2/10 Terrible
Kathleen O.
Jul 2, 2025
Disliked: Cleanliness
Not what you expect! Communication and care of customers awful!
Do not stay here! Upon arrival, it was noted that the floors were gritty and crumby. We were grossed out and disappointed but kept sandals on. The blinds/curtains in one of the bedrooms are stained and nasty and were tied up and impossible to get down. Also, the windows in that room open to a walkway- so very uncomfortable to 1) not have blinds down all the way and 2) leave the window open. Another disappointment. When we tried to turn the tvs on- we couldn’t get either of them to turn on. There are absolutely no instructions on how to work the TVs, but finally after a couple of nights, we tried to get help with them. The lady tried her best but was unable to figure it out. She said she would send someone out to fix it- but then no one was available and we were out the door early the next morning. So good luck with the non working TVs with no instructions! Then, while I realize they do not have AC- the days we were there were really warm- and the upstairs bedrooms were SOOO hot. We were told to open the doors and windows- but as any normal sane person- you don’t leave doors and windows wide open when you aren’t home! So it was impossible to cool it down! Need another fan for 2 rooms. Common sense. Lastly, and most Importantly, when discussing these concerns after we returned home, there was absolutely no understanding, willingness to compensate, or accountability on their part! Basically we were told it’s not their fault and too bad! Don’t waste your money here!
Kathleen O.
Stayed 4 nights in Jun 2025