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Stay KooooK Bern City – Online Check In

Property class: 3

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Photo gallery for Stay KooooK Bern City – Online Check In

A multi-story hotel with a classic European architectural style, featuring a prominent entrance with outdoor seating and a visible sign indicating it is a hotel.
Property video
A spiral staircase with a wooden handrail and metal balusters, leading to an upper floor.
A modern interior with a dining area, seating, and a kitchen.
A hotel room with a bed, a plant on a shelf, a floor lamp, and a view of buildings through the window.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping

Explore the area

View in a map
Zeughausgasse 26, Bern, BE, 3011
  • Place, Federal Palace
    ‪3 min walk‬
  • Place, Bern Art Museum
    ‪5 min walk‬
  • Place, Berner Munster
    ‪8 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪20 min drive‬

Room options

View all photos for Comfort Single Room

A hotel room with a bed, a round mirror, a bedside table, and a window with curtains.

Comfort Single Room

8.4 out of 10
Very good
(16 reviews)
  • City view
  • 118 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room "Cozy"

A neatly arranged hotel room with a bunk bed, a hanging plant, and a red pendant light.

Comfort Double Room "Cozy"

9.0 out of 10
Wonderful
(38 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room ("Big")

A modern bedroom with a bed, a bedside table, a red hanging lamp, and a small plant.

Superior Double Room ("Big")

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room ("High")

A bedroom with a sloped ceiling, wooden beams, a bed, a chair, a small table, and a plant.

Premium Double Room ("High")

9.0 out of 10
Wonderful
(6 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room ("Amazing")

A neatly made bed with white bedding and pillows, a hanging plant, a red lamp, and a black speaker on a metal stand.

Premium Double Room ("Amazing")

9.6 out of 10
Exceptional
(4 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Family Room

A modern bedroom with a bed, a sofa, a small table, and a floor lamp.

Superior Family Room

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

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Oct 11 - Oct 12
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About the neighborhood

Bern

Located in Old City of Bern, Stay KooooK Bern City – Online Check In is next to French Church and Prison Tower (Kafigturm). This 85-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, coffee/tea in a common area, and express check-in.

What's nearby

  • Bern Clock Tower - 3 min walk - 0.2 miles
  • Federal Palace - 3 min walk - 0.2 miles
  • Bern Art Museum - 5 min walk - 0.3 miles
  • Einstein-Haus - 5 min walk - 0.3 miles
  • Berner Munster - 8 min walk - 0.4 miles

Getting around

  • Bern Station - 6 min walk
  • Bern (BRN-Belp) - 25 min drive

Restaurants

  • ‪Luce - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Santa Lucia - ‬3 min walk
  • ‪Kurt&Kurt - ‬2 min walk
  • ‪Molino, Thurm - ‬1 min walk

About this property

Stay KooooK Bern City – Online Check In

Built in 2022, the brand new Stay KooooK Bern City – Online Check In offers free WiFi in public areas, coffee in a common area, and microwave in a common area. A multilingual staff is on hand to assist with luggage storage and tours/tickets. Additional amenities include a refrigerator in a common area, express check-in, and express check-out.
Guests can stay connected with free WiFi. Bathrooms offer rainfall showers and hair dryers. Safes are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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A hotel entrance with a sign reading "The Bristol Hotel."
NH Bern The Bristol
Old City of Bern
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
9.2 out of 10, Wonderful, 1,008 reviews
$216 nightly
The price is $238
Oct 11 - Oct 12
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 40 per day)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Books
  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Built in 2022
  • Communal living room
  • Double-glazed windows
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an access code
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • This property doesn't allow pets or service animals

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: CHF 40 per day (164 ft away)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Metropole Bern
Metropole Bern
Metropole Easy City Hotel Bern
Metropole Easy City Hotel
Metropole Easy City Bern
Metropole Easy City

Frequently asked questions

Is a free cancellation option available at Stay KooooK Bern City – Online Check In?

Stay KooooK Bern City – Online Check In offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Stay KooooK Bern City – Online Check In?

As of Sep 22, 2026, prices found for a 1-night stay for 2 adults at Stay KooooK Bern City – Online Check In on Sep 26, 2026 start from $177, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Stay KooooK Bern City – Online Check In?

