Hotel Matsubara

3.0 star property
Family-friendly hotel with free breakfast and free valet parking

Choose dates to view prices

Photo gallery for Hotel Matsubara

Exterior
Basic Double Room | 1 bedroom, minibar, in-room safe, desk
Lobby sitting area
Fireplace
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Spa
  • Laundry
  • Pet friendly
  • Room service
  • 24/7 front desk

Explore the area

Map
Rua Professor José Paulo, 80, Vila Capivari, Campos do Jordão, SP, 12460-000
  • Capivari Park
    ‪13 min walk‬
  • Centro Universitário Senac - Campos do Jordão
    ‪2 min drive‬
  • Elephant Hill Viewpoint
    ‪3 min drive‬

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Room options

Basic Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Triple Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Campos do Jordão

Located in Capivari, Hotel Matsubara is within a 10-minute stroll of sights such as Campos do Jordão Convention Center and Cadij Shopping Center. This 20-room, 3-star hotel has free breakfast, free in-room WiFi, and free valet parking.

What's nearby

  • Campos do Jordão Convention Center - 6 min walk - 0.4 miles
  • Capivari Park - 13 min walk - 0.7 miles
  • Centro Universitário Senac - Campos do Jordão - 2 min drive - 0.7 miles
  • Ducha de Prata - 3 min drive - 1.1 miles
  • Elephant Hill Viewpoint - 3 min drive - 1.1 miles

Getting around

  • Campos do Jordao Emilio Ribas Station - 10 min walk
  • São Paulo/Guarulhos Intl. Airport - 176 min drive

Restaurants

  • ‪Chalezinho Campos do Jordão - ‬9 min walk
  • ‪Don Macedo - ‬8 min walk
  • ‪Cantinho da Serra Grill - ‬10 min walk
  • ‪Churrasco Ao Vivo - ‬10 min walk
  • ‪L'osteria Villa Casato - ‬8 min walk

About this property

Hotel Matsubara

Family-friendly hotel with free breakfast and free valet parking
At Hotel Matsubara, guests have access to a gym, free WiFi in public areas, and a free kid's club. Free valet and self parking are available, and there's also a free area shuttle. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this family-friendly hotel include coffee/tea in a common area, an arcade/game room, and free newspapers.
26-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Minibars, safes, and phones are other standard amenities.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

Portuguese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Free children's club
  • Gym
  • Playground

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area

Spa

  • Massage
  • Spa services

More

  • 2 floors
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 70 per pet, per day
  • 1 total (18 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: BRL 70 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Matsubara Campos do Jordao
Matsubara Campos do Jordao
Hotel Matsubara Hotel
Hotel Matsubara Campos do Jordão
Hotel Matsubara Hotel Campos do Jordão

Frequently asked questions

Is a free cancellation option available at Hotel Matsubara?

Hotel Matsubara provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do near Hotel Matsubara?

This hotel is situated in Capivari within a short 16-minute walk of Capivari Park and also 12 minutes on foot from Aspen Mall. You'll also find Capivari Shopping Center and Campos do Jordao Tennis Club less than a mile away.

Will I be able to park at Hotel Matsubara?

Yes, valet parking and self parking are offered for free at the hotel.

Is a spa located at Hotel Matsubara?

Spa services at the hotel include massages.

Does Hotel Matsubara have a casino?

No, Hotel Matsubara doesn't have a casino.

Is there an indoor pool at Hotel Matsubara?

No, there is no indoor pool at this hotel.

Is Hotel Matsubara good for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as massages and free breakfast.

Are there hot tubs at Hotel Matsubara?

No, this hotel doesn't have a spa tub.

Does Hotel Matsubara feature a restaurant that includes a breakfast menu?

Hotel Matsubara offers free buffet breakfast each morning though there is no restaurant.

Does Hotel Matsubara allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Matsubara for a fee of BRL 70 per pet, per day.

Does Hotel Matsubara have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Hotel Matsubara?

No, at Hotel Matsubara, there aren't any guestrooms that list a balcony.

