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VELINN Pousada Chateau do Luar Prime

Property class: 3

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Photo gallery for VELINN Pousada Chateau do Luar Prime

A bedroom with a large bed, a walk-in closet, and a spa-like bathroom with a hot tub.
A dining table set with various breads, pastries, and small dishes, with a fireplace and a television in the background.
An aerial view of a residential area with multiple houses, including a large house with a red roof and a smaller house with a blue roof.
A narrow cobblestone alley flanked by buildings with balconies and potted plants.
A table set outdoors with a green tablecloth, white cups, a glass of orange juice, and a plate of bread and fruit.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Room service

Explore the area

View in a map
Avenida Gastão Vidigal 340, Morro do Elefante, Campos do Jordão, SP, 12460-000
  • Place, Capivari Park
    ‪13 min walk‬
  • Place, Capivari Shopping Center
    ‪14 min walk‬
  • Place, Campos do Jordão Convention Center
    ‪2 min drive‬

Room options

View all photos for Double Room

A neatly made bed with a red blanket, white pillows, and floral-patterned pillows. There are two bedside tables with lamps and a telephone. The room has wooden paneling on the walls and a green door in the background.

Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

A hotel room with two beds, a chandelier, an air conditioner, and a window with curtains.

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, a chair, and a framed picture on the wall.

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room (Quintuple)

A hotel room with two single beds, a chandelier, a painting on the wall, and striped wallpaper.

Standard Room (Quintuple)

  • Sleeps 5
  • 1 Twin Bed

View all photos for Luxo

A bedroom with a large bed, a wooden headboard, a small table with chairs, and a nightstand with a lamp.

Luxo

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (com Varanda)

A neatly made bed with a blue bedspread, two floral pillows, and a white towel on the side. There are two bedside lamps and a small wooden nightstand with a shelf.

Double Room (com Varanda)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

A hotel room with two single beds, a desk with a chair, a television, and a painting on the wall.

Family Room

  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

About the neighborhood

Campos do Jordão

Located in Vila Inglesa, VELINN Pousada Chateau do Luar Prime is a leisurely stroll from sights such as Elephant Hill Cable Car and Capivari Park. This 15-room, 3-star pousada has free breakfast, free in-room WiFi, and free self parking.
View more Pousadas in Campos do JordãoOpens in a new window

What's nearby

  • Capivari Park - 13 min walk - 0.7 miles
  • Capivari Shopping Center - 14 min walk - 0.8 miles
  • Aspen Mall - 16 min walk - 0.9 miles
  • Elephant Hill Viewpoint - 18 min walk - 1.0 mile
  • Campos do Jordão Convention Center - 2 min drive - 0.9 miles

Getting around

  • Campos do Jordao Emilio Ribas Station - 17 min walk
  • Sao Jose dos Campos (SJK-Sao Jose dos Campos-Professor Urbano Ernesto Stumpf) - 117 min drive

Restaurants

  • ‪Elephant Bar - ‬15 min walk
  • ‪Restaurante Libertango - ‬15 min walk
  • ‪Puriman Restaurante - ‬2 min drive
  • ‪Mattherhorn Empório - ‬14 min walk
  • ‪Rostie Restaurant - ‬12 min walk

About this property

VELINN Pousada Chateau do Luar Prime

VELINN Pousada Chateau do Luar Prime features free WiFi in public areas and a TV in a common area. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. This pousada also has a garden.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Free local calls and safes are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 9:00 AM to noon
  • A coffee shop/cafe

Restaurants on site

  • Cafeteria

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 1 building
  • Built in 2013
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Service fee: 10 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Chateau Luar

Chateau Luar Campos Do Jordao

Chateau Luar Pousada

Chateau Luar Pousada Campos Do Jordao

Pousada Chateau Do Luar Campos Do Jordao, Brazil

Chateau Luar Prime Pousada Campos do Jordao

Chateau Luar Prime Pousada

Chateau Luar Prime Pousada Campos do Jordao

Chateau Luar Prime Pousada

Chateau Luar Prime Campos do Jordao

Chateau Luar Prime

Pousada (Brazil) Chateau do Luar Prime Campos do Jordao

Campos do Jordao Chateau do Luar Prime Pousada (Brazil)

