Hotel Firenze Serra Negra

3.0 star property
Family-friendly hotel with free breakfast and free valet parking

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Photo gallery for Hotel Firenze Serra Negra

2 bars/lounges
Exterior
Reception
Restaurant
Indoor pool, outdoor pool, open 8:00 AM to 7:00 PM, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Rua 7 de Setembro, 118, Serra Negra, SP, 13930-000
  • Place, Cable Car
    ‪5 min walk‬
  • Place, Disneylandia dos Robos Museum
    ‪10 min walk‬
  • Place, Circuito das Águas Convention Center
    ‪13 min walk‬

Room options

Standard Quadruple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Large Twin Bed

Standard Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Serra Negra

Hotel Firenze Serra Negra places you within a 5-minute walk of Crafts Fair and Cable Car. This 3-star hotel has 79 rooms and welcomes guests with free breakfast, an outdoor pool, and an indoor pool.

What's nearby

  • Crafts Fair - 3 min walk - 0.2 miles
  • Cable Car - 5 min walk - 0.3 miles
  • Conjunto Aquatico Municipal - 5 min walk - 0.3 miles
  • Disneylandia dos Robos Museum - 10 min walk - 0.5 miles
  • Circuito das Águas Convention Center - 13 min walk - 0.7 miles

Restaurants

  • ‪Café Boteco - ‬3 min walk
  • ‪Pedro Café - ‬3 min walk
  • ‪Lanchonete Americana - ‬3 min walk
  • ‪Cantina & Ristorante Famiglia Schiavo 2 - ‬4 min walk
  • ‪Alimento e Arte - ‬1 min walk

About this property

Hotel Firenze Serra Negra

Family-friendly hotel with free breakfast and free valet parking
At Hotel Firenze Serra Negra, guests enjoy an indoor pool, an outdoor pool, and a sauna. You can take advantage of free valet parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include a rooftop terrace, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Ceiling fans and hair dryers are also standard.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.
Guests can pamper themselves by indulging in the onsite spa services.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered valet parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • In a nature reserve
  • Pool loungers
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • No elevator

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.
Property Registration Number 07.773.100/0001-08

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Firenze Serra Negra
Hotel Firenze Serra Negra Hotel
Hotel Firenze Serra Negra Serra Negra
Hotel Firenze Serra Negra Hotel Serra Negra

Frequently asked questions

Is free cancellation available at Hotel Firenze Serra Negra?

Hotel Firenze Serra Negra provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What is there to do around Hotel Firenze Serra Negra?

This hotel is located in Serra Negra, just steps from Crafts Fair and Conjunto Aquatico Municipal, and within a short walk of Disneylandia dos Robos Museum. You'll also find Cable Car and Fonte Santo Agostinho Park less than a mile away.

Will I be able to park at Hotel Firenze Serra Negra?

Yes, secured valet parking is offered for free at the hotel.

Does Hotel Firenze Serra Negra include a casino on the premises?

No, Hotel Firenze Serra Negra doesn't have a casino.

Is there an indoor pool at Hotel Firenze Serra Negra?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have pool access between 8:00 AM and 7:00 PM.

Is Hotel Firenze Serra Negra good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 2 bars, and a restaurant.

Does Hotel Firenze Serra Negra have a hot tub?

No, but this hotel does have a steam room.

Does Hotel Firenze Serra Negra have a restaurant that serves breakfast?

Yes, Hotel Firenze Serra Negra serves free continental breakfast each morning from its restaurant.

Does Hotel Firenze Serra Negra allow pets to stay free of charge?

No, pets aren't allowed at Hotel Firenze Serra Negra.

Are there connecting rooms at Hotel Firenze Serra Negra?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hotel Firenze Serra Negra?

No, there aren't any guestrooms with balconies at Hotel Firenze Serra Negra.

Hotel Firenze Serra Negra Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 8 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

David, Tauranga

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Nov 2025

10/10 Excellent

Andreia

Stayed 2 nights in Jul 2025

8/10 Good

Maurício

Liked: Cleanliness, staff & service, amenities
A cidade de Serra negra foi uma grata surpresa. O quarto é grande. Cama confortável. Banheiro de bom tamanho com ducha top. Só o que deixou a desejar foi o ar condicionado modelo antigo que precisamos tirar da tomada pra desligar e as áreas de lazer descuidadas.
Stayed 2 nights in Jan 2026

10/10 Excellent

AUGUSTO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Equipe de funcionários extremamente prestativos e educados
Vista do pôr do sol no hooftop
Stayed 3 nights in Jan 2026

10/10 Excellent

Maria Ester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã excelente, uma ressalva é o horário de início, 8h é um pouco tarde.
Stayed 1 night in Dec 2025

10/10 Excellent

GIOVANNA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia foi maravilhosa. Hotel no centro, acesso fácil e a pé para tudo. O hotel tem uma decoração cheia de personalidade, extremamente limpo. Atendimento gentil. A comida muito bem preparada e saborosa.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ana Carolina

Liked: Cleanliness, staff & service, amenities
Localização perfeita. Cafe da manhã excelente
Stayed 2 nights in Oct 2025

10/10 Excellent

Carlos E M

Traveled with family
Liked: Cleanliness, staff & service, amenities
Foi uma excelente experiência. O hotel é ótimo, muito bem arrumado, com decoração bonita e quartos grandes. A equipe é fenomenal, desde a recepção até os garçons. Todos muito educados, simpáticos e prestativos. A comida também é excelente, em todas as refeições. Além disso, a localização é perfeita: perto dos pontos turísticos, mas sem barulho excessivo.
Stayed 2 nights in Nov 2025

8/10 Good

Matheus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Alcides

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradável, no geral

Quarto limpo e espaçoso. Estacionamento com manobrista apenas. Fica em rua movimentada, perto das atrações da cidade (que são poucas). Equipe muito simpática e atenciosa. Comida muito boa, tanto no jantar quanto no café da manhã.
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth T

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente. O maître Thiaho muito atencioso, educado, e profissional. Todos muito gentis.
Stayed 1 night in Jul 2025