The hotel staff are wonderful, polite and professional. Our room was clean and comfy, it made our stay enjoyable. Breakfast, although light choices and not full range buffet was enjoyable. There were hot food choices along with the more continental offerings.
Our room was spacious, well kept and the shower was immersive. Not like some places the moment you turn the hot water on the pressure drops. Not in this shower, it kept the pressure and the shower was great.
Underground parking is a big plus especially in bad weather.
Our entire stay was fabulous thank you Holiday Inn Calgary.
Banff Station for the LRT is across the street, recommend a day pass if traveling a lot. Fare single is $3.80. If going to the zoo as a family, if peak season use the LRT as the station is in the Zoo concourse. Otherwise pay the zoo parking. If going downtown, use the LRT as its easier and there are quite a few restaurants down town for a good meal.
If you order in from a take out, you will need to meet them downstairs as the elevators are card access only especially in the evening and early morning. Great security!