Pousada (Brazil) Chateau do Luar Prime

Chateau do Luar Prime Campos do Jordao

Chateau do Luar

Chateau Luar Prime

Pousada (Brazil) Chateau do Luar Prime Campos do Jordao

Campos do Jordao Chateau do Luar Prime Pousada (Brazil)

Pousada (Brazil) Chateau do Luar Prime

Chateau do Luar Prime Campos do Jordao

Chateau do Luar

Chateau Luar Premium Pousada Campos do Jordao

Chateau Luar Premium Pousada

Chateau Luar Premium Campos do Jordao

Chateau Luar Premium

Pousada (Brazil) Chateau do Luar Premium Campos do Jordao

Campos do Jordao Chateau do Luar Premium Pousada (Brazil)

Pousada (Brazil) Chateau do Luar Premium

Chateau do Luar Premium Campos do Jordao

Chateau do Luar Prime

Chateau do Luar

Chateau Luar Campos Do Jordao

Chateau Luar Premium Pousada Campos do Jordao

Chateau Luar Premium Pousada

Chateau Luar Premium Campos do Jordao

Chateau Luar Premium

Pousada (Brazil) Chateau do Luar Premium Campos do Jordao

Campos do Jordao Chateau do Luar Premium Pousada (Brazil)

Pousada (Brazil) Chateau do Luar Premium

Chateau do Luar Premium Campos do Jordao

Chateau do Luar Prime

Chateau do Luar

Chateau Luar Campos Do Jordao

Chateau Do Luar Prime Brazil

Chateau do Luar Prime Pousada (Brazil)

Chateau do Luar

Chateau do Luar Premium

Frequently asked questions

What is there to do near VELINN Pousada Chateau do Luar Prime?

This pousada is situated in Vila Inglesa within a short 11-minute walk of Capivari Park and also 14 minutes on foot from Capivari Shopping Center. You'll also find Elephant Hill Viewpoint and Aspen Mall less than a mile away.

Is there parking available at VELINN Pousada Chateau do Luar Prime?

Yes, self parking is offered for free at the pousada. Wheelchair-accessible parking is also available for guests.

Does VELINN Pousada Chateau do Luar Prime have a casino?

No, VELINN Pousada Chateau do Luar Prime doesn't have a casino.

Is there an indoor pool at VELINN Pousada Chateau do Luar Prime?

No, there is no indoor pool at this pousada.

What do couples enjoy most about VELINN Pousada Chateau do Luar Prime?

Couples staying at this pousada will appreciate amenities like a rainfall showerhead as well as a garden-view restaurant and a free daily breakfast.

Are there hot tubs at VELINN Pousada Chateau do Luar Prime?

No, this pousada doesn't have a spa tub.

Does VELINN Pousada Chateau do Luar Prime have a restaurant with a breakfast menu?

Yes, VELINN Pousada Chateau do Luar Prime serves free buffet breakfast at Cafeteria each morning.

Does VELINN Pousada Chateau do Luar Prime allow pets to stay for free?

No, pets aren't allowed at VELINN Pousada Chateau do Luar Prime though service animals are welcome.

Are there connecting rooms at VELINN Pousada Chateau do Luar Prime?

No, this pousada doesn't feature connecting guestrooms.

Are there rooms with balconies at VELINN Pousada Chateau do Luar Prime?

No, there aren't any guestrooms with balconies at VELINN Pousada Chateau do Luar Prime.

