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Crystal Hotel

Property class: 3.5

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Photo gallery for Crystal Hotel

The Crystal Hotel entrance with a sign for Savoir Authentic Chinese Cuisine.
A white building with a sign reading "Crystal Hotel" and "Savour." There are outdoor tables and chairs, and flower planters.
A hotel room with a bed, a nightstand with a lamp and phone, a window with curtains, and a cityscape artwork on the wall.
A dining room with a table set for four, chairs, a window with curtains, and a clock on the wall.
A narrow alleyway with brick walls and wooden doors, leading to a brighter area with a tree and a blue bucket.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi

Explore the area

View in a map
167-169 Hills Rd, Cambridge, England, CB2 8RJ
  • Place, Cambridge Junction
    ‪5 min walk‬
  • Place, University of Cambridge
    ‪18 min walk‬
  • Place, Parker's Piece
    ‪20 min walk‬
  • Airport, Cambridge (CBG)
    ‪28 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a bed, a desk with a computer, a red armchair, and a painting on the wall.

Standard Double Room

8.6 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

A hotel room with a bed, bedside table with a lamp, a desk, and a wardrobe.

Standard Single Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

A hotel room with two beds, a window with red curtains, a radiator, and a patterned wallpaper.

Standard Twin Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

A hotel room with two beds, a desk, a chair, a nightstand, and a mirror.

Family Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About the neighborhood

Cambridge

Located in Queen Edith's within a 5-minute walk of Cambridge Junction, Crystal Hotel is within a 15-minute stroll of University Botanic Gardens. This 18-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and express check-out.

What's nearby

  • Cambridge Junction - 5 min walk - 0.3 miles
  • University Botanic Gardens - 14 min walk - 0.8 miles
  • Mill Road - 15 min walk - 0.8 miles
  • University of Cambridge - 18 min walk - 1.0 mile
  • Parker's Piece - 20 min walk - 1.1 miles

Getting around

  • Cambridge Station - 11 min walk
  • Cambridge (CBG) - 12 min drive

Restaurants

  • ‪Caffè Nero - ‬11 min walk
  • ‪Old Ticket Office - ‬12 min walk
  • ‪GAIL's Bakery - ‬10 min walk
  • ‪Chicken Rush - ‬1 min walk
  • ‪Joe & the Juice - ‬10 min walk

About this property

Crystal Hotel

Guests staying at Crystal Hotel enjoy free WiFi in public areas, express check-out, and a garden. If you plan to drive, free parking is available. Front-desk staff can help with luggage storage, and provide local restaurant recommendations.
25-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Coffee makers, hair dryers, and ironing boards are also standard. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 2 floors
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 15
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Crystal Hotel Hotel
Crystal Hotel Cambridge
Imperial Cambridge Hotel
Crystal Hotel Hotel Cambridge

Frequently asked questions

Is a free cancellation option available at Crystal Hotel?

Crystal Hotel provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What can I see close to Crystal Hotel?

This hotel is situated in Queen Edith's within a short 4-minute walk of Cambridge Junction and also 18 minutes on foot from Mill Road. You'll also find Parker's Piece and University Botanic Gardens less than a mile away.

Will I be able to park at Crystal Hotel?

Yes, self parking is offered for free at the hotel.

Does Crystal Hotel include a casino on the premises?

No, Crystal Hotel doesn't have a casino.

Will I find an indoor pool at Crystal Hotel?

No, there is no indoor pool at this hotel.

Are there hot tubs at Crystal Hotel?

No, this hotel doesn't have a spa tub.

Does Crystal Hotel feature a restaurant that includes a breakfast menu?

No, Crystal Hotel doesn't have a restaurant that serves breakfast.

Will Crystal Hotel allow pets to stay free of charge?

No, pets aren't allowed at Crystal Hotel though service animals are welcome.

Are there connecting rooms at Crystal Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Crystal Hotel?

The closest major airport to Crystal Hotel is Cambridge (CBG), which is 3.3 mi away (12 minutes by car). Another top airport is Stansted Airport (STN), which is located 27.9 mi away (41-minute drive).

Can I book a room with a balcony at Crystal Hotel?

No, you won't find guestrooms with balconies at Crystal Hotel.

Crystal Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 183 out of 450 reviews
Rating 8 - Good. 156 out of 450 reviews
Rating 6 - Okay. 65 out of 450 reviews
Rating 4 - Poor. 32 out of 450 reviews
Rating 2 - Terrible. 14 out of 450 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay nice and friendly staff.
Stayed 2 nights in May 2023
Verified review

6/10 Okay

Disliked: Room comfort
Comfortable hotel close to station and public transport good value for a short break.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Property conditions & facilities
Good place to stay for the price
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms and friendly staff.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect room and area for our stay
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice family hotel

Nice small family run hotel close to shops and restaurants and easy trip to central Cambridge.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great beds.
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good location and friendly staff! Has a restaurant as well if needed!
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice quiet room, friendly staff and atmosphere
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and quiet, nice restaurant downstairs, check in was quick and hassle free
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little gem just outside the City Centre. Would recommend to anyone, as good as any mainstream stay over.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay. V reasonable near station inc parking
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great little hotel half mile or so from Cambridge city centre. Well recommended.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and went out of their way to make our stay as pleasurable as possible, would highly recommend this hotel
Stayed 2 nights in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple hotel with everything needed and great location to wander into the city. Great perk that there is free parking included
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay.

Great place to stay, a little out of the centre of Cambridge but just a 20 minute stroll to the centre. Would use this hotel again.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brief stay in convenient location.

A pleasant stay. Staff were very friendly and helpful.
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Its a good location
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a guaranteed great stay

Always a great stay :) excellent, kind hospitable service. Clean, comfortable.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here many times before, could do with a little updating, modernisation etc, but apart from that, clean quiet and comfortable. We would absolutely stay there again!
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Amenities
Friendly staff with a nice homely feel
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We had an appointment at addenbrookes hospital and the hotel was close by. Shops just down the road and the staff at the hotel were lovely.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service

A good hotel to stay

Friendly and the responsible stuff and with a restaurant offering Chinese food.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice relaxing stay and welcome from the moment I stepped into the hotel. Food was good and 20% off food an unexpected bonus!
Stayed 1 night in Aug 2024