Hotel Matsubara Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 150 out of 282 reviews
Rating 8 - Good. 85 out of 282 reviews
Rating 6 - Okay. 36 out of 282 reviews
Rating 4 - Poor. 5 out of 282 reviews
Rating 2 - Terrible. 6 out of 282 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Matsubara: Uau!

Hotel fantástico! Excelente acomodação, vastos ambientes de convivência para toda a família, ótimos serviços com destaque ao transfer para a praça do Capivari. Lindo jardim com lago e peixes ornamentais. Ótima hospedagem!
Stayed 5 nights in Dec 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Thumbs up to the shuttle service to the town centre
Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay of my trip

This has been by far the best hotel I've had in Brazil. I've visited the country twice and stayed in a dozen places. The town itself is nice with plenty to see, but this hotel was a pleasant surprise. It has more amenities than listed with a kids playroom and game room, in addition to small gym and in the back a beautiful Japanese style garden. The breakfast was full standard Brazilian buffet and the rooms were comfortable but not lavish.
Stayed 1 night in Feb 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was unacceptably dirty and old, there was mold on the walls, the mirror was so stained I could barely see myself. For the price we paid, it was unacceptable.
Stayed 2 nights in Jul 2019

10/10 Excellent

Marilia, Botelhos,mg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and property area!

It had everything we needed. Excellent service! Close by city center

10/10 Excellent

Robério B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dorival

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível superou as expectativas
Stayed 1 night in Mar 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfatório

Muito bom atendimento, café da manhã muito bom, moças da limpeza e rapazes da recepção com atendimento muito bom. Faço apenas ressalva sobre manutenção, pois a banheira do quarto que fiquei deveria ser reformada e a ducha também. Eu estava com minha cachorrinha e foi tudo muito bom
Stayed 2 nights in Mar 2025

10/10 Excellent

JANE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa
Stayed 4 nights in Dec 2024

6/10 Okay

Sylvio

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alvaro

Stayed 1 night in Feb 2025

10/10 Excellent

Viviane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

O atendimento e recepção foi excelente, bom para ir em família. O café da manhã tambem estava muito bom.
Stayed 1 night in Feb 2025

10/10 Excellent

AUGUSTO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiência maravilhosa

O hotel fica bem localizado e possui translado gratuito até o centro da cidade , o atendimento de todo o pessoal do hotel é simplesmente maravilhoso, recomendo muito.
Stayed 2 nights in Jan 2025

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parabéns pela Equipe de Funcionários

Hotel confortável com chas e biscoitos na chegada na recepção diariamente, os funcionários super solicitos, atenciosos, e muito gentis. Cafe da manhã com bastante variedade e muito gostoso. Parabéns Agora quanto ao quarto que fiquei tenho algumas considerações de melhoria a fazer: chuveiro entupido saindo agua para todos os lados (pedi limpeza mas nada adiantou), cama super mole desconfortável porque quando um se mexia, incomodava o outro, travesseiros moles demais.
Stayed 4 nights in Dec 2024

6/10 Okay

Simone Maria

Stayed 2 nights in Dec 2024

10/10 Excellent

Valéria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento! Pessoal cortês e atencioso. Café da manhã bem variado l. O serviço de transfer para a cidade é um grande diferencial do hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia muito tranquilo no natal.

Um pouco distante do centrinho, não é muito, mas com chuvisco atrapalha um pouco. Mas tudo foi tranquilo, atendimento ótimo, café da manhã, café da tarde. Área de lazer espaçosa para crianças.
Stayed 4 nights in Dec 2024

6/10 Okay

Silas

Stayed 2 nights in Dec 2024

10/10 Excellent

LUZIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso

Recepção acolhedora, Sr Wanderley muito simpático e agradável assim como motorista Daniel e os demais. O Hotel oferece tranfer gratuito para o centro até às 22, além de café e chocolate quente à vontade para aquecer no frio gostoso da Cidade. Acomodação muito boa.
Stayed 2 nights in Nov 2024

10/10 Excellent

PAULO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Dion

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Lana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível, hospedagem ótimo, café da manhã tava tudo delicioso, pessoal que trabalha lá são muito educados e nos atenderam muito bem.
Stayed 3 nights in Oct 2024