VELINN Pousada Chateau do Luar Prime Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 16 out of 49 reviews
Rating 8 - Good. 24 out of 49 reviews
Rating 6 - Okay. 6 out of 49 reviews
Rating 4 - Poor. 3 out of 49 reviews
Rating 2 - Terrible. 0 out of 49 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Reinaldo

Liked: Cleanliness, staff & service, amenities
Ótima equipe e bom quarto
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, amenities
Quarto bem arrumado, equipe prestativa, localização excelente e vista muito bonita!! E claro café da manhã recheado de opções, delicioso
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo dentro da conformidade.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

CLAUDIONOR

Liked: Cleanliness, staff & service, amenities
Muito boa Equipe atenciosa Café da manhã bom Localização ótima Instalação antiga, e conservação ok
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem localizado, quarto amplo, limpo e cama confortável. Café da manhã deixou à desejar. Tinha poucas opções e o pão estava duro feito pedra.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

DOUGLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom custo benefício

A estadia foi boa, o quarto bem espaçoso, não possuía calefação, o ar condicionado até funciona, mas não esquenta o suficiente, mesmo no máximo da temperatura. O banheiro tinha bastante mofo e não possuía ventilação forçada, apenas a janela. O café foi bem bom!
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

JERONIMO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa relação custo benefício.

Nossa experiência no Chateau foi boa. A disposição dos produtos do café pode ser melhorada.
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima

Muito bom, lugar limpo, equipe atenciosa. Lugar silencioso excelente localização próximo ao centro comercial. Café da manhã delicioso com uma linda vista. Poderia ter manteiga em vez de margarina. No meu quarto alguns puxadores das janelas estavam danificados mas valeu muito a pena a estadia.
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Andre R V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi tudo muito bom, recepção atenciosa, quarto confortável, tamanho do quarto excelente. Só mesmo o aquecimento do quarto poderia ser melhor. Mas estava tudo muito bom
Stayed 1 night in Aug 2020
Verified review

4/10 Poor

Ricardo

Disliked: Staff & service, amenities, property conditions & facilities
Muito caro pelo que oferecem. Café da manhã muito simples e com poucas opções, muito fraco. Ar quente é meio fraco. Recepcionista da noite muito mal humorado. Os quartos do térreo são minúsculos, tive "sorte" que a TV não funcionava e daí me colocaram num quarto melhor. No geral, um hotelzinho bem simples e meia boca.
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa relação preco qualidade

O edificio é pequeno, mas os apartamentos sao bem amplos e cômodos. O estacionamento tem poucas vagas individuais e alguns carros ficam aparcados em fila. Buffet do café da manhã é simples mas gostoso.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Maria Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia boa, o café da manha poderia começar mais cedo, e a Tv deixa a desejar, pouca opção de canais e imagem ruim!
Stayed 5 nights in Mar 2019
Verified review

4/10 Poor

JOSE ROBERTO

Disliked: Staff & service

falta de atenção e organização

VÁRIOS PONTOS a serem comentados (e melhorados pela pousada). 1) Ao ligar para lá, antes de confirmar a reserva, gostaria de informações sobre as diferenças das acomodações, o que o funcionário não soube me passar, ou não me entendi com ele, mesmo após 10 minutos explicando o que eu queria saber. 2) Ao chegar no local, fizemos o chekin e adentramos na acomodação, saimos para jantar e ao voltar, tinha uma goteira sobre a cama... tivemos que mudar de acomodação (para uma inferior) 3) solicitei pelo aplicativo do Hoteis.com (como faço sempre, e funciona perfeitamente), uma solicitação de LEITE SEM LACTOSE para o café da manhã (pois minha esposa tem intolerância a lactose), mas no café da manhã, ao solicitar, me disseram que desconheciam esta informação e que não foram avisados (não sei quem não avisou quem, o fato, é que minha esposa não pode tomar leite com o café) 4) café da manhã muito simples, diria até ruim. 5) o frigobar nos quartos, estavam desligados, e vázios... não deixam nem água nos quartos. Infelizmente, não gosto de criticar, mas espero que as criticas sejam construtivas.
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Fabiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Fizemos a reserva de última hora através do aplicativo, cerca de 2h antes de chegar no hotel e foi super tranquilo. O hotel é uma graça, muito aconchegante, o quarto é de bom tamanho, decoração bacana, cama confortável e chuveiro com boa pressão. Tivemos problemas com a calefação no quarto em que nos colocaram, não estava aquecendo, foram verificar,não conseguiram resolver, levaram um aquecedor elétrico, que também não funcionou,depois de um pouco de insistência da nossa parte com o recepcionista, conseguimos que nos trocassem de quarto.O recepcionista foi um pouco rude e impaciente conosco.Ficamos no quarto ao lado do salão do café da manhã, não recomendo, pois dá pra ouvir todo o barulho de manhã quando começa a movimentação do salão.O café da manhã era ok.A localização era aproximadamente uns 10 minutos caminhando, + - 900 metros até o centrinho Capivari.O sinal da tv não era muito bom.
Stayed 1 night in Aug 2018
Verified review

