The location was convenient to downtown Canmore, hiking trails, dining, and Banff.
Everything was great. We had an amazing time. The staff was helpful. We had everything we need at the lodge.
Loved the property. Had a tremendous view from our balcony of the majestic mountains. Two bedroom suite was very spacious and had all the amenities you could ask for, even a washer and dryer. Only got one room cleaning over our 2 week stay. Could have used a few more. Overall, though, a great place.
The personal working there were very helpful and friendly. Could not ask for nicer people !
Older hotel showing it's age. Several items not working including fireplace on a cold night. Not enough outlets to plug in cords. WiFi was good and decent breakfast including pancakes. Not a bad place to stay for a night but would not stay for an extended period.
The 1st lady we checked in with was friendly. The room was clean. However, the air conditioner was a unit in the living room that did not even cool the room it was in after leaving it on for 3-4 hours. We traveled in July and when we arrived they were having records highs and the condo felt like a sauna. It was actually cooler outside and we ended up checking out and into another hotel with air conditioning. When we checked out the staff was nice but you could tell she was hot and uncomfortable also in the heat as the whole building did not have air conditioning while the building with the fitness room did. This might have been a nice stay during another season.
Was an average hotel, did double charge us for the stay but corrected it once mistake was brought to their attention
I would not recommend staying in our suite. The rug was fraying and stained, the furniture was tired and broken. The dishwasher was not working as the dishes that were put away were still dirty and needed rewashing, the tube televisions had poor reception, the bathroom breaker popped plunging the bathroom into darkness even though there was nothing plugged in. To turn on the tv you had to flick a switch on the other side of the room. The linens were stained and We think we got chemical burns from the pool.
Lodges at Canmore places you within a leisurely stroll of Yamnuska Mountain Adventures and Canmore Nordic Centre Provincial Park. This 4-room, 3.5-star condo building has in-room conveniences like kitchens, fireplaces, and furnished balconies.
Each condo is individually decorated and features a kitchen and a furnished balcony or patio, and there's space to spread out with a dining area and a sitting area. Guests can enjoy cable TV and stay connected with free WiFi. The bathroom offers hair dryers and designer toiletries. Other standard amenities include a washer/dryer, a fireplace, and a sofa bed. Weekly housekeeping is available.
At Lodges at Canmore, guests have access to free WiFi in public areas, free newspapers, and laundry facilities. Free parking is included with your stay. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Additional amenities include a vending machine, a picnic area, and barbecue grills.
The location was convenient to downtown Canmore, hiking trails, dining, and Banff.
Good morning, Thank you for taking the time to leave us a positive rating. We look forward to welcoming you as our guest again in the future!
Everything was great. We had an amazing time. The staff was helpful. We had everything we need at the lodge.
Good morning Beth, Thank you for taking the time to leave us a positive rating and review. We're glad you had an amazing time at the Lodges at Canmore and that everything was great including the staff. We look forward to welcoming you as our guest again in the future!
Loved the property. Had a tremendous view from our balcony of the majestic mountains. Two bedroom suite was very spacious and had all the amenities you could ask for, even a washer and dryer. Only got one room cleaning over our 2 week stay. Could have used a few more. Overall, though, a great place.
Good morning Stephen, Thank you for taking the time to leave us the positive review! We are thrilled you had such a positive experience from enjoying the mountains and surrounding scenery to the amenities in the condo; including a washer and dryer! Housekeeping is to provide a full clean of your stay on the fifth day of your stay and if you were here two weeks, should have performed more than the one cleaning for you. We will ensure that housekeeping sees this comment so we can ensure longer stays like yours aren’t missed for additional cleans. Additionally, when we welcome you as our guest again, you are welcome to call the front desk for additional amenities in between cleans or to advise us that you feel your cleaning has been missed. Thank you again!
The personal working there were very helpful and friendly. Could not ask for nicer people !
Older hotel showing it's age. Several items not working including fireplace on a cold night. Not enough outlets to plug in cords. WiFi was good and decent breakfast including pancakes. Not a bad place to stay for a night but would not stay for an extended period.
The 1st lady we checked in with was friendly. The room was clean. However, the air conditioner was a unit in the living room that did not even cool the room it was in after leaving it on for 3-4 hours. We traveled in July and when we arrived they were having records highs and the condo felt like a sauna. It was actually cooler outside and we ended up checking out and into another hotel with air conditioning. When we checked out the staff was nice but you could tell she was hot and uncomfortable also in the heat as the whole building did not have air conditioning while the building with the fitness room did. This might have been a nice stay during another season.
Was an average hotel, did double charge us for the stay but corrected it once mistake was brought to their attention
I would not recommend staying in our suite. The rug was fraying and stained, the furniture was tired and broken. The dishwasher was not working as the dishes that were put away were still dirty and needed rewashing, the tube televisions had poor reception, the bathroom breaker popped plunging the bathroom into darkness even though there was nothing plugged in. To turn on the tv you had to flick a switch on the other side of the room. The linens were stained and We think we got chemical burns from the pool.
Dear Erin, Thank you for your review of your last stay with us. The issues and concerns that you had during your stay l will bring up with the owner and management team to make sure that all is fixed and or replaced so that all can enjoy their stay with us. I have passed on your comments about the Pool issue with the company that oversees the cleaning and maintenance of the pools and hot tung as well
Dear Jan,I'm glad that you enjoyed your stay with us here at The Lodges at Canmore and hope to see you again in the near future