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Hotel Firenze Serra Negra

Property class: 3

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Photo gallery for Hotel Firenze Serra Negra

A modern outdoor patio with a sectional sofa, a wooden table, and a large umbrella.
A rooftop pool area with lounge chairs and a pergola.
A buffet table with various dishes and a decorative vase.
A spacious lobby with a checkered floor, a central round table with a vase of flowers, and a large window offering a view of the street.
A hotel entrance with a large sign reading "FIRENZE" and a decorative emblem above it.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Rua 7 de Setembro, 118, Serra Negra, SP, 13.930-065
  • Place, Crafts Fair
    ‪3 min walk‬
  • Place, Cable Car
    ‪5 min walk‬
  • Place, Disneylandia dos Robos Museum
    ‪10 min walk‬

Room options

View all photos for Standard Quadruple Room

A hotel room with two beds, a desk, a chair, a television, and a ceiling fan.

Standard Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Large Twin Bed

View all photos for Standard Double or Twin Room

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a small table.

Standard Double or Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Serra Negra

Hotel Firenze Serra Negra places you within a 5-minute walk of Crafts Fair and Cable Car. This 3-star hotel has 79 rooms and welcomes guests with free breakfast, an outdoor pool, and an indoor pool.

What's nearby

  • Crafts Fair - 3 min walk - 0.2 miles
  • Cable Car - 5 min walk - 0.3 miles
  • Conjunto Aquatico Municipal - 5 min walk - 0.3 miles
  • Disneylandia dos Robos Museum - 10 min walk - 0.5 miles
  • Circuito das Águas Convention Center - 19 min walk - 1.1 miles

Restaurants

  • ‪Café Boteco - ‬2 min walk
  • ‪Ristorant Cantina Famiglia Schiavo - ‬3 min walk
  • ‪Lela Pub - ‬2 min walk
  • ‪Cantina & Ristorante Famiglia Schiavo 2 - ‬3 min walk
  • ‪Pastelaria Mr. Reis - ‬4 min walk

About this property

Hotel Firenze Serra Negra

Hotel Firenze Serra Negra features an indoor pool, an outdoor pool, and a gym. You can take advantage of free valet parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Ceiling fans, hair dryers, and phones are other standard amenities.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.

Similar properties

A poolside area with lounge chairs and umbrellas, a covered seating area with tables and chairs, and a clear view of the pool.
Biazi Paradise Hotel
Serra Negra
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
8.8 out of 10, Excellent, 206 reviews
$73 nightly
The price is $76
Nov 8 - Nov 9
Total with taxes and fees
Biazi Paradise Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered, secured valet parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • In a nature reserve
  • Pool loungers
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • No elevator

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.
Property Registration Number 07.773.100/0001-08

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Firenze Serra Negra
Hotel Firenze Serra Negra Hotel
Hotel Firenze Serra Negra Serra Negra
Hotel Firenze Serra Negra Hotel Serra Negra

Frequently asked questions

Is free cancellation available at Hotel Firenze Serra Negra?

Hotel Firenze Serra Negra provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Hotel Firenze Serra Negra?

As of Nov 6, 2026, prices found for a 1-night stay for 2 adults at Hotel Firenze Serra Negra on Nov 8, 2026 start from $119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Hotel Firenze Serra Negra?

This hotel is located in Serra Negra, just steps from Crafts Fair and Conjunto Aquatico Municipal, and within a short walk of Disneylandia dos Robos Museum. You'll also find Cable Car and Fonte Santo Agostinho Park less than a mile away.

Will I be able to park at Hotel Firenze Serra Negra?

Yes, covered valet parking is offered for free at the hotel.

Does Hotel Firenze Serra Negra include a casino on the premises?

No, Hotel Firenze Serra Negra doesn't have a casino.

Is there an indoor pool at Hotel Firenze Serra Negra?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have pool access between 8:00 AM and 7:00 PM.

What will couples enjoy most about a stay at Hotel Firenze Serra Negra?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and 2 bars/lounges.

Does Hotel Firenze Serra Negra have a hot tub?

No, but this hotel does have a steam room.

Does Hotel Firenze Serra Negra have a restaurant that serves breakfast?

Yes, Hotel Firenze Serra Negra serves free continental breakfast each morning from its restaurant.

Does Hotel Firenze Serra Negra allow pets to stay free of charge?

