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Hotel Helen

Property class: 3

Choose dates to view prices

Photo gallery for Hotel Helen

A modern hotel lobby with a marble reception desk, a plush blue chair, and a glass partition.
A buffet with various food items including fruits, vegetables, and meats.
A multi-story hotel with balconies, a neon sign, and a visible entrance.
A hotel room with two beds, a desk, a chair, a TV, and an air conditioning unit.
A modern interior with a sofa, armchair, and a glass coffee table.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
Kemalpasa Mah. Cumhuriyet Meydani No 57, Çanakkale, Canakkale, 17100
  • Place, Canakkale Clock Tower
    ‪1 min walk‬
  • Place, Mirrored Bazaar
    ‪3 min walk‬
  • Place, Trojan Horse
    ‪5 min walk‬
  • Airport, Çanakkale (CKZ)
    ‪3 min drive‬

Room options

View all photos for Single Room

A hotel room with two beds, a wooden headboard, bedside tables, a framed picture on the wall, and a hanging coat rack.

Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 1
  • 1 King Bed OR 1 Twin Bed

View all photos for Standard Double or Twin Room

A hotel room with a bed, a desk with a chair, a TV, and an air conditioning unit.

Standard Double or Twin Room

7.6 out of 10
Good
(10 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Triple Room

A hotel room with two beds, a desk, a mirror, and a hanging coat rack.

Triple Room

  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

About the neighborhood

Çanakkale

Located in İsmetpaşa, Hotel Helen is next to Canakkale Clock Tower and Canakkale Kordon. This 3-star hotel has 42 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free valet parking.

What's nearby

  • Canakkale Clock Tower - 1 min walk - 0.0 miles
  • Mirrored Bazaar - 3 min walk - 0.2 miles
  • Canakkale Kordon - 3 min walk - 0.2 miles
  • Barlar Sokağı - 3 min walk - 0.2 miles
  • Trojan Horse - 5 min walk - 0.3 miles

Getting around

  • Çanakkale (CKZ) - 9 min drive

Restaurants

  • ‪Hayal Kahvesi - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Kahve Dünyası - ‬1 min walk
  • ‪Cezve Kahve/Keyif Molası - ‬1 min walk
  • ‪Özel Çorba Salonu - ‬1 min walk

About this property

Hotel Helen

Hotel Helen features free WiFi in public areas, a meeting room, and a computer station. Free valet and self parking are available, and there's also a free cruise terminal shuttle. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include express check-in, express check-out, and free newspapers.
Guests can expect free WiFi and LCD TVs with satellite channels. Bathrooms have hair dryers and slippers. Other amenities include minibars, safes, and phones.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free cruise terminal shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.
Property Registration Number 17-621

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Helen Canakkale
Hotel Helen Canakkale
Helen Hotel Canakkale
Hotel Helen Hotel
Hotel Helen Çanakkale
Hotel Helen Hotel Çanakkale

Frequently asked questions

Is a free cancellation option available at Hotel Helen?

Hotel Helen provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Helen?

As of Oct 30, 2026, prices found for a 1-night stay for 2 adults at Hotel Helen on Nov 27, 2026 start from $67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Hotel Helen?

This hotel is situated in İsmetpaşa, just steps from Canakkale Clock Tower and Canakkale Kordon, and within a short walk of Barlar Sokağı. You'll also find Trojan Horse and Mirrored Bazaar less than a mile away.

Is parking available on site at Hotel Helen?

Yes, valet and self parking are offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Hotel Helen include a casino?

No, Hotel Helen doesn't have a casino.

Is there an indoor pool at Hotel Helen?

No, there is no indoor pool at this hotel.

Is Hotel Helen good for couples?

Amenities that appeal to couples at this hotel include 24-hour room service, a minibar, and slippers.

Are there hot tubs at Hotel Helen?

No, this hotel doesn't have a spa tub.

Does Hotel Helen feature a restaurant that includes a breakfast menu?

Yes, Hotel Helen serves free buffet breakfast each morning from its restaurant.

Does Hotel Helen allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Helen.

Are there connecting rooms at Hotel Helen?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Helen?

The closest major airport to Hotel Helen is Çanakkale (CKZ), which is 1.7 mi away (9 minutes by car).

Are there rooms with balconies that I can book at Hotel Helen?

No, there aren't any guestrooms at Hotel Helen that offer a balcony.

