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JW Marriott Hotel Caracas

4.5 star property
Luxury hotel with a health club and a sauna

Choose dates to view prices

Photo gallery for JW Marriott Hotel Caracas

Lobby
Lobby
1 bedroom, premium bedding, minibar, in-room safe
Banquet hall
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Spa
  • Gym
  • Pet friendly

Explore the area

View in a map
Avenida Venezuela Con Calle Mohedano, Caracas, Capital District, 1060
  • Place, Sambil Caracas Commercial Center
    ‪19 min walk‬
  • Place, Centro Comercial Ciudad Tamanaco
    ‪2 min drive‬
  • Place, Plaza los Palos Grandes
    ‪5 min drive‬
  • Airport, Caracas (CCS-Simon Bolivar Intl. of Maiquetia)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | 1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, City View

Executive Suite, 1 Bedroom, Non Smoking, City View | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 Bedroom, Non Smoking, City View

  • 452 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • 452 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

Room, 2 Double Beds, Non Smoking, City View | 1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Double Beds, Non Smoking, City View

  • City view
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Caracas

Located within a 5-minute walk of Caracas Stock Exchange, JW Marriott Hotel Caracas is within a mile (2 km) of Tolon Fashion Mall. This 4.5-star hotel has 269 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a gym.

What's nearby

  • Caracas Stock Exchange - 9 min walk - 0.5 miles
  • Sambil Caracas Commercial Center - 19 min walk - 1.0 mile
  • Centro Comercial Ciudad Tamanaco - 2 min drive - 1.5 miles
  • Altamira Square - 3 min drive - 1.2 miles
  • Plaza los Palos Grandes - 5 min drive - 1.8 miles

Getting around

  • Chacaito Station - 8 min walk
  • Caracas Station - 20 min drive
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 42 min drive

Restaurants

  • ‪Al Dente Ristorante - ‬4 min walk
  • ‪La Gran Sabana - ‬3 min walk
  • ‪La Croquetina - ‬4 min walk
  • ‪OCEANÍA Asian Cuisine & Sushi Bar - ‬2 min walk
  • ‪Yantares Café Restaurant - ‬4 min walk

About this property

JW Marriott Hotel Caracas

Luxury hotel with a health club and a sauna
Guests staying at JW Marriott Hotel Caracas enjoy an outdoor pool, a gym, and a sauna. Parking is USD 15 per day (USD 10 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for USD 100 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and concierge services. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and conference space.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include refrigerators, minibars, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 6 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi; wired internet (USD 6 per day)

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (USD 15 per day)
  • Valet parking on site (USD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 35 for adults and USD 18 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sur Mediterranean Grill

Things to do

  • Health club
  • Outdoor pool
  • Sauna

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking

More

  • 17 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per day
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 18 for children
  • Fee for in-room wireless internet: USD 6 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 6 per day (rates may vary)
  • Fee for wired internet in public areas: USD 6 per day (rates may vary)
  • Airport shuttle fee: USD 100 per vehicle (roundtrip, maximum occupancy 3)
  • Self parking fee: USD 15 per day
  • Valet parking fee: USD 10 per day
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

JW Marriott Caracas
JW Marriott Hotel Caracas
Caracas Marriott
Marriott Caracas
Marriott Hotel Caracas
Jw Marriott Caracas Caracas
JW Marriott Hotel Caracas Hotel
JW Marriott Hotel Caracas Caracas
JW Marriott Hotel Caracas Hotel Caracas

Frequently asked questions

Are free cancellation options available at JW Marriott Hotel Caracas?

JW Marriott Hotel Caracas provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to do around JW Marriott Hotel Caracas?

This hotel is located in Caracas, a short 5-minute walk from Caracas Stock Exchange and also 20 minutes on foot from Sambil Caracas Commercial Center. You'll also find Tolon Fashion Mall and Centro Comercial El Recreo less than a mile away.

Will I be able to park at JW Marriott Hotel Caracas?

Yes, valet parking is offered for USD 10 per day. Accessible parking is also available for guests.

Is a spa located at JW Marriott Hotel Caracas?

Spa services at the hotel include massages.

Does JW Marriott Hotel Caracas feature a casino at the property?

No, JW Marriott Hotel Caracas doesn't have a casino.

Is there an indoor pool at JW Marriott Hotel Caracas?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at JW Marriott Hotel Caracas?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does JW Marriott Hotel Caracas have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does JW Marriott Hotel Caracas feature a restaurant that includes a breakfast menu?

Yes, JW Marriott Hotel Caracas serves buffet breakfast for a surcharge each morning at Sur Mediterranean Grill.

Does JW Marriott Hotel Caracas allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at JW Marriott Hotel Caracas for a fee of USD 25 per pet, per day.

Does JW Marriott Hotel Caracas have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from JW Marriott Hotel Caracas?

