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Whatever the reason a person books a hotel room, you would hope it would not make u wish u slept in your car! This econo lodge in Marion had used bedding down the entire hallway outside each door (except my occupied room). I was actually afraid to come out! It was a Saturday afternoon I saw it& Sunday it was all still there! It had to be 90 degrees on the 3rd floor! The industrial fan was not even plugged in. The air was stagment and it felt like I was in a hospital or prison or anywhere that’s not very pleasant. I was traumatized to the point I was speechless. I should have taken pictures of it. I hope I got the message out there....
The front desk staff was very friendly and the price was fair. That's where the pleasantries end. The whole hotel was blazing hot (it was only 63 degrees outside) with giant barn fans all over the place trying to circulate air. Our room was super hot and musty. It was clean but not in the greatest shape. The whole hotel isn't the greatest but for $60 I guess beggars can't be choosers.
The Indian lady from front desk was extremely rude, I called for new towels and they brought us wrong size towels, on the way up I picked 4 hand towels and she yelled at me by the elevator “put that down put for down” I tuned to make sure she talks to me and my sister I couldn’t believe my eyes someone speak to you like this at any hotels, and she said I owned this place and you have to call for towels! “ for 4small hand towels!!!!” And I travel all around the world, I booked here because they rest were all fully booked due to graduation parties, I wanted to go to the gym; treadmill didn’t work And the weights were all so dirty and lots of tissues on the floor, the swimming pool water was the color of sandy river which my sister refuse to get in the water! Let’s not talk about breakfast which was a disaster! They should not leave this place open it was a horror house! On Sunday which was the highest check out Day all the linens were in the hallway we stayed at level 3, I opened the door and all I see was towels and linens in front of the other rooms until the next day.
The staff was courteous and helpful. They really care. The rooms are clean and comfortable, and the price is reasonable, and it's right along the interstate and very near a lot of good choices for dining. Free continental breakfast, including waffles. For hotels in this price range, they do a good job.
I had booked a room through a website only to get there and find out they didn’t have any “pet rooms” left. The woman at the desk was extremely rude to me about it, and then had the nerve to say that the pet fees were going to be $50 per night for my large dog, an additional $20 for my smaller one, and that she knew I didn’t have much money. So “it’s just not going to work out”. Are you kidding me? I would gladly have paid the pet fees, not that it should have mattered if they didn’t have a pet room available in the first place? So we stayed next door for twice the amount of the nightly cost and I was honestly just happy to have somewhere for my dogs to get some rest after driving in the car all day. I really can’t see southern Illinois being a sought out place for vacation, so losing someone who was willing to pay $130+ per night to stay at a 1 star hotel is not the business model I would be choosing. The lobby was filled with a smoke smell and the pool looked so run down. I’m glad I went elsewhere, I don’t know how this place is even still open.
I suppose there's a lot of folks from the upper middle class who stop here figuring they'll save some money, and instead endure some culture shock. Either that, or they don't remember life before 1990. Lack of a security lock on the outside doors, is an asset for me, because it's one less card key entry I have to wrestle with when carrying in or out personal belongings. This isn't urban Chicago or St. Louis, this is small town far Southern Illinois. One's chance encountering criminal activity because of the doors is quite slim. No A/C in the hallways? I'm not living or sleeping in the hall. How different is this than motels with outside room entries? A/C in the room was fine. Wi-FI only pulling about 5mps download, but ran my Roku Stick and streamed just fine on the in room flat screen. Cable package lacks some sports channels, otherwise I could've gotten by without the Roku. Mother and Daughter team checked me in, friendly and courteous. Yes they communicate among themselves in their native language, but I don't see how that is a problem as some other reviewers seem to think it is. Motel is old, probably 1970's vintage, but has a coziness and quaintness about it. Clean and functional. If you have a reservation and arrive early, you'll get a ground level room close to your car.
Honestly, how in the H-E double toothpicks does this dump keep its Choice hotels flag? A huge blemish to the brand. Rude front desk clerks who are comfortable speaking in a foreign language ABOUT you in FRONT of you. Attire of front desk agents extremely unprofessional. No name tags. Absence of anything clean, from the elevator to the bathtub. Filthy. Unsecured outside entrances. Smoke detector dangling from ceiling. Frig looked like it had gone 10 rounds in a heavy weight fight. Millennials won’t know how to use this 40 year old phone in room. No alarm clock. No coffee pot. Rusted or missing bathroom fixtures. No visible outlets to plug a charger into. No security lock on room door. No Do Not Disturb door hang tag. Terrifyingly unsafe lighting fixtures. Convinced this weary traveler to never choose this Choice hotel EVER again. I’ll stick to Best Western from now on, a brand I can trust to comply with corporate standards. Shame on you Choice.
You get what you would expect for $60 a night. Room was clean. Bed was ok. Pillows seemed newer. No coffee pot. Lady at check in was nice. Cheap and clean.a/c worked . If you want more, the Hampton is down the road.
During a recent road trip, my wife and I stopped here for the night, and it would have been better to sleep in the car. The front desk clerk was rude, the rooms were barely habitable, and the hall smelled musty. But after 14 hours on the road, we just needed a mattress and a pillow. At least we didn't have bedbug bites the next morning. I don't even know how their continental breakfast was; we didn't stay long enough to try it.
Most of reviews are correct. Hallways hot and humid, needs ALOT of updating, breakfast not much at all, but front desk person very friendly and helpful and the air worked great in the rooms. If you sleep in the hall then it is your own fault. Like I said you get what you pay for. And it has a pool!!!
Located within a mile (2 km) of Rent One Park, Econo Lodge is within 2 miles (3 km) of Kokopelli Golf Club. This 92-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Free full breakfast is included with your stay.
Guests can expect to find free WiFi and 39-inch an LED TV with cable channels. Other standard amenities include a refrigerator, a microwave, and free long-distance calls.
Guests of Econo Lodge enjoy a spa tub, free WiFi in public areas, and spa services. Free parking is included with your stay. The 24-hour front desk has staff always at the ready. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.