Hotel Helen Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 66 out of 152 reviews
Rating 8 - Good. 48 out of 152 reviews
Rating 6 - Okay. 21 out of 152 reviews
Rating 4 - Poor. 9 out of 152 reviews
Rating 2 - Terrible. 8 out of 152 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Location was great, a was the room. Staff were informative and helpful. Good value for money.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for the second time; it’s been renovated since the first time, the service is great, and we enjoyed the breakfast buffet.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel provided us with a very comfortable stopover as we were travelling from Istanbul to Ayvalik. Huge choice of food for breakfast and the hotel was brilliantly located close to restaurants and the famous horse from the film Troy.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location, and great parking. Very good.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent 3-star Hotel

An excellent 3 star hotel right in the center of Canakkale. Spacious room with comfy bed. Nice view of the Dardanelles. Very good breakfast with excellent service.
Stayed 3 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Really good!
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities

Good location but poor services

The location is good however the internet connection is weak inside the room and the tv screen is small and in B&W. The staff in the hotel couldn't provide a tourist map of the area.
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
The rooms are small and cramped. The staff is relatively helpful. Cleanliness is about 8 out of 10 – there’s room for improvement. There's a bar/club in the backyard that gets very noisy until late at night. The rooms have no sound insulation, so you can hear everything. The only good thing was the location – within walking distance to everything. Breakfast is available, but nothing special.
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Disliked: Staff & service
What I asked the staff to do was not carried out honestly.
Stayed 2 nights in Sep 2025
Verified review

4/10 Poor

Liked: Cleanliness

Get Sick and Get Scammed - Foul Play

The street price was120 Turkish lira compared to nearly 40$ on hotels.com. I got sick and had to extend. They automatically charged the expensive rate WITHOUT my permission. Hotels.com do they have your permission to charge my card for a second night? How dare you? How dare they? Is this a game you both play?
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Merkezde olması gayet güzel temiz ve bakımlı kahvaltısı da güzel teşekkürler
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Ottimo parcheggio per la moto l. Buon hotel per fate tappa. Colazione discreta.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diğer yorumlarda da okuduğumuz gibi Otel lokasyon olarak süper, Çanakkale de Park sorunu için (Merkezde olarak) olanağı olan tek Oteldi ve hizmet ve seris çok iyiydi. Odaların Temizliği konusuna diyecek bir şey yok gerçekten temiz di. Kaldığımız o da ise belki biraz Bakıma ihtiyacı vardı, Klimanın altında ve kanımca Klimaya ait olan Boru ve elektrik tesisatını olduu yerde boyalar dökülmeye başlamıştı. Personelin ilgi ve alakası ile tek kelime ile mükemmeldi diyebilirim. Kahvaltıya gelince; evet açık büfe ve taze gıdalar, benim ihtiyacıma göre hiç bir şey eksik değildi fazlasıya mevcut du. Bu radan tekrar dan tüm Otel ekibine teşekkür ederiz.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Temiz bir oteldi. Çalışanlar ilgili. Konum güzel.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Çalışanlar yardımsever Kahvaltı gayet iyi Odalar temiz ama daha steril olabilir özellikle WC Klima sıkıntısız çalışıyor Otopark var ama bazen yer olmayabiliyor Bir de bugüne kadar gittiğim bütün otellerde su ikram edilir, ilk defa su ikramı olmayan bir otel gördüm.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
İlgi alaka sıfır geri bildirim yok.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Odalarda karıncalar yuva yapmıştı ve temiz değildi ve ağır bir koku vardı. Yataklarda hiç rahat değil, çarşaflar kokuyordu. Tek güzel yanı konumu ve otoparkı olmasıydı, personeller güler yüzlü ve yardımcı oldular. Bir yıldızı personellere veriyorum.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Kendi otoparkı olması büyük bir avantaj. Odaların yenilenmesi gerekli. Yataklar çok sert ve kötü durumda, Yastıklar kötü durumda. Tuvaletten yukarıdan damla damla akıyordu. Tam klozetin üzerine. Kahvaltı ne süper nede kötüydü.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
3 yıldız hak etmeyen odalarında Cay Catel olmayan, talep ettiginizde gecmiste müşterilerden bir tanesi icinde corap yikamis diye kaldiran herkes aynimi diye sordugumda soruma muhatap bulamadagim isletme sahibi ve müdürün den dönüş alamadigim. Kurum. Sadace motel olabilir. Hayal kirikligi oldu
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Yatak ve yastiklar cok rahat değil odaya bir ufak şişe su konmamasi hoş değil
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Oda temizdi, personel ilgiliydi.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Temiz, merkezi, düzenli
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
Für eine Nacht noch akzeptabel, aber für länger nicht. Alles wirkt sehr abgenutzt und schäbig.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Çanakkale Boğazu yüzme yarışı

Klima ilgili sorun yaşadık, hemen yardımcı oldular, oda değişikliği teklif ettiler, personel çok kibar ve yardımcı. Yüzme yarışına geldik, normalde kahvaltı 7 de, biz sporcular için 6:30 da servis açtılar. Lokasyon mükemmel
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Güzel bir konaklama

Otel çok merkezi bir lokasyonda, kordon, deniz müzesi, aynalı çarşı yürüme mesafesinde. Bozcaada için liman ve şehitlik gezileri için tur firmaları da yürüme mesafesinde. Park yeri mevcut. Kahvaltı ortalama. Otel eski ama temiz ve düzenli. Çalışanlar yardım sever ve güler yüzlü. Otel genel olarak tam bir f/p oteli ve tekrar geldiğimde yeniden kalırım.
Stayed 2 nights in Apr 2025