Hotel Matsubara

3.0 star property
Family-friendly hotel with free valet parking and spa services

Choose dates to view prices

Photo gallery for Hotel Matsubara

Garden
Lobby sitting area
Exterior
Lobby sitting area
Deluxe Quadruple Room | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Rua Professor José Paulo, 80, Vila Capivari, Campos do Jordão, SP, 12460-000
  • Place, Campos do Jordão Convention Center
    ‪6 min walk‬
  • Place, Capivari Shopping Center
    ‪11 min walk‬
  • Place, Capivari Park
    ‪13 min walk‬

Room options

Basic Double Room

9.0 out of 10
Wonderful
(10 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Triple Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Room

  • Sleeps 4
  • 1 Queen Bed

About the neighborhood

Campos do Jordão

Located in Capivari, Hotel Matsubara is within a 10-minute stroll of sights such as Campos do Jordão Convention Center and Cadij Shopping Center. This 20-room, 3-star hotel has free breakfast, free in-room WiFi, and free valet parking.

What's nearby

  • Campos do Jordão Convention Center - 6 min walk - 0.4 miles
  • Aspen Mall - 10 min walk - 0.5 miles
  • Campos do Jordao Tennis Club - 10 min walk - 0.5 miles
  • Capivari Shopping Center - 11 min walk - 0.6 miles
  • Capivari Park - 13 min walk - 0.7 miles

Getting around

  • Campos do Jordao Emilio Ribas Station - 10 min walk
  • São Paulo/Guarulhos Intl. Airport - 176 min drive

Restaurants

  • ‪Chalezinho Campos Do Jordão - ‬9 min walk
  • ‪Cantinho da Serra Grill - ‬9 min walk
  • ‪Moringa Mantiqueira Restaurante - ‬5 min walk
  • ‪Só Queijo - ‬6 min walk
  • ‪Banaias - ‬8 min walk

About this property

Hotel Matsubara

Family-friendly hotel with free valet parking and spa services
At Hotel Matsubara, guests have access to a gym, free WiFi in public areas, and a free kid's club. Free valet and self parking are available, and there's also a free area shuttle. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include coffee/tea in a common area, an arcade/game room, and free newspapers.
26-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Minibars, safes, and phones are other standard amenities.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Free children's club
  • Gym
  • Playground

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area

Spa

  • Massage
  • Spa services

More

  • 2 floors
  • Built in 1982
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 70 per pet, per day
  • 1 total (18 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: BRL 70 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

Hotel Matsubara Campos do Jordao
Matsubara Campos do Jordao
Hotel Matsubara Hotel
Hotel Matsubara Campos do Jordão
Hotel Matsubara Hotel Campos do Jordão

Frequently asked questions

Is a free cancellation option available at Hotel Matsubara?

Hotel Matsubara provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do near Hotel Matsubara?

This hotel is situated in Capivari within a short 13-minute walk of Capivari Shopping Center and also 16 minutes on foot from Capivari Park. You'll also find Aspen Mall and Campos do Jordao Tennis Club less than a mile away.

Will I be able to park at Hotel Matsubara?

Yes, valet parking and self parking are offered for free at the hotel.

Is a spa located at Hotel Matsubara?

Spa services at the hotel include massages.

Does Hotel Matsubara have a casino?

No, Hotel Matsubara doesn't have a casino.

Is there an indoor pool at Hotel Matsubara?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Matsubara?

Couples staying at this hotel will appreciate amenities like a minibar as well as massages and free breakfast.

Does Hotel Matsubara have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Matsubara feature a restaurant that includes a breakfast menu?

Hotel Matsubara offers free buffet breakfast each morning though there is no restaurant.

Does Hotel Matsubara allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Matsubara for a fee of BRL 70 per pet, per day.

Does Hotel Matsubara have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Hotel Matsubara?

No, at Hotel Matsubara, there aren't any guestrooms that list a balcony.

Hotel Matsubara Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 175 out of 317 reviews
Rating 8 - Good. 90 out of 317 reviews
Rating 6 - Okay. 39 out of 317 reviews
Rating 4 - Poor. 7 out of 317 reviews
Rating 2 - Terrible. 6 out of 317 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Matsubara: Uau!

