Tru By Hilton Cali Sur

You'll be asked to pay these charges at the property:

• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

These fees and deposits will be charged at check-in, check-out, or the time of service.

• Pet fee: COP 60000 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

• Check-in: 3:00 PM—-noon
• Check-out: noon
• Minimum check-in age: 18

Details about charges, deposits, or other important information:

• This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
• Charges for extra guests may apply and vary depending on the property's policy.
• A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• This property accepts credit cards, debit cards, mobile payments, and cash.
• The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

• Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
• Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
• No rollaway or extra beds are available.