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Hotel Chacao Cumberland

3.0 star property
Hotel connected to a shopping center in Caracas with a restaurant

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Photo gallery for Hotel Chacao Cumberland

Lobby sitting area
Staircase
Front of property
Lobby
Breakfast served

Reviews

6.2 out of 10

Popular amenities

  • Breakfast available
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
Av. Santa Lucia con Av.ppal. del Bosque, Chacaito, Caracas
  • Place, Sambil Caracas Commercial Center
    ‪3 min drive‬
  • Place, Centro Comercial Ciudad Tamanaco
    ‪3 min drive‬
  • Place, Central University of Venezuela
    ‪3 min drive‬
  • Airport, Caracas (CCS-Simon Bolivar Intl. of Maiquetia)
    ‪25 min drive‬

Room options

Standard Double Room, City View

  • City view
  • Sleeps 2
  • 2 Double Beds

Premium Double Room, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Suite, City View

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

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About the neighborhood

Caracas

Located in Sans Souci within a short walk of Caracas Stock Exchange, Hotel Chacao Cumberland is within a mile (2 km) of Centro Comercial El Recreo. This 80-room, 3-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi. Located centrally in Caracas, it's connected to a shopping center and also close to Tolon Fashion Mall and La Chiquinquira Church.

What's nearby

  • Centro Comercial El Recreo - 15 min walk - 0.8 miles
  • Sambil Caracas Commercial Center - 3 min drive - 1.3 miles
  • Centro Comercial Ciudad Tamanaco - 3 min drive - 1.5 miles
  • Central University of Venezuela - 3 min drive - 1.7 miles
  • Altamira Square - 4 min drive - 1.7 miles

Getting around

  • Chacaito Station - 10 min walk
  • Caracas Station - 19 min drive
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 44 min drive

Restaurants

  • ‪Restaurant Gran King - ‬1 min walk
  • ‪Coffeecake Factory - ‬1 min walk
  • ‪Casa Deli - ‬6 min walk
  • ‪Las Nieves - ‬8 min walk
  • ‪La Croquetina - ‬5 min walk

About this property

Hotel Chacao Cumberland

Hotel connected to a shopping center in Caracas with a restaurant
Guests of Hotel Chacao Cumberland enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Airport transportation is made easy with an airport shuttle for a fee (available on request). The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. This smoke-free hotel also has a water dispenser.
Guests can expect free WiFi and 40-cm LCD TVs with cable channels. Laptop-compatible safes, phones, and desks are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight on request

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 12 for adults and USD 12 for children
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • El Golozo

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-cm LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 12 for adults and USD 12 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Long-term renters welcome
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property only accepts cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Chacao Cumberland
Hotel Chacao Cumberland
Chacao Cumberland Hotel
Hotel Chacao Cumberland Caracas
Chacao Cumberland Caracas
Hotel Chacao Cumberland Hotel
Hotel Chacao Cumberland Caracas
Hotel Chacao Cumberland Hotel Caracas

Frequently asked questions

Is a free cancellation option available at Hotel Chacao Cumberland ?

Hotel Chacao Cumberland offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hotel Chacao Cumberland ?

As of Dec 15, 2025, prices found for a 1-night stay for 2 adults at Hotel Chacao Cumberland on Dec 25, 2025 start from $88.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Chacao Cumberland ?

This hotel is situated in Sans Souci within a short 15-minute walk of Centro Comercial El Recreo and also 13 minutes on foot from Caracas Stock Exchange. You'll also find Sambil Caracas Commercial Center and El Avila National Park within a short drive.

Is there parking available at Hotel Chacao Cumberland ?

No, there isn't parking available at the hotel.

Does Hotel Chacao Cumberland include a casino at the property?

No, Hotel Chacao Cumberland doesn't have a casino.

Is there an indoor pool at Hotel Chacao Cumberland ?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Chacao Cumberland ?

Couples staying at this hotel will appreciate amenities like a restaurant and a 24-hour fitness facility plus some guestrooms include city views.

Does Hotel Chacao Cumberland have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Chacao Cumberland feature a restaurant that includes a breakfast menu?

Yes, Hotel Chacao Cumberland serves continental breakfast for a surcharge each morning at El Golozo.

Does Hotel Chacao Cumberland allow pets to stay for free?

No, pets aren't allowed at Hotel Chacao Cumberland .

Are there connecting rooms at Hotel Chacao Cumberland ?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Chacao Cumberland ?