Hotel fantástico! Excelente acomodação, vastos ambientes de convivência para toda a família, ótimos serviços com destaque ao transfer para a praça do Capivari. Lindo jardim com lago e peixes ornamentais. Ótima hospedagem!
Stayed 5 nights in Dec 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Thumbs up to the shuttle service to the town centre
Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay of my trip

This has been by far the best hotel I've had in Brazil. I've visited the country twice and stayed in a dozen places. The town itself is nice with plenty to see, but this hotel was a pleasant surprise. It has more amenities than listed with a kids playroom and game room, in addition to small gym and in the back a beautiful Japanese style garden. The breakfast was full standard Brazilian buffet and the rooms were comfortable but not lavish.
Stayed 1 night in Feb 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was unacceptably dirty and old, there was mold on the walls, the mirror was so stained I could barely see myself. For the price we paid, it was unacceptable.
Stayed 2 nights in Jul 2019

10/10 Excellent

Marilia, Botelhos,mg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and property area!

It had everything we needed. Excellent service! Close by city center

10/10 Excellent

Paulo Roberto

Liked: Cleanliness, staff & service, amenities
O atendimento é excelente, o café é muito bom e farto. A quarto é velho, mas é funcional e limpo. O banheiro é bem amplo e novo.
Stayed 3 nights in Nov 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel ótimo

Quarto muito bom café ótimo translado para o centro gratuito
Stayed 4 nights in Oct 2025

10/10 Excellent

Maysa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Oct 2025

10/10 Excellent

Stefanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Decidi fechar esse hotel pq iria com minha filha de dois anos e foi a melhor escolha que fiz. Tem uma brinquedoteca boa, sala de jogos, copa baby, berço e mágico no café da manhã aos sábados. Tudo muito voltado pro público infantil!! Fora isso, o hotel disponibiliza de máquina de café, capuccino, chocolate quente e etc a vontade e um transfer de ida e volta ao centro. Sensacional, fez toda diferença. Quero agradecer a todos os recepcionistas, motoristas e ao responsável pelo café da manhã. Todos são muito educados e simpáticos. Voltarei mais vezes. Parabéns e mais uma vez obrigada pela atenção durante todos os dias que passamos aí
Stayed 4 nights in Oct 2025

10/10 Excellent

Paulo Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

LILTON

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

MONALISA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel oferece transfer para onde você precisar de manhã até a noite. Tudo pelo WhatsApp. Achei sensacional.
Stayed 3 nights in Sep 2025

8/10 Good

Eduardo

Stayed 1 night in Sep 2025

10/10 Excellent

Márcio

Stayed 2 nights in Sep 2025

10/10 Excellent

Erica Aparecida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento, tudo muito lindo , cama super confortável, quarto cheiroso. Adoramos. Viagem em família.
Stayed 1 night in Sep 2025

10/10 Excellent

Thais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima localização

O hotel é ótimo, muito funcional. Funcionários prestativos e simpáticos O café da manhã é ótimo e com boas opções e variedades de alimentos Tem são de jogos e uma academia pequena mas que tudo funciona Achamos bem silencioso o local e estava sempre limpo O estacionamento é pequeno mas não é um problema, sempre há quem manobre os carros, sem stress É muito perto do centro de Capivari, menos de 10 minutos a pé mas o hotel oferece um transfer o dia todo para quem precisar Tivemos dias muito agradáveis Voltaria com certeza
Stayed 3 nights in Aug 2025

10/10 Excellent

Neusa

Voltaria e recomendo.

Hotel limpo, compatível com o custo, chuveiro excelente, café da manhã muito bom!
Stayed 2 nights in Sep 2025

6/10 Okay

Sandra

Business traveler
Liked: Cleanliness

Crítica

Hotel antigo, precisando de reformas. Quartos simples, com equipamentos obsoletos. Espelhos velhos e feios. Café razoável. Atendimento bom, mas com poucas pessoas. Acredito que existem melhores opções. A pousada da mesma marca é melhor.
Stayed 2 nights in Aug 2025

10/10 Excellent

Quezia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima, o atendimento foi excelente, a localização é muito boa. Não temos nada a reclamar. Só elogios.
Stayed 2 nights in Aug 2025

4/10 Poor

LEOPOLDO

Stayed 1 night in Aug 2025

10/10 Excellent

Liliane

Stayed 2 nights in Aug 2025

10/10 Excellent

Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incrível!

Stayed 2 nights in Aug 2025

10/10 Excellent

paulo K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Flavio Lopes, Volta Redonda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O serviço de tranfer é muito bom e como fomos na florada da cerejeira o jardim estava lindo!
Stayed 1 night in Aug 2025

4/10 Poor

Marcelo

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Fuja

Nao foi legal. Ao chegarmos nosso quarto nao estava pronto e nos enviaram ao unico que restava. Amplo mas com cama e travesseiros muito ruins, além de forte cheiro de tinta. Acabei passando mal. Definitivamente não me hospedarei mais nesse hotel
Stayed 1 night in Aug 2025