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Universal Hotel Laguna

4.0 star property
Beachside hotel to enjoy outdoor pool and white sand beach

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Photo gallery for Universal Hotel Laguna

On the beach, white sand
Minibar, desk, free WiFi, bed sheets
Minibar, desk, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
Via Costa i Llobera, Capdepera, Illes Balears, 07589
  • Place, Playa de Canyamel
    ‪2 min walk‬
  • Place, Cuevas de Artà
    ‪15 min walk‬
  • Place, Canyamel Golf
    ‪8 min drive‬

Room options

Standard Room, Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • 213 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, Sea View (2 adults and 1 child)

  • 215 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Murphy Bed

Standard Double Room (2 adults and 1 child)

  • 215 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Murphy Bed

Standard Room, Sea View, Tower

  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Capdepera

Universal Hotel Laguna places you next to Playa de Canyamel and within a mile (2 km) of Cuevas de Artà. This 118-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Playa de Canyamel - 2 min walk - 0.1 miles
  • Cuevas de Artà - 15 min walk - 0.8 miles
  • coves d'Artà - 15 min walk - 0.8 miles
  • Canyamel Golf - 8 min drive - 5.0 miles
  • Claper des Gegant - 12 min drive - 5.5 miles

Getting around

  • Manacor Station - 32 min drive
  • Palma de Mallorca Airport (PMI) - 67 min drive

Restaurants

  • ‪Restaurante Bonanza - ‬2 min walk
  • ‪Polinesyan - Cocktel Bar - ‬2 min walk
  • ‪Cova Negra - ‬9 min drive
  • ‪Isabel - ‬4 min walk
  • ‪Sa Pleta by Marc Fosh - ‬13 min walk

About this property

Universal Hotel Laguna

Beachside hotel to enjoy outdoor pool and white sand beach
Guests staying at Universal Hotel Laguna enjoy an outdoor pool, a children's pool, and free WiFi in public areas. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and luggage storage. Other amenities at this beach hotel include a terrace and a garden.
Guests can expect free WiFi and 24-inch LED TVs with digital channels. Minibars, hair dryers, and phones are also available.
An outdoor pool and a children's pool are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 9.50 per person
  • 2 bars/lounges
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 5 floors
  • No plastic drinking straws
  • Renovated entire property - April 2019
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch LED TV with digital channels

Food and drink

  • Champagne service
  • Minibar

More

  • Air conditioning
  • Desk
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from October 28 2025 to May 1 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 9.50 per person
  • Towels fee: EUR 6 per person, per week (or guests may bring their own)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
The front desk is open 24 hours a day.
Property Registration Number 1170

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Universal Hotel Laguna Hotel
Universal Hotel Laguna Capdepera
Universal Hotel Laguna Hotel Capdepera

Frequently asked questions

Is free cancellation available at Universal Hotel Laguna?

Universal Hotel Laguna provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

What can I see near Universal Hotel Laguna?

This hotel is located in Capdepera, just steps from Playa de Canyamel. You'll also find Cuevas de Artà and coves d'Artà less than a mile away.

Is there parking available at Universal Hotel Laguna?

No, there isn't parking available at the hotel.

Does Universal Hotel Laguna include a casino?

No, Universal Hotel Laguna doesn't have a casino.

Will I find an indoor pool at Universal Hotel Laguna?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Universal Hotel Laguna?

This beachfront hotel offers many amenities for couples, including Champagne service as well as an outdoor pool and 2 bars.

Does Universal Hotel Laguna have a hot tub?

No, there isn't a spa tub at this hotel.

Does Universal Hotel Laguna have a restaurant that serves breakfast?

Yes, Universal Hotel Laguna serves buffet breakfast each morning for a surcharge from its restaurant.

Will Universal Hotel Laguna allow pets to stay for free?

No, pets aren't allowed at Universal Hotel Laguna.

Are there connecting rooms at Universal Hotel Laguna?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Universal Hotel Laguna?

No, there aren't any guestrooms with balconies at Universal Hotel Laguna.