The closest major airport to Hotel Chacao Cumberland is Caracas (CCS-Simon Bolivar Intl. of Maiquetia), which is 19.2 mi away (44 minutes by car).

Are there rooms with balconies that I can book at Hotel Chacao Cumberland ?

Yes, some guestrooms at Hotel Chacao Cumberland offer a balcony and may feature city views.

Hotel Chacao Cumberland Reviews

Reviews

6.2
Rating 10 - Excellent. 11 out of 74 reviews
Rating 8 - Good. 16 out of 74 reviews
Rating 6 - Okay. 21 out of 74 reviews
Rating 4 - Poor. 19 out of 74 reviews
Rating 2 - Terrible. 7 out of 74 reviews

7.4/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
really bad services they wont even pick up the phone from reception . They wont give you any information. Really bad how come you Expedia can advertise anything from that hotel. Very disapinted
Stayed 1 night in Dec 2018

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Disliked: Room comfort
It’s not bad for that price. Very convenience location. I spent 5 nights for a medical reasons and I was looking for the best price.
Stayed 5 nights in Sep 2018

4/10 Poor

Kel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
AC does not work well throughout hotel. Staff could not provide basic needs E.g. Pencil and band aid
Stayed 1 night in May 2018

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Downtown

No parking no vallet parking . Excellent location but old not up date facilities Not a 3.5 start

6/10 Okay

nobley, europe

Liked: Cleanliness, room comfort
good location for the visits we needed to make. Some rooms are tired but the staff are friendly and helpful. Many speak quite good English

6/10 Okay

Lucas Estevam, Brazil

Allright, but not SUPER

There are almost no hotels in Venezuela, so that was the only one available.Close to town, breakfast really bad though, do not recomend.

4/10 Poor

Allan, Panama

There's always a problem with reservation.

The type of room requested wasn't available, so they "kindly" asigned me a lower class room (standard , instead of premium) but under the same rate for the premium room.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly surprised.

Pleasantly surprised at the condition of the lobby and our room. The staff at check in actually spoke English. Not so elsewhere in the country! No Internet in the room. Had to sit in the lobby to get connected. No pool unfortunately.

8/10 Good

Eric, Curacao

Liked: Cleanliness, room comfort

Nice Hotel for a business trip

This was a nice hotel for a business trip. In my case I was travelling with a nine year old and a pool would have been nice But for the rest it was ok Thanks Eric

8/10 Good

N, England

Liked: Cleanliness, staff & service, room comfort

good for business district

Thanks to reception for their English and sense of humour!

8/10 Good

Lucretia, Port of Spain. Trinidad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied

It was very pleasant. The room was comfortable and very clean.

4/10 Poor

LC, Ottawa CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

old hotel, but not too many in Caracas

the hotel is dated and there is no concept of customer service.

8/10 Good

JH

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Antonio, Medellin - Colombia

Disliked: Staff & service, property conditions & facilities, room comfort

Chacao Cumberland

The hotel is located where I had to stay (close to a customer) but the area in not the best in town. The hotel is quite old and rooms are poors. No mini bar, bad TV set and NO INTERNET AT ALL. The only place to get internet (according to the hotel staff) would be the hall, but no way to get connection to the wireless network of the hotel neither with my blackberry nor with my PC even walking around the whole hall..... Not advisable to stay there if you are stay for business.

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 2 nights in Jun 2025

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Aure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es muy bonito y estaba cerca del lugar al que tenia que ir
Stayed 1 night in Nov 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel really O.K., except breakfast!

This hotel is really O.K. Friendly, helpful people at reception. Big, comfortable room with many drawers and big wardrobe. Excellent cleaning. The only thing that was far below the level it should be, was the breakfast.
Stayed 3 nights in Nov 2017

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

ALONSO D

Liked: Room comfort
Disliked: Staff & service

Buen precio pero falta calidad

El desayuno etapa incluido y se escudaban en la crisis para o tener desayuno, su explicación era "el desayuno es una cortesía, no una obligación".

8/10 Good

Stanislav

Liked: Property conditions & facilities, room comfort

6/10 Okay

Leidy P, Cali, Colombia

Liked: Cleanliness, staff & service, room comfort

Buen servicio mal Internet

El servicio muy bueno, las personas son amables y dispuestas a colaborar. A pesar de que perdí el control del TV en la recepción no me cobraron por ello. Sin embargo, el Internet sólo funciona en la recepción y en el restaurante y esto es una molestia.