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Ski Plaza Hotel & Wellness

4.0 star property

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Photo gallery for Ski Plaza Hotel & Wellness

Spa
Reception
Down comforters, minibar, in-room safe, desk
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View in a map
Ctra General s / n., Canillo, AD100
  • Place, Palau de Gel
    ‪5 min walk‬
  • Place, Motorcycle Museum
    ‪5 min walk‬
  • Place, TC8 Canillo Ski Lift
    ‪5 min walk‬
  • Airport, La Seu d'Urgell (LEU)
    ‪154 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Down comforters, minibar, in-room safe, desk

Standard Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 193 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room Single Use

Down comforters, minibar, in-room safe, desk

Standard Double Room Single Use

  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Family Room | Down comforters, minibar, in-room safe, desk

Family Room

  • 194 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Bunk Beds
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | Down comforters, minibar, in-room safe, desk

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Down comforters, minibar, in-room safe, desk

Junior Suite

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Canillo

Located 3 mi (4.8 km) from Soldeu Ski Resort, Ski Plaza Hotel & Wellness is within a 15-minute drive of other popular attractions like Caldea Spa. This 4-star hotel has 111 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and free in-room WiFi.

What's nearby

  • Incles Valley - 2 min walk - 0.1 miles
  • Sant Serni Church - 3 min walk - 0.2 miles
  • Palau de Gel - 5 min walk - 0.3 miles
  • Motorcycle Museum - 5 min walk - 0.3 miles
  • TC8 Canillo Ski Lift - 5 min walk - 0.3 miles

Getting around

  • Mérens-les-Vals Station - 36 min drive
  • Barcelona El Prat Airport (BCN) - 178 min drive

Restaurants

  • ‪Abarset Nou - ‬6 min drive
  • ‪Trattoria Pasta che Vuoi - ‬15 min drive
  • ‪Restaurant Manacor Grill - ‬4 min drive
  • ‪TTC - Terraza Telecabina Canillo - ‬3 min walk
  • ‪Café de l'Obac - ‬6 min drive

About this property

Ski Plaza Hotel & Wellness

Guests staying at Ski Plaza Hotel & Wellness enjoy access to a full-service spa, a gym, and a sauna. Transportation is made easy with limo/town car service. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include free WiFi in public areas, a free kid's club, and a computer station.
20-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and bidets. Minibars, coffee makers, and safes are also available.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 15 per night)
  • Ski shuttle nearby
  • Limo/town car service
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 13 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bar del Hotel Ski
  • La Fonclette
  • La Granja

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 20-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between August 30 and June 17.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15.75 per pet, per day
  • Food and water bowls are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 13 for children
  • Nearby parking fee: EUR 15 per night
  • Pet fee: EUR 15.75 per pet, per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Hotel Ski Plaza
Hotel Ski Plaza Canillo
Ski Plaza
Ski Plaza Canillo
Ski Plaza Hotel Andorra/Canillo

Frequently asked questions

Are free cancellation options available at Ski Plaza Hotel & Wellness?

Ski Plaza Hotel & Wellness offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

What can I see near Ski Plaza Hotel & Wellness?

This hotel is located in Canillo, just steps from TC8 Canillo Ski Lift and Incles Valley, and within a short walk of Palau de Gel. You'll also find Meritxell Sanctuary and Funicamp Ski Lift within a short drive.

Is there parking available at Ski Plaza Hotel & Wellness?

No, this hotel doesn't offer parking.

Is there a spa available at Ski Plaza Hotel & Wellness?

There is a full-service spa available for guests to enjoy and services include massages.

Does Ski Plaza Hotel & Wellness include a casino?

No, Ski Plaza Hotel & Wellness doesn't have a casino.

Will I find an indoor pool at Ski Plaza Hotel & Wellness?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Ski Plaza Hotel & Wellness?

There are plenty of amenities for couples at this hotel, including 2 restaurants, a full-service spa, and a bar/lounge.

Does Ski Plaza Hotel & Wellness have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Ski Plaza Hotel & Wellness feature a restaurant that includes a breakfast menu?

Yes, Ski Plaza Hotel & Wellness has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Ski Plaza Hotel & Wellness allow pets to stay for free?

Although they can't stay for free, pets are welcome at Ski Plaza Hotel & Wellness for a fee of EUR 15.75 per pet, per day. The property also provides food and water bowls.

Does Ski Plaza Hotel & Wellness have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Ski Plaza Hotel & Wellness?

The closest major airport to Ski Plaza Hotel & Wellness is La Seu d'Urgell (LEU), which is 23.4 mi away (66 minutes by car).

Are there rooms with balconies at Ski Plaza Hotel & Wellness?

No, you won't find guestrooms with balconies at Ski Plaza Hotel & Wellness.

Ski Plaza Hotel & Wellness Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 30 out of 58 reviews
Rating 8 - Good. 16 out of 58 reviews
Rating 6 - Okay. 6 out of 58 reviews
Rating 4 - Poor. 3 out of 58 reviews
Rating 2 - Terrible. 3 out of 58 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

roberto

Liked: Cleanliness, amenities, property conditions & facilities
Good stau
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

raul

Liked: Amenities, property conditions & facilities
El personal muy agradable , bien situado y perfecto para pasar unas Navidades familiares
Stayed 4 nights in Dec 2025
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Mala atención al cliente. Viaje de una noche.