Universal Hotel Laguna Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 18 out of 28 reviews
Rating 8 - Good. 9 out of 28 reviews
Rating 6 - Okay. 1 out of 28 reviews
Rating 4 - Poor. 0 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Diana

Stayed 7 nights in May 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful beach location!

The hotel location was beautiful! Parking no easy to find. Bed was very worn & hard. The staff was fantastic & friendly.
Stayed 3 nights in May 2025

10/10 Excellent

Inger Kjærulff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Laguna- en skøn perle

Skønt hotel med en fantastisk beliggenhed. Meget venligt og serviceminded personale.
Stayed 7 nights in Apr 2025

10/10 Excellent

Mikko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very high standards

Very high standards of cleanliness and superb service. The food was beautifully prepared and everything was top notch. The pool area was very nice. Take your own pool towels. They charge €3 per day - that was the only think I did not like.
Stayed 3 nights in Oct 2024

10/10 Excellent

JOSE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Sep 2024

10/10 Excellent

Simon

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday 2024

Very relaxing , lovely hotel.
Stayed 13 nights in Jul 2024

10/10 Excellent

Magdalena

Stayed 7 nights in Jul 2024

10/10 Excellent

Florian

Stayed 2 nights in Jun 2024

10/10 Excellent

Álvaro

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Petr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

10/10 Excellent

Samantha

Stayed 3 nights in Jul 2023

10/10 Excellent

Pekka

Stayed 1 night in Oct 2024

6/10 Okay

Oliver

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

8/10 Good

Gerd

Traveled with family
Liked: Cleanliness, staff & service
Top Lage direkt am Meer
Stayed 2 nights in Aug 2024

8/10 Good

MARIA

Liked: Cleanliness, staff & service
las instalaciones están anticuadas, el personal muy muy amable
Stayed 1 night in Aug 2024

8/10 Good

Leonie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Tolle Lage direkt am Strand und sehr netter und aufmerksamer Service. Unser Zimmer (mit Verbindungstür) war leider sehr hellhörig und man konnte jedes Wort der Nachbarn hören.
Stayed 9 nights in Jul 2024

10/10 Excellent

michele

Stayed 7 nights in Jul 2024

10/10 Excellent

michele

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vacanza in famiglia e amici. Siamo stati benissimo, hotel con accesso diretto su una baia di acqua cristallina, buffet completo e abbondante, ottima cucina. Camere di discrete dimensioni con balcone, molto pulite. A ogni piano è presente un distributore di acqua fredda e calda gratuito con cui riempire le proprie bottiglie, davvero molto utile. Animazione soft, ping pong e biliardo. Servizio molto attento, tutto il personale è molto gentile e sempre sorridente. Il giorno della partenza ci hanno messo a disposizione una camera di servizio gratuita per farci una doccia prima di andare in aeroporto, non abbiamo perso un giorno di mare! È stata una gran bella vacanza!
Stayed 7 nights in Jul 2024

8/10 Good

Laura

Stayed 7 nights in Aug 2023

8/10 Good

Mario

Liked: Cleanliness, staff & service
Schöne ruhige Bucht, Hotel etwas in die Jahre gekommen aber OK. Zimmer hellhörig und klein. Eher für Familien geeignet
Stayed 5 nights in Aug 2023

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Strandbar unterhalb des Hotels (gehört zum Hotel) ist etwas langsam und das Personal bekommt man eher selten zu Gesicht. Einmal wurde auf mein Getränk vergessen und es hat sich 40 Min. keiner Blicken lassen. Auch der Nachbartisch war schon sauer. Das ist aber kein Grund, das Hotel schlechter zu bewerten, denn alles andere war hervorragend. Sehr hilfsbereites und freundliches Personal im Hotel, selbst das Reinigungspersonal ist stets gut gelaunt. Einzig die Parkplatzsuche ist etwas nervig. Wir kommen wieder👍!
Stayed 5 nights in Jul 2023

10/10 Excellent

Rubén

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel con encanto, todo el personal muy amable y atento, buffet muy cuidado, ubicación inmejorable. Ideal para pasar unas vacaciones tranquilas. Sin duda repetiremos.
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Personal war super-freundlich und extrem bemüht. Frühstück vielfältig und sehr lecker.
Stayed 3 nights in May 2022