Venezuela Marriott Hotel Playa Grande4.5 out of 5.0
Recent guest reviews
I’m sorry but there is no “sugar coating” the reality of what goes on in Venezuela. This country is destroyed by a horrible dictatorship. If you’re a visitor, don’t let anyone “fool” you into thinking this hotel is great. To prove my point, I was inside my hotel room & an employee insisted he fix my door lock. I called down to the front desk & they even admitted it was an employee! I told him through the door that he was not allowed to do that. I even recorded him through the peephole with my cellphone. I don’t know what you truly expect from this country....but in most other countries....the employees DO NOT TRY TO PICK THE LOCK...ESPECIALLY WHEN YOU ARE INSIDE! It’s such a horrific problem with kidnapping & murdering people in Venezuela...that even though the Marriott is originated in the United States....Marriott in the USA has turned their backs on this situation. They literally are looking the other way, hoping this incident will go away. Be warned...the Marriott is not even great at all. Good luck finding a hair dryer, and good luck getting someone to answer the phone at the front desk. The rooms are dark & outdated & they have discontinued after breakfast hours in the executive lounge. This is a hotel right smack in the middle of a dictatorship. Not much of anything great can be expected here. Except to be kidnapped.
The Venezuela Marriott hotel playa grande is one of the best hotels in Venezuela, not only the Marriott pull out such amazing hotel but the staff in general are very helpful there’s no room for a bad review here, they manage everything the way it should be to make you feel at home and beyond A+
The hotel is beautiful, the pool is amazing, the food good but when you get to the personal you have a big disappointment, we got an from the beginning it was the most rude attitude you can received from someone who “should” be taking care of the costumer, the first day we went to the pool, after that we got out for dinner and come back to the hotel at 11 Pm and the room wasn’t clean, hold towels and the bed just the way we left it, the shower was awful a little bit of hot water, the next day was the same, we maid the claim and nobody check the room so for second day in a row we got the same old and wet towels and the same sheets!
I am a regular of this hotel when traveling to Caracas, and they never disappoint me. From the moment you check in, until you leave, they do their best to make a great experience. Last time, I proposed to my wife, and the Customer Relations Manager, Luz Monterola, helped me with the arrangements! She set up a beautiful table on the terrace, with an amazing menu prepared by the restaurant's chef, champagne, a balloons arrangement and a string quartet, playing the most romantic music. My wife was absolutely speechless, and I have to admit that I was too. She even asked me for pictures of us, to print them and improve the whole set up. Other than that amazing experience, we always return to the hotel, because the rooms are excellent, wide and comfy. The restaurant has an excellent menu (I am a huge fan of the Tostones Playeros and the Moqueca Caribeña!), and the staff is always friendly and helpful. I will always be grateful for the experiences, but regardless of that, I will always have the Marriott Playa Grande as my number one choice when staying in Caracas.
Beautiful views, clean rooms, careful and smart staff. The restaurant is great and the pool is clean. They offer external taxi services, but they are quite expensive and disrespectful. There is no direct access to the beach.
Rooms are just like if you were in the US. The staff very friendly and professional. It’s just a little too apart from airport. The food is a little expensive but it worth it and the pool is super nice and big.
I booked in this hotel looking for a place to stay before my flight next day. I really enjoyed it! It is a place with comfortable rooms, great view to the coast from pool, delicious breakfast, lunch and dinner, nice pool, great service, complimentary shuttle to the airport, awesome massage from spa. My only complaint is by the time of checking. Slow and Long line to check it and by the time you reach the counter, they can tell you, oh your room is not ready. Beside that, I will come back again.
This was my sixth staying in this hotel in the last 8 months. In each one of my previos stays, I didn’t have any major concern. However, during my stay on October, 28th, I decide that I’m done with this hotel . I waited for 3 hours to get access to my room. After already being in my room , I waited for an additional hour to get my logged. After taking a snap, I decided to get a shower. For my surprise I didn’t have shower towels in my room. Well, guess what? I waited for one more hour to get my towel. I have always trust in the quality of the Marriott hotels around the world, but Marriott’s plata grande hotel is not being managed properly. All of the efforts that the hotel is spending in other areas as entertainment should be focused in primary stuffs such as having the room ready (with towels) at the check in hour.
I chose this hotel because it is American and I expected a level of quality. The stay was nice. Room was clean. Staff friendly. However the food in the restaurant was quite pricey. The lampshades either side of my bed had disfigured shades. The curtain rail was half hanging off. The English speaking channels on TV had interference. The positive experience of our stay made up for it
Amazing place, is the best hotel in La Guaira, the rooms, service, food and the Spa is the best. the restaurantes are really good and the people in the hotel is good. security also is good.the y have now every month theatre inside so the plays are comedy and really good!
- Onsite dining
- Outdoor pool
- 24-hour health club
- Free children's club
Venezuela Marriott Hotel Playa Grande places you 6.3 mi (10.1 km) from El Avila National Park. This 4.5-star hotel has 207 guestrooms and offers an outdoor pool, a 24-hour health club, and a conference center. El Calvario Park is also 17.6 mi (28.4 km) from this Catia La Mar hotel.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Start your day off with buffet breakfast, available for a fee.
Venezuela Marriott Hotel Playa Grande's 207 rooms are air-conditioned and provide refrigerators, coffee makers, and free bottled water. Guests can expect to find WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Laptop-compatible safes, ironing boards, and desks are other standard amenities.
Guests staying at Venezuela Marriott Hotel Playa Grande enjoy an outdoor pool, a 24-hour health club, and WiFi in public areas. If you drive, self parking is USD 1 per day, or you can take advantage of the airport shuttle for USD 15 per vehicle roundtrip. Staff members are on hand to provide dry cleaning/laundry services, concierge services, and luggage storage. Other amenities at this luxury hotel include a conference center, a business center, and a free kid's club.