Best Western Premier Heronston Hotel & Spa?

The closest major airport to Best Western Premier Heronston Hotel & Spa is Cardiff International Airport (CWL), which is 17.1 mi away (36 minutes by car).

Can I book a room with a balcony at Best Western Premier Heronston Hotel & Spa?

Yes, some guestrooms at Best Western Premier Heronston Hotel & Spa offer a patio and may feature garden views.

Does Best Western Premier Heronston Hotel & Spa have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Best Western Premier Heronston Hotel & Spa.

Best Western Premier Heronston Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 55 out of 120 reviews
Rating 8 - Good. 30 out of 120 reviews
Rating 6 - Okay. 19 out of 120 reviews
Rating 4 - Poor. 9 out of 120 reviews
Rating 2 - Terrible. 7 out of 120 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Hugh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had recently had an uplift all area's felt clean and modern. Good clean, spacious room, comfortable bed. Unfortunately swimming pool was out of order which was a disappointment, as,it was something we had looked forward to enjoying. Staff helpful and pleasant, good parking.
Stayed 3 nights in Aug 2025

2/10 Terrible

Alex

Stayed 3 nights in Aug 2025

10/10 Excellent

Nosher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed mattress was a little hard other than that great
Stayed 1 night in Aug 2025

4/10 Poor

Malcolm

Stayed 3 nights in Jul 2025

6/10 Okay

Alan

Stayed 1 night in Jul 2025

8/10 Good

Colin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Alex

Stayed 2 nights in Jul 2025

10/10 Excellent

yong

Stayed 2 nights in Jul 2025

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Attila

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Hugo

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

Good value for money

Spacious room and very friendly staff. Good Wi—Fi connectivity (might seem like a strange thing to mention but several hotels fail at this). Breakfast in the restaurant was served quickly, was generous and very good. One downside to mention is the lack of air conditioning. Seems like many UK hotels are still allergic to them, for some reason. Seems like in this day and age having an AC should be the bare minimum. Fortunately the temperature was not too high. Otherwise I would have to use a small fan provided.
Stayed 1 night in Jun 2025

10/10 Excellent

Tomas

Stayed 1 night in Jun 2025

6/10 Okay

Joanna

Traveled with partner
Liked: Cleanliness
The staff were lovely. Breakfast was a bit slow and it was difficult to see who was directing operations. Sound-proofing was not great - a room near us (perhaps above) was chatting from 4 am on our first night and playing dance music loudly for much of our second night. As there was no air conditioning we had opened the windows to try to cool down but had to close them in an effort to stop the noise but it didn’t do much. Unfortunately we also had a fire alarm go off while we were still in bed and had been given a code for the safe which locked it and it took 24 hours to regain access to our valuables. Overall there was just something ‘off’ about the service (the problem with the safe not being passed on to the next shift; being referred to by our room number not our name; being suggested that we open the bottle of champagne ourselves etc) and we thought that staff training might have been a bit lacking. The potential was there, it just needed refinement.
Stayed 2 nights in Jun 2025

2/10 Terrible

David

Business traveler
Disliked: Staff & service
Double charged for the stay. Loud event on that evening and the carpark is quite loud when the windows are open. Breakfast was below the expected standard for such a busy hotel.
Stayed 1 night in Jun 2025

4/10 Poor

David

Business traveler
Disliked: Staff & service
Breakfast is chaotic every morning. 1st morning 30 minute wait after ordering. 2nd morning my order was forgotten to the point I had to leave before being served, waiter came back 20 minutes later to advise the order was forgotten and I can reorder again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Spa slippers and some rubbish floating around for length of stay, room 28.
Stayed 2 nights in Jun 2025

10/10 Excellent

PHILIP

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
All good as always
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

stuart

Stayed 1 night in Jun 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing the only issue is the floors needed a little more sweeping and dry mopping.
Stayed 1 night in May 2025

6/10 Okay

Ernestina

Stayed 1 night in Feb 2025

6/10 Okay

Krista

Traveled with partner
Liked: Cleanliness, staff & service
Firstly, the reception staff were very helpful allowing us to check in early as we had a wedding to attend to elsewhere. The waiting staff were great too However, a very busy private wedding at the hotel made the very small bar and garden area inaccessible. Later in the evening the noise from these guests interrupted our sleep for most of the night till 3am.There is very limited disabled parking and a long way to walk to disabled friendly rooms. Therfore, I would not stay here again
Stayed 1 night in May 2025

4/10 Poor

Alex

Stayed 1 night in May 2025

10/10 Excellent

Alex

Stayed 1 night in May 2025

10/10 Excellent

Alex

Stayed 1 night in May 2025

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