Venezuela Marriott Hotel Playa Grande4.5 out of 5.0
Recent guest reviews
The attention of all the hotel staff is exquisite making you feel welcome and at home. The facilities are pleasant in all environments; it is a very clean, nice and comfortable hotel. Special thanks to all the Front desk staff, restaurant, pool bar, spa, etc., especially to Amanda, Samir, Sabrina, Betania in the front desk, Giusmay and Eduardo in the VIP lounge, Diana with her excellent attention taking care even the smallest detail, to Brady and Mariaelena at the SPA; Each of them excellent professionals. Thank you all.
When Venezuela is in the middle of a difficult situation , this hotel seems to be somewhere else . Good , clean and large room , with complimentary drinking water and tea/coffee . Bathroom complete with nice amenities . In a country with shortage of food , the hotel restaurant provides all kind of meals . Gym , pool , spa and some social games are available . Friendly staff specially Alex and Daniel , two of the restaurant waiters . Well done !
Excellent hotel in Venezuela, very nice rooms, pool, restaurants and lobby bar , and very nice staff . Many thanks Mr Jeferson Yanez for your hospitality when I visit the restaurant (Excellent Service) . Marriott Hotel Playa Grande its the best Hotel in La Guaira Venezuela.
From the moment you drive up you are received by a bellman with the biggest welcoming smile. There is a Gigantic, very attractive reception area. There is a very quick check in/out system. The rooms are welcoming, clean and beautiful with a great view of the sea, The Pool "Ah the Pool". The service at the restaurant is warm, quick and professional and Kids friendly too. Made us feel as at home as possible. If there is something that's not on the menu you can always request speaking to the chef who will gladly come over to your table and personally attend to your wishes. Use your credit card for reserving. Pay in the local currency - you will see a great difference. There is also a free shuttle service to the hotel vice versa.
Hi, I stay at this hotel for one night because it is at 10 minutes away from the airport. It is a very nice place with great facilities. Only two not very good points which I would like to highlight: There is wi-fi only in certain areas, I felt dissapointed because the wi-fi was not available in my room so, if you need wi-fi then yuo need to tell them and pay for it, It is not nice if we are staying at a 5 stars hotel! The second point is that it took very long for getting the food ready for us during our dinner tme at the restorant. Regards...
The hotel is conveniently located some 15 min drive from Simon Bolivar airport, so it is a good option if you need to catch an early flight and want to avoid any inconvenience in the unpredictable Caracas-La Guaira road. There are only two options in the 5-star hotel segment in the airport area. This is the option to go with if you like to feel the Caribbean and have a nice ocean view; however, the other 5-star hotel in the area could be more convenient if you want to be really close to the airport. Our room was big, comfortable and clean, however, it had a strong and unpleasant smell due to humidity. Our bed was very comfortable and noise insulation was good. The bathroom was clean and toiletries were good, despite the empty Kleenex box. A/C, TV and Wi-Fi worked with no issues. Although our room was fine, it lacked of basic items like a mini bar and it looked as it was ready for some upgrades, considering the hotel category. The pool area was very nice, however, it was too noisy due to some people playing high volume music. The loud music played by individuals (probably not guests but local people that just paid a fee to use the hotel pool during the weekend) combined with the hotel ambient music, created an atmosphere that was everything but peaceful and relaxing. There is a great ocean view from the pool area and restaurants, however, there is no direct access to the beach. Hotel value could be poor or great, depending on the exchange rate you are allowed to use. If you are paying in foreign currencies, the 212 $/night rate may look like too much for the service you get. However, if you manage to pay in local currency, the equivalent in foreign currencies will be the lowest rate you would ever pay for a 5-star hotel. Breakfast was varied and tasty, however, not as varied as in other hotels of the same category in Caracas. Hotel staff was very friendly, especially the trainee guys in the front desk and the young lady in the ground level outdoor snack bar. PROS: Friendly staff, quiet rooms, comfortable beds CONS: Smelly rooms, Noisy pool area In summary, Marriott Playa Grande is a nice option in the airport area offering an overall good service and good sleeping quality. They just need to improve in maintenance and upgrade their facilities to really deserve the five stars.
Great people giving their best to please all guests. Nice local food and fruit beverages. Very helpfull front desk and spacious rooms. Nice sunset comlimentary beverage, near private beach, you can see the sea from any room.
considering all of Venezuela's economic and political problems (and lack of basic goods). . > the Marriott Playa Grande is an "oasis" in the middle of a "war zone." The Marriott Playa Grande is the ONLY hotel and public facility I know of in Venezuela with ample toilet paper rolls, boxes of Kleenex, shampoo, toiletries, etc which barely and/or do not exist elsewhere in Venezuela. Everything was very clean and well taken care of. The food was amazing, fresh and reasonably priced for a 5 star hotel. The pool was spotless and lots of fun with a great view of the ocean (nice DJ and pool side snacks and beer too). The hamburgers were out of this world! ALL the staff were incredible very customer service focused and smiling, always wanting to be helpful. This level of customer service exists nowhere else in Venezuela that I know of. The reason the staff were so good is because all of their Managers were amazing Supervisors. Thank you Geralnd, Ernesto, and everyone else! We had an amazing 3 nights forgetting that we were in Venezuela. .instead enjoying your 5 star resort. Recomendamos ampliamente este hotel, las instalaciones estan muy limpias y el personal es muy muy amable, hacen un buen trabajo y trabajan muy duro para hacer amena la estadia de sus huespedes. Gracias
I spent 5 days in this hotel and was above my expectations, first of all it shouldn't be only a Marriott its guest rooms and public spaces are better than many JW Marriott I've visited around the world. We all had a good vacation time and considering the situation of the country you feel like in a safe bubble where you can have all the food and drinks that you like. The personnel was kind and the service was great.
Great services from Mirsha, Marian, Daniela an Yessica Good food and many options for children. It is save place to forgot the stress of the city and feel conftable inside. The pool area is the best. congratulations
- Onsite dining
- Outdoor pool
- 24-hour health club
- Free children's club
Venezuela Marriott Hotel Playa Grande places you 18 mi (29 km) from Caracas Cathedral and 18.3 mi (29.5 km) from National Library of Venezuela. This 4.5-star hotel has 207 guestrooms and offers an outdoor pool, a 24-hour health club, and a conference center. National Pantheon is also 18.4 mi (29.6 km) from this Catia La Mar hotel.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is available for a fee.
Venezuela Marriott Hotel Playa Grande's 207 rooms are air-conditioned and provide refrigerators, coffee makers, and free bottled water. Guests can expect to find WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Laptop-compatible safes, ironing boards, and desks are other standard amenities.
Guests staying at Venezuela Marriott Hotel Playa Grande enjoy an outdoor pool, a 24-hour health club, and WiFi in public areas. If you drive, self parking is USD 1 per day, or you can take advantage of the airport shuttle for USD 15 per vehicle roundtrip. Staff members are on hand to provide dry cleaning/laundry services, concierge services, and luggage storage. Additional amenities include a conference center, a business center, and a free kid's club.
Reviews from Trip Advisor
71% of guests recommend this hotelTotal of 734 reviews