This hotel is situated in Old City of Bern, just steps from Prison Tower (Kafigturm) and Jackpot Spielcasino Bern, and within a short walk of Bern Art Museum. You'll also find Bern Town Hall and Berner Munster less than a mile away.

Does Stay KooooK Bern City – Online Check In feature a casino at the property?

No, Stay KooooK Bern City – Online Check In doesn't have a casino.

Is there an indoor pool at Stay KooooK Bern City – Online Check In?

No, there is no indoor pool at this hotel.

Does Stay KooooK Bern City – Online Check In feature a restaurant that includes a breakfast menu?

No, Stay KooooK Bern City – Online Check In doesn't have a restaurant that serves breakfast.

Does Stay KooooK Bern City – Online Check In allow pets to stay free of charge?

No, pets and service animals aren't allowed at Stay KooooK Bern City – Online Check In.

Where is the closest airport to Stay KooooK Bern City – Online Check In?

The closest major airport to Stay KooooK Bern City – Online Check In is Bern (BRN-Belp), which is 10.9 mi away (25 minutes by car).

Stay KooooK Bern City – Online Check In Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 539 out of 725 reviews
Rating 8 - Good. 124 out of 725 reviews
Rating 6 - Okay. 33 out of 725 reviews
Rating 4 - Poor. 19 out of 725 reviews
Rating 2 - Terrible. 10 out of 725 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The hotel is nice, comfortable and had a good location.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

ANIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice and near to many attractions.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, clean, great location
Stayed 1 night in May 2026
Verified review

8/10 Good

KITTY

Liked: Cleanliness, staff & service, property conditions & facilities
The hosts were wonderful as was the location of the hotel.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Chin Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and self-service. Highly recommended.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

ha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the amenities of the shared public areas. The location is excellent. We loved the kitchen and sitting areas to sit for free coffees. Staffs are super friendly.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our favorite hotel during our Switzerland vacation. The rooms were excellent and the community room was a really nice addition to the experience. The hostesses were very helpful as well.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific location, clean room, staff friendly, common area very welcoming and lively
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Pascale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts were wonderful. Facility is in a wonderful spot in Old Town. Facility is decorated with inspiration.
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Hui Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are so nice and friendly. The kitchen/common area is very efficient and well decorated.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Barry Sik Chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful combination of private room and a welcoming and well-equipped common area. We can't say enough good things about our stay here. The staff were very friendly and helpful and the restaurant Luce downstairs is a must try.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here, excellent location close walking distance to train station, restaurants and the sights. Room was small but well thought out and had everything needed. The common area was great and the staff were really superb. We were not sure how this would be being a reception-less hotel however everything was really easy and the staff station themselves in the common area should you need anything at all. Would highly recommend!!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful property, with great staff in an exceptional location. It would be helpful if the property access was with a keys that could be stored in a digital wallet instead of having to re-login rigidly regularly to a website. But all in all, a fantastic place to stay - which I would look forward to revisiting!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. Small room but perfectly equipped and well disposed. The staff were super friendly and the common kitchen was a must! Can only recommend this hotel!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Deb

Liked: Cleanliness, amenities, property conditions & facilities
A unique and terrific hotel!!!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

julianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay here. The location is perfect. It is close to the train station and in the middle of it all. The room is very nice and the bed is comfy. Staff is helpful.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. Our family room was massive and there is a gorgeous communal area with kitchen and games room. The roof top terrace offers views of the alps.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a mostly automated hotel, I found it cozy and the skeleton crew staff to be super helpful. The room was larger than I expected (based on the website images) and everything was modern, clean, and in working order. Would definitely recommend!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, quick responses from staff, excellent location in the central part of the city.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Chunping

Liked: Cleanliness, staff & service
Too small but in Europe，we understand.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Krishan

very friendly staff and lot of amenities
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Hosts were very nice and helpful especially Matthias. Room was a bit cramped but it was clean. Nice terrace at the rooftop to enjoy the views and relax.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A different kind of hotel - all accessed with a key card, even the front doors. No real reception - rather a living room with plenty of seating, a table, coffee/tea and a kitchen with refrigerator, microwave etc. a room was small but well appointed. Very helpful staff. We enjoyed it!
Stayed 2 nights in May 2026