The hotel is in an industrial park but it is near the airport. The hotel is clean but kind of worn down. In my room many of the outlets had been smashed or broken and the HVAC system didn't really work. The staff was chilly at best and annoyed I didn't speak Italian. The included breakfast ends earlier than posted - so I missed out on the breakfast more often than not. But the place has a secure parking lot - so that was nice. The restaurant on site is delicious.
The hotel is in an industrial park but it is near the airport. The hotel is clean but kind of worn down. In my room many of the outlets had been smashed or broken and the HVAC system didn't really work. The staff was chilly at best and annoyed I didn't speak Italian. The included breakfast ends earlier than posted - so I missed out on the breakfast more often than not. But the place has a secure parking lot - so that was nice. The restaurant on site is delicious.
Dear guest, we thank you for the review that is useful for us to understand where action is needed to improve the quality of your stay. We regret that not everything went the right way, especially regarding the courtesy of the staff and the communication defects precisely because we put particular attention to these aspects together with the cleanliness and comfort of the environments. We hope to have our guest back soon to offer you the quality that our hosts normally recognize us. Yours sincerely. Massimo Meotto Front Office Manager Hotel Mirò Calenzano(FI)