El trato de la recepcionista ha sido desagradable, sì bien hemos llegado pasadas 21:00( exactamente a las 21:22) y dedicamos tiempo a ducharnos tras la jornada de Ski y el apreski, a las 22:30 aprox, intentamos contactar con recepción a través de la línea telefónica (num 9 como nos indicó) el teléfono no funcionaba, además a esa hora ya no había servicio de Room Service y tampoco ofrecieron ayuda/alternativa para que encontráramos algo para comer. Mala atención. El resto, un hotel bien para ir a esquiar.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Utmärkt hotell nära liften med god service samt re

Trevlig personal med suveränt bemötande! Rent och fint hotell. Vi bodde i juniorsuite 4 personer vilken var bra med mycket plats för alla saker som man har på skidsemester. Bra frukost. Kvällsbuffen var bra, men ljudnivån mycket hög.
Stayed 6 nights in Feb 2025
Verified

6/10 Okay

Monique

Liked: Cleanliness, property conditions & facilities

Hôtel correct

Chambre très correcte et propre Literie confortable Par contre l’isolation entre les chambres n’est pas très bonne! Restaurant fermé ce jour là mais possibilité de restauration à proximité Grand buffet de petit déjeuner varié et excellent
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Francisco

Liked: Amenities
Es siempre un placer alojarse en el Ski Plaza. Te hacxen sentir como en tu casa de la montaña. Gracias a todo el equipo, Ah, y las fondues de la Fonclette son deliciosas, igual que las ensaladas !
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Mundo de Niel y Emma

Liked: Amenities
A destacar la atención del personal un 10, sin duda volveremos en cuanto podamos, muchas gracias
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien todo, céntrico bien comunicado, personal muy agradable
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel tres propre,agreable Personnel tres accueillant, souriant profeßionnel
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel

Petit-déjeuner fantastique !!! Accueil parfait avec offre boissons arrivée et départ. Juste un bémol pour bruits le matin sous les fenêtres des paysans et tracteurs
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Carlos

Liked: Property conditions & facilities
El alojamiento si, la recepción no
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay.

This hotel has a great feel. Big, warm and comfortable rooms. Super clean, the entrance and reception smelt amazing. We didn’t use the facilities as it was a short stay but I would certainly go back with more time. Lots of shops and restaurants around. A great stay.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

M A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calidad-precio de 10.Muy tranquilo,buena ubicación

No era la primera vez que nos alojamos en este hotel. Buena ubicación, mucha tranquilidad.Colchones muy blandos , pero cansados de las caminatas y la tranquilidad que se respiraba, nos dejó descansar muy bien.Calidad-precio de 10.Sin duda repetiríamos.Las habitaciones daban a la parte de detrás.No utilizamos el restaurante del hotel .
Stayed 3 nights in Aug 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Pretty good

Quiet hotel. The ski starion in summer does not offer much chouce to eat. The restaurant is decent.
Stayed 3 nights in Aug 2021
Verified

6/10 Okay

M Pilar

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
El hotel es de una nota de 6 para un cuatro estrellas A tener en cuenta que no hay aire acondicionado. Los colchones muy blandos. Habitaciones limpias.
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente

Excelente calidad-precio y amabilidad del personal
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Alban

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Hotel de passage

Hotel bien situé. Litterie très bonne. Chambre propre mais très petite. Pas de parking dans l hotel Le SPA est fermé contrairement a ce qui a été dis par téléphone lorsqu on appelle l hotel. Il n est pas à niveau d un 4 étoiles (bien en dessous)
Stayed 1 night in Aug 2020
Verified

2/10 Terrible

daadoua

Disliked: Staff & service

Bof sans plus !

Trop bruyant @niveau 3*
Stayed 5 nights in Aug 2020
Verified

6/10 Okay

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia y espaciosa con un baño completo con bañera. Los servicios de hotel estaban completamente adaptados a las exigencias sanitarias por lo que daba mucha tranquilidad. En cuanto a las comidas, bastante pobres en cuanto calidad y cantidad. No están a la altura de la categoría del hotel.
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien.
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Marcelo

Liked: Cleanliness, staff & service
No último andar os apartamentos tem o teto inclinado o que reduz o espaço útil e pode causar acidentes e desconforto. No entanto o atendimento foi excelente por todos os funcionários, comida muito boa.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

francisco j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Remendado para viaje Familiar

Excelente en todos los sentidos, alojamiento en habitación tipo duplex. Buena variedad y calidad en el desayuno. Incluyen descuentos en entrada a la pista de patinaje que está frente al hotel. Definitivamente vamos a repetir
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The dinner could be better, in fact years ago it was amazing
Stayed 8 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel in Canillo. We stayed here for 6 nice while skiing. We we first put it a top floor room, which while nice, was quite small and impractical with sloping a sloping roof which caused a few bumped heads! The water pressure was also terrible so far up the building. We mentioned this to reception and they were absolutely fantastic with helping us to another room which was brilliant. The breakfast was good and it’s an easy 5 minute walk from the ski lift.
Stayed 6 nights in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel enjoyed our stay good location would go back
Stayed 4 nights in Feb 2019