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Novotel Campo Grande

Property class: 4

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Photo gallery for Novotel Campo Grande

A pool area with a tiled deck, outdoor seating, and a building with a tiled roof.
A modern bar area with a curved counter, wooden stools, and a variety of decorative items on shelves.
An outdoor dining area with tables and chairs, a pool, and palm trees.
A buffet with various food items, beverages, and a juice dispenser.
A modern lobby with seating areas, a reception desk, and a large screen displaying information.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Avenida Mato Grosso 5555, Jardim Copacabana, Campo Grande, MS, 79031-960
  • Place, Indigenous Nations Park
    ‪2 min walk‬
  • Place, Park of Powers
    ‪8 min walk‬
  • Place, Pantanal Aquarium
    ‪4 min drive‬
  • Airport, Campo Grande (CGR-Campo Grande Intl.)
    ‪13 min drive‬

Room options

View all photos for Superior Apartment, 1 Double Bed with Sofa bed

A hotel room with a bed, a sofa, a nightstand, a lamp, and a window with curtains.

Superior Apartment, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(9 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Double Bed

A hotel room with a bed, a TV, a desk, and a door leading to a bathroom.

Superior Apartment, 1 Double Bed

7.8 out of 10
Good
(9 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Executive Room, 1 Double Bed

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Executive Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 3 Twin Beds

A hotel room with a bed, a desk with a TV, a chair, and a mirror.

Superior Room, 3 Twin Beds

  • Sleeps 3
  • 3 Twin Beds

View all photos for Presidential Suite, 1 King Bed

Room

Presidential Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

A hotel room with a bed, a television, a desk with a chair, and a window with curtains.

Superior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Campo Grande

Located in Carandá Bosque within a 5-minute walk of Indigenous Nations Park, Novotel Campo Grande is within a 15-minute stroll of Park of Powers. This 4-star hotel welcomes guests with 155 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Indigenous Nations Park - 2 min walk - 0.1 miles
  • Park of Powers - 8 min walk - 0.5 miles
  • Mato Grosso do Sul Museum of Contemporary Art - 13 min walk - 0.7 miles
  • Pantanal Aquarium - 4 min drive - 2.0 miles
  • Dom Bosco Regional Museum - 5 min drive - 2.6 miles

Getting around

  • Campo Grande (CGR-Campo Grande Intl.) - 26 min drive

Restaurants

  • ‪Diamond Hall - ‬8 min walk
  • ‪365 Bar - ‬1 min walk
  • ‪Varandá Filet & Chips - ‬2 min drive
  • ‪Seu Gastão - ‬9 min walk
  • ‪Pizza do Jorge - ‬15 min walk

About this property

Novotel Campo Grande

Novotel Campo Grande features an outdoor pool, a children's pool, and a gym. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this golf hotel include free WiFi in public areas, a conference center, and a business center.
Guests can expect free WiFi and TVs with satellite channels. Other amenities include minibars, free newspapers, and hair dryers. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends; BRL 76 for adults and BRL 76 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Restaurante 365

Things to do

  • 9-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Golf caddies
  • Golf carts
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Musical instruments
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center (7,190 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite premium channels

Food and drink

  • Champagne service
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Renovations and closures

The following facilities or services will be unavailable from December 27 2026 to January 2 2027 (dates subject to change):
  • Swimming pool
The following facilities are closed on New Year's Eve:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk, key retrieval

Pets

  • This property welcomes pets for BRL 100 per pet, per night
  • Dogs and cats only
  • 1 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 15 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately BRL 76 for adults and BRL 76 for children
  • Pet fee: BRL 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for golf tee times. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Campo Grande Novotel
Novotel Campo Grande
Novotel Hotel Campo Grande
Novotel Campo Grande Brazil
Novotel Campo Grande Hotel
Novotel Campo Grande Hotel
Novotel Campo Grande Campo Grande
Novotel Campo Grande Hotel Campo Grande

Frequently asked questions

Is free cancellation available at Novotel Campo Grande?

Novotel Campo Grande provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Novotel Campo Grande?

As of Nov 10, 2026, prices found for a 1-night stay for 2 adults at Novotel Campo Grande on Nov 15, 2026 start from $52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Novotel Campo Grande?

This hotel is situated in Carandá Bosque within a 10-minute walk of Indigenous Nations Park and Park of Powers. You'll also find Pantanal Aquarium and Campo Grande Shopping Mall within a short drive.

Is parking available on site at Novotel Campo Grande?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Novotel Campo Grande have a casino on the premises?

No, Novotel Campo Grande doesn't have a casino.

Will I find an indoor pool at Novotel Campo Grande?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM. Note though that pool facilities will be unavailable from December 27 2026 until January 2 2027 (subject to change).

Is Novotel Campo Grande a good place to stay for couples?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and an outdoor pool.

Are there hot tubs at Novotel Campo Grande?

No, this hotel doesn't have a spa tub.

Does Novotel Campo Grande have a restaurant that serves breakfast?

Yes, Novotel Campo Grande serves buffet breakfast for a surcharge each morning at Restaurante 365.

Will Novotel Campo Grande allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Novotel Campo Grande for a fee of BRL 100 per pet, per night.

Are there connecting rooms at Novotel Campo Grande?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to Novotel Campo Grande?

The closest major airport to Novotel Campo Grande is Campo Grande (CGR-Campo Grande Intl.), which is 7.4 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Novotel Campo Grande?

No, there aren't any guestrooms with balconies at Novotel Campo Grande.

Novotel Campo Grande Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 352 out of 787 reviews
Rating 8 - Good. 219 out of 787 reviews
Rating 6 - Okay. 121 out of 787 reviews
Rating 4 - Poor. 56 out of 787 reviews
Rating 2 - Terrible. 39 out of 787 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Excelente
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff and great breakfast!
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly staff Old room and infrastructure
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!!!!!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

C
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Everything in the hotel was just as described but the staff were what made the difference because they went beyond several times and were absolutely fantastic. Definitely recommend
Stayed 3 nights in Jul 2022
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Need betterment for grounds and rooms.
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Nov 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
No air conditioning, mold all over in the room, missing trim by the floor exposing bugs and spiders, room dirty, poor cleaning service.
Stayed 8 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Localização, estacionamento, cafe da manhã e atendimento muito bons! O hotel deixa a desejar na manutenção dos quartos e corredores. Cheiro forte do carpete nos corredores.
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Bonito por fora só que quartos precisam de manutenção. Café da manhã caríssimo
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã excelente. Restaurante com pratos excelentes e com custo justi
Stayed 5 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities
Muito barulho não deu pra dormir direito
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Estava tudo certo, e atendeu minhas necessidades
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi muito bom nossa estadia
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O quarto estava limpo e organizado. O hotel é bem localizado.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom hotel! Limpo, confortável, boa localização. Cumpre com o que é divulgado.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Quartos antigos, assim como a TV, que não possui a função smart tv.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
O Hotel é muito bom, infelizmente não fomos bem atendidos qdo solicitamos cobertores extras, acredito que a equipe da recepção necessite melhor treinamento, nos outros hotéis da rede não tive esse problema. Outro inconveniente foi não haver estacionamento.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Amenities
Disliked: Staff & service
Chegamos e nosso quarto não correto, nos levaram para um outro e ao abrirem a porta estava ocupado com hospedes na unidade, o que foi um pouco constrangedor e somente na terceira vez nos colocaram no que ficamos mas com as camas nao arrumadas
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Equipe de funcionários, Fábio, Riseltton e todos que nos atenderam...
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Odor forte de mofo Cortinas mofadas
Stayed 1 night in Apr 2026