No, pets aren't allowed at Hotel Firenze Serra Negra.

Does Hotel Firenze Serra Negra have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Firenze Serra Negra?

No, there aren't any guestrooms at Hotel Firenze Serra Negra that offer a balcony.

Hotel Firenze Serra Negra Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 30 out of 38 reviews
Rating 8 - Good. 8 out of 38 reviews
Rating 6 - Okay. 0 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendimento excepcional Ótima hospedagem Restaurante muito bom Café da manhã e jantar excelente Continue assim
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauna, piscina aquecida, atendimento nota 10, pessoal muito prestativo e gentil. Equipe está de parabéns!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito limpo, a equipe de funcionários excelente (em especial o Thiago que nos atendeu no restaurante, extremamente cordial, educado e muito atencioso, superando as nossas expectativas) comida muito gostosa, dependências do hotel bonita e bem decorada. Pontos de melhorarias: a academia tinha apenas esteira (uma delas quebrada) e bicicleta, sem outros aparelhos, treino todos os dias e senti falta. No nosso quarto tinha um degrau entre o banheiro e o quarto (minha mãe é idosa e algumas vezes se desequilibrou.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã muito bom, funcionários ótimos.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã muito bom ,acomodação, recepção, funcionários todos muito bom. Apenas o chuveiro do quarto, deixou a desejar.Quarto 521
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização excelente, café da manhã satisfatório, quarto limpo, equipe atenciosa...
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
O cardápio tanto do café quanto do jantar maravilhosos, equipe super simpática, solícita e agradável, muito educados, limpeza dos quartos diária, quarto muito limpo, amplo e arrumado.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, ótimo café da manhã, localização muito boa.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As únicas coisas que não são boas no hotel são o colchão de molas e o chuveiro do banheiro...
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

O ar condicionado muito antigo, rumoroso e sem controle manual para acessa-lo.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
O hotel tem duas piscinas, uma na cobertura, aberta, e uma aquecida coberta no primeiro andar, mais duas jacuzzis quentinhas. Cada andar tem uma decoração diferente. Ficamos no terceiro andar com a decoração inglesa. Muito bonita a decoração. Funcionários atenciosos, simpáticos. A localização é ótima, no centro, perto de tudo.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Localização boa, refeições boa qualidade, aparelhos pra ginástica ruins, colchão em 2 partes juntadas em pillow horrível, área de piscinas boas.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Tudo muito agradável no hotel Firenze, café da manhã e jantar maravilhosos.Todas as dependências do hotel são bem confortáveis e muito bem decoradas. Com certeza voltaremos . decoadas.Gostamos muito e
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Um bom hotel. Funcionários educados e atenciosos
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Equipe gentil e atenciosa. Quarto limpo e perfumado. Almoço e jantar com comida muito boa!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Atendimento bom e hotel em condições boas e conveninetes
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funcionarios muito educados e solicitos
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
A cidade de Serra negra foi uma grata surpresa. O quarto é grande. Cama confortável. Banheiro de bom tamanho com ducha top. Só o que deixou a desejar foi o ar condicionado modelo antigo que precisamos tirar da tomada pra desligar e as áreas de lazer descuidadas.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Equipe de funcionários extremamente prestativos e educados
Vista do pôr do sol no hooftop
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã excelente, uma ressalva é o horário de início, 8h é um pouco tarde.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia foi maravilhosa. Hotel no centro, acesso fácil e a pé para tudo. O hotel tem uma decoração cheia de personalidade, extremamente limpo. Atendimento gentil. A comida muito bem preparada e saborosa.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Localização perfeita. Cafe da manhã excelente
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Foi uma excelente experiência. O hotel é ótimo, muito bem arrumado, com decoração bonita e quartos grandes. A equipe é fenomenal, desde a recepção até os garçons. Todos muito educados, simpáticos e prestativos. A comida também é excelente, em todas as refeições. Além disso, a localização é perfeita: perto dos pontos turísticos, mas sem barulho excessivo.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradável, no geral

Quarto limpo e espaçoso. Estacionamento com manobrista apenas. Fica em rua movimentada, perto das atrações da cidade (que são poucas). Equipe muito simpática e atenciosa. Comida muito boa, tanto no jantar quanto no café da manhã.
Stayed 1 night in Jul 2025