2/10 Terrible
Katelyn
Traveled with family
Sep 9, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to check out early given safety concerns, mainly. My family and I only stayed for 1 night even tho we paid for 2 nights. Upon arrival and check-in our room number was shouted loudly so that everyone in the lobby could hear (we were or at least told we were the only ones on the 4th floor) Elevator allows for 1 person and 1 bag only
As we walked into the room, we noted one of the windows was WIDE open (windows opened inward therefore an entire person or several people could easily come through the roof into our room. Given this, we checked all spots in the apartment - to which we found the bathroom window was also open. We also found a phone holder in one of the showers…..
The front desk did come up immediately and fix it. However, at around 12-12:30AM until 2:30-3AM we heard banging, running around, talking, clanking, etc. almost sounding as if someone broke in and was raiding the hotel as doors were slamming shut. Given we didn’t have a peep hole we didn’t know what was going on and under no circumstance did we want to open the door for obvious reasons……….
The showers leaked EVERYWHERE - yes both there was absolutely no barrier even with the shower closed.
We informed the front desk when we checked out the next day around 3PM where we were informed 3 interns were actually also staying on our floor and that is who most likely was making the noise.
There was no deadbolt on the door. Very few towels. No silverware.
This completely ruined our 2 day stay in Cannes&ha
Katelyn
Stayed 2 nights in Sep 2025