Venezuela Marriott Hotel Playa Grande4.5 out of 5.0
Recent guest reviews
This was my sixth staying in this hotel in the last 8 months. In each one of my previos stays, I didn’t have any major concern. However, during my stay on October, 28th, I decide that I’m done with this hotel . I waited for 3 hours to get access to my room. After already being in my room , I waited for an additional hour to get my logged. After taking a snap, I decided to get a shower. For my surprise I didn’t have shower towels in my room. Well, guess what? I waited for one more hour to get my towel. I have always trust in the quality of the Marriott hotels around the world, but Marriott’s plata grande hotel is not being managed properly. All of the efforts that the hotel is spending in other areas as entertainment should be focused in primary stuffs such as having the room ready (with towels) at the check in hour.
I chose this hotel because it is American and I expected a level of quality. The stay was nice. Room was clean. Staff friendly. However the food in the restaurant was quite pricey. The lampshades either side of my bed had disfigured shades. The curtain rail was half hanging off. The English speaking channels on TV had interference. The positive experience of our stay made up for it
Amazing place, is the best hotel in La Guaira, the rooms, service, food and the Spa is the best. the restaurantes are really good and the people in the hotel is good. security also is good.the y have now every month theatre inside so the plays are comedy and really good!
Went to Marriott Playa Grande for an overnight. First impression (great one) was at the check in, I came 3 hours before check in time but the receptionist was able to find a room for me. Swimming pool was good, serving time at swimming pool restaurant was slow but it is understandable since a lot of people were there. Room service was incredible good, waiter Freddy was very good when he came and serve our food. The girls working taking the calls on 23rd (near 5 pm) and 24th (near 9 am) for room service were incredible.good and professional. I can honestly say that the level of attention to details and attention to guests is incredible improved since last time I was here, it was good before but now it exceeded my expectations. Keep the good work.
The attention of all the hotel staff is exquisite making you feel welcome and at home. The facilities are pleasant in all environments; it is a very clean, nice and comfortable hotel. Special thanks to all the Front desk staff, restaurant, pool bar, spa, etc., especially to Amanda, Samir, Sabrina, Betania in the front desk, Giusmay and Eduardo in the VIP lounge, Diana with her excellent attention taking care even the smallest detail, to Brady and Mariaelena at the SPA; Each of them excellent professionals. Thank you all.
When Venezuela is in the middle of a difficult situation , this hotel seems to be somewhere else . Good , clean and large room , with complimentary drinking water and tea/coffee . Bathroom complete with nice amenities . In a country with shortage of food , the hotel restaurant provides all kind of meals . Gym , pool , spa and some social games are available . Friendly staff specially Alex and Daniel , two of the restaurant waiters . Well done !
Excellent hotel in Venezuela, very nice rooms, pool, restaurants and lobby bar , and very nice staff . Many thanks Mr Jeferson Yanez for your hospitality when I visit the restaurant (Excellent Service) . Marriott Hotel Playa Grande its the best Hotel in La Guaira Venezuela.
From the moment you drive up you are received by a bellman with the biggest welcoming smile. There is a Gigantic, very attractive reception area. There is a very quick check in/out system. The rooms are welcoming, clean and beautiful with a great view of the sea, The Pool "Ah the Pool". The service at the restaurant is warm, quick and professional and Kids friendly too. Made us feel as at home as possible. If there is something that's not on the menu you can always request speaking to the chef who will gladly come over to your table and personally attend to your wishes. Use your credit card for reserving. Pay in the local currency - you will see a great difference. There is also a free shuttle service to the hotel vice versa.
Hi, I stay at this hotel for one night because it is at 10 minutes away from the airport. It is a very nice place with great facilities. Only two not very good points which I would like to highlight: There is wi-fi only in certain areas, I felt dissapointed because the wi-fi was not available in my room so, if you need wi-fi then yuo need to tell them and pay for it, It is not nice if we are staying at a 5 stars hotel! The second point is that it took very long for getting the food ready for us during our dinner tme at the restorant. Regards...
The hotel is conveniently located some 15 min drive from Simon Bolivar airport, so it is a good option if you need to catch an early flight and want to avoid any inconvenience in the unpredictable Caracas-La Guaira road. There are only two options in the 5-star hotel segment in the airport area. This is the option to go with if you like to feel the Caribbean and have a nice ocean view; however, the other 5-star hotel in the area could be more convenient if you want to be really close to the airport. Our room was big, comfortable and clean, however, it had a strong and unpleasant smell due to humidity. Our bed was very comfortable and noise insulation was good. The bathroom was clean and toiletries were good, despite the empty Kleenex box. A/C, TV and Wi-Fi worked with no issues. Although our room was fine, it lacked of basic items like a mini bar and it looked as it was ready for some upgrades, considering the hotel category. The pool area was very nice, however, it was too noisy due to some people playing high volume music. The loud music played by individuals (probably not guests but local people that just paid a fee to use the hotel pool during the weekend) combined with the hotel ambient music, created an atmosphere that was everything but peaceful and relaxing. There is a great ocean view from the pool area and restaurants, however, there is no direct access to the beach. Hotel value could be poor or great, depending on the exchange rate you are allowed to use. If you are paying in foreign currencies, the 212 $/night rate may look like too much for the service you get. However, if you manage to pay in local currency, the equivalent in foreign currencies will be the lowest rate you would ever pay for a 5-star hotel. Breakfast was varied and tasty, however, not as varied as in other hotels of the same category in Caracas. Hotel staff was very friendly, especially the trainee guys in the front desk and the young lady in the ground level outdoor snack bar. PROS: Friendly staff, quiet rooms, comfortable beds CONS: Smelly rooms, Noisy pool area In summary, Marriott Playa Grande is a nice option in the airport area offering an overall good service and good sleeping quality. They just need to improve in maintenance and upgrade their facilities to really deserve the five stars.
- Onsite dining
- Outdoor pool
- 24-hour health club
- Free children's club
Venezuela Marriott Hotel Playa Grande places you 18 mi (29 km) from Caracas Cathedral and 18.3 mi (29.5 km) from National Library of Venezuela. This 4.5-star hotel has 207 guestrooms and offers an outdoor pool, a 24-hour health club, and a conference center. National Pantheon is also 18.4 mi (29.6 km) from this Catia La Mar hotel.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is available for a fee.
Venezuela Marriott Hotel Playa Grande's 207 rooms are air-conditioned and provide refrigerators, coffee makers, and free bottled water. Guests can expect to find WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Laptop-compatible safes, ironing boards, and desks are other standard amenities.
Guests staying at Venezuela Marriott Hotel Playa Grande enjoy an outdoor pool, a 24-hour health club, and WiFi in public areas. If you drive, self parking is USD 1 per day, or you can take advantage of the airport shuttle for USD 15 per vehicle roundtrip. Staff members are on hand to provide dry cleaning/laundry services, concierge services, and luggage storage. Additional amenities include a conference center, a business center, and a free kid's club.
Reviews from Trip Advisor
71% of guests recommend this hotelTotal of 782 reviews