6/10 Okay

Leidy

Liked: Cleanliness

Razoável

Cama de mola é ruim travesseiro muito baixo desconfortante, recepcionista nada simpático .perguntei se tinha touca de banho pq no quarto da minha sobrinha tinha ele simplesmente falou q não tinha q a pousada não deixa touca de banho para hóspedes q seria de algum hóspedes q esqueceu lá!! Chegando no meu quarto tinha uma lá ,quase q voltei na recepção pra mostrar pra ele AFF .café da manhã razoável .
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente, bem localizado e com uma estrutura muito agradável.
Stayed 1 night in Dec 2017
Verified review

8/10 Good

wladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom.

A pousada é boa e os funcionarios são muitos atenciosos, sempre prontos a ajudar.
Stayed 3 nights in Sep 2017
Verified review

8/10 Good

wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solicitei que apto nao fosse no terreo e isto nao aconteceu. Hotel bem localizado, limpo, cafe manha razoavel e destaque para o atendimento que foi muito bom, recepçao, arrumadeira e atendente do cafe manha
Stayed 3 nights in Jun 2017
Verified review

8/10 Good

Tereza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sinta-se em casa

Foi muito rápida mas deu para perceber o cuidado do hotel com limpeza e preocupação com o cuidado dos hospedes. Café da manhã robusto.
Verified review

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Verified review

6/10 Okay

Ricardo

Liked: Cleanliness
Disliked: Staff & service

Hotel novo mas com algumas deficiências

Pontos positivos: quarto com tamanho muito bom e novo; a cama é confortável; cafe da manhã a contento, destaque para a atendente muito simpática e prestativa. Hotel próximo de Capivari, menos de 10 min de carro. Pontos negativos: estacionamento muito apertado,fácil de arranharem seu carro manobrando. Tive a impressão que se todos os aptos estiverem ocupados que não havera vagas para todos os hóspedes; o cofre do quarto é muito pequeno, só cabe uma carteira; o quarto não possui lixeira, tem apenas a do banheiro. Por exemplo, se precisar jogar um papel de chocolate fora terá q usar a lixeira do banheiro. Nem um pouco agradável, né? Outra falta que senti foi de copos no quarto. Precisei e tive que descer na portaria para conseguir. Outro ponto negativo é a tb a cabo, péssima. Não pega quase nenhum canal. Reclamei na portaria mas não adiantou. Wi-Fi tb deficiente, muito lento e cai sempre.
Verified review

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradável

Ótima ,bom hotel , os funcionários são excelentes , a cidade linda demais , amei tudo .
Verified review

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Familia recomenda

Recomendo, quarto muito bom, camas e chuveiro, limpo e organizado. Proprio para curtir os pontos turisticos de campos, proximo ao centro.
Verified review

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito boa

Ambiente agradável, limpo e funcionários simpáticos
Verified review

8/10 Good

Reginaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Necessário melhorar o wi-fi pois no quarto final chega muito fraco. A ducha do banheiro está com defeito.