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Jeanne Hotel

2.5 star property
Lakefront hotel with a 24-hour front desk and a bar

Choose dates to view prices

Photo gallery for Jeanne Hotel

Property entrance
View from property
Lobby sitting area
Deluxe Triple Room | Premium bedding, pillowtop beds, minibar, in-room safe
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
99 Kim Dong, Hop Giang, Cao Bang, Cao Bang, 270000
  • Place, Cao Bang Stadium
    ‪10 min walk‬
  • Place, Mountain of God's Eyes
  • Place, Pac Bo Cave
    ‪57 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Double Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Triple Room

  • 322 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Premium bedding, pillowtop beds, minibar, in-room safe

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Cao Bang

Jeanne Hotel is within a 15-minute walk of popular attractions such as Cao Bang Stadium. This 12-room hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and free self parking.

What's nearby

  • Cao Bang Stadium - 10 min walk - 0.6 miles
  • Ho Thang Hen - 30 min drive - 18.6 miles
  • Pac Bo Cave - 57 min drive - 38.3 miles
  • Jiuzhou Old Street - 60 min drive - 48.1 miles
  • Nam Ngua Waterfall - 61 min drive - 36.6 miles

Restaurants

  • ‪Pedro's Pizza - ‬8 min walk
  • ‪Banh Mi Thu Thang - ‬1 min walk
  • ‪Bánh Cuốn - ‬1 min walk
  • ‪Hương Sen - ‬1 min walk
  • ‪Pizza Chi - ‬8 min walk

About this property

Jeanne Hotel

Lakefront hotel with a 24-hour front desk and a bar
At Jeanne Hotel, guests have access to free WiFi in public areas, a computer station, and express check-in. There's free parking, and an airport shuttle (available 24 hours) for VND 2 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include express check-out, free newspapers, and a terrace.
Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Minibars, electric kettles, and safes are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Muong Thanh Luxury Cao Bang Hotel
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9.4 out of 10, Exceptional, 21 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 2 per vehicle (one-way)
  • Airport shuttle fee per child: VND 2 (up to 6 years old)
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 4800889106

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Jeanne Hotel Cao Bang
Jeanne Cao Bang
Jeanne Hotel Hotel
Jeanne Hotel Cao Bang
Jeanne Hotel Hotel Cao Bang

Frequently asked questions

Is free cancellation available at Jeanne Hotel?

Jeanne Hotel provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Jeanne Hotel?

As of Oct 14, 2025, prices found for a 1-night stay for 2 adults at Jeanne Hotel on Oct 24, 2025 start from $17.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Jeanne Hotel?

This hotel is located in Cao Bang within a short 13-minute walk of Cao Bang Stadium.

Is there parking available at Jeanne Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Jeanne Hotel include a casino on the premises?

No, Jeanne Hotel doesn't have a casino.

Is there an indoor pool at Jeanne Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Jeanne Hotel?

Amenities that appeal to couples at this lakeside hotel include a pillowtop mattress and a minibar in each guestroom with some featuring river views.

Are there hot tubs at Jeanne Hotel?

No, this hotel doesn't have a spa tub.

Does Jeanne Hotel have a restaurant that serves breakfast?

No, Jeanne Hotel doesn't have a restaurant that serves breakfast.

Does Jeanne Hotel allow pets to stay free of charge?

No, pets aren't allowed at Jeanne Hotel.

Does Jeanne Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Jeanne Hotel?

No, there aren't any guestrooms with balconies at Jeanne Hotel.

Reviews

Jeanne Hotel Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness
Rating 10 - Excellent. 26 out of 42 reviews
Rating 8 - Good. 12 out of 42 reviews
Rating 6 - Okay. 3 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to enjoy the city hub, starting or ending point from moto loop. Clean, comfortable, hot water shower! It’s a win!
Stayed 1 night in Mar 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
The room and bathroom were clean and top quality - best I've found in Vietnam. The host made my trip especially welcoming because he was very friendly and helpful. He even helped me schedule transportation back to Hanoi for a much better price than other options. I highly recommend this hotel to anyone in Cao Bang and will stay here again of I ever return.
Stayed 1 night in Nov 2024

10/10 Excellent

Lissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Cheap. Good value. Everything you need.
Stayed 1 night in Feb 2024

