2/10 Terrible
Maya
Traveled with group
Aug 7, 2025
This property was not at all what it appears to be in photos posted online. The room was not clean upon receiving it. There were stains on the pillow cases, sheets and towels, and needed replacing immediately. The only "blanket" provided was a single flat sheet and staff was initially hesitant to provide additional sheets when asked. The mattresses were not very comfortable. All the surfaces were dirty and I had to wipe all of them down again after receiving the room. Additionally, I had to clean the shower. The other guests were yelling in the halls and playing loud music into the early hours of the morning every day until about 6AM. The front desk was unreachable by phone and when informing them that the phone did not work, they failed to rectify this issue. The breakfast, that was an additional cost, was terrible. It does not entirely cater to dietary restrictions making choices very scarce - and it did not taste very good either. I would not recommend this hotel to anyone that wants to have a relaxing stay in Mallorca.
Maya
Stayed 5 nights in Jul 2025