The closest major airport to JW Marriott Hotel Caracas is Caracas (CCS-Simon Bolivar Intl. of Maiquetia), which is 19.7 mi away (42 minutes by car).

Are there rooms with balconies that I can book at JW Marriott Hotel Caracas?

No, at JW Marriott Hotel Caracas, there aren't any guestrooms that list a balcony.

Does JW Marriott Hotel Caracas host weddings?

There are wedding services available at JW Marriott Hotel Caracas if that's in your vacation plans.

JW Marriott Hotel Caracas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 31 out of 54 reviews
Rating 8 - Good. 15 out of 54 reviews
Rating 6 - Okay. 4 out of 54 reviews
Rating 4 - Poor. 3 out of 54 reviews
Rating 2 - Terrible. 1 out of 54 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diego

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

saade

Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay , but i would recomend to work in the airconditions in the sleeping rooms , everything else was amazing.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cuiyan

Liked: Cleanliness, staff & service, property conditions & facilities
The services are reliable
Stayed 3 nights in Feb 2025

10/10 Excellent

Mohamed

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

Alfonso

Stayed 1 night in Dec 2024

10/10 Excellent

Alfonso

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great staff. Comfortable beds. Fully equiped Gym
Stayed 1 night in Jan 2019

10/10 Excellent

Hannelore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Exceptional hotel
Stayed 1 night in Jan 2018

8/10 Good

Daniel, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Downtown Caracas business hotel

We arranged an airport pickup through the hotel as there were safety warnings about using regular taxis. The taxi was at the airport but took us to the wrong Marriott hotel - apparently the same phone number serves both hotels. This required us to hire another taxi to take us from one Marriott to the other, another half hour drive we had to pay for. On arrival we were upgraded to a suite, which was very nice. We made our own arrangements to return to the airport the next day.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
May be this hotel needs some renovation but the staff there does a good job. Oops please help us understand your rates: prices should be displayed in US$ (rather than in Bolivars which does not mean nothing)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Difficulties out of the responsability of the hote

Everything very good, friendly helpful staff, but noway to do international phonecalls, and the hotel had no headset with micro to do them by skype

8/10 Good

business, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel!

Very Good hotel! Good breakfast! Good location!

4/10 Poor

Rob, London

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Nice rooms , terrible service

Rooms clean and comfortable Staff courtesy good but level of training etc poor . More staff than customers Check in / out takes an age . Only half a meal arrived in restaurant when we were the only customers . When the other came not cooked . Staff present bill without the price and expect to sign . When asking for the price they didnt know how much - we had to tell them . We stayed 2 nights , 1 at beginning , 1 at end of holiday - the building air conditioning had been broken for the full period so you had to wear a jacket in all common areas as it was so cold Ordering an extra blanket and dressing gown through reception . Had to chase three times over a 2 hour period Unacceptable in general

4/10 Poor

Miguel, New Mexico

Disliked: Staff & service

Never again

The hotel charged my room service to my account in dollars without my authorization. When I went to pay my bill in cash ( local currency) they did not reversed the dollar amount charged in my credit card. This makes my charges to be 60% higher that if they had accepted my cash.

10/10 Excellent

HBO, Dubai

Liked: Staff & service, property conditions & facilities, room comfort

Good Location

Very Good location and at least during day time, safe to walk in the area.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities

Business trip

Probably the best hotel in Caracas. Staff are very helpful and room was clean. The room they gave me at check-in hadn't been cleaned so they upgraded me and gave me a free bottle of wine. The gym is good too.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

So so experience

Good hotel in good location but far from the best for the price paid...

6/10 Okay

Pablo, ARGENTINA

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

A JW experience in Caracas!

Always Caracas is a challenging destination and more over the past few years. I visited this city in the past and I am amazed about how it changed, the deterioration of the city and services shock me!. In general the JW Marriott is a good chain but this hotel is the main exception, it is really expensive for what it is!. Old, not well mantain and the decor is exactly as the one from the old days. Good food, excellent location and safe... this last item is important in a really violent city where everyone from the taxi driver to a shop employee is trying to get advantage of the general confusion. It is really, really expensive and it does not reflect what the JW Marriott may protect.... their name!.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort

Great Business hotel

One of the best rooms I have stayed in in Venezuela let alone the US

8/10 Good

Epica

Liked: Cleanliness, staff & service, room comfort

Nice Marriott in Caracas

This hotel is located in a safe area and close to a metro station (6-7 minutes walk). The recepionists are friendly and speak good English, but sometimes the information provided was not very reliable (not very surprising in Venezuela). This has a JW quality (with JW pricing if you pay in dollar).

10/10 Excellent

Yvanna

Stayed 13 nights in Jun 2025

10/10 Excellent

Yvanna

Liked: Amenities, property conditions & facilities
Excelente
Stayed 10 nights in Jun 2025