6/10 Okay

Lee, WI, USA

Traveled with partner
Average cleanliness. We love the warm heat for our stay. Recommend this hotel.
Stayed 2 nights in Dec 2019

10/10 Excellent

Benjie, Hanoi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and in top shape. Even the receptionist bathroom was clean (I felt bad for dirtying the floor with my shoes, which was cleaned promptly afterwards). Hotel is in great location -- near the main street where yon get on the local bus to either the waterfall or intercity bus station. Also the hotel is in front of the walking street festival which happens on the weekend. Room was very comfortable. I fell asleep easily. The owner helped out a lot in getting a bus around and tips for the area. Highly appreciate him.
Stayed 1 night in Nov 2019

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel, amazing staff

Great hotel, super friendly and helpful staff, you can tell they really care about their guests. Room was clean and in good condition. Good location right on the main drag in the center of town. No restaurant in the hotel which would have been nice but there are lots of restaurants around within walking distance and the hotel staff made great recommendations for food. I upgraded my room to a family size as I wanted a bigger bed, which was my mistake as the bed was HUGE and much to big for one person! Lol. Be sure to visit Ban Gioc waterfall if in this area, it is incredible.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super awesome staff, great location, comfy beds, extremely clean room, and wonderfully hot water. Super affordable, too. Definitely recommend
Stayed 2 nights in Mar 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Staff was very friendly the hotel was clean and the bed was comfortable
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean room, great staff, close to the bus station
Stayed 1 night in Dec 2018

8/10 Good

KimFoong, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & clean hotel
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

Welcoming and friendly staff. Spacious and clean rooms. Great loaction near shops and cafes.
Stayed 1 night in Oct 2018

10/10 Excellent

Kashia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jeanna Hotel was clean and quiet. The owner answered any questions about motorbike rental and bus, etc. And the night worker was friendly and helpful as well.
Stayed 2 nights in May 2018

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, friendly, and helpful!

Great stay! The hotel was very clean and the owners were extremely nice and helpful. They assisted us with transportation and helped with local recommendations.

8/10 Good

Seet Yoong

Liked: Cleanliness, property conditions & facilities, room comfort
A good place to stay though there are a lot of other hotels around
Stayed 2 nights in Jan 2018

10/10 Excellent

Santosh Kumar, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy hotel

Nice hotel with very comfortable beds. Would recommend to friends and love to stay again.
Stayed 1 night in Oct 2017

10/10 Excellent

Karla, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with helpful staff

We stayed at the Jeanne Hotel for two nights so that we could visit the Ban Gioc Waterfall and it was a good choice for us. The hotel staff gave us info on getting to the falls and even stood out on the street in front of the hotel to flag down the correct bus for us. The room was simple but clean and comfortable.
Stayed 2 nights in Sep 2017

8/10 Good

Eric

Liked: Staff & service, property conditions & facilities, room comfort

Nice place

Nice little hotel in Cao Bang. Great if you stay one night. No garage for motorcycles so they stay on the street.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a small hotel located in the middle of the town. Good price for the quality and location.
Stayed 1 night in Jun 2017

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best deal around

I found this hotel on hotels.com In a town where there are maybe 50 hotels this one is new or in new condition. Room had toiletries, coffee, towels, very very clean rooms.

8/10 Good

Kumi

Liked: Cleanliness, staff & service, property conditions & facilities
バンジョックの滝へ行くためにカオバンに2泊しました。 ここのホテルの目の前がバスの停留所（標識はありませんが）になっているようで、 滝へ行くにも、ハノイへ帰るためのバスターミナルへも困ることはありませんでした。 スタッフが丁寧に教えてくれて、バスに乗る時も行き先を通訳して伝えてくれて本当に助かりました。 ホテル内も清潔で気持ちよく過ごすことができました。 使わないかもしれないけど冷蔵庫があれば星５でした。
Stayed 2 nights in Mar 2025

10/10 Excellent

Meike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Angenehmes, sauberes, ruhiges Hotel direkt an der Flusspromenade mit vielen Cafés und Restaurants in unmittelbarer Umgebung. Ganz liebes Personal. Der Eigentümer spricht englisch, das restliche Personal tut sich etwas schwerer ist aber nicht weniger freundlich und hilfsbereit.
Stayed 1 night in Dec 2023

4/10 Poor

kiok

Stayed 1 night in Apr 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020